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Chewy Review

Monday, May 19th

2025 Pet Med Store Reviews

Top Consumer Reviews Best-In-Class Blue Ribbon Award Chewy Review 5 Star Rating

Chewy

5 Star Rating
  • Ongoing prescription food costs: $32.99 to $65.99
  • One-time prescription topical costs: around $54.99
  • Elderly pet prescription costs: $0.11 to $1.49 per tablet
  • Rx and over-the-counter products
  • Requires proof of prescription
  • Up to 35% off with autoship
  • Serves dogs, cats, horses, exotics, reptiles, wild animals, and more
  • 24/7 customer service and free chat consults with vets and vet techs
  • 100% satisfaction guarantee
  • "A+” rating and accreditation from the BBB
Top Consumer Reviews Best-In-Class Blue Ribbon Award

Chewy is a rapidly growing online platform for pet supplies of all kinds. It has over 10 years of experience taking care of your furry family members with fulfillment centers spread across the US. Chewy offers an impressive selection of pet meds both prescription and over-the-counter. Plus, it serves tons of different animal friends. Whether you're looking for help with a furbaby, a feathery family member, or something more scaly and exotic, Chewy has your back. One of Chewy's best advantages is it partners directly with medication suppliers, so you get exactly what your vet asks for every time.

One-stop shop with easy browsing

Browsing on Chewy is a breeze. You can shop for pet meds by pet type including dogs, cats, horses, chickens, wild birds/wildlife, small pets, pet birds, fish, reptiles, and amphibians. You can also hop right over to the pharmacy where you can select from cat, dog, horse, and exotic pharmacy needs. If you know the name of your prescription, you can easily search the exact medication in the top bar to find your prescribed pet meds right away. Plus, if you're interested in other items, grab a full range of non-Rx pet care like cat litter, pet beds, dog crates, non-medicated foods, and more, It's a complete one-stop shop for your entire non-human family.

Create a pet profile for prescriptions

To get prescription medication through Chewy, you'll need to show proof of a prescription from your vet. You'll do this by making an account with Chewy and creating a profile for your pet. Make sure that your pet's name matches the name you give your vet (so if you nickname your pet silly things like we do, make sure the pet's "legal” name is the same at the vet and on Chewy). From there, you'll add your pet to the "details” section during checkout and list the vet who gave you the prescription, and Chewy will send a request for the prescription to be verified. Once they get the all-clear from the doctor, your shipment will go out right away,

Best Pet Med Stores

Lower costs for larger-sized packs

To compare the cost of pet meds across each retailer, we checked out identical products at each one. We focused on three key items: a prescription food (Purina Pro Plan Kidney Function for adult cats) that you need to order regularly, a single-use treatment (Barrier Topical Solution flea medication for dogs), and a general price range for tablets designed to help aging pets with conditions like arthritis. After our research, here's what we found at Chewy:

  • Purina Pro Plan Kidney: $32.99 to $65.99 (depending on size)
  • Barrier Topical Solution: $54.99
  • Arthritis care across all animals: $0.11 to $1.49 per tablet

Notably, the larger sizes were less costly at Chewy than at competitors who sold the same 8lb bags, and the tablets for arthritis had options at lower costs than some retailers.

Up to 35% off first autoship order

If you're looking for discounts at Chewy, you're in luck. Your first order with autoship can score you up to 35% off the total cost. On future orders, you'll earn 5% off every shipment. And for new shoppers, Chewy offers a $20 eGiftcard if you spend $49 or more on your first purchase. On top of those deals, Chewy will send you free trial sizes for pet supplements if you want some over-the-counter products to support your pet on top of their pet meds.

Get virtual vet appointments

Chewy also offers some extras like the option to help you grab CarePlus Insurance if you're looking to add an insurance plan to your pet care routine. The site also offers free live chat with a vet online which includes messages, pictures, and videos. You'll talk to a real vet or vet tech who can answer questions about concerns with your pet in real-time. Chewy also offers a virtual call for $19.99 if you need more in-depth assistance.

Free shipping and 100% satisfaction guarantee

Shipping from Chewy is free on any order over $49. This doesn't require any autoship, and it counts for pet supplies and Rx medications. If you don't quite make that threshold, flat-rate shipping is $4.95. If you have specialized items that need to be refrigerated (like pet insulin), Chewy will ship those items separately with an expedited shipping plan to make sure they come cold or still frozen as the products require.

Best Pet Med Stores

Refunds in 365 days

Chewy also offers a 100% satisfaction guarantee. You have 365 days to return your purchase for free. While this doesn't apply for Rx medications by law, any of the other pet supplies or over-the-counter items are eligible for a return. If your medication comes incorrect or damaged, Chewy will exchange it or provide a refund depending on the case.

Top-notch customer service

Chewy has a stellar reputation with an "A+” rating and accreditation from the Better Business Bureau and it has earned between 3.6 and 4 stars from third-party review sites. Most reviews from 2024 and forward are a full 5 stars, praising the regularity of Chewy's shipments and the reasonable prices for everything from Rx medications to regular shipments of cat litter. Several reviews specifically noted that Chewy's customer service is top-notch. On the rare occasions that customers have problems with their Chewy orders, the customer service team offers quick and reasonable resolutions. Also, customers love that Chewy's customer service is 24/7 in the US, so you can get problems solved even after hours.

