Billiard Factory vs Ozone Billiards for April 2023

Item: Billiard Factory vs Ozone Billiards
Rating: 2.5
Author: Top Consumer Reviews

Sunday, April 2nd

2023 Pool Table Store Reviews

Billiard Factory

Over 100 pool tables to choose from
Prices range from $2,500 to $48,000+
Price match guarantee
14-day return policy (25% restocking fee)
In business since 1975

Billiard Factory is based in Texas and has several retail stores there and in a handful of other states, in addition to their online storefront. While this used to be one of our highest-ranked pool table shops, the website now makes it difficult to find which ones can be ordered online vs. in-store only. Plus, with a "D-" from the Better Business Bureau and some customers complaining in other forums about the responses received from Billiard Factory's reps, this retailer just isn't staying competitive with the higher-rated pool table sellers we reviewed.

Read Full Review

Visit Store

Ozone Billiards

About 11 pool tables to choose from
Prices range from $2,800 to $8,995
Lifetime warranty on all tables (when installed by Ozone-approved technician)
Over 92,000 five-star ratings from customers
"A+" rated and accredited by the BBB
In business since 2001

It's hard to beat 100,000+ five-star reviews: that's just one of Ozone Billiards' claims to fame in the pool table marketplace. Although their selection is limited to just under a dozen models, they all come with a lifetime warranty, and all but one are priced between $2,800 - $3,900. Just make sure you pay for white glove delivery so that your warranty remains intact. If you enjoy supporting family-owned businesses and aren't concerned with the brand of your pool table, Ozone Billiards should appeal to you.

Read Full Review

Visit Store

Read Full Review

Visit Store

Read Full Review

Visit Store

The 10 Best Pool Table Stores

Who Sells the Best Pool Tables?

Sometimes referred to as billiards (though that's a slightly different game), pool has been played since the 1300s. While there are many ways to play, the most well-known is 8-ball or "stripes and solids" . The rules vary depending on where you play and with whom, but from dedicated pool halls to family game rooms alike, it can be as fun or strategic (or both) as you want to make it.

Buying a pool table can be challenging, mostly because of its size. Pool tables often weigh more than 1,000 pounds, so your average retailer isn't going to have many of them on display even if they offer them for sale: they just take up too much room and they're too hard to move. You might have a specialty store near you that sells recreational furniture (like foosball tables and barstools), but even then they're limited to the amount of floor space they have.

Continue reading below

Pool Table Store FAQ

What's the difference between pool and billiards?

That depends on who you're asking! Billiards usually means any tabletop game that uses a cue ball and stick, while pool refers to a game with pockets. And then there's snooker, which has very specific rules related to the color point value of the 22 balls involved.

How much room do I need for a pool table?

Obviously you'll need enough room for the table itself. But, don't forget to take into account the pool cues when you're playing! You need at least five feet of clearance on all sides of the table, since most cues are about that long.

How much do pool tables cost?

There are cheap pool tables that cost under $100, but they're usually more like toys than actual equipment you'd use in a game room at your home. Most traditional pool tables start around $2000, with the most luxurious, high-end models coming in at $10,000 and up.

What accessories will I need for my pool table?

At a minimum, you'll need a pool cue and set of pool balls. They may or may not be included as part of the package when you purchase your pool table. Other common accessories are chalk for the cue tips, wall racks for holding your cues, a bridge stick for hard-to-reach shots, a table brush, and racks for setting up the balls on the table.

Can I move my pool table by myself?

Pool tables can weigh up to 1,000 pounds. When your table is installed professionally, it's leveled for that particular spot; moving it can make the slate shift and cause the table to no longer be level. You may want to consider having your table moved by a technician; if you choose to do it yourself, a professional leveling and adjustment may be in order.

How do I care for the cloth surface?

Brush, brush, brush. It can take months to break in new cloth on a pool table, and there's no such thing as "brushing too much" . If you choose to use a vacuum, make sure to use an attachment and not rotating brushes. You can also use a damp, lint-free towel every so often to wipe down the pool table's cloth.

Can I use my pool table as a work surface?

You can - but you shouldn't. You could scratch the finish, damage the cloth, or even wind up making the table not level. It's recommended that you keep your table out of direct sunlight and use a pool table cover to protect it from dust.

Can I return my pool table if it doesn't fit or I don't like it?

Check the retailer's policy before making your purchase. Most stores won't accept returns on assembled products. Also, if you return a pool table that you haven't assembled yet, you'll likely have to pay restocking fees and/or return shipping costs. You might be better off trying to sell the table locally instead.

Continued from above...

The solution? You guessed it: buy your pool table online! Many brick-and-mortar stores offer their complete selection through their internet storefronts, and some retailers can save you money as an online-only merchant (since you're not paying for overhead on an actual shop location). If you want a truly customized table, with felt that perfectly matches your decor and every possible upgrade, this is the best way to do it - all while avoiding any pressure to buy something on the sales floor that isn't what you really had in mind.

But isn't delivery really expensive? No, because most online pool table stores give it to you for free. However, that usually doesn't include anything beyond curbside drop off. If you want professional installation - which we recommend, so that you get a perfectly-level pool table and an intact product warranty - you'll pay extra, either through the retailer's network or by hiring someone on your own. That can add $200 or much more to your cost, so keep that in mind.

What else should you consider when deciding where to buy your pool table? Here's a list of criteria you can use:

Selection. How many pool tables are in stock? Are there multiple options within your desired price range?
Price. What will you pay for the pool table you want? How much will it cost to upgrade to the felt color or other features you'd like, such as a ball return or a premium accessory kit? Is delivery included in the price?
Delivery Timeframe. How long will it take to get your pool table delivered? Some pool table stores can get it to you within a week, while others can take a month or longer.
Customer Service. What do people say about the overall experience with the pool table store, from sales to support? Will the installers show up on time? Will you get a fast, appropriate response if your pool table doesn't hold up as expected under normal use?

To help you find the best pool table for your game room, Top Consumer Reviews has evaluated and ranked today's most popular retailers. We're sure this information will make it easy to find the right pool table for the space you have. Rack "em up!