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The Best Pet Med Stores

Where's the Best Place to Find Pet Meds for Your Furry Friends?

Finding out your pet isn't feeling well is one of the most stressful parts of pet ownership. You've got to take your fuzzy family member to the vet, and then you've got to find somewhere to fill prescriptions without breaking the bank. Whether you need pet meds for a little while or for the long term, it can be hard to know where to go to stock up.

Healthy, happy animals are important, and you want to find a reliable place to get preventative and long-term care items. As pet owners, we all want the best for our furry friends. Part of taking care of them is ensuring that they are healthy, which often involves providing them with medications to treat or prevent illnesses.

Tuesday, March 19th

2024 Pet Med Store Reviews

Top Consumer Reviews Best-In-Class Blue Ribbon Award Chewy Review 5 Star Rating

Chewy

5 Star Rating
  • Online pharmacy
  • Free 1-3 day shipping on orders over $49
  • 5%-30% discount on auto ship orders
  • 24/7 customer service
  • Products for almost every kind of pet
  • "A+" rating and accreditation with the BBB
Top Consumer Reviews Best-In-Class Blue Ribbon Award

Chewy, a newer option in the pet industry, has quickly become a household name. With around a decade of service under their belts and fulfillment centers spanning the US, Chewy boasts a vast supply of pet medications from over 1,000 brands. It has become one of the go-to platforms for pet owners seeking a comprehensive range of products for pets across the spectrum: furry, scaly, or feathery. The best part is, they work directly with Rx medication suppliers, to ensure you're getting exactly what your vet puts on the prescription.

Prices are lower than competition

In terms of pricing, we looked at three different types of products at Chewy to compare its prices with competitors: a long-term medication, a short-term or one-time medication, and a preventative/maintenance product that doesn't require a prescription.

  • For the long-term option, we looked at Revolution Plus topical solution for cats to prevent and kill fleas, ticks, and ear mites. At Chewy, Revolution Plus is sold in a six-dose package for $138.99 or $132.04 if you sign up to have it shipped every month. However, this is a short-term medication, which you shouldn't need more than once a year. This is lower than many competitors, though not the cheapest overall.
  • For the short-term option, we looked at Meloxicam Compounded Oral Liquid for Dogs & Cats which is used regularly for managing arthritis pain. This medication costs $59.61 for a single 90ml bottle or $56.91 if you have it on a monthly order which is cheaper for more liquid than many options.
  • For the preventative product, we looked at the Purina Dentalife dog treats for dental care. These cost $8.90 at Chewy for a single purchase and $8.46 per package if you sign up for regular delivery.

Low prices and frequent discounts/promos

Chewy's pricing is lower than that of its competitors for most products and competitive with others. Additionally, Chewy provides a range of discounts including $20 back in an eGift Card and free shipping for customers who are new to Chewy which was offered at the time of this review.

Search function is super easy

One thing we loved about shopping at Chewy was the streamlined process of searching for pet supplies. You can shop by drug type, health condition, pet, brand, price, or even product by customer rating. Chewy also features a pharmacy link at the top of its homepage for a seamless experience to easily find prescription-only options. If you're looking for regular pet products, Chewy offers everything you could imagine with easy access to particular products or brands.

Access to virtual vet appointments

Another bonus with Chewy is that they have a section of their website devoted to helping you support your animals. Chewy offers virtual vet appointments 7-days a week, and you can video or text chat with them to check in on your furry friend. They also offer access to pet insurance if you want to go the extra mile for your pet's health and wellness. The CarePlus plan by Chewy is available in multiple states and will cover basic checkups at the vet and 100% of Rx medications for fleas, ticks, and heartworm. The plan costs $20/month.

100% satisfaction guarantee

If you're worried about buying from a newer company, don't be. Chewy has a 100% guaranteed return policy. If you're not unconditionally satisfied with your pet supplies, you can return them within 365 days of purchase. They ask that you submit a request with your order number if you'd like to start processing a return. The only items Chewy does not accept back are prescription medications. However, if the medication you received is incorrect or damaged they will exchange it or provide a refund depending on availability and on a case-by-case basis.

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Free or flat-rate shipping

Chewy's shipping policy is also a plus, as customers can enjoy free shipping on orders over $49, with delivery taking 1-3 days. But with Chewy's full range of products for pets ranging from rodents to reptiles to birds, you can always find something extra to meet that $49 threshold. If you're trying to save a little money, that's okay too. The flat-rate shipping from Chewy is $4.95, so if you're just buying one medication, you don't have to get anywhere near $49 to still get a good deal.

Top-rated for customer service

Customer satisfaction is essential to Chewy, and it shows in its impressive track record of positive reviews. Millions of reviews reveal that the company has a very positive overall rating. Chewy has also earned accreditation and an "A+" rating from the Better Business Bureau, further attesting to its excellent reputation. 5-star rating customers praise the company for its low prices and outstanding customer service, resulting in extremely satisfied customers.

Some stocking issues

Customers noted that in cases of incorrect or damaged products, they were issued the proper refunds or replacements where necessary. However, some of the lower reviews noted that they feel Chewy has declined recently. The reviewers note that Chewy is often out of the pet items that they need, including some necessary life-saving medications like diabetic cat food. So, you may need to double-check that the item you need is in stock when shopping with Chewy.

Vast supply of pet meds

Chewy has quickly become one of the top-rated services for pet owners seeking a comprehensive range of products for their furry, scaly, or feathery friends. With a vast supply of pet medications from over 1,000 brands, Chewy offers competitive pricing, streamlined shopping experiences, and excellent customer service. Additionally, Chewy's commitment to customer satisfaction is evident in its 365-day 100% guaranteed return policy for any product that isn't a prescription, and its impressive track record of positive reviews.