Top pick: best one-stop shop

Chewy has rapidly gained recognition as a top choice for pet owners. Carrying pet medications for furry, scaly, or feathery companions, Chewy stands out for its competitive prices, easy-to-use website, and outstanding customer support. One of its biggest perks is a 365-day 100% satisfaction guarantee on all non-prescription items. Plus, with free shipping on purchases over $49 and a flat $4.95 fee for smaller orders, it's a convenient and budget-friendly option, especially if you take advantage of the autoship discounts. Thanks to its impressive selection, excellent policies, and glowing reviews, Chewy easily earns the top spot in our rankings for buying pet meds online.

Where is the Best Place to Buy Pet Meds?

Everyone wants their furry family members to be happy, healthy, and comfortable. But sometimes your cat will eat something he shouldn't, or your new pup will get an ear infection, and pet meds are the next step for taking care of your furbabies. Whether your furry friend is older or a playful baby, you'll want the best place to grab pet meds without breaking the bank.

Pet meds can be anything from prescription kibble to ear creams to insulin for a diabetic pet. According to medical studies, the most common illnesses in dogs and cats are diabetes, cancer, and viral infections. Most illnesses like these can be treated with prescription foods, painkillers, and mix-ins to support your pet's health.

The Best Pet Med Stores Compare Pet Med Stores Compare Pet Med Store Reviews What are the best Pet Med Stores Best Pet Med Store Reviews

Pet Med Store FAQ

To be pharmacy verified, means that medication is authentic and that the products have not been counterfeited. When checking to see if the company reviewed has been pharmacy verified, check in the features section of each review to identify if a company is verified or not.
You do not have to send the prescription directly to the company, the veterinarian's office will do that for you. When checking out, most companies will even confirm your prescription directly with the veterinarian to make sure you are ordering the correct medicine.
On average it can take anywhere from 2 to 7 business days to arrive at your door. Some companies offer expedited shipping for an additional charge.
Yes, several companies, have the option to set up the medication to be auto delivered monthly. Even better, some companies provide a discount on auto-ship orders.
Veterinarians can upcharge up to 100% of the initial wholesale cost and then add on expensive dispensing fees. Ordering your prescription online allows the customer to purchase medicine at competitive prices. We recommend ordering your medicine online if you are wanting to save money and time.
Of course, pet medication can be shipped nationwide. Larger companies have distribution companies around the nation that allow fast and easy delivery in 1 to 2-days.
Nope, most companies offer free shipping on orders over $48+. Some companies offer faster shipping options for an additional cost.
Yes, from your fluffy pooch to scaly reptile, your pet can receive medication from the click of your finger. For more exotic animals, we recommend looking at the reviews and features that mention exotic pets to find the right pharmacy.
Compare the Best Reviews

Continued from above...

Your pet may also develop age-related concerns like kidney troubles that can also be treated and supported with specialized foods and supplements. Researchers note that, on average, 75% of dogs who were studied in a veterinarian clinic were reported to have at least one condition treatable with pet meds. Now, this doesn't mean it will happen to every pet, but whether you have a furry family member who needs support now, or you're worried about the future, you'll want to know where you can get the best care.

There are tons of places you can grab pet meds in person and online. Whether you're looking for a local pet superstore to pick out your pet meds in person or an online site where you can put your long-term prescriptions on an autoship, there's a place that serves pets of every shape, size, and species (Yep, we checked, there are even prescription medications for wild animals). Whether you have a cat, dog, bird, chicken, or hamster, there's a vet out there who knows what you need, and a retailer who can help you get it. Fun fact: some places that sell online pet meds even offer extras like online vet appointments for quick check-ins,

Finding out that your pet isn't doing well is one of the worst feelings, but with the right pet meds, you can help them feel more like themselves again. With so many sites and brick-and-mortar stores that sell pet supplies that now offer vet-approved pet meds as well as over-the-counter selections like flea and tick medication and dewormers, it can be hard to know which place to choose.

To make sure you find the best retailer to get your pet meds (or prescription food), we've put together some factors to help you make the best decision for your four-legged family members:

  • Price. Pet meds can be pricey, so make sure you find a retailer that offers reasonable prices or discounts to help make caring for your furry friend less costly. Check for comparative costs of the same item or see if your chosen retailer offers autoship discounts for items you need to buy over and over.
  • Ease of use. How quick is it to find what you need? In this day and age, there's no excuse for any website to be difficult to navigate, but it still happens from time to time. Make sure that the pet meds store offers the shopping experience you want to make getting the products as simple as possible.
  • Rx Support. Does your chosen retailer offer a full pharmacy or work with a pharmacy to offer FDA-approved prescription medications? A solid retailer should require you to show proof of a prescription (or talk directly to your vet) before you can purchase your pet meds.
  • Reviews. What are other pet owners saying about your chosen retailer? Are there solid refund policies? Is the quality of the medication or customer service at the level you (and your pet) deserve?

To help you find the right place to support your pet's health, Top Consumer Reviews has reviewed and ranked the most popular retailers for pet meds out there today. This way you can focus on playing with your four-legged friend rather than stressing about where to buy what you need to keep them healthy!

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