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Rover Review

Friday, February 23rd

2024 Pet Sitter Service Reviews

Rover Review 4.5 Star Rating


4.5 Star Rating
  • Free to use the platform: pay only for the pet care services you use
  • Focus on dogs and cats
  • Meet and Greet feature
  • Mobile app
  • Background checks for sitters
  • Guarantee covers many issues
  • "A+" rating and accreditation from the BBB

Rover is an exceptional online platform that specializes in connecting pet owners with independent pet sitters who cater to both cats and dogs. Whether you require overnight boarding for your furry friend while you embark on a vacation, in-home sitting services, or someone to take your canine companion for a refreshing walk while you're busy at work, Rover offers a comprehensive range of pet care solutions to meet your specific needs.

Free to browse

To get started at Rover, simply visit their user-friendly homepage where you will be prompted to specify the type of care you require, the size of your dog or cat, your zip code, and your desired availability. Once you provide this information, you will be presented with a curated list of available pet sitters in your local area. However, it is a little disappointing that there aren't any options for pets outside of dogs and cats during the initial filtering process. On the other hand, the care style and other filters are very comprehensive. Rover offers boarding, house-sitting, drop-in visits, doggy daycare, and walking services for dogs. For cats, there are more limited styles of care including boarding, house sitting, and drop-ins.

Sitting prices vary by individual

Rover understands the importance of accommodating different budgets and preferences. Sitters determine their rates for services such as boarding, drop-in visits, daycare, and dog walking, which may vary based on your location. However, Rover offers convenient search tools that allow you to narrow down the list of sitters based on your budgetary constraints and specific criteria, such as having a fenced yard, pet first aid certification, or the presence of other pets in the sitter's home. The bottom line is that customers don't have to pay a dime before they connect with a sitter.

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Security and background checks

If the thought of entrusting your beloved companion to unfamiliar individuals makes you nervous, Rover has you covered. All sitters on Rover have passed a background check and are vetted by Rover's specialists before being allowed to list on the website. Additionally, the listings offer "badges'' so that users can browse Rover and easily see highlights of sitters' skills. You might see qualifications and completion of various training programs such as Rover 101, which is Rover's basic pet-care course.

Meet and greet options to know your sitter

You can put your mind at ease by reading reviews from other pet owners who have utilized the services of prospective sitters. Beyond that, Rover encourages pet owners to arrange a meet and greet session with potential sitters before making a final decision, ensuring compatibility and establishing a sense of trust. On the other hand, while the platform attracts responsible and passionate pet sitters, some individuals may view it as a quick way to earn extra income. When meeting with a potential sitter, take the opportunity to inquire about their level of experience and communicate any unique requirements or special needs your pet may have. This meet-and-greet is definitely recommended if the sitter will watch your pet at their own residence and they have other animals in the home: it gives you the chance to make sure your Fido and her Fifi will be able to coexist in peace during the stay.

Highly rated mobile app

Unlike a few other sites in his review, Rover does offer a mobile app. The Rover app serves as a valuable tool for staying connected and informed while you're away from your furry friend. Pet sitters can utilize the app to send you photos of your pet during walks, playtime, and mealtimes, ensuring you remain involved in your pet's daily activities. You can even receive detailed information about the routes and duration of walks, including the number of bathroom breaks or snacks.

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Insurance available for purchase

To further instill confidence in their services, Rover offers the Rover Guarantee. In the unlikely event that an issue arises during a booking, the Rover Guarantee provides coverage to rectify the situation. After a deductible of $250, Rover will reimburse you for veterinary bills up to $25,000 per claim and compensate for damage to personal property caused by the sitter or any third-party injuries, up to $1,000,000 per claim. Rover also provides round-the-clock phone and online support for its valued customers.

Top-rated service overall

In terms of customer satisfaction, Rover has a stellar reputation overall. With full accreditation and an "A+" rating with the BBB. Additionally, there are over 16,000 individual reviews on Trustpilot for Rover and the average star rating is a high 4.6 out of 5 stars. The reviews cover topics like how effective sitters were and that Rover regularly delivers exactly what they promise. Customers loved using the mobile app, and almost all of the comments for individual sitters are overwhelmingly positive.

Great choice for traditional pets

As a service designed to help pet owners find affordable and trustworthy care providers in their vicinity, Rover consistently delivers on its promises and comes highly recommended by customers and the BBB. With Rover, you can rest assured that your beloved companion will receive exceptional care while you attend to your commitments. While we wish they had more care styles for pets other than dogs or cats, their easy-to-use platform and stellar reputation make it one of the top options in our review.

