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Honk Review

Wednesday, May 29th

2024 Roadside Assistance Company Reviews

Honk Review 3.5 Star Rating


3.5 Star Rating
  • No cost to join
  • Pay as you go model
  • Towing, battery help, locksmith services, and fuel delivery
  • Discounts for individual services
  • Coverage across the US
  • "B" rating from the BBB

Established in 2014, Honk aims to revolutionize the roadside assistance experience for drivers, service providers, and insurance companies. The company has an impressive network of over 108,000 service vehicles, and Honk promises a prompt response to efficiently address issues and get you back on the road.

User frinedly app

The user-friendly app keeps you informed, allowing you to track details like the driver's information, estimated arrival time, and updates, with the added convenience of rating the service received. Honk differentiates itself from traditional motor clubs by eliminating membership cards and fees and providing a pay-as-you-go model where you only pay for the specific services you require.

Coverage nationwide in the US

This pay-as-you-go program offers coverage described as "nationwide" . Although we'd like more detailed information about the coverage area, it's clear that Honk offers assistance throughout the US. To see the specifics of your local options, you'll need to download the Honk app and check out which services and providers are listed around you. The wide network for Honk means that no matter what service you need (like tow, gas refill, or changed tire), there will be someone in the network nearby to help you out across the country.

Best Roadside Assistance Companies

Only pay for the services that you need

Since Honk doesn't offer memberships or commitments, getting started with them is pretty straightforward. You just need to download the app and look for service providers in your area. All of the options partnered with Honk will show up on the app. Honk promises a 3-step process:

  1. Find and order your help from the app
  2. Wait for a roadside professional to come to your location
  3. Get back on the road

Pricing depends on your area

To give you an idea of the prices you might expect from Honk, we checked out the basic options using Florida as a test area. For a local tow there, the cost was $119. For a battery change, locksmith, fuel help, or tire change, the cost was $93. Now, this may change depending on where you're located when you need help, but with this pay-as-you-go method, you don't need to worry about monthly fees or charges.

No hotel discounts, but some reduced-rate services

Now, one drawback for some is that because you're not paying for a monthly or annual membership, you don't get access to some of the fancy discounts that appear with competing subscription-based roadside assistance companies. However, you do get discounted services due to Honk's partnerships. So, instead of contracting a tow service yourself (and paying a premium) you get reduced rates by going through Honk.

Best Roadside Assistance Companies

Mid-tier reputation

Overall, Honk's reputation came out as pretty middle-of-the-road. From the Better Business Bureau, Honk holds an average "B" rating. As for reviews, it appears that Honk may be too new to really have a solid review presence. But the few blog reviews out there put Honk at a mid-tier 3.3 stars out of 5. Praise for the company is mostly that it offers an alternative to paying monthly or yearly for services you might never use. However, if you have an older car or something less reliable, this may end up being more expensive for you in the long run.

Best for customers with reliable cars

Like automobile bloggers, we appreciate that Honk offers an alternative to the monthly/yearly commitment model seen at other companies. If you're confident in your vehicle or keep it well maintained, the risk of a breakdown is pretty slim. If that fits your driving profile, you might benefit from a pay-as-you-go service like Honk. However, accidents can happen anywhere. You can hit a nail and blow a tire or even just miss some road trash when driving at night. If accidents occur more than once or twice a year, Honk's program will have you paying more than many yearly memberships.

Solid rating overall

So, balance out your needs before you pick one way or another. The benefit of Honk is you don't need to commit, so you have plenty of time to decide. For this reason, Honk receives a solid rating. It's definitely beneficial for some drivers, but for others, paying for each service could get expensive.

Who Provides the Best Roadside Assistance?

Whether you're just cruising around town running errands, or embarking on an exciting family road trip, the last thing you want is for your car to unexpectedly break down. It's not only a major inconvenience but can also pose challenges to your safety, or totally throw off your perfectly planned timeline. This is where a dependable Roadside Assistance plan comes to the rescue.

These services promise swift support and expert guidance to help you navigate the unexpected twists and turns of a car breakdown. Whether you're worried about a blown tire, accidentally run out of fuel, or just need an emergency tow, being a member of a roadside assistance company can help soothe any worries and keep a roadside emergency from being a costly setback.

The Best Roadside Assistance Companies Compare Roadside Assistance Companies Compare Roadside Assistance Company Reviews What are the best Roadside Assistance Companies Best Roadside Assistance Company Reviews

