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When purchasing a new refrigerator, choosing your new appliance can be a daunting decision that requires careful research and consideration. You're not just investing in a household appliance; you're making a choice that will impact your daily life for years to come. Whether you're moving into a new home and need a reliable appliance to keep your food fresh, or you're replacing an old fridge that's been giving you trouble for years, you want to make sure you get a model that meets your needs and fits your budget.
Refrigerators have come a long way in recent years, offering a range of features and designs to suit different lifestyles and preferences. From basic side-by-side models to cutting-edge designs with touchscreens and Wi-Fi capabilities, there's a refrigerator on the market to suit every taste and budget. Some models offer advanced features like smart sensors that can detect when food is spoiling and alert you to its presence, while others offer sleek designs that blend into your kitchen decor.
Sunday, October 6th
As a leading South Korean corporation, Samsung is a global giant in the electronics industry, with a wide range of expertise in consumer and industrial electronics, including refrigerators, digital media devices, semiconductors, memory chips, and integrated systems. The company's commitment to quality is evident in its reputation as one of the most reliable brands among repair technicians. In fact, Samsung's refrigerators are highly praised by experts, though it is a brand that stands out for being more expensive than competitors. You can find a unique "bespoke” approach to refrigerators that allows for a more custom fit, making Samsung highly popular for those who want a unique kitchen.
Appliance Overview
Basic model: 15.6 cu. ft. Top Freezer Refrigerator with All-Around Cooling
This is the cheapest model offered by Samsung. This model's sleek design features a minimalist stainless steel exterior with a flat door style and recessed handles, giving it a clean and contemporary look. This refrigerator also comes with a range of convenient features, including an ice maker, Wi-Fi connectivity, and all-around cooling. Plus, the reversible door and LED lighting add to its modern appeal. And, as an ENERGY STAR certified product, you can trust that it's both efficient and eco-friendly. This model was ranked #1 in Overall Service Experience, excelling in categories such as service time, help, ease, and outcome. The MSRP for this refrigerator is a competitive $699.
Top-tier model: Bespoke 3-door French Door Refrigerator
When you're looking for a unique refrigerator experience, Samsung's bespoke models offer a range of customization options to fit your personal style. You can change the door panels to match your home's decor, choosing from various colors and finishes. The SmartThings Energy feature lets you monitor and control your refrigerator's energy usage from your phone, even reducing power consumption by up to 10% with AI Energy mode. The Family Hub app keeps your family connected, allowing you to share photos, videos, and more, as well as control smart appliances and devices. Enjoy quick access to filtered water through an internal dispenser or built-in pitcher, and store more items in separate pantry drawers. Independent fridge and freezer controls help keep food fresh for longer. As an ENERGY STAR certified product, it uses less energy than standard models. This model has also been ranked #1 in customer satisfaction with french door and top-mount refrigerators and was the most awarded brand in a recent J.D. Power Appliance Satisfaction Study. This unit costs $3,751.97 for all the features, which is surprisingly low-cost for something "bespoke”.
Impressive delivery policies
When you purchase a Samsung refrigerator, shipping is completely free of charge. Some advanced models come with free installation, eliminating any extra costs. In many cases, haul-away is also waived, so you won't have to worry about any additional fees. For lower-tier refrigerators that don't include installation or haul-away, there's a small charge of $25 for installation and $15 for haul-away. Some refrigerators are even eligible for next-day delivery, allowing you to get your new appliance quickly if you need it urgently.
No fees for 15-day returns
Samsung has a return policy that's on par with other companies in the industry. You can initiate a return within 15 days without incurring any additional fees. However, if you're returning a large household appliance like a refrigerator, after the initial 15-day window, the company may deduct a 10% restocking fee from the original purchase price.
Customers love their Samsungs in the long term
Samsung holds an "A+” rating from the Better Business Bureau as well as some impressive reviews from different retailers. At the time of our review, Samsung showed an average score of 4.5 stars out of 5. Different models range from 4.3-4.5 stars on average at third-party retailers. Reviews include praise for the long-term reliability of the Samsung fridges, impressive customer service during delivery and installation, and impressive size. Overall, customers appear pleased with their purchases even after several months or years of use.
Perfect one-stop shop
Samsung is a brand that stands out for its commitment to staying at the forefront of innovation and technology. The company's appliances are renowned for their exceptional performance, quality, and reliability, making it easy to find a model that suits your specific kitchen space and household requirements. You can buy a simple but energy-efficient refrigerator or you can find the high-tech options all in one place, and the prices don't break the bank (even for bespoke). With multiple appliances with awards, Samsung is at the top of our list, earning our most enthusiastic recommendation.
GE or General Electric is a company with a rich history spanning over a century. This legacy has allowed it to proudly declare that 70-90% of its refrigerator components and assembly are based in the USA. Throughout its history, GE has been an innovator, introducing the first residential refrigerator and the first full suite of Wi-Fi-connected appliances to the market. The company has its main hub and primary operation in Louisville, Kentucky, but it also has expanded into Georgia, Alabama, South Carolina, and Tennessee, as well as supporting operations across 46 U.S. states and multiple countries globally.
