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Windsor Review

Wednesday, July 24th

2024 Prom Dress Store Reviews

Windsor Review 2 Star Rating


2 Star Rating
  • Priced from $9.97 to $299.90
  • 931 prom dresses in stock
  • Full-length dresses and short dresses
  • One-stop shop for all formalwear
  • Free returns in store
  • Free shipping orders $75+

Founded in 1937 as a hosiery and lingerie store, Windsor began with the mission "to create an oasis that inspires and empowers women." In 1957 Windsor expanded its purview to special occasion dresses. With continuous growth, the company joined the online retail space in 1998 and currently has over 200 national brick-and-mortar stores. Windsor is renowned for its affordable range of clothing, shoes, dresses, and accessories, and an impressive number of prom dresses.

Simple browsing experience

Browsing Windsor is simple and fun. The purple and white color scheme makes it easy to find what you need at a glance. The prom section is highlighted at the top navigation bar, so you don't even need to hunt for it. Once you've gotten to the prom section, you can filter your options by size, color, price, style, accents, length, and more. On top of that, Windsor allows you to leave unfiltered reviews with notes about fit and any other thoughts you might have about the dresses. Checking out other customer's comments may help you to guide your purchase.

A dress for every aesthetic

Windsor's collection includes an impressive 931 prom dresses, showcasing a variety of colors and styles. Many of the dresses offer at least 2 color options and sizes from XXS to XL or US0-US15. You can find 622 full-length styles and 228 short or mini dresses at Windsor. With popular styles like mermaid, bodycon, and ball gown, you can find a dress that fits your aesthetic on Windsor.

Best Prom Dress Stores

Prices from $9.97 to $299.90

So, what about Windsor's pricing? To compare it with our other retailers, we looked at the same three dress styles at each store: A-lines, ball gowns, and mini dresses. We've also found the most and least expensive dress. Here are the results for Windsor:

  • A-line dresses: $19.97 to $299.90
  • Ball gown dresses: $44.99 to $249.90
  • Mini dresses: $9.97 to $159.90
  • Cheapest dress: Ella Sequin Bodycon Mini Dress (Blue) for $9.97
  • Most expensive dress: Lizette Strapless A-Line Ruffle Pleated Tulle Gown (Lavender) for $299.90

Free shipping on $75+

Windsor has a competitive processing time of 1-2 business days before shipping. In busier times, like peak seasons, processing times may stretch to 3-4 days. In terms of shipping times, you can expect economy shipping to be anywhere from 5-8 business days. If your order is $75 or more, the shipping is free and any order under that threshold has a shipping fee of $5.99.

Free returns if you live near a Windsor location

While Windsor's general return policy is 30 days, the policy for Special Occasion and Formal Dresses is a little different. For your prom dress you'll have a 14-day window from the original purchase ship date to make a return. Windsor offers three return options: you can return the item to any store location for free, use Happy Returns at a Return Bar location for $4.95, or mail your return to Windsor with a prepaid label for $7.95.

Best Prom Dress Stores

Reputation shows concerning practices

At the time of this review, Windsor lacked a Better Business Bureau rating, and unfortunately, the reviews from third-party review sites don't offer many positives. Complaints encompass issues with low-quality items, poor customer service, and dresses that fell apart when they arrived. There are also complaints about lengthy shipping times and orders that never arrive at all. With an average rating of 2.2 stars out of 5, Windsor's reputation needs a lot of work before it earns a higher rating in our review.

Poor-quality dresses aren't worth the price

Waiting forever for a dress only to find out the quality is poor or the item is falling apart isn't how you want to spend your prom season. For this reason, Windsor gets a lower rating in our review. While the pricing is great, you're getting what you pay for. While the selection at Windsor keeps it from being in the bottom three, it's still not a favorite for prom season. If you're looking for a reliable retailer, check out some of our top-rated options instead.

Where Can You Find the Best Prom Dresses?

The quintessential high school experience, prom, is one of the most exciting moments for teenagers across the US. This event is so well-known, it's become a pop-culture icon in TV shows and movies: international students even know about the US prom as something key to American high school life. It's a time when students can dress up, feel like royalty, and dance with their friends and, of course, their date.

One of the biggest parts of prom (and one of the most exciting) is the quest for the perfect dress. Prom dresses hold a special place in the hearts of many teens. You can use them to make a striking fashion statement and enjoy the black-tie feeling you've seen on the red carpet. Whether you're looking for a glitzy number that feels like something from a James Bond film, or a princess-style ball gown that makes you feel like a heroine in your favorite fantasy novel, the variety of prom dresses out there is extensive.