Best option for low-cost and customer service

With free shipping on orders over $49 and a flat-rate shipping fee of $4.95, Chewy is an excellent option for pet owners looking for a reliable and affordable service to care for their pets. For these reasons Chewy easily makes it to the top spot in our review.

Vet Approved RX Review 4.5 Star Rating

Vet Approved RX

4.5 Star Rating
  • Fully-functioning pharmacy
  • Free savings subscription
  • Products for dogs, cats, and horses
  • Offers non-Rx products
  • Offers non-Rx products

Vet Approved Rx is a small business that aims to offer pet owners an alternative to big-name pet stores for medication for their furry friends. Founded by Dr. Barry Miller, a veterinarian with over two decades of veterinary experience, Vet Approved Rx promises to provide customers with more expertise than they would find at a larger, more generalized store for pet medications.

User friendly website

One of the standout features of Vet Approved Rx is its user-friendly website, which is designed with pet owners in mind. The site is easy to navigate, with dropdowns for dogs, cats, horses, holistic & natural items, pet pharmacy, pet education, and A to Z symptoms. Vet Approved Rx also offers a 100% satisfaction guarantee if you want to return non-prescription products within 30 days.

Pricing is lower than most competitors

In terms of pricing, we looked at three products similar to those offered by other businesses in this review. We looked at a long-term medication, a short-term or one-time medication, and a preventative/maintenance product that doesn't require a prescription at Vet Approved Rx.

  • For the long-term option, we looked at Revolution Plus topical solution for cats to prevent and kill fleas, ticks, and ear mites. The price for Revolution Plus is $129.99 for 6 doses which is cheaper than many of the options in this review.
  • For the short-term option, we looked at Meloxicam Oral Liquid for Dogs which is used regularly for managing arthritis pain. This medication costs $24.99 for a single 10ml bottle which is a middle range in price compared to competitors.
  • For the preventative product, we looked at the Clenz A Dent RawHide Chews, which are similar to the Purina Dentalife that we looked at from other providers. These cost $9.24; however, it's important to note that Vet Approved Rx may not have more limited options than competitors as they don't have some brand items like the Purina Dentalife.

Sometimes inventory is limited

Over time, Vet Approved Rx has expanded its inventory to include more than just pet medications. Customers can now purchase food and treats, food and water bowls, and grooming tools, among other products, which is a plus. However, the store still falls short when it comes to certain items that are offered by many competitors. On the other hand, they have added options for horses as well as dogs and cats, so they have more options than some competition that focuses only on dog and cat medication.

Best Pet Med Stores

Free subscription for additional savings

There is a Subscribe and Save option with Vet Approved Rx, which is a completely free subscription. You just enter your email and you'll get pet-med deals sent right to your inbox. This is completely optional, but you'll be prompted to join as soon as you reach the website. At the time of this review, an email subscription offered a 5% off deal as soon as we put our email in.

Small business model is an "A+"

Despite being a smaller retailer, Vet Approved Rx has received an "A+" rating with accreditation from the Better Business Bureau. On top of that, Vet Approved Rx has a great rating from reviewers with almost 90% 5-star reviews across different sites. Happy customers noted that shipping with Vet Approved Rx was fast, and multiple reviewers said that the prices at this retailer were less than half the price of the same medication offered by their local vet. Other reviews sing praises of the customer service reps at Vet Approved Rx. Some of the lower reviews (those rated 1-3 stars) disagree with these high points, but those make up only 5% of total reviews.

Reliable and affordable

Vet Approved Rx offers pet owners an alternative to larger pet stores for their pet's medication needs. Founded by a veterinarian, it promises to provide customers with more expertise. A user-friendly website, free subscription, and 100% satisfaction guarantee, show it's a reliable and affordable option for pet owners, and it has expanded its inventory to include food, treats, and grooming tools.

Great if you only have a dog, cat, or horse

With an "A+" rating from the Better Business Bureau and almost 90% 5-star reviews from happy customers, Vet Approved Rx is a great choice for pet medication. While Vet Approved Rx does have some limitations, such as not offering products beyond cats, dogs, or horses, its cost savings and excellent customer service more than make up for any shortcomings. For these reasons, it couldn't make the top spot, but it definitely deserves a high score in our review.

Pet Care RX Review 4 Star Rating

Pet Care RX

4 Star Rating
  • Offers a real pharmacy
  • Free shipping on orders over $48
  • PetPlus membership savings program
  • Auto delivery available
  • Regular sitewide sales
  • "A+" rating and accreditation with the BBB

PetCare Rx was founded in 1998 by a pet lover who wanted to help fellow owners get the medications and other products they need at reasonable prices. PetCare Rx also has almost everything a pet owner could need for their furry friends, from leashes and collars to furniture and grooming supplies.

Dogs and cats only

It's worth noting that they only offer products for cats and dogs - those looking for fish food or snake terrariums might need to look somewhere else. PetCare Rx offers an automatic delivery program, but unlike other retailers, they don't offer any discounts for orders set up as auto-ship purchases. However, they are connected with a real pharmacy, meaning you can get all your medications, even prescription pet meds with PetCare Rx, so long as it's only for a dog or cat.

Pricing is significantly higher than competition

In terms of pricing, we looked at a long-term medication, a short-term or one-time medication, and a preventative/maintenance product that doesn't require a prescription at PetCare Rx to compare prices with competitors.

  • For the long-term option, we looked at Revolution Plus topical solution for cats to prevent and kill fleas, ticks, and ear mites. At PetCare Rx, Revolution Plus is sold in a three-dose package for $74.72, which is smaller than the six-dose packages offered by competitors, and not as cheap as the 6-dose packages either.
  • For the short-term option, we looked at Meloxicam Oral Liquid for Dogs which is used regularly for managing arthritis pain. This medication costs $50 for a single 15ml bottle which is close to the price of a 90ml bottle at competitors, making it more expensive by far.
  • For the preventative product, we looked at the Purina Dentalife dog treats for dental care. These cost $17.32 which is more than double the price compared to other options in this review.