Appliance Overview
Basic model: GE ENERGY STAR Compact Refrigerator
The cheapest model offered by GE is its ENERGY STAR Compact Refrigerator. This model offers a 4.4 cu. ft. capacity and meets ENERGY STAR standards for energy-efficient cooling. The three glass shelves inside provide convenient storage for your food, and they're easy to clean as well. The freezer has a small capacity of 0.47 cu. ft., perfect for storing small frozen convenience items. You'll also appreciate the flexibility to manually defrost the freezer on your schedule. This model comes in three different color options and costs $379.
Top-tier model: GE Profile Series 22.1 Cu. Ft. Counter-Depth French Door Refrigerator
The most expensive model offered by GE is part of the company's Profile series. This model comes with a sleek fingerprint-resistant stainless finish that makes cleaning a breeze. The company's hands-free Autofill feature allows you to walk away while the dispenser automatically fills any container with filtered water. The full-width electronic temperature-controlled drawer with LED lights offers three accurate settings to deliver the optimal temperature for your favorite foods. The TwinChill evaporators create separate climates in the fresh food and freezer sections, helping to keep your groceries fresh. This model also filters out and reduces trace pharmaceuticals from water and ice, removing 98% of ibuprofen, atenolol, fluoxetine, progesterone, and trimethoprim. This high-end fridge is available in three color options and has a price tag of $3,599.
$99 for shipping and setup
Shipping from GE is offered at a flat rate, making it simple to get your refrigerator delivered and set up all for one inclusive cost. While we prefer sites that offer free shipping from the get-go, the $99 charge isn't too high for a full setup of your brand-new refrigerator. However, GE is slightly behind its competitors that offer totally free delivery and setup.
Return for free within 7 days
When you need to return a product from GE, you have 7 days from the delivery date to request a full refund or replacement without any additional fees. If you initiate the return or replacement process after 7 days but within 30 days of delivery, you'll be charged a 25% restocking fee and a pick-up fee. Keep in mind that if you purchase from another retailer, you'll be subject to that company's return policies rather than GE's.
A favorite for features and quietness
GE has an "A+” rating and accreditation from the Better Business Bureau. From third-party review sites, the average rating is just 1.5 stars, but there are only around 50 reviews to back up that rating. From retailers who allow customers to leave reviews, the feedback is much more positive. According to different retailers, GE refrigerators average between 4.6 and 4.7 stars. Customers loved all the features included for the price as well as how quiet their new refrigerators were even when dropping ice.
Excellent one-stop shop
Taking into account its extensive selection of refrigerators, impressive features, good warranty coverage, and excellent customer support, GE earns one of our highest recommendations for anyone looking for a new refrigerator. Whether you're seeking a basic model or one with advanced features like smart capabilities, GE has a fridge that fits your needs and budget. With both compact and large refrigerators, GE stands out as a one-stop shop for every refrigeration need. For this reason, it earns a very high rating in our review.
Amana is a company with an impressive 80-year history in the appliance industry. Founded in Iowa, Amana has been a pioneer in developing essential home appliances, from its iconic side-by-side refrigerator to its user-friendly countertop microwave. With a current range of products including refrigerators, freezers, ranges, microwaves, and more, it's clear that Amana has been dedicated to making household tasks easier.
Appliance Overview
Basic model: 28-inch Top-Freezer Refrigerator with Dairy Bin
The base model refrigerator at Amana is the 28-inch Top Freezer appliance. This model offers a range of practical options, including a reversible door that lets you open it from either side, perfect for your specific kitchen setup. With a spacious 14.3 Cu. Ft. capacity, you'll have ample room for all your groceries and leftovers. Plus, this energy-efficient model helps you save money on your electricity bill by cooling more efficiently - in fact, Amana estimates you'll save around $185 per year depending on what model you're upgrading from. You'll also find features like a dairy bin, full-width crisper drawer, and up-front temperature control system making meal prep and storage a breeze. This base model starts at $619 and is offered with free delivery (without setup).
Top-tier model: 29-inch Wide Bottom-Freezer Refrigerator with EasyFreezer Pull-Out Drawer
The top model offered at Amana is the 29-inch Wide Bottom-Freezer Refrigerator. This model has a thoughtful design that features a range of convenient storage solutions. You'll get gallon door storage bins, easy-to-access freezer drawers, and adjustable door bins as well as doors that open from either side for a custom approach to your kitchen. You'll also get humidity-controlled crisper bins and a deli drawer. To keep your produce at its best, the Amana refrigerator features advanced Temp Assure Freshness Controls. This keeps fruits and veggies fresh. With all these features included, the top Amana refrigerator costs $1,349.
