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Family Leisure Review

Friday, December 9th

2022 Pool Table Store Reviews

Family Leisure  Review 4.5 Star Rating

Family Leisure

4.5 Star Rating
  • Over 50 pool tables to choose from
  • Prices range from $2,500 to $10,620
  • Free shipping
  • Free in-network installation
  • 30-day return policy
  • "A+" rated and accredited by the BBB
  • In business for 40+ years

Family Leisure got its start in 1967 as J&J Distributing Company, selling vending machines, swimming pools, and yes, pool tables too. Cincinnati is the city that this company calls home, with in-store locations in nine other cities and an online store serving the continental US.

Use filters to narrow down the options

You'll find more than 50 pool tables on offer here. Prices typically range from $2,500 to $10,620, but some models require you to call for a quote. If you're brand-new to pool tables, you may want to read through Family Leisure's Buyers Guide first. Otherwise, jump right in and use the filters to sort through your choices by brand, size, style, or finish. For example, maybe you have a strong loyalty to Brunswick or Presidential Billiards, or you already know your perfect pool table needs to come with a dining table top/insert.

50+ design options include sports and armed forces

Your pool table can also coordinate with some of your favorite sports teams from the NHL, NCAA, and more. Also, if you'd like to show off your pride as a member of the military, Family Leisure has pool tables with the insignias of all five branches (Army, Navy, Air Force, Marines, Coast Guard).

Ample info in the product description

Click on any pool table to see all of its specifications, from the size and build to the details on the slate, pockets, and warranty. Many of the tables here give you a range of color options for the felt, come with a free starter accessory kit with optional upgrades, and some also allow you to specify the size (7', 8', or 9'). Although Family Leisure allows customers to leave reviews, we didn't spot many pool tables that actually had any.

Best Pool Table Stores

Many customers get free delivery and installation

A big reason to give serious thought to buying your pool table from this store is the free delivery and professional installation. As long as you live within the service area of one of Family Leisure's network of installers, you're good to go. That could easily cost you $500 or more with any other retailer, and it sure beats having to figure out how to move your pool table from its drop off location during a typical "curbside delivery" .

30-day returns

On pool tables and all other orders, Family Leisure offers a standard 30-day return policy. All of the shipping fees (inbound and outbound) will be deducted from your refund, and you'll need to reach out to the store via email or toll-free number to make the arrangements.

Great reputation

Generally speaking, Family Leisure has a good reputation. The Better Business Bureau gives the retailer an "A+" rating and accreditation, and there were only a couple of complaints filed with the BBB over the three years prior to this review. And, while most customer feedback relates to everything sold by this store and not specifically to pool tables, Family Leisure's ratings average 4.7 out of 5 stars. People praise the on-time delivery and responsive customer service team, though we found several mentions of items being incorrectly duplicated within an order. That's one thing when it's pool chemicals and another thing entirely if you get charged for two pool tables (though we think that's much less likely to happen, of course).

Definitely worth your time

There's so much to love at Family Billiards, not the least of which is the free professional installation for many customers. Be sure to stop by their online store to see if they've got the pool table of your dreams in stock and ready to deliver.

Who Sells the Best Pool Tables?

Sometimes referred to as billiards (though that's a slightly different game), pool has been played since the 1300s. While there are many ways to play, the most well-known is 8-ball or "stripes and solids" . The rules vary depending on where you play and with whom, but from dedicated pool halls to family game rooms alike, it can be as fun or strategic (or both) as you want to make it.

Buying a pool table can be challenging, mostly because of its size. Pool tables often weigh more than 1,000 pounds, so your average retailer isn't going to have many of them on display even if they offer them for sale: they just take up too much room and they're too hard to move. You might have a specialty store near you that sells recreational furniture (like foosball tables and barstools), but even then they're limited to the amount of floor space they have.

The Best Pool Table Stores Compare Pool Table Stores Compare Pool Table Store Reviews What are the best Pool Table Stores Best Pool Table Store Reviews

