Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.
Sunday, May 18th
PetMeds is a trusted name in the pet pharmacy business since it's been around for over 20 years. You might remember its former name from TV commercials when they advertised as 1-800-PetMeds. Currently licensed in all 50 states, this pet retailer focuses mainly on Rx medications, though it does carry a limited selection of other pet necessities like grooming tools or non-Rx pet food. One thing to keep in mind is that PetMeds only offers prescription medications for cats, dogs, and horses, so if you have a bird, an exotic pet, or a small animal (like a ferret or a hamster), you might be out of luck.
Easy to browse the selection of meds
PetMeds offers a simple browsing experience. You can begin searching for pet meds by looking at pet type, brand, or condition. You can also find shopping tabs for food (where you can find non-prescription kibbles and wet food), and a range of health resources and articles to help you learn more about pet meds and pet care. If you know the exact name and function of your prescribed pet meds, you can easily find them with the search bar at the top of the screen.
PetMeds talks to your vet for you
Any items that require a prescription will have a little green icon on the top left corner of the product listing with the "Rx” symbol. When you purchase an item that requires a prescription, you'll need to go through the process of creating an account with PetMeds, filling in your shipping and delivery preferences, and completing your payment details before you get to the prescription part of checkout. At that point, you'll be able to put in your pet's details as well as the vet clinic you got your prescription from. PetMeds will handle getting the confirmation from your vet and let you know when your pet meds are ready to ship.
Cost comparison
To accurately compare prices across different pet meds retailers, we examined identical products on each site to see how they stacked up. We focused on three essential items: a prescription food (Purina Pro Plan Kidney Function for adult cats) that needs to be purchased regularly, a single-use treatment (Barrier Topical Solution flea medication for dogs), and a general price range for tablets for arthritis symptoms in older pets. However, since PetMeds didn't have the normal flea treatment, we checked pricing for the similar Bravecto Topical Solution instead. Here's what we found at PetMeds:
Up to 40% off your first autoship
At PetMeds you can expect solid discounts with autoship. Your first autoship order will be up to 40% off the total. On future orders, you can expect to get 5% off your total. You can also score free shipping on any order over $49. Orders under that threshold will cost a standard rate of $6.99 for 2-3 business day shipping.
365-day refund policy
PetMeds offers a 100% satisfaction guarantee. You can return any qualifying purchase (not your pet's Rx medications) for store credit or refund. You have a full 365 days to make your returns. So if you aren't satisfied with your over-the-counter medications or pet supplies, you can return your purchase for free. You have up to 90 days to get a full refund for your method of purchase, and if you want to make a return or get a refund after that point, you can expect store credit instead.
High praise for service reps
PetMeds has a stellar reputation across the board. According to the Better Business Bureau, this retailer holds a full "A+” rating and accreditation. On other third-party review sites, PetMeds is just as popular. It holds a 4.3-star average rating on Trustpilot with ratings that show a full 5 stars on 73% of all reviews. Customers frequently praise the customer service reps at PetMeds. Almost all of the 5-star reviews since 2025 offer praise for individual service reps by name. However, there were a few recent reviews that complained about issues with expedited shipping not arriving when promised. As this can be crucial for animals with serious illnesses, it might be something to keep in mind.
Focused on Rx and customer service
PetMeds is a strong contender if you have a cat, dog, or horse. It shows impressive quality ratings and offers a wide range of Rx products to support your furry family members. PetMeds also has competitive pricing, great discounts on its autoship feature, and a solid refund policy. Only the concerns about expedited shipping keep it from being our second-place pick. However, it remains an impressive site for caring for your pets, earning a strong score in our review.
Everyone wants their furry family members to be happy, healthy, and comfortable. But sometimes your cat will eat something he shouldn't, or your new pup will get an ear infection, and pet meds are the next step for taking care of your furbabies. Whether your furry friend is older or a playful baby, you'll want the best place to grab pet meds without breaking the bank.
Pet meds can be anything from prescription kibble to ear creams to insulin for a diabetic pet. According to medical studies, the most common illnesses in dogs and cats are diabetes, cancer, and viral infections. Most illnesses like these can be treated with prescription foods, painkillers, and mix-ins to support your pet's health.
Your pet may also develop age-related concerns like kidney troubles that can also be treated and supported with specialized foods and supplements. Researchers note that, on average, 75% of dogs who were studied in a veterinarian clinic were reported to have at least one condition treatable with pet meds. Now, this doesn't mean it will happen to every pet, but whether you have a furry family member who needs support now, or you're worried about the future, you'll want to know where you can get the best care.
There are tons of places you can grab pet meds in person and online. Whether you're looking for a local pet superstore to pick out your pet meds in person or an online site where you can put your long-term prescriptions on an autoship, there's a place that serves pets of every shape, size, and species (Yep, we checked, there are even prescription medications for wild animals). Whether you have a cat, dog, bird, chicken, or hamster, there's a vet out there who knows what you need, and a retailer who can help you get it. Fun fact: some places that sell online pet meds even offer extras like online vet appointments for quick check-ins,
Finding out that your pet isn't doing well is one of the worst feelings, but with the right pet meds, you can help them feel more like themselves again. With so many sites and brick-and-mortar stores that sell pet supplies that now offer vet-approved pet meds as well as over-the-counter selections like flea and tick medication and dewormers, it can be hard to know which place to choose.
To make sure you find the best retailer to get your pet meds (or prescription food), we've put together some factors to help you make the best decision for your four-legged family members:
To help you find the right place to support your pet's health, Top Consumer Reviews has reviewed and ranked the most popular retailers for pet meds out there today. This way you can focus on playing with your four-legged friend rather than stressing about where to buy what you need to keep them healthy!
Select any 2 Pet Med Stores to compare them head to head