Free delivery for all refrigerators
One of the bright points of Amana is that all of the refrigerators include free delivery. You can clarify this on every listing for a refrigerator on Amana's website. Each one says that the shipping is included in your cost. While this may change if you choose other retailers, this free shipping policy helps keep costs down for customers of Amana. If you want Amana to set up the refrigerator for you, though, there will be extra fees, so depending on how much of a DIYer you are, the final shipping cost may change.
15-day returns
Amana's return policy is a bit restrictive, with limited timelines and specific requirements for returns. While the 15-day window for returns in original packaging and like-new condition is reasonable, the 1-year warranty from the date of delivery is pretty short compared to other companies. This information is also only available if you download the user manual for the refrigerator, so you may need to do some digging to find everything you need.
Mixed reviews, but happy customers overall
When looking at Amana's reputation, it's a mixed bag. On the positive side, Amana has an "A+" rating from the Better Business Bureau, indicating a strong reputation. However, a closer examination of customer reviews reveals a different story: over 5,000 complaints filed with the BBB in the last three years, with an overall 1-star rating. But when you look at reviews from third-party retailers of Amana products, a different picture emerges. Across multiple retailers, Amana refrigerators consistently earn high ratings (minimum 4 stars), with some even reaching 4.7 stars on average. Customers rave about the quality and value they get for the price, praising the ample space and comparing favorably to pricier brands.
A decent choice for a competitive price
When shopping for a refrigerator, you may want to consider Amana as an option. The company's appliances are known for being reliable and functional, without breaking the bank. If you're looking for a straightforward and affordable fridge that will meet your basic needs, Amana's simplicity and value may be just what you're looking for. With impressive reviews across different retailers, Amana makes up for its mid-tier ratings as a company overall.
When you think of LG, its iconic slogan "Life's Good" comes to mind. The company has built a strong reputation over its 63-year history, starting from its early days as a pioneer in digital technology. With expertise gained from producing radios, TVs, and other home appliances, LG has expanded its product range to include mobile devices, digital TVs, and major appliances like washers and dryers. Today, the company offers an extensive global presence, with 142 local subsidiaries worldwide and a massive workforce of around 74,000 executives and employees. LG is also known for its InstaView doors, allowing you to see inside your fridge without ever opening it.
Appliance Overview
Basic model: 6 cu. ft. Single Door Refrigerator
The most basic option offered by LG is the Single Door Refrigerator. Notably, this model doesn't come with a freezer: it's a refrigerator only, so you'll need to get a freezer separately if you don't already have one. This LG model is pretty bare-bones. It offers a vertical design featuring six shelves. The door baskets provide convenient storage for your most frequently used items, while the extra-large produce bin keeps your vegetables fresh for a longer period, reducing the need for frequent trips to the store. With a 6 cu. ft. capacity and ENERGY STAR qualification, this refrigerator is both functional and energy-efficient, priced at $443.
Top-tier model: LG SIGNATURE 23 cu. ft. Smart Wi-Fi Enabled InstaView
While this isn't the most expensive model offered by LG, the LG Signature model is the most feature-rich option in the LG lineup, making it the top model (and the most frequently bought, according to LG's site). This model comes with all the bells and whistles. The InstaView window allows you to see your favorite items without having to open the door, while the Auto Open Door functionality lets you access your fridge hands-free. And, with ThinQ voice control, you can simply say "Hi LG" to operate different elements of your fridge, including opening the door and adjusting the dispenser to your desired mode. The Custom Chill Pantry provides storage for meats and produce, and the pantry's temperature controls and cold air barrier keep your food fresh, while the automatic freezer drawers glide out for easy access and slide back in smoothly when closed. For all these features, the price is pretty steep at $7,999, but it is one of the most feature-rich refrigerators on the market.
Free in-home delivery
LG offers free in-home delivery for all refrigerators, and in some cases, you may also receive free installation and haul away, though most refrigerators at LG do offer these services at an upcharge. If these services are not included, they can be added to your purchase during checkout.
Returns within 14 days
When you make a purchase from LG, you have 14 calendar days from the delivery date to initiate a return. However, if you notice any shipping/delivery discrepancies, or damage upon arrival, you'll need to report these issues to LG Order Support within 5 business days of delivery to qualify for a full refund. For major appliances, the shipping carrier will handle the pickup and return process. Once your return is approved and a return tracking label is provided, you'll have 14 days to send your fridge back to LG.
Mixed reviews show issues with customer service
LG has one of the worst Better Business Bureau ratings in our review, but the reviews outside of the BBB platform offer a completely different story. With a "D-” rating from the BBB, we fully expected LGs to be one of the least popular refrigerator brands. Third-party reviews corroborate the BBB's ratings with an average of 1.5 stars out of 5 from ConsumerAffairs. From actual retailers, the reviews are about average, coming in between 4.1 and 4.3 stars out of 5, which is lower than some competitors. Customers in recent reviews have complained about the ice makers in their expensive LG appliances as well as difficulties with LG customer service. On the bright side, customers love extra features like ice balls instead of cubes and the roominess of the appliances.