PetPlus membership for lower-cost

While their prices may seem higher than other sites reviewed, there is a way to really save money with PetCare Rx - through their PetPlus membership program. By paying an annual fee of $139.95, members can enjoy wholesale prices on all prescription medications, flea and tick products, preventatives, and even prescription food. They can also benefit from free shipping on all items designated as PetPlus, 40% off all non-prescription products, and certified vet consultations available via call, email, or chat 24/7. PetCare Rx even offers a satisfaction guarantee, refunding the difference if a member doesn't save at least $50.

Sales appear frequently

Another thing that helps keep prices down at PetCare Rx is that they have regular sales across the site, even for customers who aren't PetPlus members. For example, at the time of this review, PetCare Rx was offering a 25% off sitewide sale for every customer with a coupon code. This also provided free shipping on orders over $48. The products included in the sale were normal pet supplies, Rx medications, and pet food.

Best Pet Med Stores

4+-star ratings across the board

Overall, customers are pleased with the prices and service offered by PetCare Rx. The company has accreditation and an "A+" rating at the Better Business Bureau. On top of that, customers have given PetCare Rx an average rating of 4.2 stars out of five across different review sites, including a solid 4.1-star rating at the BBB. Many of the positive reviews repeated praise for PetCar Rx's customer service. Customers loved being able to talk to a "real person" when they called with a question and felt that any concerns or worries they had were resolved easily. Customers also feel that despite the prices being higher than some other sites, the prices are fair.

Some grumblings about delivery times

The only common complaint we found is the length of time for delivery. Unless you pay extra for expedited shipping, you can expect standard delivery to arrive at your door within 3-7 business days. During holiday periods that also include weekends, some customers have reported waiting up to two weeks for their pet medications to arrive and others said they never received their shipments at all.

Popular choice

PetCare Rx is a popular option for pet owners looking for quality medications and pet products. While prices here may be higher than some competitors, the PetPlus membership program and regular sales can help customers save money. Additionally, shoppers appreciate the company's customer service and the fact that they are connected with a real pharmacy. However, some customers have reported issues with delivery times and missing shipments, which is worth considering when making a purchase.

Solid option for pet meds

Overall, PetCare Rx seems to be a reputable and reliable option for pet owners who prioritize quality products and good customer service, and because of their options for non-Rx products, this ranks higher than many of the other Pet Rx options in our review.

Allivet Review 4 Star Rating

Allivet

4 Star Rating
  • A complete pet pharmacy
  • Free shipping on orders of $49+
  • Discount of 15% on all auto ship orders
  • Rewards program
  • 100% price match program
  • Accreditation and "A+" rating with the BBB

Allivet, a Florida-based pet pharmacy, has established itself as a reliable option for pet owners looking to purchase medications and other supplies for their furry companions. Since its establishment in the early 90s, Allivet has built a strong reputation for excellent customer service and affordability.

Focus on pharmacy

Customers can obtain their pet's prescriptions through various means, including a direct submission from their veterinarian, original paper prescriptions via mail, or having Allivet contact the veterinarian directly. It's important to note that Allivet is a pharmacy first, so if you're looking for a one-stop shop for all your pet needs (like cat litter or pet beds), you might need to keep shopping. The same can be said for exotic animal options; Allivet is only for cats and dogs.

Pricing is a little higher but still competitive

In terms of pricing, Allivet was a little more expensive than some of the other options in this review. To determine a good comparison, we looked at a long-term medication, a short-term or one-time medication, and a preventative/maintenance product that doesn't require a prescription.

  • For the long-term option, we looked at Revolution Plus topical solution for cats to prevent and kill fleas, ticks, and ear mites. Allivet's price for Revolution Plus is $142.99 for 6 doses, which is about $10 more than competitors. Allivet does have an auto-ship option that brings down the price 15% on your first order, which makes Revolution Plus $122.99.
  • For the short-term option, we looked at Meloxicam Oral Liquid for Dogs which is used regularly for managing arthritis pain. This medication costs $18.97 for a single 10ml bottle at Allivet, which is a little cheaper than some competitors, though is also a smaller container than what rivals sell. With the auto-ship price, this product is only $15.18.
  • For the preventative product, we looked at the Purina Dentalife dog treats for dental care. These cost $10.48 which is more than some other sites, but only by a $1 difference. There is no auto-ship price for this product.

Different options for easy purchase

Something that stands out with Allivet is that customers can obtain their pet's prescriptions through various means, including a direct submission from their veterinarian, original paper prescriptions via mail, or having Allivet contact the veterinarian directly. This makes the process of ordering medications easy and convenient, as customers can choose the method that works best for them. However, it is important to note that some medications may be on backorder with the manufacturer, but the company provides customers with a list of comparable products with a big red button that says "View Alternatives," allowing them to find other options that may be available.

100% price match on single items

Despite having higher prices on some products, Allivet does offer customers a "100% price protection" program that promises to match the Allivet price to competitor prices. To be eligible for a price match, the product must be identical to the one sold by Allivet, including manufacturer name, strength, packaging, and bottled quantities, possess an equal or better expiration date, and be an EPA/FDA US-approved product. Allivet only price matches with US-based licensed online pet pharmacies, the competitor's advertised price must be verifiable on the Internet or through a printed advertisement, and Allivet will take into account the competitor's shipping and handling charges and sales tax when calculating the competitor's price. However, Allivet does not match prices for competitor coupons or promotions, and price adjustments are limited to one price match per item within a 30-day period.

