Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.
Monday, October 25th
Launched in 2007 by CEO Sheila Lirio Marcelo after she struggled to find care for her newborn baby and ill father simultaneously, Care is an online platform designed to help families connect with caregivers for children, seniors, those with special needs, pets, and more. Care is one of the better-known caregiver services out there.
Browse for free
A glance at Care's page for pet-sitting gives users an overview of caregivers near them, including the rates they charge, their qualifications, and their reviews. In order to hire one of these pet-sitters, you're prompted to sign up. After entering your name, contact information, specifying the type of pet you have (dog, cat, or simply "other"), what sort of care you need (sitting, boarding, walking, grooming, or training), and your zip code, your pet-sitting request is posted to the site.
3 membership plans
A free Basic membership allows you to create a job posting and read a limited selection of reviews, but to view contact information, references, background checks, or hire anyone who may reach out to you in response to your listing, you're required to choose a Premium membership payment plan. A 1-month membership will run you $29, a 3-month membership $19 per month, and a yearly membership comes out to $9 per month.
Hiring a pet sitter costs extra
The subscription price only includes access to their database of pet sitters. This does not include the cost of hiring a pet sitter. It should be noted that Care uses an auto-renewal system and will not, under any circumstances, issue refunds. Once you've found a pet sitter, you may want to switch back to the free Basic plan, or cancel your account to avoid subsequent monthly charges.
Inactive pet sitters
Although Care has a large database of providers, when it comes to finding a good sitter, you could be in for some frustration. Once you think you've found the perfect person to take care of Fido, you may find that they haven't been active on Care for some time: Care does not seem to have any system for removing sitter profiles that do not respond to inquiries. Also, beyond occasionally running third-party background checks on sitters, Care does not verify the job aptitude of its sitters, or require any sort of training course be taken before they begin advertising their services.
Customer service lacking
If you do hire a pet-sitter through Care and something goes wrong - you review your security camera footage and find that your sitter never checked in on Fido, despite being paid to spend the whole day with him - you may get frustrated again. Many people have complained that customer service is of little or no assistance. Another frequent customer complaint is that it is too difficult to shut down your account. Furthermore, Care CEO Sheila Lirio Marcelo resigned in August 2019 after a Wall Street Journal article exposing cases of caregivers committing crimes while working in clients' homes was published.
Care does offer a large database of pet sitters to choose from. However, lack of vetting and attention to their providers, plus the customer service difficulties, leave us disappointed. Combined with their auto-renewing monthly subscription fee, we suggest you first look at one of the higher rated pet sitter services.
Whether you're going on vacation, travel often for work, or just work long hours and worry about your furry, feathered, or scaled friend while you're away, hiring a pet-sitter can provide you with peace of mind - and your best friend with some extra love.
Though pet sitting is generally defined as the act of a caregiver coming to your house to look after your pet (including walking, playing, feeding, administering medication, and many times spending the night), most pet-sitting services also provide options for doggy boarding (meaning your pup spends the night at the caregiver's home), doggy daycare (your pup spends the day with human and canine playmates, then comes home to tell you all about it), regular drop-in visits for walking, and even grooming.
Many people go the route of asking a friend or family member to look after Fido while they're away, and while their heart might be in the right place, simply being a pet-lover is not enough when it comes to ensuring the health and safety of a pet. Our pets are family, and when searching for the best sitter or pet-sitting service for the job, there are many things to consider guaranteeing that our pets are in good hands.
Some factors to consider include:
TopConsumerReviews.com has reviewed and ranked the best Pet Sitting Services available today. We hope this review helps you find the most qualified sitter to take care of your animal companions!
Select any 2 Pet Sitter Services to compare them head to head