Smart Buy Glasses Review

Sunday, September 15th

2024 Reading Glasses Store Reviews

Smart Buy Glasses

• 1,133 different styles of reading glasses
• Prices from $18 to $204
• Price matching with Canadian stores
• Return within 100 days

Smart Buy Glasses is a global online omnichannel with over a decade of experience in modern entrepreneurship. The company has established itself in the eyewear e-commerce industry, operating in more than 20 countries worldwide.

Extensive range of eyewear products

Their extensive range of products includes prescription lenses, designer eyewear, contact lenses, and reading glasses with the goal of offering customers an interactive and personalized shopping experience. It is worth mentioning that the prices displayed on Smart Buy Glasses are in Canadian Dollars (though they do ship to the US, no problem), which means that if you are purchasing from a different currency, such as USD, you may need to consider the exchange rate. At the time of this evaluation, the Canadian Dollar was valued higher, which could result in a more favorable exchange rate for customers paying in USD.

User-friendly filter system

If you're in the market for reading glasses, Smart Buy Glasses provides an abundance of choices with 1,133 different options. You have the convenience of using quick suggestions to narrow down your search based on gender or specific sales, or you can delve into more specific details by searching through brands, lens styles, special features such as adjustable nose pads, or more traditional filters like frame shape and color. All the filters are easily accessible along the left side of the screen, allowing for a seamless browsing experience. Moreover, the inventory itself offers a wide range of colors and materials, including some name brands like Gunnars or even Porsche so you can find reading glasses to reflect your unique style.

Mid-range for prices

To compare how the total prices stack up against other retailers, we checked out the pricing for clearance items at Smart Buy Glasses as well as the full-price products. In the clearance section, there were 94 pairs of glasses that ranged in price from $18 to $61. This isn't the lowest-cost clearance section out there, but it does offer some affordable products in a range of styles. In terms of the fully-priced glasses, the prices go from $24 to $204 which is a reasonable range, though it leaves out some of the designer options seen at other retailers.

Best price guarantee for Canadian stores

One feature we loved at Smart Buy Glasses was their Best Price Guarantee. If you find the exact same eyewear model and color at a lower price, just let Smart Buy Glasses know within 14 days of placing your order and they'll match that price. All you need to do is send them the web address of the cheaper item. Just keep in mind that certain frames or shades may not be included in this offer, and the offer is only valid for items sold by authorized Canadian dealers, so you won't be able to take advantage of the price match if you're buying from US competitors.

100-day returns but shipping is on you

In terms of returns, Smart Buy Glasses offers a 100-day money-back guarantee. If you're not satisfied with your reading glasses, you can request a return within 100 days of receiving your shipment. You also have the option to get a refund or exchange for another item(s). Just keep in mind that outbound shipping fees and shipping protection fees are non-refundable, and you'll be responsible for the return shipping fee. It's worth noting that for US shoppers, returning items out of the country may incur additional costs, which could offset the benefits of the 100-day money-back guarantee.

Worldwide praise from customers

Smart Buy Glasses has garnered positive ratings when it comes to customer service. Despite a somewhat lackluster "B-" rating from the Better Business Bureau, this retailer maintains an average score of 4.4 out of 5 stars across various third-party review platforms from customers around the world. Shoppers who awarded the company 5 stars expressed their satisfaction with the website, praising it for offering great deals on typically expensive brands. They also appreciated the responsiveness of the customer service team, which promptly addressed any issues that arose during the ordering process.

Some customer grumblings

However, there were some customers who gave Smart Buy Glasses a 1-star rating, expressing dissatisfaction with the time it took to resolve their concerns. Some even reported not receiving their glasses at all. While there are a few comments highlighting potential scams, it's important to note that these negative reviews make up a small fraction of the overall feedback received.

Great business except for international shipping

Bottom line? Smart Buy Glasses has a competitive array of styles at mid-range prices compared to other retailers. While Smart Buy Glasses has received high customer ratings, positioning them favorably in the industry, it is important to note that their location in Canada may present challenges for certain customers, especially those looking to take advantage of the return policy. The associated inconvenience and potential shipping costs for international returns could overshadow the benefits of their money-back guarantee. As a result, it receives a slightly lower ranking in our review. Nevertheless, it remains worth exploring due to its exceptional selection and attractive pricing.