Monday, December 2nd
2024 Pet Sitter Service Reviews
Care
- Free to start
- $37 per month fee for upgraded membership
- One-stop shop for many care needs
- Care for animals and humans
- Highlights dogs and cats
- "B” rating from the BBB
Care is an online platform dedicated to connecting families with caregivers for various needs, including children, seniors, individuals with special needs, and pets. It is a well-known service in the caregiver industry.
Find your pet sitter
To hire a pet sitter, users are prompted to sign up and provide their name, contact information, pet type (dog, cat, or other), desired care services (sitting, boarding, walking, grooming, or training), and zip code. This information is then used to post a pet sitting request on the site. Like a few other options in this review, Care works on a query-lead format. You put in your request for a pet sitter as well as enter your email and location. Then, sitters in your area will reach out with quotes for the cost of pet care.
Recently dropped their fee requirements
While there used to be a membership fee for Care, there is no longer any fee to get started. You only pay when you decide to hire a particular pet sitter based on the leads that you get from your initial query. For those looking for a higher-quality experience, you can upgrade to a membership that costs $37/month or $147/year. This just gives you additional information about individual businesses as well as the option for purchasing background checks; we're not sure that's really worth the money, but that's up to you.
Could use more pet filters
In terms of options, Care offers care for dogs and cats for sure. Beyond that, they offer a selection for "other” which doesn't allow you to describe the type of pet that might fall under the "other” category. On the other hand, they make up for this lack of animal filters with competitive styles of care including:
- Sitting at the customer's house
- Boarding at the caregiver's house
- Walking
- Grooming
- Training
One-stop shop for care needs
Another one-stop-shop option, Care stands out as a site that specializes in care specifically rather than just generalized professional services like some other sites in our review. However, the pet section of Care isn't as comprehensive as others, which can be disappointing to those with exotic pets, or perhaps pets that need medical care. While you can talk about the details of your pet care needs during the leads you get via email, it would be nice if Care had more filters to help you find someone who already knows they may need to administer medication or take care of a snake.
Mixed reviews for Care
While many customer ratings with Care are low, the site does have a decent customer service rating with the Better Business Bureau. The company has a "B” rating for responding to customer concerns and complaints and resolving them. While this isn't a perfect score, it is better than many options in our review. However, this decent rating is contrasted by the very low star ratings from other third-party review sites. Across reviews, Care has been a frequent source of disappointment for clients. Care has only earned a 2.5-star rating out of 5 on average. In cases where something goes wrong with a hired pet sitter, such as evidence of neglect or noncompliance with agreed-upon tasks, customers have reported difficulties in receiving adequate assistance from Care's representatives. Another common complaint revolves around the challenges faced when attempting to close a Care account.
Good option for comparing prices
Care provides users with a large database of pet sitters to choose from. However, the lack of thorough filters for pet types, coupled with customer service challenges, leaves much to be desired. While the free service is a nice update, there are still some features like background checks that are only available to members, which isn't ideal. Overall, this is a decent one-stop shop for care-specific needs, but there are better pet-specific sites out there with more comprehensive pet filters.
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Where is the Best Place to Find a Pet Sitter?
Are you planning a fun getaway, but you're worried about your furry friends? Sometimes you can find a relative or a neighbor to watch your puppy, lizard, or bird. However, that doesn't always work out, and you still need someone you trust to watch the extra members of your little family who can't travel with you. Thankfully, there are lots of services that help connect pet owners to pet sitters out there today.
While pet sitters used to be a word-of-mouth service, or based on who you knew locally, the addition of pet sitting services online has made it much easier to find animal carers anytime you need them. Online platforms provide a convenient way for pet owners to find reliable and trustworthy pet sitters. With just a few clicks, pet owners can connect with potential sitters from the comfort of their homes.
Pet Sitter Service FAQ
Continued from above...
One of the primary benefits of using an online pet sitting service is security. According to a survey conducted by Pet Sitters International (PSI), approximately 40% of pet owners preferred using online pet sitting services or apps to find pet sitters. One of the main reasons for this is that users found a higher level of trust in online pet sitting services.
The same survey by PSI mentioned above showed that over 70% of pet owners felt confident in the professionalism and reliability of online pet sitters. This is partially due to the qualifications and details about the individual pet sitters provided on pet sitting sites.
Furthermore, pet sitting websites and apps offer a wide selection of pet sitters with various backgrounds, experience levels, and availability. This allows owners to find the perfect match for their specific needs and requirements, even on short notice.
So, how do you find the best place to hire a pet sitter? There are so many choices out there today, it can seem overwhelming when you start browsing. With your furry family members involved, we understand why you want to take extra care in finding the perfect match.
If you're not sure where to start, we've got your back. Here's a list of things to help you narrow down your search for the best pet sitter.
- Price: Many pet sitting sites are free to use. Although some do charge for memberships, this could be worth it depending on the features you're looking for. Keep in mind what you're willing to pay for and compare those features to the free services.
- Pet Types: While lots of pet moms and dads have puppies or kitty cats, some pet parents have more exotic animals like birds, reptiles, or fish. It's important to make sure that the sitting service you're looking at offers options for the type of pet you have.
- User Interface: Shopping online is popular everywhere nowadays. For that reason, there's almost no excuse for a poor user interface. Keep away from sites that frustrate you, and make it easier on yourself to find that next pet sitter.
- Security: For a lot of pet sitting situations, you're letting a stranger into your home. To that end, you want to make sure a pet sitting service does the background security checks for you before you hire. Look for things like ID verification or background checks before you hand over your house key.
To help you feel completely confident about leaving your pet in the care of someone else, Top Consumer Reviews has evaluated and ranked the most popular places to hire a pet sitter out there today. We hope this will make choosing where to find someone to take care of your furry friends a stress-free process so you can enjoy your vacation and know your family is in great hands.
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