Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

Chewy Review

Tuesday, March 19th

2024 Pet Med Store Reviews

Top Consumer Reviews Best-In-Class Blue Ribbon Award Chewy Review 5 Star Rating

Chewy

5 Star Rating
  • Online pharmacy
  • Free 1-3 day shipping on orders over $49
  • 5%-30% discount on auto ship orders
  • 24/7 customer service
  • Products for almost every kind of pet
  • "A+" rating and accreditation with the BBB
Top Consumer Reviews Best-In-Class Blue Ribbon Award

Chewy, a newer option in the pet industry, has quickly become a household name. With around a decade of service under their belts and fulfillment centers spanning the US, Chewy boasts a vast supply of pet medications from over 1,000 brands. It has become one of the go-to platforms for pet owners seeking a comprehensive range of products for pets across the spectrum: furry, scaly, or feathery. The best part is, they work directly with Rx medication suppliers, to ensure you're getting exactly what your vet puts on the prescription.

Prices are lower than competition

In terms of pricing, we looked at three different types of products at Chewy to compare its prices with competitors: a long-term medication, a short-term or one-time medication, and a preventative/maintenance product that doesn't require a prescription.

  • For the long-term option, we looked at Revolution Plus topical solution for cats to prevent and kill fleas, ticks, and ear mites. At Chewy, Revolution Plus is sold in a six-dose package for $138.99 or $132.04 if you sign up to have it shipped every month. However, this is a short-term medication, which you shouldn't need more than once a year. This is lower than many competitors, though not the cheapest overall.
  • For the short-term option, we looked at Meloxicam Compounded Oral Liquid for Dogs & Cats which is used regularly for managing arthritis pain. This medication costs $59.61 for a single 90ml bottle or $56.91 if you have it on a monthly order which is cheaper for more liquid than many options.
  • For the preventative product, we looked at the Purina Dentalife dog treats for dental care. These cost $8.90 at Chewy for a single purchase and $8.46 per package if you sign up for regular delivery.

Low prices and frequent discounts/promos

Chewy's pricing is lower than that of its competitors for most products and competitive with others. Additionally, Chewy provides a range of discounts including $20 back in an eGift Card and free shipping for customers who are new to Chewy which was offered at the time of this review.

Search function is super easy

One thing we loved about shopping at Chewy was the streamlined process of searching for pet supplies. You can shop by drug type, health condition, pet, brand, price, or even product by customer rating. Chewy also features a pharmacy link at the top of its homepage for a seamless experience to easily find prescription-only options. If you're looking for regular pet products, Chewy offers everything you could imagine with easy access to particular products or brands.

Access to virtual vet appointments

Another bonus with Chewy is that they have a section of their website devoted to helping you support your animals. Chewy offers virtual vet appointments 7-days a week, and you can video or text chat with them to check in on your furry friend. They also offer access to pet insurance if you want to go the extra mile for your pet's health and wellness. The CarePlus plan by Chewy is available in multiple states and will cover basic checkups at the vet and 100% of Rx medications for fleas, ticks, and heartworm. The plan costs $20/month.

100% satisfaction guarantee

If you're worried about buying from a newer company, don't be. Chewy has a 100% guaranteed return policy. If you're not unconditionally satisfied with your pet supplies, you can return them within 365 days of purchase. They ask that you submit a request with your order number if you'd like to start processing a return. The only items Chewy does not accept back are prescription medications. However, if the medication you received is incorrect or damaged they will exchange it or provide a refund depending on availability and on a case-by-case basis.

Best Pet Med Stores

Free or flat-rate shipping

Chewy's shipping policy is also a plus, as customers can enjoy free shipping on orders over $49, with delivery taking 1-3 days. But with Chewy's full range of products for pets ranging from rodents to reptiles to birds, you can always find something extra to meet that $49 threshold. If you're trying to save a little money, that's okay too. The flat-rate shipping from Chewy is $4.95, so if you're just buying one medication, you don't have to get anywhere near $49 to still get a good deal.

Top-rated for customer service

Customer satisfaction is essential to Chewy, and it shows in its impressive track record of positive reviews. Millions of reviews reveal that the company has a very positive overall rating. Chewy has also earned accreditation and an "A+" rating from the Better Business Bureau, further attesting to its excellent reputation. 5-star rating customers praise the company for its low prices and outstanding customer service, resulting in extremely satisfied customers.

Some stocking issues

Customers noted that in cases of incorrect or damaged products, they were issued the proper refunds or replacements where necessary. However, some of the lower reviews noted that they feel Chewy has declined recently. The reviewers note that Chewy is often out of the pet items that they need, including some necessary life-saving medications like diabetic cat food. So, you may need to double-check that the item you need is in stock when shopping with Chewy.

Vast supply of pet meds

Chewy has quickly become one of the top-rated services for pet owners seeking a comprehensive range of products for their furry, scaly, or feathery friends. With a vast supply of pet medications from over 1,000 brands, Chewy offers competitive pricing, streamlined shopping experiences, and excellent customer service. Additionally, Chewy's commitment to customer satisfaction is evident in its 365-day 100% guaranteed return policy for any product that isn't a prescription, and its impressive track record of positive reviews.

