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PetMeds Review

Sunday, May 18th

2025 Pet Med Store Reviews

PetMeds Review 4 Star Rating

PetMeds

4 Star Rating
  • Ongoing prescription food costs: $32.99 to $65.99
  • One-time prescription topical costs: around $64.99
  • Elderly pet prescription costs: $0.21 to $1.03 per tablet
  • Rx and over-the-counter products
  • Requires proof of prescription
  • Discounts offered with autoship
  • Serves dogs, cats, and horses
  • 365-day refund policy
  • "A+” rating and accreditation from the BBB

PetMeds is a trusted name in the pet pharmacy business since it's been around for over 20 years. You might remember its former name from TV commercials when they advertised as 1-800-PetMeds. Currently licensed in all 50 states, this pet retailer focuses mainly on Rx medications, though it does carry a limited selection of other pet necessities like grooming tools or non-Rx pet food. One thing to keep in mind is that PetMeds only offers prescription medications for cats, dogs, and horses, so if you have a bird, an exotic pet, or a small animal (like a ferret or a hamster), you might be out of luck.

Easy to browse the selection of meds

PetMeds offers a simple browsing experience. You can begin searching for pet meds by looking at pet type, brand, or condition. You can also find shopping tabs for food (where you can find non-prescription kibbles and wet food), and a range of health resources and articles to help you learn more about pet meds and pet care. If you know the exact name and function of your prescribed pet meds, you can easily find them with the search bar at the top of the screen.

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PetMeds talks to your vet for you

Any items that require a prescription will have a little green icon on the top left corner of the product listing with the "Rx” symbol. When you purchase an item that requires a prescription, you'll need to go through the process of creating an account with PetMeds, filling in your shipping and delivery preferences, and completing your payment details before you get to the prescription part of checkout. At that point, you'll be able to put in your pet's details as well as the vet clinic you got your prescription from. PetMeds will handle getting the confirmation from your vet and let you know when your pet meds are ready to ship.

Cost comparison

To accurately compare prices across different pet meds retailers, we examined identical products on each site to see how they stacked up. We focused on three essential items: a prescription food (Purina Pro Plan Kidney Function for adult cats) that needs to be purchased regularly, a single-use treatment (Barrier Topical Solution flea medication for dogs), and a general price range for tablets for arthritis symptoms in older pets. However, since PetMeds didn't have the normal flea treatment, we checked pricing for the similar Bravecto Topical Solution instead. Here's what we found at PetMeds:

  • Purina Pro Plan Kidney: $32.99 to $65.99 (depending on size)
  • Bravecto Topical Solution: $64.99
  • Arthritis care across all animals: $0.21 to $1.03 per tablet

Up to 40% off your first autoship

At PetMeds you can expect solid discounts with autoship. Your first autoship order will be up to 40% off the total. On future orders, you can expect to get 5% off your total. You can also score free shipping on any order over $49. Orders under that threshold will cost a standard rate of $6.99 for 2-3 business day shipping.

365-day refund policy

PetMeds offers a 100% satisfaction guarantee. You can return any qualifying purchase (not your pet's Rx medications) for store credit or refund. You have a full 365 days to make your returns. So if you aren't satisfied with your over-the-counter medications or pet supplies, you can return your purchase for free. You have up to 90 days to get a full refund for your method of purchase, and if you want to make a return or get a refund after that point, you can expect store credit instead.

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High praise for service reps

PetMeds has a stellar reputation across the board. According to the Better Business Bureau, this retailer holds a full "A+” rating and accreditation. On other third-party review sites, PetMeds is just as popular. It holds a 4.3-star average rating on Trustpilot with ratings that show a full 5 stars on 73% of all reviews. Customers frequently praise the customer service reps at PetMeds. Almost all of the 5-star reviews since 2025 offer praise for individual service reps by name. However, there were a few recent reviews that complained about issues with expedited shipping not arriving when promised. As this can be crucial for animals with serious illnesses, it might be something to keep in mind.

Focused on Rx and customer service

PetMeds is a strong contender if you have a cat, dog, or horse. It shows impressive quality ratings and offers a wide range of Rx products to support your furry family members. PetMeds also has competitive pricing, great discounts on its autoship feature, and a solid refund policy. Only the concerns about expedited shipping keep it from being our second-place pick. However, it remains an impressive site for caring for your pets, earning a strong score in our review.