Pool Table Store FAQ

That depends on who you're asking! Billiards usually means any tabletop game that uses a cue ball and stick, while pool refers to a game with pockets. And then there's snooker, which has very specific rules related to the color point value of the 22 balls involved.
Obviously you'll need enough room for the table itself. But, don't forget to take into account the pool cues when you're playing! You need at least five feet of clearance on all sides of the table, since most cues are about that long.
There are cheap pool tables that cost under $100, but they're usually more like toys than actual equipment you'd use in a game room at your home. Most traditional pool tables start around $2000, with the most luxurious, high-end models coming in at $10,000 and up.
At a minimum, you'll need a pool cue and set of pool balls. They may or may not be included as part of the package when you purchase your pool table. Other common accessories are chalk for the cue tips, wall racks for holding your cues, a bridge stick for hard-to-reach shots, a table brush, and racks for setting up the balls on the table.
Pool tables can weigh up to 1,000 pounds. When your table is installed professionally, it's leveled for that particular spot; moving it can make the slate shift and cause the table to no longer be level. You may want to consider having your table moved by a technician; if you choose to do it yourself, a professional leveling and adjustment may be in order.
Brush, brush, brush. It can take months to break in new cloth on a pool table, and there's no such thing as "brushing too much" . If you choose to use a vacuum, make sure to use an attachment and not rotating brushes. You can also use a damp, lint-free towel every so often to wipe down the pool table's cloth.
You can - but you shouldn't. You could scratch the finish, damage the cloth, or even wind up making the table not level. It's recommended that you keep your table out of direct sunlight and use a pool table cover to protect it from dust.
Check the retailer's policy before making your purchase. Most stores won't accept returns on assembled products. Also, if you return a pool table that you haven't assembled yet, you'll likely have to pay restocking fees and/or return shipping costs. You might be better off trying to sell the table locally instead.
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Continued from above...

The solution? You guessed it: buy your pool table online! Many brick-and-mortar stores offer their complete selection through their internet storefronts, and some retailers can save you money as an online-only merchant (since you're not paying for overhead on an actual shop location). If you want a truly customized table, with felt that perfectly matches your decor and every possible upgrade, this is the best way to do it - all while avoiding any pressure to buy something on the sales floor that isn't what you really had in mind.

But isn't delivery really expensive? No, because most online pool table stores give it to you for free. However, that usually doesn't include anything beyond curbside drop off. If you want professional installation - which we recommend, so that you get a perfectly-level pool table and an intact product warranty - you'll pay extra, either through the retailer's network or by hiring someone on your own. That can add $200 or much more to your cost, so keep that in mind.

What else should you consider when deciding where to buy your pool table? Here's a list of criteria you can use:

  • Selection. How many pool tables are in stock? Are there multiple options within your desired price range?
  • Price. What will you pay for the pool table you want? How much will it cost to upgrade to the felt color or other features you'd like, such as a ball return or a premium accessory kit? Is delivery included in the price?
  • Delivery Timeframe. How long will it take to get your pool table delivered? Some pool table stores can get it to you within a week, while others can take a month or longer.
  • Customer Service. What do people say about the overall experience with the pool table store, from sales to support? Will the installers show up on time? Will you get a fast, appropriate response if your pool table doesn't hold up as expected under normal use?

To help you find the best pool table for your game room, Top Consumer Reviews has evaluated and ranked today's most popular retailers. We're sure this information will make it easy to find the right pool table for the space you have. Rack "em up!

Compare Pool Table Stores

Select any 2 Pool Table Stores to compare them head to head

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  • Wayfair
  • Family Leisure
  • Ozone Billiards
  • Pool Tables
  • The Pool Table Store
  • Walmart
  • Legacy Billiards
  • Home Depot
  • Billiard Factory
  • Coastal Pool & Game Room
Wayfair vs Family Leisure Wayfair vs Ozone Billiards Wayfair vs Pool Tables Wayfair vs The Pool Table Store Wayfair vs Walmart Wayfair vs Legacy Billiards Wayfair vs Home Depot Wayfair vs Billiard Factory Wayfair vs Coastal Pool & Game Room Family Leisure vs Ozone Billiards Family Leisure vs Pool Tables Family Leisure vs The Pool Table Store Family Leisure vs Walmart Family Leisure vs Legacy Billiards Family Leisure vs Home Depot Family Leisure vs Billiard Factory Family Leisure vs Coastal Pool & Game Room Ozone Billiards vs Pool Tables Ozone Billiards vs The Pool Table Store Ozone Billiards vs Walmart Ozone Billiards vs Legacy Billiards Ozone Billiards vs Home Depot Ozone Billiards vs Billiard Factory Ozone Billiards vs Coastal Pool & Game Room Pool Tables vs The Pool Table Store Pool Tables vs Walmart Pool Tables vs Legacy Billiards Pool Tables vs Home Depot Pool Tables vs Billiard Factory Pool Tables vs Coastal Pool & Game Room The Pool Table Store vs Walmart The Pool Table Store vs Legacy Billiards The Pool Table Store vs Home Depot The Pool Table Store vs Billiard Factory The Pool Table Store vs Coastal Pool & Game Room Walmart vs Legacy Billiards Walmart vs Home Depot Walmart vs Billiard Factory Walmart vs Coastal Pool & Game Room Legacy Billiards vs Home Depot Legacy Billiards vs Billiard Factory Legacy Billiards vs Coastal Pool & Game Room Home Depot vs Billiard Factory Home Depot vs Coastal Pool & Game Room Billiard Factory vs Coastal Pool & Game Room
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