Best Pet Med Stores

Rewards program is active

Allivet also offers a free rewards program that rewards customers with a $5 discount on future purchases for every $250 they spend. Keep in mind that all rewards expire one year after they are earned and cannot be combined with coupons or other discounts. They also offer free shipping on orders over $49, to help keep shipping costs down.

A highly rated service

In terms of customer satisfaction, Allivet's reputation is backed by an average rating of 4.2 out of 5 stars across different review sites. On top of this, Allivet is also accredited and has an "A+" rating by the Better Business Bureau. Happy customers at Allivet noted in reviews that they felt the prices were extremely fair, and many reviewers noted that Allivet was cheaper than getting medications directly from their vet. Other happy customers said that Allivet always had the medications they needed and they've never had problems with shipping.

Just a few criticisms

However, lower reviewers noted that they had some trouble with customer service when the orders went wrong. Customers waiting for life-saving medication for pets needed to go elsewhere while waiting for resolution. These reviews are only about 4% of the overall feedback, so this isn't a struggle faced by a significant number of Allivet customers.

Fantastic pet pharmacy

Allivet is a fantastic pet pharmacy. Although they may not offer a wide range of pet supplies or cater to exotic animals, Allivet's focus on pharmacy services is a strength. While some products may be more expensive than competitors, they have an auto-ship option and a "100% price protection" program to match competitor prices for one product every 30 days. Allivet also offers a free rewards program, and customer satisfaction is generally high, with an average rating of 4.2 out of 5 stars across different review sites. Allivet is a reliable option for pet owners looking to purchase medications and other pharmacy services for their pets.

Jeffers Review 3.5 Star Rating

Jeffers

3.5 Star Rating
  • Offers a full pharmacy
  • Free shipping on orders over $49
  • Services standard animals like dogs and cats
  • Services large animals like livestock and horses
  • Services exotic animals
  • Accredited with "A+" rating from the BBB

Jeffers is a well-established animal supply company that has been in business for over four decades, and it boasts a solid accreditation and an "A+" rating with the BBB. The company has a wide range of products that cater to pet owners with a variety of animals, from traditional pets like dogs, cats, horses, and birds to more unique animals like alpacas, primates, and even bears. If you're looking for supplies for an exotic pet, Jeffers may be one of the few stores that carry what you need.

Pricing is equal to competition

In terms of pricing, we looked at a long-term medication, a short-term or one-time medication, and a preventative/maintenance product that doesn't require a prescription offered on Jeffers as well as other options in this review.

Variety of sales at Jeffers

  • For the long-term option, we looked at Revolution Plus topical solution for cats which prevents and kills fleas, ticks, and ear mites. Jeffers' price for Revolution Plus is $142.99 for 6 doses, which is the same as many competitors but not the lowest-price option.
  • For the short-term option, we looked at Meloxicam for Dogs which is used regularly for managing arthritis pain. However, Jeffers did not offer the oral liquid like many of its competitors. Instead, we looked at the similarly-priced pill form of Meloxicam. This medication costs $17.99 for 100 tablets which are about on par compared to the liquid medication on other sites.
  • For the preventative product, we looked at the Probios Dental Sticks dog treats for dental care as Jeffers didn't carry the Purina brand we looked at for its competitors. These cost $9.48 which is competitive with other brands and similar options at rival providers.

One of the benefits of signing up for Jeffers' email list is that you may be eligible for an extra 10% discount on your first order. You can also take advantage of free economy shipping if your order is over $49 and you live in the contiguous United States. These incentives can make Jeffers an attractive option for pet owners looking to save money. On top of these deals, Jeffers offers frequent options for discounts that appear on the top banner of the website. At the time of this review, they were offering 20% off your first Rx order.

Site has been updated

While navigating the Jeffers site used to be a challenge, they have updated their search features. Only the top banner remains a little frustrating, as it will travel down with your scroll on some browsers and block some of the visuals. However, in general, the search is easy to use: the methods to narrow down your options are separated by animal along the top banner, and there is a specific page just for Rx medications. Plus, if you know exactly what you're looking for you can easily search for it in the on-site search bar. One thing we liked about their web layout was that if there are sales on a particular item, it shows the discount on the preview, so you know the cost before you even click on a product.

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Missing some Rx medications

When it comes to pet medications, Jeffers' selection is not as extensive as what you'll find on the highest-ranked sites. However, they have updated significantly in recent months. Where before they didn't offer any heartworm medications, they have a full page of heartworm options available for purchase. Still, some options that are offered on other sites, like liquid Meloxicam, are not available at Jeffers. So, if you need one of those items, this might not be the best store for you.

Mid-tier ratings, but "A+" business

In terms of buyer satisfaction, Jeffers has a middle ground score of 3 out of 5 stars on average across different review sites. But, Jeffers does have business accreditation and an "A+" rating from the Better Business Bureau, so its overall reputation as a business balances out the mid-range star ratings. Customers who left 5-star reviews noted that Jeffers went the extra mile to get their medications to them in the best condition. One customer said that their medication needed to be shipped in a cold environment and Jeffers made sure to send it with ice packs to keep the medication from going bad. Many of the reviews mention that the products received from Jeffers are noticeably "high quality."

Only a few complaints

On the other hand, the lower reviews cover topics like unclear parameters for the $49 free shipping, which didn't apply to all items in that reviewer's order. Some customers complained about the length of shipping times, with some orders taking over 6 weeks to arrive.

Top option for exotic animals

Jeffers is a reliable animal supply company with a solid reputation with the BBB. While their selection of Rx medications is not as extensive as some competitors, they offer a wide range of products that cater to pet owners with various animals, including some exotic pets and large animals. Their pricing is competitive, and they offer incentives like email discounts and free shipping for orders over $49. The updated search features on their website make it easy to navigate and find what you're looking for, and they provide clear information on product discounts. It's primarily the lower reviews compared to other businesses that put Jeffers lower in our rankings, but if you need a business that provides medicine for your exotic pet, this is the place to go.

