Allivet Review: Pet Med Stores

Allivet is a pet pharmacy based in sunny Florida, and it has been around since the early 1990s. Known for their offerings of pet meds, and a focus on prescriptions, Allivet isn't the ideal solution for those looking for a one-stop shop for pet care. You won't find much in the way of basic pet supplies like dog beds here: there are a few items, but most of the products are Rx. Instead, you'll find plenty of prescription medications for concerns like dental care, dewormers, diet food, ear care, eye care, joint care, and allergies among others.

Search by pet or by name-brand

Shopping with Allivet is pretty simple. You can find the medications either by shopping through the top menu and choosing your preferred pet from dog, cat, horse, livestock, or bird. Or, you can search for a particular item using the search bar. When you go to order an item, you'll be asked to select a size (if there are size options) and choose between a one-time purchase or autoship. Finally, once you've figured out your shipping and payment, you'll insert the information of your pet and the details of the vet clinic before you can submit your order.

Three ways to get your prescription in

Allivet offers multiple ways to fill prescriptions, including direct vet submissions (where your vet sends in the details) or having Allivet contact the vet for you before your order is completed. This is the method used by most people. You can also mail the prescription to Allivet if you have a paper copy. To keep you in the loop, you will receive live updates until your pet meds ship.

Mid-tier costs across the site

To compare costs among different retailers, we looked at the same items at each location. First, we looked at a recurring medication (Purina Pro Plan Kidney Function food for adult cats), a one-time medication (Barrier Topical Solution flea medication for dogs), and the cost range for a tablet painkiller for arthritis care (all animals). Here's what we found at Allivet:

• Purina Pro Plan Kidney: $32.99 to $72.99 (depending on size)
• Barrier Topical Solution: $54.99
• Arthritis care across all animals: $0.13 to $1.61 per tablet for medications

Up to 40% off with autoship

There are plenty of savings offered by Allivet. First, if you are purchasing pet meds for long-term care, you can score a hefty discount with autoship. The total amount changes depending on the item you purchase, but we saw autoship savings anywhere between 20%-40% off your first shipment. After that, Allivet promises a 5% shipping discount on subsequent orders. This retailer also offers free shipping on orders over $30 when you subscribe to auto-ship. If you don't want to subscribe, you can also score free shipping on orders over $49, but this may not apply to every medication.

100% satisfaction guarantee for non-Rx

Allivet promises a 100% satisfaction guarantee. This guarantee covers 30 days, so you can check the items you ordered for accuracy, color, quality, and size to make sure it's all right for your four-legged family member. However, prescription medications are not returnable. This is a federal regulation, which will apply to any pharmacy. So, you can only apply the return/refund policy to any non-Rx items sold at Allivet.

Recent shipping snafus are a problem

According to our research, Allivet has an "A+" rating and accreditation from the Better Business Bureau. On third-party review sites, the feedback is a little more balanced but still impressive overall. On Trustpilot, Allivet holds a 3.8-star rating out of 5. Customers praise Allivet for its timely deliveries and excellent customer service. However, recent reviews complain about missing and late shipments that left animals who needed medication regularly without their medicines. This is most concerning for those who need to regularly treat their pets, like those with diabetes or ongoing kidney care.

Good if Rx is all you need

While Allivet is a great spot if you need Rx pet meds and it has competitive costs, the reviews leave us with a few questions about the reliability of shipping. For pets who are on a strict medical regimen, shipping timelines are extremely important for their health and wellness. Considering, too, that Allivet does not offer much in the way of a pet one-stop shop since the focus is almost entirely on Rx meds, you may find yourself shopping for pet basics at other stores. For this reason, it earns a more middle-of-the-road rating in our review.

Learn More  ➜

On the Allivet website