The Best Prom Dress Stores Compare Prom Dress Stores Compare Prom Dress Store Reviews What are the best Prom Dress Stores Best Prom Dress Store Reviews

Prom Dress Store FAQ

For teenagers, prom is usually the most formal dance put on by a school or other organization. This means that the dresses worn are fancier than you might wear to other special occasions. Prom dresses are usually long, fitted, and might have glitter or other details to make it elegant. Typically, a prom dress stands out much more than a dress you might wear to another dance or day-to-day.
To choose a prom dress, first identify what style you want. It might help to browse photos on different websites to get an idea of what's out there. Do you want it to have a high or low neck? Should it be strapless? What about the shape of the dress? There are so many unique styles out there, so if you narrow down some basic features you want in a prom dress, it will be much easier to find! Also, keep your budget in mind to help filter through your options.
The sky's the limit when it comes to prom dress designs. You'll find strapless dresses, short sleeves, long sleeves, high necklines, low cut, long, or short prom dresses. Some of them have slits in the skirt and some are bedazzled with rhinestones. Prom dresses come in all colors, so you can be sure that there are many options out there that you'll love. The hardest part will be deciding which one!
Prom dresses usually range from $100 - $800. Although that is a big price range, it is not hard to find prom dresses on the lower end of that scale between $100 and $300. Sometimes dresses need alterations, so if you choose to either have the prom dress retailer or a seamstress make adjustments to the dress, this will be an added cost to bear in mind.
Some retailers give options for prom dress rentals, but it is becoming rarer. A long, fancy, formal gown worn for an entire night can easily be damaged and might only last a few wears. Buying a new prom dress ensures that it is in perfect condition and fitted exactly to your body type. If you're renting a dress, you won't be able to get any alterations done and it might be harder to find your ideal fit.
Of course! You do you! There are other formal occasions in one's lifetime that merit wearing a fancy, beautiful dress. This might be a wedding, formal dinner, other dances, or let's be real - just for fun! If you find a prom dress you love, you can also find other occasions where you'll be able to show it off.
To clean your prom dress, pay close attention to the label and/or instructions that come with your order. Most of the time, prom dresses will need to be dry cleaned. You'll almost never be able to put a fancy dress in the washing machine. Depending on the material, you might be instructed not to dry clean, but just to do spot washes on areas that need some touching up. When it comes to prom dresses, handle with care!
You have a couple of options when it comes to getting the perfect fit for your prom dress. Of course, you'll want to order a size that you'll feel comfortable in. If your prom dress arrives much too big or too small, hopefully the retailer you purchased through allows for refunds or exchanges. Because prom dresses can't always be made to fit every possible length, bust, or width, it is not uncommon to get alterations after you've bought your prom dress. You might be able to get alterations done through the retailer or find a seamstress near you to make some tweaks. Small alterations can ensure that you get the perfect fit that is both comfortable and flattering.
Compare the Best Reviews

Continued from above...

While in the old days, you'd wait to grab a bunch of friends and navigate crowded local dress stores (or get kicked out of them if you don't have an adult over 18 with you!), you can find your dress in a much quieter (and low-stress) environment these days. Online shopping introduces a world of possibilities.

Today, you can explore unique options from the comfort of your home. Most companies allow returns so you can still try on the dress and get your "wow" moment with your friends before you commit to your favorite gown. You can find long, short, tight, fluffy, long lace sleeves, or strapless. If you can picture it, there's a dress out there somewhere with your name on it.

Whether you're shopping at a bridal store, discount store, or department store, there are tons of retailers that offer prom dresses. Some sites even offer tailoring or custom services that allow you to get that like-a-glove fit. But with so many options out there it can be hard to decide where to spend your time browsing.

To help you out, we put together some criteria that can narrow the field:

  • Quality. Quality is extremely important when it comes to prom dresses. There are plenty of discount sites, but are they using high-quality fabric? Can you expect the fit to be true to size? Check and see if the site offers original designs versus copycat gowns from other designers, and browse customer reviews to see if the quality in real life matches the pictures online.
  • Selection. No matter what your personal style is, having a wide selection at your chosen prom retailer is essential. Having a wide range of options helps you make sure that you can find your dream dress. So make sure your favorite cuts are in stock and ready to ship in time for your perfect night.
  • Return policy. Since dresses are so personal, you'll want to be able to return your prom dress if it doesn't fit the way you want. The uncertainties of online shopping require a flexible return policy, especially with something as important as your prom dress. Keep an eye out for free return shipping and flexible return windows to know you're going to be supported by the retailer.

To make sure your prom is extra special, Top Consumer Reviews has reviewed and ranked the best online prom dress stores out there today. We hope this helps you find the perfect dress that fits flawlessly, lets you feel confident and beautiful, and makes your memorable night out one you look back on fondly for years to come. Happy shopping!

See the Best Prom Dress Store
The Best Reviews of Prom Dress Stores