PetMeds Review 3 Star Rating

PetMeds

3 Star Rating
  • Offers full pharmacy access
  • Free shipping on orders over $49
  • Serves cats and dogs
  • Serves horses
  • Regular sales and rewards program
  • Accreditation and "A+" rating from the BBB

PetMeds has been a well-known name in the veterinary pharmacy industry for over two decades and has served over 10 million customers. Previously known as 1800-PetMeds, the company is licensed in all 50 states and is accredited by the Pharmacy program and the Better Business Bureau.

Focus on pet medications

With a name like PetMeds, it's no surprise that the store primarily focuses on medications. They do offer a few other products like grooming tools and pet food, but they are harder to find on the website. Additionally, the store only carries products for dogs, cats, and horses which may not be suitable for pet owners with other animals.

Prices are competitive

In terms of pricing, we checked PetMeds' prices against its competition by looking at three items. We looked at a long-term medication, a short-term or one-time medication, and a preventative/maintenance product that doesn't require a prescription.

  • For the long-term option, we looked at Revolution Plus which is a topical solution for cats to prevent and kill fleas, ticks, and ear mites. Revolution Plus is $142.99 for 6 doses at PetMeds, which is about $10 more than top competitors. Using auto-ship at PetMeds will make your first purchase $135.84 and future purchases 5% off the original price.
  • For the short-term option, we looked at Meloxicam Oral Liquid for Dogs which is used regularly for managing arthritis pain. This medication costs $38.49 for a single 30 ml bottle which is a little cheaper than some competitors. With the auto-ship price, this product is only $36.57 the first time you purchase it and 5% off the regular price every time after that.
  • For the preventative product, we looked at the C.E.T. Enzymatic Oral Hygiene Chews for Dogs since PetMeds didn't have the Purina brand we reviewed at other locations. These cost $15.50 normally, or pay $14.50 the first time you use auto-ship and get 5% off the original price every time after that.

Regular sales and rewards program

Another thing that stood out while browsing the PetMeds website was the number of sales options that appeared. At the time of this review, the top banner showed a 15% off discount for all new customers. All customers also had access to a 2% back on all purchases with the PetMeds rewards program. And, of course, all shipping on orders $49+ is completely free.

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Money back policy unclear

One thing we didn't love was that while PetMeds seemed to have a money-back guarantee before, it's hard to find now. If you go to the returns page, there are only a few bullet points about the return process and no information about the 100% money-back guarantee. You can download a shipping label directly from this page, so this may mean you can return any products; however, information on the site isn't totally clear. It would be important to reach out to customer support if you're worried about a refund.

Mixed reviews on PetMeds

In terms of customer satisfaction, the BBB has accredited PetMeds and given the business an "A+" rating. However, in terms of star ratings, PetMeds doesn't do nearly as well. PetMeds only has a 2.3-star rating out of 5 on average across different review sites. Many of the lower-rated reviews complained about shipping times, difficulties getting medications, and problems getting the right products in the orders. The positive reviews mostly covered the low prices found at Pet Meds and noted they had no problems with customer service. With a mixed bag of reviews, but a stellar rating from the BBB, PetMeds might be worth looking into, but keep an eye out for better options.

Strong reputation

PetMeds has a strong reputation in the veterinary pharmacy industry with over 10 million customers served, licensed in all 50 states, and accredited by the Pharmacy program and the BBB. The store mainly focuses on Rx medications for dogs, cats, and horses, with limited offerings of other pet products that are harder to find on the website. While PetMeds' pricing is generally competitive, there are some exceptions where they are slightly more expensive than competitors.

Middle-ground option with limited selections

PetMeds has an "A+" rating from the BBB. Customer satisfaction seems to be mixed, with a 2.3-star rating out of 5 on average across different review sites. Overall, PetMeds might be worth considering, but customers should be aware of their mixed reviews and limited product offerings before buying from PetMeds.

Petco Review 2 Star Rating

Petco

2 Star Rating
  • Full pharmacy access
  • Rx for dogs and cats
  • Auto ship option
  • 1-click refill
  • One-stop shop for dog and cat over the counter products
  • "B" rating from the BBB

Petco is a popular brand that many pet owners trust for their pet-related needs, including food, toys, and equipment. They also offer a resource for purchasing prescription medicine online.

Meds for dogs and cats only

By clicking on the pharmacy tab at the top of the Petco page, pet owners can easily find medications for their cats or dogs. While Petco does not offer medication for other animals, customers can navigate through different medication categories such as allergy relief, anxiety, and ear and eye care. The site also offers the option to filter by medication brand, price range, and whether it is available for repeat delivery.

Prices range from competitive to expensive

We wanted to compare their products with similar ones provided by competing providers to see how Petco's prices stack up. So, we looked at three products: a long-term medication, a short-term or one-time medication, and a preventative/maintenance product that doesn't require a prescription.

  • For the long-term option, we looked at Revolution Plus topical solution for cats to prevent and kill fleas, ticks, and ear mites. Petco's price is $142.99 for 6 doses which is equal to many businesses in this review but not the cheapest option. There is an option to auto-ship which brings the cost down to $135.84.
  • For the short-term Rx medication, we looked at Metacam Oral Suspension which is used regularly for managing arthritis pain. This is similar to the other oral suspension product we looked at with other competitors, but Petco didn't offer the same one. The listed price on the 10ml bottle was $38.49. If you purchase with the auto-ship feature, the price goes down to $36.57, which is a competitive price.
  • For the preventative product, we looked at the Purina Dentalife. These cost $14.18 regularly and $13.47 with auto-ship. This option is about $4 more expensive at Petco than at our top-rated competitors in this review.