Great features, but needs to work on service
As a leader in innovative technology, LG has made a name for itself by consistently introducing cutting-edge features to homeowners globally. If you've spotted a revolutionary refrigerator feature that's caught your attention, it's likely an LG product. The company is commended for producing refrigerators packed with features. If you've found an LG model that fits your kitchen space and style, you'll likely be pleased with your purchase. However, if you're one of the unlucky customers who encounter problems with your LG, you might end up frustrated. For this reason, LG earns an above-average rating in our review. It earns plenty of points for its high-tech offerings but doesn't compete as well with top brands with better customer service.
Whirlpool is a company with a rich history. During our research, we discovered that the company has a long-standing tradition of innovation, dating back to its humble beginnings in Benton Harbor, Michigan in 1911. Notably, Whirlpool has made significant contributions to the industry, introducing the first automatic washer in 1948 and earning over 20 CES Innovation Awards. Known for its laundry appliances, Whirlpool offers a range of kitchen appliances as well. When it comes to supporting your refrigerator needs, the company offers a range of services, from the Whirlpool App's remote control capabilities to dedicated customer support.
Appliance Overview
Basic model: 24-inch Wide Small Space Top-Freezer Refrigerator
The base model for Whirlpool offers a range of innovative features. This small but mighty refrigerator has an EZ Connect Icemaker Kit, Gallon Door Bin, Electronic Temperature Controls, Freezer Temperature Controls, and LED Interior Lighting, all part of what makes this refrigerator stand out. This model is also ENERGY STAR certified and is priced affordably at $584, making it an attractive option for those looking for a reliable and efficient appliance.
Top-tier model: 36-inch Wide Double Drawer French Door Refrigerator
The top available model at Whirlpool is a french door-style refrigerator. Some feature highlights include the five-temperature drawer with a thaw setting, produce drawer, and two-tier freezer storage making it easy to organize your frozen favorites. In-Door-Ice storage creates extra space by relocating the ice bin to the door, while the exterior ice and water dispenser with EveryDrop water filter provides convenient access to great-tasting water. The measured fill feature allows you to select the exact amount of filtered water you need, and the pizza pocket is designed to store pizza boxes upright. Finally, the StoreRight system with dual cooling technology helps preserve food freshness and reduce freezer burn. However, this model is not ENERGY STAR certified, so you may want to explore other options for energy efficiency. For these features, Whirlpool charges $3,599.
Free in-home delivery
When purchasing a refrigerator from Whirlpool, it offers some convenient options for delivery. The company includes free in-home delivery in the price of the appliance, but you can also add services such as installation and haul-away. Installation costs $30 per appliance, while haul-away is included in the installation fee.
Free returns in 15 days minus extra fees
Returns for Whirlpool are accepted within 15 days of delivery. If you're not satisfied with your appliance, you can request a return within this timeframe for a refund on products in new and unused condition, as long as they haven't been used or tested by the delivery team. Please note that your original delivery, shipping, and service fees will not be refunded, so any additional services like installation or extras will not be included in the refund.
Mid-tier ratings overall
Whirlpool currently holds an "A+” rating and accreditation from the Better Business Bureau. However, from reviewers, the average is a little lower than some of its competitors. While the average rating for Whirlpool refrigerators lands between 4.3 and 4.4 stars from different retailers, this is somewhat lower than other competitors. The positive reviews praise the space for food and features of the refrigerators. On the other hand, some complaints include issues with the quality of the items. Some customers complained about handles falling off of appliances days after delivery, and in some models, you can't pull out the crisper drawers unless both drawers are open, which was frustrating for some customers.
A balanced option for fair prices
When looking for a refrigerator, consider Whirlpool as a mid-tier brand among appliances. While it doesn't have all the bells and whistles of its competitors, most of the models have modern upgrades. However, if tech (or eco-friendliness) is important, you may want to shop elsewhere. For these reasons, Whirlpool comes in as a middle-of-the-road option in our review.
As a long-established brand with over 100 years of experience, Maytag prioritizes dependability in all its products. When you bring home a Maytag appliance, you're getting a reliable companion that works hard for you. The company guarantees that its appliances, including refrigerators, dishwashers, ovens, and refrigerators, will match your efforts with their own durability. If you're seeking a straightforward, budget-friendly refrigerator option, Maytag might be a suitable choice, with most models priced under $2400. However, you might be disappointed if you're expecting a wide range of choices to select from.
Appliance Overview
Basic model: Top Freezer Refrigerator with PowerCold
While there isn't a lot going on with the base model from Maytag, there are still a few features that set The Top Freezer Refrigerator apart. For instance, the PowerCold feature, BrightSeries LED Lighting, and Bottom-Mounted FreshLock Crispers with Humidity Controls are notable highlights of this particular model. Maytag also offers a 10-year limited parts warranty on the compressor for peace of mind. However, this model isn't ENERGY STAR certified. The price tag for this refrigerator is $714, which is competitive for a complete fridge-freezer combo, but may not tick many boxes for features.
