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Ozone Billiards Review

Wednesday, September 28th

2022 Pool Table Store Reviews

Ozone Billiards Review 4.5 Star Rating

Ozone Billiards

4.5 Star Rating
  • About 11 pool tables to choose from
  • Prices range from $2,800 to $8,995
  • Lifetime warranty on all tables (when installed by Ozone-approved technician)
  • Over 92,000 five-star ratings from customers
  • "A+" rated and accredited by the BBB
  • In business since 2001

Ozone Billiards is a pool powerhouse: if you need it for your game, chances are good that you'll find it here. This family-owned business has been around for over 20 years.

Less than a dozen pool tables

Despite being a pool specialty store, Ozone Billiards doesn't have a ton of options when it comes to tables. Their inventory has gone down since our last review, with just 11 models to choose from, in their own brand and in a very limited range of styles. Every pool table here is priced between $2,800 and $3,900, and the only available size is 8'. The one exception is the 9' Predator model, priced at $8,995. At least that makes this store quick to shop. You only need to decide on your desired style -antique, modern, rustic, and so on - and then select your options.

Get really specific with personalization

And, those options and customizations are numerous with Ozone Billiards' pool tables, allowing you to get a table that's a great fit for your style and your overall decor. For example, the Boston table in Ash Grey Oak has more than 30 different felt colors, and three styles of embroidering on the rail (with eight different thread colors) for the text that the customer specifies.

White glove installation = lifetime warranty

Each product page also shows you the cost of white glove installation, depending on the delivery state. Why would you pay anywhere from $495 to $895 for an Ozone-approved installer if you can do it yourself or hire it out locally? That's easy to answer: because you don't want to void your lifetime warranty.

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No returns after installation

How about returns? Ozone has a one-year return on most purchases when items are in unused, original condition, but they'll let you play with a pool cue for up to 60 days and still be eligible for a refund. Pool tables are non-returnable once they've been installed (which is reasonable). If you want to cancel your order before it ships out, Ozone will gladly oblige; you can also return your uninstalled table, but you're

Nearly 100,000 five-star ratings

The vast majority of shopper reviews relate to Ozone Billiards' accessories like pool cues and table covers, not to the pool tables themselves. Still, the company has an "A+" rating and accreditation from the Better Business Bureau; in other places, 75% of customers give Ozone a five-star score. Almost everyone gets on-time delivery and great support if they need help, though when we see complaints they usually mention disappointment with the quality of custom items. Still, it's impressive to see over 92,000 five-star reviews and more than 20,000 four-star ratings, with just a few hundred that only give Ozone one or two.

Small selection but well-established pool table store

While Ozone Billiards offers fewer pool table options than before - and far fewer than many of its rivals - we still give this store a high rating of our own. It's hard to argue with more than 100,000 happy customers; even if most of them didn't make a big-ticket purchase like a pool table, it's still proof that Ozone Billiards is getting it right almost all of the time.

Who Sells the Best Pool Tables?

Sometimes referred to as billiards (though that's a slightly different game), pool has been played since the 1300s. While there are many ways to play, the most well-known is 8-ball or "stripes and solids" . The rules vary depending on where you play and with whom, but from dedicated pool halls to family game rooms alike, it can be as fun or strategic (or both) as you want to make it.

Buying a pool table can be challenging, mostly because of its size. Pool tables often weigh more than 1,000 pounds, so your average retailer isn't going to have many of them on display even if they offer them for sale: they just take up too much room and they're too hard to move. You might have a specialty store near you that sells recreational furniture (like foosball tables and barstools), but even then they're limited to the amount of floor space they have.

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Pool Table Store FAQ

That depends on who you're asking! Billiards usually means any tabletop game that uses a cue ball and stick, while pool refers to a game with pockets. And then there's snooker, which has very specific rules related to the color point value of the 22 balls involved.
Obviously you'll need enough room for the table itself. But, don't forget to take into account the pool cues when you're playing! You need at least five feet of clearance on all sides of the table, since most cues are about that long.
There are cheap pool tables that cost under $100, but they're usually more like toys than actual equipment you'd use in a game room at your home. Most traditional pool tables start around $2000, with the most luxurious, high-end models coming in at $10,000 and up.
At a minimum, you'll need a pool cue and set of pool balls. They may or may not be included as part of the package when you purchase your pool table. Other common accessories are chalk for the cue tips, wall racks for holding your cues, a bridge stick for hard-to-reach shots, a table brush, and racks for setting up the balls on the table.
Pool tables can weigh up to 1,000 pounds. When your table is installed professionally, it's leveled for that particular spot; moving it can make the slate shift and cause the table to no longer be level. You may want to consider having your table moved by a technician; if you choose to do it yourself, a professional leveling and adjustment may be in order.
Brush, brush, brush. It can take months to break in new cloth on a pool table, and there's no such thing as "brushing too much" . If you choose to use a vacuum, make sure to use an attachment and not rotating brushes. You can also use a damp, lint-free towel every so often to wipe down the pool table's cloth.
You can - but you shouldn't. You could scratch the finish, damage the cloth, or even wind up making the table not level. It's recommended that you keep your table out of direct sunlight and use a pool table cover to protect it from dust.
Check the retailer's policy before making your purchase. Most stores won't accept returns on assembled products. Also, if you return a pool table that you haven't assembled yet, you'll likely have to pay restocking fees and/or return shipping costs. You might be better off trying to sell the table locally instead.
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Continued from above...

The solution? You guessed it: buy your pool table online! Many brick-and-mortar stores offer their complete selection through their internet storefronts, and some retailers can save you money as an online-only merchant (since you're not paying for overhead on an actual shop location). If you want a truly customized table, with felt that perfectly matches your decor and every possible upgrade, this is the best way to do it - all while avoiding any pressure to buy something on the sales floor that isn't what you really had in mind.

But isn't delivery really expensive? No, because most online pool table stores give it to you for free. However, that usually doesn't include anything beyond curbside drop off. If you want professional installation - which we recommend, so that you get a perfectly-level pool table and an intact product warranty - you'll pay extra, either through the retailer's network or by hiring someone on your own. That can add $200 or much more to your cost, so keep that in mind.

What else should you consider when deciding where to buy your pool table? Here's a list of criteria you can use:

  • Selection. How many pool tables are in stock? Are there multiple options within your desired price range?
  • Price. What will you pay for the pool table you want? How much will it cost to upgrade to the felt color or other features you'd like, such as a ball return or a premium accessory kit? Is delivery included in the price?
  • Delivery Timeframe. How long will it take to get your pool table delivered? Some pool table stores can get it to you within a week, while others can take a month or longer.
  • Customer Service. What do people say about the overall experience with the pool table store, from sales to support? Will the installers show up on time? Will you get a fast, appropriate response if your pool table doesn't hold up as expected under normal use?

To help you find the best pool table for your game room, Top Consumer Reviews has evaluated and ranked today's most popular retailers. We're sure this information will make it easy to find the right pool table for the space you have. Rack "em up!

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