Pet Premium Review

Monday, August 2nd

2021 Pet Insurance Company Reviews

Pet Premium

• Cost: Plans starting at $8.46 for Accident-Only coverage
• Plans starting at $9.91 for Total coverage

Pet Premium wants to be your top resource for pet protection, from insurance to helpful articles, and even to help you find your next furry mascot.

When it comes to pet insurance, Pet Premium has some pros and cons. For example, you're free to use any licensed veterinarian you like, but be aware that Pet Premium reimburses you based on a specified incident limit for the condition being treated, not for what you actually paid. In other words, if you have a world-renowned vet who charges more for her expertise, you probably won't be reimbursed for as much of the bill. That's not nearly as customer-friendly as pet insurance providers that pay out based on actual costs.

You'll choose between two types of coverage: Accident-Only and Total Coverage. Once you know which kind you want, you'll then be able to further customize your premiums according to the deductible, reimbursement level, and annual coverage limit. For our dog, a 7-year-old, mixed breed male, we were quoted $27.93/month for a plan that reimbursed 70% of each claim, with a deductible of $500 and an annual coverage limit of $2500. On the opposite end of the spectrum, we'd pay $104.02/month for a plan with no coverage limits, a $100 deductible, and a reimbursement level of 90%.

If you have a kitten or a puppy, you can expect to pay much less. We entered information for a 6-month-old kitten at the highest deductible, lowest coverage limit, and lowest reimbursement level and were quoted less than $10/month for the Total coverage plan.

One plus with this provider: Pet Premium's deductibles are annual, not per visit or per condition.

Unlike some pet insurance policies, Pet Premium's come with add-on coverage for preventative/wellness care. Your cost depends on your pet's details, but you can expect to find Basic, Standard and Prime options; for our dog, we would spend anywhere from $9.95 to $24.95 per month for that additional service. Depending on what your pet actually needs during a year (a health certificate? Urinalysis? Deworming?), the extra premiums may not be worth what you get, so check the details carefully.

How does Pet Premium's reputation compare with insurance providers with a longer history? Overall, you could say that it's "so far, so good". Even though they've only been in business since 2013, Pet Premium is accredited with the Better Business Bureau and had an "A+" rating at the time of our review. There are also hundreds of reviews on the Pet Premium site with ratings of 4- and 5-stars; it's worth noting, though, that most of those seem to be collected before the customers have had a reason to use their pet insurance plan.

We look forward to getting more feedback from Pet Premium clients in the future, to better establish how well the provider does on paying on claims, not just having an easy process for becoming a policyholder. Until then, they stay in the middle of the pack among pet insurance companies.