Who Provides the Best Roadside Assistance? Whether you're just cruising around town running errands, or embarking on an exciting family road trip, the last thing you want is for your car to unexpectedly break down. It's not only a major inconvenience but can also pose challenges to your safety, or totally throw off your perfectly planned timeline. This is where a dependable Roadside Assistance plan comes to the rescue.
Very Good
Best Roadside Service, operated by Nation Motorclub Inc. is based in Boca Raton, Florida. The company has been serving customers for over 50 years, assisting more than 15 million individuals during its time in the roadside assistance industry.
Round-the-clock availability
Best Roadside Service emphasizes round-the-clock availability, committing to answering calls at any time. With an average emergency response time of 42 minutes, their service is promised to be quick and easy. The best part? Their customer service representatives are required to have a minimum of 3 years of experience, and they can serve customers in English, Spanish, and French.
Coverage across the US
You can find coverage from Best Roadside Service across the US. During our research, we tried to find details on limitations or locations that might not be covered, and the site's only information was to state that "no matter where you are" you can expect assistance from Best Roadside Service. If this is true, it's highly impressive.
Plans that cover you or your car
There are two ways to purchase Best Roadside Service depending on what you anticipate you might need most. You can choose between a plan that follows your car (buying assistance for a particular vehicle) or you can choose a plan that follows you (buying assistance for any car you happen to be in). Now, you can add tiers depending on how many vehicles or how many individuals you want to add to your plan, but depending on how much you change cars, each option has its merits.
Basic package: Vehicle
Vehicle plans remain tied to the registered car, motorcycle, or scooter, providing Roadside Assistance regardless of the driver. The starting price for the Vehicle-based plan is $69 per year for 1 vehicle. You can have 2, 3, or 4 vehicles too, depending on how many vehicles you have in your household. The pricing (charged per year) shakes out accordingly:
Alternate package: Individual
Individual plans cover you, regardless of the vehicle and driving status. You can add up to 4 total individuals to one plan if you'd like to have your entire family covered, no matter what each person drives. The prices for Individual start at $89.95 per year with the tiers going up depending on how many family members you choose to add. The pricing (charged per year) appears as follows:
Big-name benefits for discounts
Beyond roadside assistance, Best Roadside Service provides other perks such as dining discounts, reduced hotel rates, savings on cruises, and various automotive and theme park discounts. Many of these are industry standard, but there are a few standouts to keep an eye on. Specifically, you might want to check out Best Roadside Service's partnerships with major brands like Carnival Cruises, Disney, Hertz, Knott's Berry Farm, Universal Studios, Baskin Robbins, and Wyndham Hotels.
Cancel any time, but there are some fees
Best Roadside Service has a strict refund policy. The company offers prorated refunds for unused full months (if you cancel your membership 6 months in, you can get a refund for the 6 unused months in your year subscription). However, these refunds are subject to a $10 administrative fee. On the other hand, if you've used any of the roadside assistance, you won't be eligible for a refund. This policy is more flexible in terms of the timeframe than other companies, but much stricter regarding the usage of services.
Solid ratings, but not a lot of buzz
Best Roadside Service has an impressive reputation. Starting with the Better Business Bureau, Best Roadside Service holds a perfect "A+" rating and accreditation. On top of that, the BBB page shows that Best Roadside Service has been awarded a 4-star average rating out of 5 from customers. From other third-party review sites, the feedback is sparser than we're used to, but the sentiment generally agrees with the score on the BBB: a 4-star average all around. However, we'd love to see a little more buzz to feel totally secure.
A solid option, but room to improve
Best Roadside Service is a reasonable choice for Roadside Assistance, featuring ample towing mileage and swift response times. While the refund policy is stringent, and costs may accumulate for larger families, it stands out as a suitable service for individuals or couples with one to four vehicles. On top of the solid options for both individuals and vehicles, the discount benefits are particularly popular. On the other hand, with less buzz than we'd like, Best Roadside Service doesn't quite make it to the top suggestions in our review. Still, they earn a high rating and are definitely worth your consideration.
Continued from above...
Whether you're just cruising around town running errands, or embarking on an exciting family road trip, the last thing you want is for your car to unexpectedly break down. It's not only a major inconvenience but can also pose challenges to your safety, or totally throw off your perfectly planned timeline. This is where a dependable Roadside Assistance plan comes to the rescue.
These services promise swift support and expert guidance to help you navigate the unexpected twists and turns of a car breakdown. Whether you're worried about a blown tire, accidentally run out of fuel, or just need an emergency tow, being a member of a roadside assistance company can help soothe any worries and keep a roadside emergency from being a costly setback.
Often, we don't give much thought to unfortunate events like a sudden car breakdown until they catch us off guard, leaving us with limited options: expensive tow trucks or worse, waving down a stranger to jump your car in the Walmart parking lot. That's why proactive planning by joining a Roadside Assistance plan can be crucial to your peace of mind and your wallet.
Roadside Assistance plans go well behind the basics of mechanical concerns. You'll find assistance with an array of services such as towing, jump-starts, fuel delivery, theft protection, lockouts, tire changes, and more.
As an added layer of convenience, many Roadside Assistance programs allow you to customize your plan with additional add-ons. For instance, you can opt for trip interruption coverage or even financial assistance to cover legal defense in case of a speeding ticket. The flexibility in choosing the plan that suits your lifestyle comes with varying costs so that you have options that align with your budget. Plus, for those of us with a large family with multiple drivers and vehicles to worry about, many plans allow you to extend coverage to any car you drive, regardless of ownership, making it a family-friendly choice.
Beyond the basic services, many Roadside Assistance programs offer a range of fun perks unrelated to car trouble like discounted hotel stays, discounts on regular car maintenance, and discounts at major retailers or even pharmacies. So, on top of being covered in a roadside emergency, you can count on extra benefits to make your travels even better.
But with so many different companies on the market offering Roadside Assistance plans, it can be hard to know where to start. So, as you explore the packages offered by various providers, keep these key considerations in mind:
To make your next road trip a breeze, Top Consumer Reviews researched and analyzed the top Roadside Assistance plans available today: we bring you the lowdown on which ones stand up to really assist you when your car goes haywire. Because, let's face it, when you're stranded with a flat tire or a bad battery, you want help and you want it fast. We hope our analysis helps you make the best decision so you can rest easy whether you're hopping to the store or driving cross-country. Happy motoring!
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