Top-tier model: 36-inch Wide French Door Refrigerator
The top model offered by Maytag is still pretty basic, but it has a lot more features than the base model. It also has an impressive increase in space (and an included freezer). This particular model comes equipped with the PowerCold feature, metal slide-out shelf, Store-N-Door ice dispensing system, and BrightSeries LED lighting. The temperature-controlled Wide-N-Fresh deli drawer is designed to accommodate large party platters and deli trays and is ideal for storing food at the perfect temperature. Furthermore, the Everydrop water filter reduces contaminants and filters both hard and soft water. This model meets ENERGY STAR standards and is priced at $2,699.
Free in-home delivery
Maytag stands out with continuing low costs by offering free shipping. As part of this service, you can expect in-home delivery with floor protection. This means that whether you live on the first or second floor, the delivery team will take care of your floors. While installation is not included in the free shipping, you can add it on for an additional $30. If you also want your old appliances removed, it will be an extra $20.
Free 15-day returns
Maytag offers a 15-day return window with no return fees. You can initiate a return at any time within 15 days of delivery. To qualify for a return, the refrigerator must be in new and unused condition. However, you're allowed to let the delivery team complete any initial testing on your appliance, and it will still be considered "new" for return purposes.
Some questions about reliability
Maytag is part of the Whirlpool family, which has an "A+" rating from the Better Business Bureau. However, this doesn't necessarily translate to excellent reliability for Maytag's refrigerators. Some models receive high ratings, but others tend to last around 10 years on average, which is below the industry standard of 15 years or more. Common issues include condenser coil failure, malfunctioning ice maker assemblies, weak door seals, and excess moisture. Customers often complain about noise from Maytag appliances, and some have even received defective products that didn't work at all. On the other hand, some customers praise the space and design of Maytag refrigerators, indicating that there are positive experiences to be had.
Needs to work on reliability
Maytag doesn't stand out among refrigerator brands due to its limited selection, mediocre performance, and lackluster features. If you're looking for a reliable and high-performing refrigerator, we recommend exploring other brands first. Considering that many customers have issues with reliability over time, this doesn't seem like a great place to put your money. If you're looking for a more reliable refrigerator, you can check out our higher-rated options instead.
As you explore the world of household appliances, you may come across Kenmore, a well-established American brand owned and licensed by Transformco. Kenmore was acquired by Transformco after Sears filed for bankruptcy, allowing the brand to continue innovating and growing. According to reports, Kenmore released its largest refrigerator model to date, with an impressive 33 cubic feet of storage space; however, when we searched for it on Kenmore's website, that model was nowhere to be found. Along with other browsing issues on the Kenmore site, finding models was more of a hassle at Kenmore than with other brands. You can't buy any of the refrigerators directly from Kenmore, which may be frustrating for some.
Appliance Overview
Basic model: Kenmore 30 in. 18.1 cu. ft. Capacity Refrigerator/Freezer
This basic model is a top freezer-style refrigerator. It comes in three color options. This model comes equipped with an ice maker that can produce up to 3 pounds of crescent-shaped ice per day. Its sleek design features a black finish and adjustable shelves that let you customize the space to fit taller bottles. The crisper drawers and dairy compartment are designed for freshness, allowing you to control the humidity level for your fruits and vegetables and store dairy products at the perfect temperature. The clear door bins provide additional storage, with two in the fridge for milk and two in the freezer for easy access to your frozen goods. Plus, this refrigerator is ENERGY STAR certified, making it an efficient addition to your home. You can expect to pay around $699 for this model at most retailers.
Top-tier model: Kenmore 46-75515 Counter-Depth French Door Refrigerator
This is the most expensive model offered by Kenmore. This model offers upgrades like a sleek design, featuring french doors and a fingerprint-resistant stainless steel finish. The model includes accelerated cooling with Accela Chill technology, and a built-in ice maker produces up to 4 pounds of crescent-shaped ice daily. The Multi Flow air system provides even cooling throughout the appliance, with gallon-sized door bins, a full-width pantry drawer, and humidity-controlled crisper drawers providing ample storage space. You can customize the interior to fit your needs with adjustable edge-to-edge glass shelving, perfect for storing taller items. Plus, this ENERGY STAR-certified fridge features an inverter compressor for precise temperature control, energy efficiency, and quiet operation. The price for these upgrades is around $1,499 at most retailers.
Shipping depends on where you buy
Because you can't buy any refrigerators directly from Kenmore, you'll have to select a third-party retailer to find shipping costs. Every retailer may be a little different, so make sure you double-check that you're getting a good deal wherever you buy. At one of Kenmore's suggested retailers (directed from their website), shipping was free to your room of choice (garage or kitchen, for most customers). This didn't include setup, but it does offer some options for low-cost (or zero-cost) delivery.