Where is the Best Place to Find a Pet Sitter?

Are you planning a fun getaway, but you're worried about your furry friends? Sometimes you can find a relative or a neighbor to watch your puppy, lizard, or bird. However, that doesn't always work out, and you still need someone you trust to watch the extra members of your little family who can't travel with you. Thankfully, there are lots of services that help connect pet owners to pet sitters out there today.

While pet sitters used to be a word-of-mouth service, or based on who you knew locally, the addition of pet sitting services online has made it much easier to find animal carers anytime you need them. Online platforms provide a convenient way for pet owners to find reliable and trustworthy pet sitters. With just a few clicks, pet owners can connect with potential sitters from the comfort of their homes.

The Best Pet Sitter Services Compare Pet Sitter Services Compare Pet Sitter Service Reviews What are the best Pet Sitter Services Best Pet Sitter Service Reviews

Pet Sitter Service FAQ

This will differ greatly based on a number of factors. How many dogs you have, how long you need them watched, and if they need to spend the night are just a few of the price considerations. Sitters generally set their own prices, so you can work out the specifics with them.
You can! Almost all of the services offer a background check for the sitters. You can then find the ones who have done this, and hire them with a clear conscience. Still, with the internet, you should always be wary of profiles with little information offered.
Using a service to find a petsitter can be a great choice. You can find people with exactly what you want in a sitter. It also works great if you don't know many people where you live who can watch your pet for you.
You do get to choose the sitter. Usually you pick preferences of what you are looking for and the site will recommend options. Ultimately you will pick the person who takes care of your pet, just make sure to look at different options.
This is an unfortunate possibility when using an online service. Most services recommend meeting with a potential sitter before you hire them, to avoid this. Always listen to your gut feeling, especially when it comes to your pet's care.
There is a lot of variety! Tons of people are eager to pet sit, so all you need to do is find the right match for you. There are lots of options for choosing your sitter, from the person to the level of care they will give your pet.
This depends on you. Some people prefer having their pets stay at home for the animal's comfort, while others don't want strangers in their house. There are plenty of options to choose from, and you can look at several options before deciding the right fit for you.
You absolutely can! A lot of people are more comfortable having an informal "interview' first to meet each other. It's important to make sure you are comfortable with any caregiver before deciding to hire them.
Compare the Best Reviews

Continued from above...

One of the primary benefits of using an online pet sitting service is security. According to a survey conducted by Pet Sitters International (PSI), approximately 40% of pet owners preferred using online pet sitting services or apps to find pet sitters. One of the main reasons for this is that users found a higher level of trust in online pet sitting services.

The same survey by PSI mentioned above showed that over 70% of pet owners felt confident in the professionalism and reliability of online pet sitters. This is partially due to the qualifications and details about the individual pet sitters provided on pet sitting sites.

Furthermore, pet sitting websites and apps offer a wide selection of pet sitters with various backgrounds, experience levels, and availability. This allows owners to find the perfect match for their specific needs and requirements, even on short notice.

So, how do you find the best place to hire a pet sitter? There are so many choices out there today, it can seem overwhelming when you start browsing. With your furry family members involved, we understand why you want to take extra care in finding the perfect match.

If you're not sure where to start, we've got your back. Here's a list of things to help you narrow down your search for the best pet sitter.

  • Price: Many pet sitting sites are free to use. Although some do charge for memberships, this could be worth it depending on the features you're looking for. Keep in mind what you're willing to pay for and compare those features to the free services.
  • Pet Types: While lots of pet moms and dads have puppies or kitty cats, some pet parents have more exotic animals like birds, reptiles, or fish. It's important to make sure that the sitting service you're looking at offers options for the type of pet you have.
  • User Interface: Shopping online is popular everywhere nowadays. For that reason, there's almost no excuse for a poor user interface. Keep away from sites that frustrate you, and make it easier on yourself to find that next pet sitter.
  • Security: For a lot of pet sitting situations, you're letting a stranger into your home. To that end, you want to make sure a pet sitting service does the background security checks for you before you hire. Look for things like ID verification or background checks before you hand over your house key.

To help you feel completely confident about leaving your pet in the care of someone else, Top Consumer Reviews has evaluated and ranked the most popular places to hire a pet sitter out there today. We hope this will make choosing where to find someone to take care of your furry friends a stress-free process so you can enjoy your vacation and know your family is in great hands.

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