Roadside Assistance Company FAQ

The most commonly-used benefits of roadside assistance plans are 24-hour towing, flat tire repair, jump starting, lockout service, and emergency fuel delivery. Your plan may also include trip interruption assistance, emergency medical referrals if you need treatment while traveling, travel planning help and discounts on related services.
Not at all. Most plans range from $60 - $200 per year, depending on the level of coverage you select and the number of household members included on the contract.
This varies widely from provider to provider - and even from one plan to another from the same company. It's important that you read the terms and conditions very carefully, so that you're not left with a nasty surprise of extra charges or no coverage when you need it most. One common limitation is on towing: many plans have a mileage limit on a covered tow, and customers are responsible for paying any fees beyond that distance. You may also get a certain number of service calls per year, with little to no coverage once you've reached that limit.
Yes, sometimes: and if you already have coverage, you might not need to pay for a roadside assistance plan. But, you'll want to read your policy very carefully so that you'll know what's covered - and what isn't. For example, your roadside assistance with a new car might expire once you hit two years or 25,000 miles.
Most plans cover you throughout the US, as well as Mexico, Canada, Puerto Rico and the USVI. But, if you're planning on trips outside of the United States, be sure your roadside assistance plan extends to your destination, and know how to contact your provider for help.
Yes! Some roadside assistance plans specialize in helping people with non-traditional vehicles like motorcycles and RVs (and even bicycles!).
Sometimes. Because most plans are charged monthly, most providers let you cancel with no penalty. You might not get your money back for any previous months of service, especially if you received any benefits during that time.
You'll need to consider which companies offer the coverage you want, compare prices, and check out customer reviews: the "best deal" might not be so great if the service falls short and you're waiting hours for help. It's a good idea to look up the provider's reputation with the Better Business Bureau as well.
Compare the Best Reviews

Continued from above...

Often, we don't give much thought to unfortunate events like a sudden car breakdown until they catch us off guard, leaving us with limited options: expensive tow trucks or worse, waving down a stranger to jump your car in the Walmart parking lot. That's why proactive planning by joining a Roadside Assistance plan can be crucial to your peace of mind and your wallet.

Roadside Assistance plans go well behind the basics of mechanical concerns. You'll find assistance with an array of services such as towing, jump-starts, fuel delivery, theft protection, lockouts, tire changes, and more.

As an added layer of convenience, many Roadside Assistance programs allow you to customize your plan with additional add-ons. For instance, you can opt for trip interruption coverage or even financial assistance to cover legal defense in case of a speeding ticket. The flexibility in choosing the plan that suits your lifestyle comes with varying costs so that you have options that align with your budget. Plus, for those of us with a large family with multiple drivers and vehicles to worry about, many plans allow you to extend coverage to any car you drive, regardless of ownership, making it a family-friendly choice.

Beyond the basic services, many Roadside Assistance programs offer a range of fun perks unrelated to car trouble like discounted hotel stays, discounts on regular car maintenance, and discounts at major retailers or even pharmacies. So, on top of being covered in a roadside emergency, you can count on extra benefits to make your travels even better.

But with so many different companies on the market offering Roadside Assistance plans, it can be hard to know where to start. So, as you explore the packages offered by various providers, keep these key considerations in mind:

  • Coverage details. There are tons of differences between most Roadside Assistance plans. Carefully read the details including things like tow distance or reimbursement limits. Those details can help you find the best fit for your car and your lifestyle.
  • Price. How much does each plan cost? Are you okay with basic coverage or do you need more extensive tow distances to cover your trips? How affordable are the extras you're looking for? Many of these companies charge per year, so make sure you pick one that fits your budget without compromising your safety.
  • Provider's reputation. What do customers have to say about their experience? What about the company's reputation on the BBB? Knowing how each service stacks up against competitors can help you make a more informed decision.

To make your next road trip a breeze, Top Consumer Reviews researched and analyzed the top Roadside Assistance plans available today: we bring you the lowdown on which ones stand up to really assist you when your car goes haywire. Because, let's face it, when you're stranded with a flat tire or a bad battery, you want help and you want it fast. We hope our analysis helps you make the best decision so you can rest easy whether you're hopping to the store or driving cross-country. Happy motoring!

Compare Roadside Assistance Companies

Select any 2 Roadside Assistance Companies to compare them head to head

  • Good Sam
  • Better World Club
  • Best Roadside Service
  • Honk
  • Allstate Motor Club
  • AAA Roadside Assistance
  • USAA
  • Auto Road Service
  • Geico
  • Paragon Motor Club
Good Sam vs Better World Club Good Sam vs Best Roadside Service Good Sam vs Honk Good Sam vs Allstate Motor Club Good Sam vs AAA Roadside Assistance Good Sam vs USAA Good Sam vs Auto Road Service Good Sam vs Geico Good Sam vs Paragon Motor Club Better World Club vs Best Roadside Service Better World Club vs Honk Better World Club vs Allstate Motor Club Better World Club vs AAA Roadside Assistance Better World Club vs USAA Better World Club vs Auto Road Service Better World Club vs Geico Better World Club vs Paragon Motor Club Best Roadside Service vs Honk Best Roadside Service vs Allstate Motor Club Best Roadside Service vs AAA Roadside Assistance Best Roadside Service vs USAA Best Roadside Service vs Auto Road Service Best Roadside Service vs Geico Best Roadside Service vs Paragon Motor Club Honk vs Allstate Motor Club Honk vs AAA Roadside Assistance Honk vs USAA Honk vs Auto Road Service Honk vs Geico Honk vs Paragon Motor Club Allstate Motor Club vs AAA Roadside Assistance Allstate Motor Club vs USAA Allstate Motor Club vs Auto Road Service Allstate Motor Club vs Geico Allstate Motor Club vs Paragon Motor Club AAA Roadside Assistance vs USAA AAA Roadside Assistance vs Auto Road Service AAA Roadside Assistance vs Geico AAA Roadside Assistance vs Paragon Motor Club USAA vs Auto Road Service USAA vs Geico USAA vs Paragon Motor Club Auto Road Service vs Geico Auto Road Service vs Paragon Motor Club Geico vs Paragon Motor Club
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