30-day returns at some retailers
Like shipping, returns also depend on where you buy. The site we checked offered a full refund within 30 days. There weren't any statements about return costs or shipping, however. So, you may want to contact the customer service team wherever you buy your Kenmore refrigerator to get the full picture.
Some concerns about reliability
Kenmore's parent company Transformco currently holds an "A+” rating and accreditation from the Better Business Bureau. However, there are a high number of complaints on the BBB as well as with third-party review sites. On average, ConsumerAffairs shows that Kenmore has a 1-star rating. Customers complain that the Kenmore refrigerators don't last and parts need to be replaced regularly. Ratings from retailers are a little higher, but still relatively low compared to other brands. Kenmore holds an average of 4 stars and some positives include the quietness of the ice makers and the storage capacity. On the other hand, with far more reviews about the repair issues (and only a 1-year warranty), we're concerned about the quality.
Not a stand-out brand
While Kenmore's refrigerators offer some competitive features, such as energy efficiency and customizable storage space, several drawbacks bring the brand down. First, finding models and buying them directly from the company can be a hassle, and shipping and return policies vary depending on the retailer. Customers have also raised concerns about the reliability of Kenmore's products, with many complaining about repair issues and short lifespan. Overall, while Kenmore's refrigerators may be decent options for some, they don't stand out from the competition and may not be the best value for your money.
Frigidaire is a company that has a rich history dating back nearly a century. Founded as the Guardian Refrigerator Company in Fort Wayne, Indiana, Frigidaire is credited with introducing the first self-contained refrigerator in 1916. Over the years, the company has expanded its product line to include a range of appliances, from stovetops and washers to dryers. Today, as an Electrolux brand, Frigidaire is known for producing reliable and affordable appliances, with compact refrigerators being a standout feature that offers options for small spaces.
Appliance Overview
Basic model: 3.1 Cu. Ft. Compact Refrigerator
The least expensive refrigerator at Frigidaire is one of its popular compact models. This option is perfect if you're looking for a fully functioning fridge/freezer to put in a small space. This 3.1 cu. ft. model stands out for its ability to fit your essentials with ease. With features like easy-access holders, a full-width freezer, interior light, a crisper drawer, and tall bottle storage, you'll have ample space for your favorite snacks and drinks without compromising on the size of the refrigerator. The reversible door allows for installation flexibility, and the product is ENERGY STAR certified. You can get this model for $209.
Top-tier model: Frigidaire Professional 19 Cu. Ft. Single-Door Refrigerator
The top model at Frigidaire is a Professional style single door option that is pricey but comes with plenty of features. Frigidaire's Professional Single-Door Refrigerator can maintain a consistent temperature with its EvenTemp Cooling system, and you'll have the capacity to store up to 7 bags of groceries with ease. The Smudge-Proof Stainless Steel finish keeps the exterior looking sleek and clean and offers ENERGY STAR certification for eco-friendly freezing. You'll also enjoy convenient features like an internal water dispenser, SpaceWise organization system, and impressive storage capacity. You'll also get the CrispSeal Plus crispers with auto humidity control to help keep your food fresh, and the door ajar and high temp alarm remind you to check the temperature. Other thoughtful touches include auto-close doors, LED lighting, electronic temperature controls, and Sabbath mode certified by Star-K. This model is priced just under $3000.
Shipping is free for most models
Frigidaire offers free delivery for all of its refrigerators that are over $399. This will apply to all of the full-size models, but you may need to pay the shipping costs for those. However, when we looked at one of the in-stock mini-fridges, some of them also qualified for free shipping and free setup.
7-day money-back guarantee
When shopping directly with Frigidaire, you'll find it has a solid return policy. The company offers a 7-day money-back guarantee, allowing you to return your refrigerator without any additional shipping fees. This way if there is a problem with your new appliance or the fit isn't correct for your home, you have some leeway to make returns or exchange for a better model.
Customers are impressed, but not in the long term
When we checked out Frigidaire's reputation, we found very little about Frigidaire itself. Rather, most of the details fell under its parent company, Electrolux. The parent company has an impressive "A+" rating and accreditation from the Better Business Bureau, despite receiving over 1,100 complaints in the past year. In comparison, other brands have received more than 4,000 complaints. In general, reviews for Frigidaire appliances at different retailers average between 4.2 and 4.7 stars out of 5. Customers love the features, with some reviews saying that Frigidaire "thought of everything”. Customers love the color options, the size, and the EvenTemp Cooling systems on the higher-end models. However, the story is different on general review sites like ConsumerAffairs. The average rating for Frigidaire is a 1.2-star score. This is due to issues with appliance reliability over time. Customers complain about frequent breakdowns and difficulties repairing their refrigerators. It may be that the initial reviews for products are left within the first few weeks of delivery, but in the long term, Frigidaire doesn't stand up as well.
