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Monday, March 24th
InkPlusToner has been selling printer cartridges since 2004, offering OEM, remanufactured, and compatible options. While they were once a trustworthy choice, they seem to have gone silent in the past 5 years or so.
Pricing remains competitive
InkPlusToner's prices show mixed competitiveness in the market. Their Epson T522 compatible ink set is priced higher at $23.95 compared to $18.99 elsewhere, while their remanufactured HP 64XL Black cartridge offers significant savings at $22.95 (versus manufacturer's $52.99 and competitors' $23.95). Their Brother LC401XL compatible set at $34.95 sits between competitor prices of $31.46 and $39.99. (But competitive pricing doesn't mean much if you can't complete your purchase.)
No reviews after 2020
The most troubling sign? No customer reviews after 2020 on any platform. Their previously impressive ratings (4.4 stars on Trustpilot and 4.21 on Reseller Ratings) are now historical artifacts rather than current indicators of performance.
Customer service may have gone dark
While InkPlusToner's website advertises customer service availability Monday through Friday (10A-5P) via phone, email, and contact form, the last few customer reviews left in 2020 were already telling a different story. One long-time customer reported: "Now for some reason their website won't take my debit card for orders, it won't let me send company messages and on my last order I couldn't get an answer to why it was wrong." InkPlusToner's social media presence has also been dormant since 2016, and their BBB rating has dropped from an "A+” to "Not Rated" - not exactly confidence-inspiring.
Strict return policy adds to risk
InkPlusToner's return policy is particularly rigid: no refunds on opened items, and exchanges only for defective products. While they advertise free shipping on orders over $50, there's no shipping information page to provide details about delivery timelines. When there's no customer feedback to verify them, policies and guarantees feel more like a leap of faith than a safety net.
Cannot recommend unless something changes
Despite potentially competitive pricing and a long history in the business, we cannot recommend InkPlusToner at this time. The combination of outdated reviews, customer service concerns, and strict return policies makes shopping here too risky. You'll be better served by retailers with current customer feedback and responsive support teams.
If you're searching for the best printer ink store online, you're probably looking for a way to save money, ensure high-quality prints, or avoid the hassle of running out of ink at the worst possible time. With so many retailers to choose from, finding a reliable one can help you get the best deal without sacrificing performance.
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When shopping for printer ink online, keep these factors in mind:
Top Consumer Reviews has evaluated and ranked the best online printer ink stores online. Whether you're looking for brand-name reliability, budget-friendly alternatives, or the most convenient shopping experience, we hope this review helps you find the best printer ink for your needs.
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