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Pets Best Review

Sunday, September 19th

2021 Pet Insurance Company Reviews

Top Consumer Reviews Best-In-Class Blue Ribbon Award Pets Best Review 5 Star Rating

Pets Best

5 Star Rating
  • Cost: Plans starting at $7.25/month for dogs and $4.22/month for cats
  • Accident-only plans: $6/month for cats and $9/month for dogs
  • Unlimited annual reimbursement plans available
  • No enrollment fee
Top Consumer Reviews Best-In-Class Blue Ribbon Award

Created by a veterinarian who had seen too many loving pet owners forced to choose euthanasia over treatment for their four-legged friends, Pets Best pet insurance helps people worry less about the costs of caring for their dogs and cats. They offer a 24/7 pet helpline to answer questions you may have about your pet's health, along with support via text, phone, or online chat.

As with most pet insurance companies, Pet Best asks you to give them some basic information about your pet, such as age, breed, and zip code of residence. From there you'll be given three suggested plans. For our mixed breed, 7-year-old male dog, we were shown these options:

  • Essential: for $32.36/month, our coverage included Accidents, Illnesses, Cancer, Hereditary Conditions, Emergency Care, Surgeries, and Rx Medications.
  • Plus: for $37.76/month, we got all of the Essential coverage, plus any veterinarian exam fees.
  • Elite: for $39.51/month, we got all of the coverage from the first two plans, along with Rehabilitative/Acupuncture/Chiropractic care.

All three of those plans had an unlimited annual coverage limit, an annual deductible of $500, and a reimbursement level of 80%.

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You can use the customization dropdowns above your three recommended packages to make a pet insurance plan specific to what you'd like to pay. Choosing an annual limit of $5,000 brought our premiums down by $4/month. Annual deductible options range from $50 to $1,000, and reimbursement levels can be 70%, 80%, or 90%. Pets Best had one of the lowest monthly costs out of all of the pet insurance companies in our review, starting at less than $5/month to cover a kitten and less than $8/month to cover a puppy. Of course, as your pet gets older, you can expect to pay higher premiums no matter which company you choose.

If you want to supplement your pet insurance with routine care coverage, Pets Best offers EssentialWellness for $16/month and BestWellness for $26/month. You'll want to determine if this coverage is worth what you'd pay over the course of a year, because some of the included benefits may not be a part of your annual care plan. For example, both routine care plans have a benefit for microchipping - $20 in the Essential plan and $40 in the Best plan - but you wouldn't need to have that done more than once.

For the most part, Pets Best clients rave about the service and coverage they've gotten through their pet insurance plans. One of the most common comments is amazement at how fast claims are paid: the company often reimburses claims within 5 days of submission (via direct deposit if you like). Also, many veterinarians accept Pets Best as a direct pay partner, meaning that you don't have to pay out of pocket during your visit. An "A+" rating and accreditation from the Better Business Bureau also demonstrate that Pets Best has a good history of providing pet insurance that delivers peace of mind to owners around the country.

The only complaints we saw were by customers who didn't agree with Pets Best waiting periods and pre-existing conditions policies. When starting a new policy, you should expect a 3-day waiting period for accidents, 14 days for illnesses, and 6 months for cruciate ligament events or related conditions. However, we found that Pets Best representatives do a very good job of responding to customer concerns and complaints.

Overall, Pets Best continues to be a terrific choice for your pet insurance policy. From accident-only coverage to comprehensive plans that help pay for routine care and illnesses/accidents, Pets Best offers affordable plans that should appeal to everyone with a pet. For keeping your faithful animal companion happy and healthy for a long time, Pets Best earns our highest rating for the best pet insurance plan.

Who Has the Best Pet Insurance?

Medical care is rarely cheap - and the same goes for our four-legged friends. While pet owners are grateful for advances in technology and medicine that make it possible to keep their "fur kids" healthy, these procedures and prescriptions often come with a hefty price tag.

Without pet insurance, a simple blood test can cost well over $200. Even a standard yearly checkup can set you back by hundreds of dollars. How's your wallet feeling now? Chances are, you would do almost anything to take care of your beloved pet - but you might find yourself having to make difficult choices, especially if your dog or cat experiences a traumatic injury or life-threatening illness.

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Pet Insurance Company FAQ

Generally speaking, all ages are welcome when it comes to providing your pet with pet insurance. As the pet gets older rates may be more expensive than if you would have gotten coverage at a younger age. Please keep in mind some companies have age restrictions for when they can accept a dog or cat into their insurance plan. Typical restrictions are around 12+ years of age.
No one can forecast when your dog or cat is going to digest something they shouldn't have or have an accident related injury. Luckily, pet insurance helps to protect the pet owner against unexpected veterinary bills that can reach into the $1,000s.
It is recommended to get pet insurance before winter or summer seasons. During those seasons, there are more dangerous elements that are exposing your pet to potential illness and accidents. As far as age goes for the puppy, insurance companies recommend getting your pet insurance when your new best friend arrives home.
Typically, insurance companies only insure cats and dogs. But some companies will insure dogs, horses, other large animals, cats, other small animals, rodents, reptiles, and birds.
Depending on the company, a pet insurance claim can be sent via several different methods. Methods can include email, fax, or regular mail. When completing a claim make sure to include all of your paid vet bill invoices, and any other required documents. When the claim is processed it will either be accepted with a reimbursement, more information needed (i.e. incomplete claim form), or denial (i.e. due to non-coverable services)
Of course, your pet insurance travels with you, wherever you go. Some insurance companies may have restrictions when it comes to international travel. Make sure to check with your pet insurance company if you plan on taking your furry friend across the border.
It depends greatly on which company and plan you decide to go with. Most pet insurance companies cover accidents and illnesses after a waiting period. If the illness is a preexisting condition, you're likely not to receive any coverage. It's important you understand the fine print of any plan you may decide to go with.
In general, veterinarians do not handle pet insurance claims. Veterinarians and the owner make choices for the pet's medical care and overall health. If the care is covered by the insurance, the insurance company will reimburse the owner a percentage of the bill (depending on the chosen insurance plan's coverage) after the care and service has been performed.
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Continued from above...

Just like their owners, pets can be protected with pet insurance plans that help ease the financial strain of medical care. Pet insurance has become very popular in the last few years, with dozens of companies offering to help you keep your pet healthy for a long time. But, every pet insurance plan is different with respect to deductibles and fees, covered services, and claims processing.

As you decide which pet insurance company is the best fit for you and your pet, keep in mind the following criteria:

  • Cost. What will you pay for your coverage? Is there a deductible, and is it annual or per incident? Will you pay any enrollment fees?
  • Coverage. What services and procedures are covered in the plan you have selected? Does it cover preventative measures like annual checkups? Are there any noteworthy exclusions? Does the company offer a variety of plans to meet your needs?
  • Reputation. Is the pet insurance provider rated by the Better Business Bureau? What do other customers say about their experience? Are claims paid quickly, or do you have to jump through a lot of hoops to file paperwork? Do many claims get denied? Are the company's customer service representatives knowledgeable and friendly?

TopConsumerReviews.com has reviewed and ranked the best Pet Insurance companies available today. We hope this information helps you find the best pet insurance plan for you and your animal companion!

Compare Pet Insurance Companies

Select any 2 Pet Insurance Companies to compare them head to head

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  • Pets Best
  • Embrace
  • Figo
  • Healthy Paws
  • Pet Premium
  • ASPCA
  • Trupanion Pet Insurance
  • Petplan
  • Pet Assure
  • Nationwide
  • Pet First
  • 24 Pet Watch
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