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Sunday, March 3rd
Ink E-Sale started selling printer ink online in 2014. The site proclaims that this is the "most popular toner cartridge brand in North America" , and that "many corporations" choose Ink E-Sale as their long-term provider of toner cartridges. We're not so sure about that, but okay. Everything sold here is either remanufactured or compatible, with no OEM options for printer ink.
Selection isn't impressive
Right off the bat, this printer ink store didn't blow us away with its selection. When we searched for the first of our two comparison items, ink cartridges for the Canon Pixma MX922, the only option was an 18-pack (6 black, 3 each of yellow/cyan/magenta) of replacement cartridges for $47.69. That's actually a pretty impressive price, but it comes up short with that being the only option instead of offering smaller sets or even single-color cartridges. And on our second comparison item, the HP LaserJet Pro 200 Color M251n? "Not found." That sure doesn't sound like the selection you'd get from a company that "many corporations" choose for their ongoing toner needs, does it?
Create an account to get a discount
How about savings? We didn't get a discount pop-up until we went to add a set of printer ink cartridges to our online cart. Then, we were invited to create an account by entering our email and a password, in order to get a 10% discount on our purchase. Also, all orders ship for free within the lower 48 states.
Unclear satisfaction guarantee
We wanted to be impressed by Ink E-Sale's 24-month satisfaction guarantee: that's a lot longer than most of their rivals offer. But, when we read the fine print in the FAQ, it said that "consumables cannot be returned once they are opened" . We'd like to think that the exclusion only applies to "you changed your mind" returns and not to refunds requested because of quality issues, but it doesn't spell that out very clearly.
24/7 customer service isn't really that
We found similar issues with some of Ink E-Sale's other advertised benefits. "24/7 Customer Service" . Yes, but you can only reach them via phone during regular weekday business hours; otherwise, you'll have to use email, their online form, or the chat feature and wait for someone to get back to you.
Customer comments are limited and not all positive
Ink E-Sale also doesn't have a lot of customer feedback to consider: no listing with the Better Business Bureau, no reviews we could find on their own site, and almost no comments in most other places we typically look. And, where we did find shopper feedback, the results were more mixed than we'd like to see. While some people said their inkjet and laser printers worked perfectly well with Ink E-Sale's remanufactured and compatible cartridges, others complained that they didn't last as long as OEM options. Some shoppers also said that the items arrived in poor condition and that it was hard to get any help from Ink E-Sale's customer service.
Not a great option for printer ink
Ink E-Sale just can't run with the big dogs in the online printer ink industry. All of the bragging in the world doesn't make a difference if their selection is limited and their customer service is even more so. Try one of the higher-rated retailers in our review instead of Ink E-Sale.
Do you find yourself running out of printer ink? It always seems to happen at the worst times. While a variety of local stores carry printer ink, They probably don't carry it for all brands of printers - and stocking issues mean they may not have any available at all.
Fortunately, there are numerous online retailers that offer cost-effective toner and ink cartridges that still allow you to maintain high print quality. These retailers cater to both personal and business printing needs. And you can typically save significant money buying your printer ink from these online stores.
Printer Ink cartridges come in three primary categories: OEM (Original Equipment Manufacturer), remanufactured, and compatible. OEM cartridges, produced by brands like Canon or HP, are the priciest option. However, purchasing OEM printer ink from an online retailer can save a considerable amount compared to local stores.
Remanufactured cartridges are refilled OEM products, offering the right fit for printers at a lower price than brand-new ink. Most remanufactured ink and toner retailers that you'll find online offer pre-filled cartridges, but sometimes they'll provide you with a kit and you do the filling yourself (which can get messy).
Compatible printer ink cartridges are made by third-party companies that guarantee the same fit and print quality as OEM cartridges after rigorous testing. These cartridges are often the most cost-effective option, as they don't require a brand-name premium. But, you'll want to make sure that the retailer offers some kind of quality guarantee - since you also run the risk of damaging your printer or voiding the warranty by using products outside of the OEM/remanufactured spectrum. Worth the risk? That's up to you, but many customers have used compatible cartridges for years with zero problems.
Choosing any of these options could lead to savings between 30-70% over the manufacturer's suggested retail price. Many online retailers provide promotional discounts, free shipping on qualifying purchases, and bulk discounts. Ready to save? As you shop for your printer ink online, there are a few things to keep in mind:
To help you find the right ink and toner cartridges for your printer, Top Consumer Reviews has researched and reviewed today's most popular printer ink retailers. Take advantage of this information to make your printing easy and affordable!
Select any 2 Printer Ink Stores to compare them head to head