Cat and dog Rx only

While Petco's pharmacy only serves dogs and cats, it is an impressive one-stop shop for pet products. Their selection includes prescription medications and over-the-counter products for categories such as heartworm, flea & tick, and pain relief & arthritis among others. Customers can choose to pick up some medications in-store for added flexibility and order other pet-related items as well. However, if you want to help a different species of pet, you'll need to look elsewhere for those medications.

Best Pet Med Stores

Shipping is easy and user-friendly

The pricing at Petco is competitive, though some options are more expensive than the same product at other providers. But with periodic discounts and sales on over-the-counter products, Petco can still be an affordable option. Petco's one-click refill system along with their auto-ship option makes replenishing your supply a breeze. However, to place an order at Petco's pharmacy, you need to have an active prescription from within the last 12 months.

Very mixed reviews

In terms of customer satisfaction, Petco doesn't do as well as some of the other options in our review. Their star average sits at a 2 out of 5, and they have a "B" rating with the Better Business Bureau, but not accreditation. Many of the reviews for Petco have nothing to do with their prescription pet med services; however, the overall consensus is that customer service isn't their strong suit. Low reviews also complained that Petco didn't really care about their pets, only about making a profit. Others never received their orders at all. While positive reviews noted that customers liked the large range of options for cats and dogs at Petco or that they liked buying their fish at Petco, none of the positive reviews mentioned the Rx medications specifically.

Customer service issues

While their pricing is competitive for some products, other meds are more expensive than the same product at other providers. In terms of customer satisfaction, Petco's star average sits at a low 2 out of 5, and they have a "B" rating with the Better Business Bureau but no accreditation. Many reviews mention poor customer service, leaving some shoppers feeling like Petco cares more about profit than their pets. Negative reviews also report issues with not receiving orders at all.

Better choices available

Despite its wide selection of pet products and prescription medications for cats and dogs, Petco's pharmacy service may not be the best option for some pet owners. While Petco does offer an auto-ship option for refills and the convenience of ordering prescription medication and other pet-related items in one place, customers should consider other options before making a purchase here.

PetSmart Review 2 Star Rating

PetSmart

2 Star Rating
  • Works with a real pharmacy
  • Free shipping on orders over $49
  • Thousands of brick-and-mortar locations
  • One-stop shopping for non Rx animal products
  • "C" rating from the BBB

PetSmart has recently launched The Pharmacy at PetSmart, a comprehensive online destination for the medical needs of cats, dogs, and livestock. Customers with prescriptions from their veterinarians can now place orders from allergy relief to medication refills and more. Prescription medications are then processed through PetSmart's online pharmacy and shipped straight to the customer and their pet.

Pricing is competitive with some items

To get a clear idea of PetSmart's pricing, we looked at three products similar to those offered by other businesses in this review. We looked at a long-term Rx medication, a short-term or one-time Rx medication, and a preventative/maintenance product that doesn't require a prescription.

  • For the long-term option, we looked at Revolution Plus topical solution for cats to prevent and kill fleas, ticks, and ear mites. PetSmart's price for Revolution Plus is $142.99 for 6 doses which is equal to most options in this review, but not the cheapest.
  • For the short-term option, we looked at Meloxicam Oral Liquid for Dogs which is used regularly for managing arthritis pain. This medication costs $18.99 for a single 10ml bottle which is a lower price compared to competitors.
  • For the preventative product, we looked at the Pedigree Dentastix, which is similar to the product that we looked at from other providers. This costs $17.99 regularly and is more expensive than competitors. All of these options have a 5% off discount if you use the auto-ship option offered at PetSmart.

Pharmacy is outsourced

Interestingly, PetSmart's online pharmacy is administered by their fulfillment partner Allivet, which is another option in this review and a licensed pharmacy and provider of medication and veterinary supplies for over 25 years. So, you know that you're getting real pharmacy-quality medications when you order through PetSmart's online pharmacy.

Regular sales and points-system

The Pharmacy at PetSmart offers several benefits to customers, including free shipping for orders of $49 or more, and discounts for Treats members, which is the PetSmart loyalty program. This is a free subscription where you earn points for every purchase which can be redeemed as a store credit at checkout. For example, at the time of this review Treats members could earn 4,000 points on a shipment with free Same-Day Delivery on orders with $50 or more in the shopping basket.

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Brick-and-mortar benefits

On top of medications, PetSmart operates approximately 1,650 pet stores in the United States, Canada, and Puerto Rico, as well as over 200 in-store PetSmart PetsHotel dog and cat boarding facilities. The retailer provides a broad range of pet food and products, as well as services such as dog training, pet grooming, pet boarding as well as large animal and farm animal products. So, if you're an in-store kind of shopper you can take advantage of the wide selection and brick-and-mortar locations with PetSmart.

Low customer satisfaction

In terms of customer satisfaction, PetSmart isn't even close to the top option. With thousands of reviews, the company has only a 2.8-star average out of five. They aren't doing much better at the Better Business Bureau, where the company is not accredited and only has a "C" rating. It's important to note that many of these reviews are about the PetSmart grooming services or in-store practices and not necessarily about the Pharmacy; however, the comments about slow shipping times and sudden price increases are relevant to the pharmacy customers. Customers who gave the shopping experience five stars noted that PetSmart is organized and easy to navigate to find the products that they need.

Performance less than satisfactory

While The Pharmacy at PetSmart provides a comprehensive online destination for the medical needs of pets, the semi-new business move for PetSmart has not performed well in terms of customer satisfaction. With thousands of reviews, the company only has a 2.8-star average out of five and a "C" rating with the Better Business Bureau. While PetSmart's pricing is similar to other businesses in this review for long-term medication, it is not the most cost-effective option.