Where is the Best Place to Buy Pet Meds?

Everyone wants their furry family members to be happy, healthy, and comfortable. But sometimes your cat will eat something he shouldn't, or your new pup will get an ear infection, and pet meds are the next step for taking care of your furbabies. Whether your furry friend is older or a playful baby, you'll want the best place to grab pet meds without breaking the bank.

Pet meds can be anything from prescription kibble to ear creams to insulin for a diabetic pet. According to medical studies, the most common illnesses in dogs and cats are diabetes, cancer, and viral infections. Most illnesses like these can be treated with prescription foods, painkillers, and mix-ins to support your pet's health.

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Pet Med Store FAQ

To be pharmacy verified, means that medication is authentic and that the products have not been counterfeited. When checking to see if the company reviewed has been pharmacy verified, check in the features section of each review to identify if a company is verified or not.
You do not have to send the prescription directly to the company, the veterinarian's office will do that for you. When checking out, most companies will even confirm your prescription directly with the veterinarian to make sure you are ordering the correct medicine.
On average it can take anywhere from 2 to 7 business days to arrive at your door. Some companies offer expedited shipping for an additional charge.
Yes, several companies, have the option to set up the medication to be auto delivered monthly. Even better, some companies provide a discount on auto-ship orders.
Veterinarians can upcharge up to 100% of the initial wholesale cost and then add on expensive dispensing fees. Ordering your prescription online allows the customer to purchase medicine at competitive prices. We recommend ordering your medicine online if you are wanting to save money and time.
Of course, pet medication can be shipped nationwide. Larger companies have distribution companies around the nation that allow fast and easy delivery in 1 to 2-days.
Nope, most companies offer free shipping on orders over $48+. Some companies offer faster shipping options for an additional cost.
Yes, from your fluffy pooch to scaly reptile, your pet can receive medication from the click of your finger. For more exotic animals, we recommend looking at the reviews and features that mention exotic pets to find the right pharmacy.
Compare the Best Reviews

Continued from above...

Your pet may also develop age-related concerns like kidney troubles that can also be treated and supported with specialized foods and supplements. Researchers note that, on average, 75% of dogs who were studied in a veterinarian clinic were reported to have at least one condition treatable with pet meds. Now, this doesn't mean it will happen to every pet, but whether you have a furry family member who needs support now, or you're worried about the future, you'll want to know where you can get the best care.

There are tons of places you can grab pet meds in person and online. Whether you're looking for a local pet superstore to pick out your pet meds in person or an online site where you can put your long-term prescriptions on an autoship, there's a place that serves pets of every shape, size, and species (Yep, we checked, there are even prescription medications for wild animals). Whether you have a cat, dog, bird, chicken, or hamster, there's a vet out there who knows what you need, and a retailer who can help you get it. Fun fact: some places that sell online pet meds even offer extras like online vet appointments for quick check-ins,

Finding out that your pet isn't doing well is one of the worst feelings, but with the right pet meds, you can help them feel more like themselves again. With so many sites and brick-and-mortar stores that sell pet supplies that now offer vet-approved pet meds as well as over-the-counter selections like flea and tick medication and dewormers, it can be hard to know which place to choose.

To make sure you find the best retailer to get your pet meds (or prescription food), we've put together some factors to help you make the best decision for your four-legged family members:

  • Price. Pet meds can be pricey, so make sure you find a retailer that offers reasonable prices or discounts to help make caring for your furry friend less costly. Check for comparative costs of the same item or see if your chosen retailer offers autoship discounts for items you need to buy over and over.
  • Ease of use. How quick is it to find what you need? In this day and age, there's no excuse for any website to be difficult to navigate, but it still happens from time to time. Make sure that the pet meds store offers the shopping experience you want to make getting the products as simple as possible.
  • Rx Support. Does your chosen retailer offer a full pharmacy or work with a pharmacy to offer FDA-approved prescription medications? A solid retailer should require you to show proof of a prescription (or talk directly to your vet) before you can purchase your pet meds.
  • Reviews. What are other pet owners saying about your chosen retailer? Are there solid refund policies? Is the quality of the medication or customer service at the level you (and your pet) deserve?

To help you find the right place to support your pet's health, Top Consumer Reviews has reviewed and ranked the most popular retailers for pet meds out there today. This way you can focus on playing with your four-legged friend rather than stressing about where to buy what you need to keep them healthy!

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