Best option for low-cost and customer service

With free shipping on orders over $49 and a flat-rate shipping fee of $4.95, Chewy is an excellent option for pet owners looking for a reliable and affordable service to care for their pets. For these reasons Chewy easily makes it to the top spot in our review.

Where's the Best Place to Find Pet Meds for Your Furry Friends?

Finding out your pet isn't feeling well is one of the most stressful parts of pet ownership. You've got to take your fuzzy family member to the vet, and then you've got to find somewhere to fill prescriptions without breaking the bank. Whether you need pet meds for a little while or for the long term, it can be hard to know where to go to stock up.

Healthy, happy animals are important, and you want to find a reliable place to get preventative and long-term care items. As pet owners, we all want the best for our furry friends. Part of taking care of them is ensuring that they are healthy, which often involves providing them with medications to treat or prevent illnesses.

The Best Pet Med Stores Compare Pet Med Stores Compare Pet Med Store Reviews What are the best Pet Med Stores Best Pet Med Store Reviews

Pet Med Store FAQ

To be pharmacy verified, means that medication is authentic and that the products have not been counterfeited. When checking to see if the company reviewed has been pharmacy verified, check in the features section of each review to identify if a company is verified or not.
You do not have to send the prescription directly to the company, the veterinarian's office will do that for you. When checking out, most companies will even confirm your prescription directly with the veterinarian to make sure you are ordering the correct medicine.
On average it can take anywhere from 2 to 7 business days to arrive at your door. Some companies offer expedited shipping for an additional charge.
Yes, several companies, have the option to set up the medication to be auto delivered monthly. Even better, some companies provide a discount on auto-ship orders.
Veterinarians can upcharge up to 100% of the initial wholesale cost and then add on expensive dispensing fees. Ordering your prescription online allows the customer to purchase medicine at competitive prices. We recommend ordering your medicine online if you are wanting to save money and time.
Of course, pet medication can be shipped nationwide. Larger companies have distribution companies around the nation that allow fast and easy delivery in 1 to 2-days.
Nope, most companies offer free shipping on orders over $48+. Some companies offer faster shipping options for an additional cost.
Yes, from your fluffy pooch to scaly reptile, your pet can receive medication from the click of your finger. For more exotic animals, we recommend looking at the reviews and features that mention exotic pets to find the right pharmacy.
Compare the Best Reviews

Continued from above...

In the past, getting pet meds meant a trip to the veterinarian or pet store, but with the rise of online shopping, it has become easier and more convenient than ever to get the medications your pet needs in person and online.

According to a survey conducted by the American Veterinary Medical Association (AVMA), over 50% of dogs and cats over the age of 10 are estimated to have some form of arthritis, and many of these pets require medication to manage their pain. The AVMA also reports that approximately 10% of dogs and cats have some form of behavioral issue like animal anxiety that requires medication.

While not all health issues are long-term, and you might just need a bag of dental sticks for your puppy's dog-breath, it's nice to know you're not alone. Pet moms and dads all over are with you in looking for the best place to support their animal family members.

There are lots of options for getting reliable and vet-approved pet meds as well as over-the-counter pet support. Whether you need something right away, or you want regular shipments of medicated pet chow, there are plenty of options out there for getting exactly what you need most. But it can be hard to know where to start. There are so many stores and manufacturers to choose from.

To help you get started, here are a few important factors to consider:

  • Cost. What are the prices like? Are you being overcharged for a medication you can easily get somewhere else? Does the provider offer deals or sales to help offset regular medication costs?
  • User friendly. Is the website difficult to navigate? Can you easily find the product you're looking for? It's important, especially if you need to buy pet items regularly, to find a place you actually like shopping.
  • Delivery. Do you have to go into the store to get your meds or can you order online? Can you order recurring shipments? How they get the meds to you can be as important as things like cost and products.
  • Rx support. Does the store offer a full pharmacy, or work with a pharmacy to get you real and FDA-approved prescription medications? Check and make sure the provider requires proof of a prescription before you buy expensive pet medications.
  • One-stop shopping: If you are looking for pet meds, it's likely you also need to make other pet-related purchases. Does the provider offer a full range of pet products, or do they only focus on medication? Do you want a place where you can take care of all your shopping in one go, or do you just want an Rx-focused website?
  • Animal type: Are you only looking for meds for your cat, or do you have other more exotic animal friends to take care of? Not all stores service exotic or large animals, so double-check to make sure your animal is listed.

If you're still not sure, Top Consumer Reviews is here to make the process of finding the best place to get pet meds a little easier. We have reviewed and ranked the best Pet Med retailers available today. We hope this information helps you feel confident about your next ped med purchase, to keep your furry friend happy, healthy, and stress-free.

See the Best Pet Med Store
The Best Reviews of Pet Med Stores