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Care Review

Tuesday, December 6th

2022 Pet Sitter Service Reviews

Care Review 3 Star Rating


3 Star Rating
  • Cost: From $9 to $29 monthly subscription fee
  • Pet Sitter fees extra

Launched in 2007 by CEO Sheila Lirio Marcelo after she struggled to find care for her newborn baby and ill father simultaneously, Care is an online platform designed to help families connect with caregivers for children, seniors, those with special needs, pets, and more. Care is one of the better-known caregiver services out there.

Browse for free

A glance at Care's page for pet-sitting gives users an overview of caregivers near them, including the rates they charge, their qualifications, and their reviews. In order to hire one of these pet-sitters, you're prompted to sign up. After entering your name, contact information, specifying the type of pet you have (dog, cat, or simply "other"), what sort of care you need (sitting, boarding, walking, grooming, or training), and your zip code, your pet-sitting request is posted to the site.

3 membership plans

A free Basic membership allows you to create a job posting and read a limited selection of reviews, but to view contact information, references, background checks, or hire anyone who may reach out to you in response to your listing, you're required to choose a Premium membership payment plan. A 1-month membership will run you $29, a 3-month membership $19 per month, and a yearly membership comes out to $9 per month.

Best Pet Sitter Services

Hiring a pet sitter costs extra

The subscription price only includes access to their database of pet sitters. This does not include the cost of hiring a pet sitter. It should be noted that Care uses an auto-renewal system and will not, under any circumstances, issue refunds. Once you've found a pet sitter, you may want to switch back to the free Basic plan, or cancel your account to avoid subsequent monthly charges.

Inactive pet sitters

Although Care has a large database of providers, when it comes to finding a good sitter, you could be in for some frustration. Once you think you've found the perfect person to take care of Fido, you may find that they haven't been active on Care for some time: Care does not seem to have any system for removing sitter profiles that do not respond to inquiries. Also, beyond occasionally running third-party background checks on sitters, Care does not verify the job aptitude of its sitters, or require any sort of training course be taken before they begin advertising their services.

Customer service lacking

If you do hire a pet-sitter through Care and something goes wrong - you review your security camera footage and find that your sitter never checked in on Fido, despite being paid to spend the whole day with him - you may get frustrated again. Many people have complained that customer service is of little or no assistance. Another frequent customer complaint is that it is too difficult to shut down your account. Furthermore, Care CEO Sheila Lirio Marcelo resigned in August 2019 after a Wall Street Journal article exposing cases of caregivers committing crimes while working in clients' homes was published.

Overall disappointing

Care does offer a large database of pet sitters to choose from. However, lack of vetting and attention to their providers, plus the customer service difficulties, leave us disappointed. Combined with their auto-renewing monthly subscription fee, we suggest you first look at one of the higher rated pet sitter services.

Who Offers the Best Pet Sitting Service?

Whether you're going on vacation, travel often for work, or just work long hours and worry about your furry, feathered, or scaled friend while you're away, hiring a pet-sitter can provide you with peace of mind - and your best friend with some extra love.

Though pet sitting is generally defined as the act of a caregiver coming to your house to look after your pet (including walking, playing, feeding, administering medication, and many times spending the night), most pet-sitting services also provide options for doggy boarding (meaning your pup spends the night at the caregiver's home), doggy daycare (your pup spends the day with human and canine playmates, then comes home to tell you all about it), regular drop-in visits for walking, and even grooming.

The Best Pet Sitter Services Compare Pet Sitter Services Compare Pet Sitter Service Reviews What are the best Pet Sitter Services Best Pet Sitter Service Reviews

Pet Sitter Service FAQ

This will differ greatly based on a number of factors. How many dogs you have, how long you need them watched, and if they need to spend the night are just a few of the price considerations. Sitters generally set their own prices, so you can work out the specifics with them.
You can! Almost all of the services offer a background check for the sitters. You can then find the ones who have done this, and hire them with a clear conscience. Still, with the internet, you should always be wary of profiles with little information offered.
Using a service to find a petsitter can be a great choice. You can find people with exactly what you want in a sitter. It also works great if you don't know many people where you live who can watch your pet for you.
You do get to choose the sitter. Usually you pick preferences of what you are looking for and the site will recommend options. Ultimately you will pick the person who takes care of your pet, just make sure to look at different options.
This is an unfortunate possibility when using an online service. Most services recommend meeting with a potential sitter before you hire them, to avoid this. Always listen to your gut feeling, especially when it comes to your pet's care.
There is a lot of variety! Tons of people are eager to pet sit, so all you need to do is find the right match for you. There are lots of options for choosing your sitter, from the person to the level of care they will give your pet.
This depends on you. Some people prefer having their pets stay at home for the animal's comfort, while others don't want strangers in their house. There are plenty of options to choose from, and you can look at several options before deciding the right fit for you.
You absolutely can! A lot of people are more comfortable having an informal "interview' first to meet each other. It's important to make sure you are comfortable with any caregiver before deciding to hire them.
Compare the Best Reviews

Continued from above...

Many people go the route of asking a friend or family member to look after Fido while they're away, and while their heart might be in the right place, simply being a pet-lover is not enough when it comes to ensuring the health and safety of a pet. Our pets are family, and when searching for the best sitter or pet-sitting service for the job, there are many things to consider guaranteeing that our pets are in good hands.

Some factors to consider include:

  • Training and Qualifications. While many people love animals and have grown up with family pets, it's not every person who has taken the proper steps to become a qualified animal caretaker. Does the pet-sitting service you are using require that their sitters be trained to understand pet body language, health concerns, and dietary needs, or be certified in pet first-aid and CPR? Does this service have background checking capabilities?
  • Insurance. Should something go wrong, during a pet-sitting appointment, will your chosen pet-sitting service accept any liability, or does it leave it to you and the sitter to work things out?
  • Pricing. When you're in the market for a pet-sitter, keep in mind that when using a service, you may need to pay more than just the sitter's going rate. Is your pet-sitting service transparent about subscription fees and automatically renewing payments?
  • Communication. Does your pet-sitting service enable and encourage your sitter to send photos and updates during your booking? Is a Meet & Greet required before you book? Will your sitter be likely to respond to your messages in a timely and professional manner?
  • Reputation. A pet-sitting service might have a professionally designed website with all the bells and whistles, but what do customers have to say about their experiences with the business? Does Customer Service respond to and resolve issues that may arise with billing or bookings? Has the business been rated by the Better Business Bureau?

TopConsumerReviews.com has reviewed and ranked the best Pet Sitting Services available today. We hope this review helps you find the most qualified sitter to take care of your animal companions!

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