Frigidaire needs to work on reliability
While Frigidaire has a long history, established nearly a century ago, it doesn't necessarily stack up to modern standards. You may want to think twice before considering Frigidaire for your appliance needs, as their reliability is in question on every third-party review platform. To make sure you get a durable refrigerator that meets your needs, it might be wise to explore other brands that offer similar features at a competitive price point, rather than taking a chance on Frigidaire's potential issues.
KitchenAid is another American home appliance brand owned by Whirlpool Corporation. Founded in 1919 by The Hobart Manufacturing Company, KitchenAid initially produced stand mixers that became famous on Cooking Channel shows and with popular chefs around the world. Over time, the company expanded its product line to include dishwashers in 1949 and even more options later on. Today, KitchenAid offers a wide range of appliances, from classic suites to individual refrigerators, dishwashers, microwaves, and ranges.
Appliance Overview
Basic model: Counter-Depth French Door Refrigerator with Interior Dispense
While none of the KitchenAid appliances really seem to count as "basic” when the base prices start so high, this model is the cheapest of the lot and has the most basic features out of the offerings. This french door refrigerator comes with a counter-depth design, which gives it a built-in look for your kitchen. Inside the refrigerator, you can expect an ExtendFresh Temperature Management System and Produce Preserver that works together to keep your food fresh for a longer period. The Humidity-Controlled Crispers offer adjustable humidity levels, allowing you to customize the storage environment for your fruits and vegetables. The FreshChill Temperature Control provides a manual temperature setting, giving you complete control over the freshness of your ingredients, and the Max Cool feature lets you quickly chill groceries or drinks with the touch of a button. This refrigerator is ENERGY STAR Certified and priced at $1,999.
Top-tier model: Built-In Side-by-Side Refrigerator with PrintShield Finish
This model isn't actually the #1 at KitchenAid, but because the top model (along with lots of other refrigerators at KitchenAid) was completely out of stock, we settled on giving you a rundown on the second best. So, this model includes all of the features of the base model along with an Under-Shelf Prep Zone includes a sliding storage tray, while the ExtendFresh Plus Temperature Management System and FreshChill Temperature-Controlled Drawer work together to keep your food fresh. The adjustable spill-resistant glass shelves make cleaning a breeze, as they have a nano-etched surface that contains spills and allows for easy cleaning. One of the major upgrades is that this model offers touchscreen controls. Plus, the Star-K Certified Sabbath Mode meets kosher requirements for customers who need such considerations for their meals. This upgraded model is one of the most expensive in our review, costing $10,529.
Flat shipping fee of $29
When you purchase a refrigerator from KitchenAid, you'll be able to get in-home delivery. For a flat fee of $29, an authorized delivery team will handle the transportation of your appliance, which is especially convenient for large items that can't fit through standard shipping carriers. KitchenAid will keep you informed throughout the process by contacting you via phone or email to notify you when your appliance leaves the factory, reminding you the day before delivery, and informing you when it's about to arrive.
Returns within 15 days and no fees
KitchenAid offers totally free returns, which is a huge bonus considering it charges you for shipping. You can return any major appliance (including a refrigerator) within 15 days from the date of delivery. To initiate a return, you'll need to contact KitchenAid and provide your order number or product serial number. The product must be in its original condition, without any signs of use, and not damaged during initial testing by the delivery team.
Mixed reviews and frustrations
KitchenAid's reputation is mixed depending on where you look. While the company holds an "A+” rating from the Better Business Bureau, it also shows over 5,000 complaints from customers in the last three years. The BBB also shows an average rating of 1 star out of 5. This sentiment is mirrored in some third-party review sites like Trustpilot where KitchenAid has a 1.4-star rating average. While the company does get praise from some experts like USAToday, the reviews for refrigerators specifically aren't as high as competitors. At different retailers, KitchenAid refrigerators range between 3.9-4.1 stars on average. Customers who complained said that the dimensions inside the fridge are not organized properly, making it hard to store items. Others complained about issues with the ice dispenser within weeks of getting the new appliance.
Not affordable or reliable
Considering the high cost of the KitchenAid appliances, it's a little difficult to recommend the company with all of the complaints surrounding elements from organization to reliability. Considering that there are companies out there with far more reliable refrigerators and higher ratings from reviewers, KitchenAid falls near the bottom for both value and reliability.
Thermador was established in 1916 with a vision to revolutionize the home with innovative products that combine performance, design, and functionality. Over the past century, the company has made significant milestones, including introducing the first wall oven and cooktop, as well as incorporating stainless steel into home appliances. In 1998, the company was acquired by BSH (Bosch-Siemens Hausgeräte), and since 2015, it has been solely owned by Bosch. Today, Thermador offers a wide range of products, including refrigerators, ranges, ovens, cooktops, dishwashers, ventilation systems, and coffee machines. Since Thermador is another site that doesn't sell its own products, many of the details regarding pricing will be found at the dealers. Surprisingly, you can't just view the dealer details; you have to put in your personal information and wait to be contacted. Thermador wants you to be serious about its products before you get started.