Not worth the worry

PetSmart's broad range of pet products and services, including in-store locations, may appeal to some customers. However, it's crucial to note the mixed reviews when contemplating using their Pharmacy services. We feel that with those issues, PetSmart just don't stack up against other high-performing options in our review.

Entirely Pets Review 1.5 Star Rating

Entirely Pets

1.5 Star Rating
  • Offers full pharmacy access
  • Autoship program offered
  • Rewards program offered
  • Large selection of Pet Meds for a variety of pets

Entirely Pets is an online pet store that has been delivering pet meds and other supplies since 1999. They have a diverse range of products available for different types of pets such as cats, dogs, fish, birds, reptiles, small pets like rabbits and ferrets, and even horses and other livestock. The products they offer are FDA- and EPA-approved, ensuring that they are safe for use on pets.

Prices are competitive most of the time

If you're looking for prescription products or regular ones for your pet, Entirely Pets offers a wide range of them. We looked at three different products to compare Entirely Pets' prices with competitors.

  • For the long-term Rx medication, we looked at Revolution Plus topical solution for cats to prevent and kill fleas, ticks, and ear mites. Entirely Pets' price for Revolution Plus is $142.99 for 6 doses, which is competitive with other retailers. Entirely Pets does have an auto-ship option that brings down the price to $135.84 per box.
  • For the short-term Rx medication, we looked at Meloxicam Oral Liquid for Dogs which is used regularly for managing arthritis pain. This medication costs $24.66 for a single 10ml bottle which is a little more expensive than some competitors. With the auto-ship price, this product is only $18.97.
  • For the preventative product, we looked at the Purina Dentalife dog treats for dental care. These cost $9.79 which is about $1 less than other sites, and the auto-ship price is $9.30.

Delivery is limited by location

However, there are some limitations to Entirely Pets' delivery options. They cannot deliver Pet Meds to addresses in Idaho, Montana, Arkansas, Louisiana, Alabama, Georgia, North Carolina, Indiana, Kentucky, New Jersey, Maine, Vermont, or New Hampshire. This can be a deal-breaker for some pet owners living in those states and makes them stand out negatively compared to larger businesses that ship anywhere in the US.

Updated site, but still needs help

Navigating the Entirely Pets website used to be challenging; however, they've completed an update. The site is much easier to use than it was previously. Unfortunately, the site is still a little clunky when you get to the pharmacy page itself. This page displays every single Rx medication in one scrolling window and the list is alphabetical, requiring you to scroll through every option to find what you're looking for. You can just use the search bar at the top if you know exactly what you need, and this works perfectly, but we'd be more impressed if they spent some time updating the Rx portion of the website too.

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Rewards are offered, but hidden

While Entirely Pets offers a rewards program, it is not easy to find. You'll receive one point for every dollar you spend, and these points can be redeemed for discounts on future purchases. However, returning items can be difficult, as the company only accepts returns on unopened items within 30 days of purchase. If you do need to return an item, you may be charged a restocking fee of 20% on your refund.

Not a leader in customer satisfaction

In terms of customer reviews, Entirely Pets isn't the most popular in our review. The site has an "F" rating from the BBB and a 3-star average rating across different review sites. Customers who liked the service noted that Entirely Pets had fast shipping and carried the items that they needed and wanted regularly. Reviewers who didn't like Entirely Pets raised concerns about the company's customer service, with reports of duplicated orders, difficulties in getting resolution from customer service representatives, and conflicting information regarding prices.

Several customer-facing issues

The company does not deliver pet meds to certain states, which could be a deal-breaker for some pet owners. Navigating the pharmacy page on their website can be frustrating, with every single Rx medication displayed in one scrolling window. Additionally, their rewards program is difficult to find and returning items can be challenging, with a restocking fee of 20% charged on refunds.

Keep looking

Despite offering a wide range of products that are FDA- and EPA-approved for pets, Entirely Pets has several limitations and negative aspects. If you're looking for the most reliable pet meds site, you might need to keep searching.

Pet Supplies 4 Less Review 1 Star Rating

Pet Supplies 4 Less

1 Star Rating
  • Offers a real pharmacy with Rx medication
  • Free shipping on orders of $69+
  • Auto ship discount program
  • Products available for a wide variety of animals
  • "B-" rating from the BBB

Pet Supplies 4 Less is an online pet supply store headquartered in Nebraska that has been in business since 2001. They offer a wide variety of products for pets of all kinds, from dogs and cats to fish, reptiles, birds, and horses.

Issues right off the bat

The Pet Supplies 4 Less website doesn't stand out as the most reliable with strange and confusing pricing. Many of the items listed for sale are actually out of stock. And while they offer free shipping on orders over $69, Pet Supplies 4 Less doesn't stand out as a competitive option for pet meds.

Automatic shipping saves you 5%

One of the best features of Pet Supplies 4 Less is their automatic shipping service. Customers can opt to have their orders delivered on a set schedule and receive a discount of 5%. However, it's unclear which items are eligible for this service, as most of the products don't offer the auto-ship option. After some digging, a few items were found, such as Feliway for cats, which could be delivered in different time frame options including every week or every 6 months.

Pricing is inaccurate and items out of stock

In terms of pricing, we looked at three products similar to those offered by other businesses in this review to get an idea of where Pet Supplies 4 Less stands in comparison. In order to get a complete idea of their prices compared to the market, we looked at a long-term medication, a short-term or one-time medication, and a preventative/maintenance product that doesn't require a prescription.

