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Good Sam Review

Saturday, May 15th

2021 Roadside Assistance Company Reviews

TopConsumerReviews.com Best-In-Class Blue Ribbon Award Good Sam Review 5 Star Rating

Good Sam

5 Star Rating
  • Cost: $79.95/year - Auto Platinum
  • $112.95/year - Auto + RV Standard
  • $139.95/year - Auto + RV Platinum
TopConsumerReviews.com Best-In-Class Blue Ribbon Award

Established in 1984, Good Sam has successfully handled more than two million roadside breakdowns, as evidenced by their A+ rating as an accredited Better Business Bureau company. Although they may be a household name for RV users, both because of their roadside assistance plans and nationwide network of approved campgrounds, Good Sam's coverage for traditional automobiles, motorcycles, and even boat trailers is comprehensive, reputable, and affordable.

Their assistance plan for auto coverage alone (with no coverage for an RV) is just $59.95 per year, one of the most affordable plans on the market. This plan includes the member's spouse or domestic partner, and all dependent children under 25 at no extra charge. Other providers charge extra to include those additional family members.

Good Sam also stands out with its coverage limits: the plan covers five service calls per membership year and unlimited towing mileage to the nearest service center. In contrast, several other well-known roadside assistance companies limit service calls to only three per year and have a towing limit of a mere five miles before charging the customer extra. The other covered services - flat tires, jump starts, emergency fuel and fluids (member pays for the fuel / fluids), lost key and lockout assistance (member pays for any additional parts and labor) - are on par with most other major roadside assistance companies.

Best Roadside Assistance Companies

Good Sam has the widest geographic coverage of the providers we reviewed. They can service customers in all 50 states, Canada, Mexico, Puerto Rico, and the U.S. Virgin Islands. Their plan includes trip interruption assistance up to $2,000, emergency medical referral service in the event of an accident or illness while traveling, and an average arrival time of 45-60 minutes from the time the call is made to the Good Sam customer service center.

One important detail we discovered: the site only lists Platinum as the available coverage for strictly auto, but there is actually a second plan level known as Platinum Plus that can only be obtained by calling Good Sam directly. The critical difference between Platinum and Platinum Plus is that, with the former plan, the coverage does not extend to rented or borrowed vehicles. To get that coverage, the Platinum Plus plan would be required. In general, the Plus plan is an extra $10 per year.

When roadside service is necessary, there is no need for the customer to fill out reimbursement forms or pay for services out-of-pocket. Everything is prepaid by Good Sam directly to the provider.

Finally, Good Sam's satisfaction guarantee is excellent. Within the first 30 days of membership, customers are entitled to a full refund, no questions asked. After the initial 30-day period, a prorated refund of dues will be given even if services were used during that time. This is far more generous than most roadside assistance programs, who often give no refund if services were utilized.

Good Sam offers the widest coverage available on the market, particularly for RV owners, and their low price makes it affordable for larger households to cover every family member. Their well-established history, superb customer service, and broad geographic coverage make Good Sam our top-rated choice for roadside assistance.

Who Provides the Best Roadside Assistance?

Whether on a cross-country road trip or a quick errand across town, it's never a good time for a vehicle to break down. With a Roadside Assistance plan, drivers have protection against the inconvenience and danger of being stranded by the side of the road and can trust that help will be on the way.

While motor clubs used to be the only way to access these protection plans, today there is a wide range of Roadside Assistance plans from which to choose, from credit card providers to insurance companies. Plans can include flat-tire changing, fuel or coolant delivery, help with stuck vehicles, and some even offer financial help with legal defense in the event of a speeding ticket!

The Best Roadside Assistance Companies Compare Roadside Assistance Companies Compare Roadside Assistance Company Reviews What are the best Roadside Assistance Companies Best Roadside Assistance Company Reviews

Roadside Assistance Company FAQ

The most commonly-used benefits of roadside assistance plans are 24-hour towing, flat tire repair, jump starting, lockout service, and emergency fuel delivery. Your plan may also include trip interruption assistance, emergency medical referrals if you need treatment while traveling, travel planning help and discounts on related services.
Not at all. Most plans range from $60 - $200 per year, depending on the level of coverage you select and the number of household members included on the contract.
This varies widely from provider to provider - and even from one plan to another from the same company. It's important that you read the terms and conditions very carefully, so that you're not left with a nasty surprise of extra charges or no coverage when you need it most. One common limitation is on towing: many plans have a mileage limit on a covered tow, and customers are responsible for paying any fees beyond that distance. You may also get a certain number of service calls per year, with little to no coverage once you've reached that limit.
Yes, sometimes: and if you already have coverage, you might not need to pay for a roadside assistance plan. But, you'll want to read your policy very carefully so that you'll know what's covered - and what isn't. For example, your roadside assistance with a new car might expire once you hit two years or 25,000 miles.
Most plans cover you throughout the US, as well as Mexico, Canada, Puerto Rico and the USVI. But, if you're planning on trips outside of the United States, be sure your roadside assistance plan extends to your destination, and know how to contact your provider for help.
Yes! Some roadside assistance plans specialize in helping people with non-traditional vehicles like motorcycles and RVs (and even bicycles!).
Sometimes. Because most plans are charged monthly, most providers let you cancel with no penalty. You might not get your money back for any previous months of service, especially if you received any benefits during that time.
You'll need to consider which companies offer the coverage you want, compare prices, and check out customer reviews: the "best deal" might not be so great if the service falls short and you're waiting hours for help. It's a good idea to look up the provider's reputation with the Better Business Bureau as well.
Compare the Best Reviews

Continued from above...

Some plans also tie the coverage to specific vehicles, while others allow the covered member (and often the other drivers in the household) to receive roadside service regardless of the vehicle. The latter can be particularly useful if a covered member is riding in a car belonging to another driver when a breakdown occurs, as the coverage will be extended to servicing that vehicle.

If you're shopping for a reputable provider of Roadside Assistance, you should consider the following.

  • Coverage Details. While all plans will cover the cost of towing, either by covering it outright or by reimbursing you for payments made to the towing company, there are significant differences in coverage depending on the provider you choose and the comprehensiveness of the plan. Carefully review the coverage details to make sure that your most likely needs are covered.
  • Length of Coverage. What best fits your lifestyle and plans for car ownership? A manufacturer plan might be enough to protect you, but if you want to cover more than one vehicle without worrying about warranty expiration, a traditional roadside assistance plan would be more appropriate.
  • Reliability of the Provider. How long have they been in business? How satisfied are their customers? How long does it take, on average, to get a tow truck or locksmith dispatched to the customer? Is there a satisfaction guarantee if the promised services don't meet expectations?

TopConsumerReviews.com has reviewed and ranked the best Roadside Assistance providers available today. We hope this information helps you find the right roadside assistance plan for you and your family!

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