Appliance Overview
Basic model: T24IR905SP
Basic isn't really a word that goes with Thermador. The most "affordable” model at Thermador is actually a mini-fridge. So, for our comparison, we looked at the cheapest full refrigerator on the site. The T24IR905SP is a column refrigerator, which means it doesn't have a water dispenser or a freezer attached. The features of this "base” model include the Free Flow Cold Air System, which provides even air circulation. The Touch-Screen TFT Display lets you easily adjust settings like lighting and temperature while SoftClose Drawers provide a smooth opening and closing experience. The ThermaFresh System uses innovative cooling technology for precise humidity control and temperature management. This column refrigerator also includes Wi-Fi-enabled temperature control and notifications, all available for a price of $7,499. Yep, that's the base model. Definitely a brand for high-end budgets.
Top-tier model: T48IT100NP
For the top-tier model, you'll be looking at something more bespoke and custom (and prices that come with those features). Thermador's T48IT100NP offers ThermFlex Drawers with predetermined temperatures, a ThermaFresh Pro system with dual compressor/evaporator and Cool Air Flow Technology, and a full-color touchscreen display. The gallon bins provide flexible placement options on the refrigerator door, and the replacement model fits into 42- and 48-inch spaces without needing to adjust cabinetry. You can also customize the look with front paneling that matches your kitchen cabinets. This premium model also comes equipped with Wi-Fi-enabled control, notifications, and refrigerator inventory tracking, all for "just” $14,499.
Contact a dealer for shipping
Since Thermador is sold only by partner dealers, you can't see any shipping costs on the Thermador website. To get more details about how much shipping for your Thermador refrigerator will cost, you have to fill out a form on the Thermador website and wait for a dealer in your area to contact you.
Returns for 10-60 days
Details for returns are hard to find from Thermador. We had to dig into the terms and conditions to find even a basic statement for returns. Most of the details related to damaged items. When returning merchandise that was damaged during shipment or is incorrect, you need to contact the company within 10 days of receiving the order to get instructions on how to proceed. According to our research, for "all other items” you must contact the company within 60 days of receipt to obtain a Return Authorization (RA) number. To be eligible for a return, the merchandise must still be in its original packaging, undamaged, and unused. So, there isn't really an opportunity to try your new refrigerator before making a decision about whether or not you want it.
A dismal "D” rating for Thermador
Sadly, if you are a fan of high-end options, Thermador probably won't be a place you want to shop. Thermador's parent company Bosch has a "D-” rating from the Better Business Bureau, and across different review sites, Thermador itself has an average rating of 1.9 stars out of 5. For most models, you can't see any reviews due to needing to buy them through a specific dealer. Only one site had any refrigerators from Thermador and the reviews were mixed. Customers had trouble with the depth of the refrigerator. Some customers had problems when the refrigerator was flush with cabinets. It didn't open unless the appliance was pulled out further (and then wasn't flush as advertised). While there was praise for the lighting and storage space, you can get many of those features in less expensive refrigerators.
Poor example of high-end refrigerators
While Thermador has a rich history and offers a range of innovative products, its pricing is quite high, with the cheapest full-size refrigerator starting at $7,000+. Plus, with the company's parent company earning a "D-" rating from the Better Business Bureau and low average ratings for Thermador itself, it doesn't stand out as a reliable choice. Considering the return policy requires that you don't open your refrigerator to quality for a return, this high-cost option may not be ideal. While Thermador may offer high-end features, it doesn't stand out from the pack other than in the ways it isn't serving its customers well.
No matter which style you want, with a new refrigerator you're definitely in for an upgrade in quality or reliability. While you might be a bit worried about cost, don't worry, we've got your back. With refrigerators ranging from under $500 to over $5,000, there are new refrigerators out there for any budget. The top model on the market might be pricey, but you can find tons of comparable options for reasonable prices as well.
As long as you know what you're looking for in terms of features, size, and other key elements, you can easily stay within your budget without compromising on the tech side. Not everyone wants an in-door water/ice dispenser or Wi-Fi connectivity, so figuring out your refrigerator priorities can help you find the best deals for your new appliance.
Once you've determined what kind of refrigerator will best suit your needs, it's time to research different brands and models. Some manufacturers have a reputation for producing reliable appliances with excellent customer service, while others may be more prone to issues or recalls. All manufacturers are known for something different, with some focusing on more high-end options and others concentrating on the essentials. Make sure you find a brand that aligns with your refrigerator checklist.
However, with so many different brands out there, it can be difficult to know where to begin. If you need a starting point, here are several factors you might want to consider to help you find the perfect brand, model, or style of refrigerator:
To help you find the best refrigerators for your home and style, Top Consumer Reviews has reviewed and ranked the top refrigerator brands and models on the market. We hope our research will help you find a top-notch addition to your kitchen appliances.
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