  • For the long-term option, we looked at Revolution Plus topical solution for cats to prevent and kill fleas, ticks, and ear mites. The price for Revolution Plus is $142.99 for 6 doses which is equal to many of the options in this review, but not the cheapest by any means. There is an option to auto-ship which will take 5% off the total price.
  • For the short-term option we looked at Meloxicam Oral Liquid which is used regularly for managing arthritis pain; however, this medication was completely out of stock. The listed price on the 10ml bottle was $387.49, which we think may be a website error as the 32ml bottle was priced at $67.99 (also out of stock).
  • For the preventative product, we looked at the Clenz A Dent RawHide Chews, which are similar to the Purina Dentalife that we looked at from other providers. These cost $8.99 at Pet Supplies 4 Less, but this product was also out of stock at the time of our review.

Website needs an update

While Pet Supplies 4 Less offers a decent selection of pet products, their website is less polished than some of their larger-name competitors. Prices seemed wildly out of date, or mistakenly added to listings, like the $387.49 price on the Meloxicam 10ml bottle, which is normally between $30-$40 at other stores. On top of that, many of the products listed on the website are completely out of stock, which isn't shown to the user until you click on the product to buy. With these problems all over the site, it doesn't make us feel confident about their service.

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Too few reviews for reliable feedback

Pet Supplies 4 Less had only a few customer reviews on Sitejabber and the BBB. Their business averages a 2 out of 5 star rating, which has fallen since the last time we reviewed Pet Supplies 4 Less. The business has a "B-" rating from the Better Business Bureau, which has also fallen recently. The handful of reviews out there for this store showed that customers who were happy felt the shipping was fast and reliable.

Customer complaints of unreliable and overpriced

The lower reviews completely disagreed, calling the shipping "unreliable" and overpriced. It's hard to get an accurate reading on the company with so few customer reviews. However, when you look at the website, it's clear Pet Supplies 4 Less could improve more than a few things to make this business more reliable.

Keep looking for a stronger competitor

Pet Supplies 4 Less offers a wide range of products for pets of all kinds, with a unique automatic shipping service that offers a discount of 5%. However, the website is less polished than their larger-name competitors, and many of the products listed are out of stock or have outdated or mistakenly added prices. The business has only a few customer reviews, but its rating has fallen recently, with some customers expressing dissatisfaction with the reliability of shipping and pricing. While Pet Supplies 4 Less has potential, they have room for improvement to make its service more reliable and competitive.

Compare the Best Reviews

Continued from above...

In the past, getting pet meds meant a trip to the veterinarian or pet store, but with the rise of online shopping, it has become easier and more convenient than ever to get the medications your pet needs in person and online.

According to a survey conducted by the American Veterinary Medical Association (AVMA), over 50% of dogs and cats over the age of 10 are estimated to have some form of arthritis, and many of these pets require medication to manage their pain. The AVMA also reports that approximately 10% of dogs and cats have some form of behavioral issue like animal anxiety that requires medication.

While not all health issues are long-term, and you might just need a bag of dental sticks for your puppy's dog-breath, it's nice to know you're not alone. Pet moms and dads all over are with you in looking for the best place to support their animal family members.

There are lots of options for getting reliable and vet-approved pet meds as well as over-the-counter pet support. Whether you need something right away, or you want regular shipments of medicated pet chow, there are plenty of options out there for getting exactly what you need most. But it can be hard to know where to start. There are so many stores and manufacturers to choose from.

To help you get started, here are a few important factors to consider:

  • Cost. What are the prices like? Are you being overcharged for a medication you can easily get somewhere else? Does the provider offer deals or sales to help offset regular medication costs?
  • User friendly. Is the website difficult to navigate? Can you easily find the product you're looking for? It's important, especially if you need to buy pet items regularly, to find a place you actually like shopping.
  • Delivery. Do you have to go into the store to get your meds or can you order online? Can you order recurring shipments? How they get the meds to you can be as important as things like cost and products.
  • Rx support. Does the store offer a full pharmacy, or work with a pharmacy to get you real and FDA-approved prescription medications? Check and make sure the provider requires proof of a prescription before you buy expensive pet medications.
  • One-stop shopping: If you are looking for pet meds, it's likely you also need to make other pet-related purchases. Does the provider offer a full range of pet products, or do they only focus on medication? Do you want a place where you can take care of all your shopping in one go, or do you just want an Rx-focused website?
  • Animal type: Are you only looking for meds for your cat, or do you have other more exotic animal friends to take care of? Not all stores service exotic or large animals, so double-check to make sure your animal is listed.

If you're still not sure, Top Consumer Reviews is here to make the process of finding the best place to get pet meds a little easier. We have reviewed and ranked the best Pet Med retailers available today. We hope this information helps you feel confident about your next ped med purchase, to keep your furry friend happy, healthy, and stress-free.

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Pet Med Store FAQ

To be pharmacy verified, means that medication is authentic and that the products have not been counterfeited. When checking to see if the company reviewed has been pharmacy verified, check in the features section of each review to identify if a company is verified or not.
You do not have to send the prescription directly to the company, the veterinarian's office will do that for you. When checking out, most companies will even confirm your prescription directly with the veterinarian to make sure you are ordering the correct medicine.
On average it can take anywhere from 2 to 7 business days to arrive at your door. Some companies offer expedited shipping for an additional charge.
Yes, several companies, have the option to set up the medication to be auto delivered monthly. Even better, some companies provide a discount on auto-ship orders.
Veterinarians can upcharge up to 100% of the initial wholesale cost and then add on expensive dispensing fees. Ordering your prescription online allows the customer to purchase medicine at competitive prices. We recommend ordering your medicine online if you are wanting to save money and time.
Of course, pet medication can be shipped nationwide. Larger companies have distribution companies around the nation that allow fast and easy delivery in 1 to 2-days.
Nope, most companies offer free shipping on orders over $48+. Some companies offer faster shipping options for an additional cost.
Yes, from your fluffy pooch to scaly reptile, your pet can receive medication from the click of your finger. For more exotic animals, we recommend looking at the reviews and features that mention exotic pets to find the right pharmacy.
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