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Sunday, February 16th
There's no official information on OKP's website about their location, no details on a parent company if one exists, and we couldn't find a Better Business Bureau listing. However, the terms and conditions of the vacuums suggest they're based in China. On their website, they state that they were founded in 2019 and now serve millions of customers in 10 countries.
10 models starting at $149
OKP offers three different series of vacuums (K, L, and C) with 10 options total. The brand doesn't make it clear what sets each series apart. The prices usually range from $149 to $499, but you can sometimes find them for as low as $75 when there's a sale. Take the OKP LIFE K3 Robot Vacuum for example. It's a pretty cool gadget. It's got four different cleaning modes, strong suction, a slim design, and a battery that lasts for 100 minutes. Its sensors stop it from crashing into things. While it can handle hardwood floors, it can't handle high pile carpet - just low pile.
$300 vacuum on sale for $100
Frequent deals on robot vacuums are available from OKP. When we were shopping at a third-party retailer, we spotted one usually priced at $299.99, on sale for only $99.99. This model, simply titled the OKP Robot Vacuum Cleaner, is powerful enough to pick up dust, paper, pet hair, and more, and can even clean along walls and corners with an edge brush. Whether you have a hard floor, a wood floor, a tile floor, or a low pile carpet, this vacuum can handle it. Its smart technology lets it avoid obstacles like stairs and furniture. You can control it with an app or voice commands, setting schedules and choosing from 4 cleaning modes to make sure it cleans the way you want it to. It has a long battery life, running for up to 120 minutes and then returning to its dock to recharge. Plus, it's quiet, so it won't disrupt your day.
$500 vacuum can handle carpets and hardwood
On the higher end ($499.99, on sale for $249 when we shopped), you'll find the OKP L3 robot vacuum, for both hard floors and carpets. It's advertised as easy to use, with an app that supposedly lets you set cleaning schedules, adjust suction power, and more. If you have pets, the company states that it's effective at picking up hair and it even self-cleans to prevent tangles. OKP asserts that it can run for up to 120 minutes at a time, and if it's not done cleaning when it runs out of power, it will return to its dock to recharge and then resume cleaning. Plus, it promotes a self-emptying base feature, which means, according to OKP, you won't have to empty the dust bag for up to 70 days.
OKP underdelivers
However, it doesn't sound like this vacuum lives up to what OKP promises. Some users found it stops working after only a few uses and has trouble staying connected to the network. One customer said it broke completely in six months and they got no help from customer support. Another said their vacuum quit after just 27 days and often got lost during cleaning. Users also said the vacuum struggles to avoid obstacles and needs help, making it almost as much work as vacuuming yourself. It has trouble switching from hardwood to rug floors. Also, it doesn't go back to its base when full, instead waiting until the brush is jammed and then asking for help. Lastly, users didn't like the high cost of the dust bags, which are $75 for a pack of 10, making the vacuum expensive to maintain.
OKP manipulates reviews with bribes
We took a look at the reviews on OKP's other vacuums, and it doesn't seem like the issues with the OKP L3 are isolated to that model. To make things worse, we doubt whether positive reviews for OKP vacuums can be trusted. Some customers have reported that the company repeatedly contacted them, requesting changes to their negative reviews. In some cases, the company promised refunds as part of their attempts to persuade customers to alter their reviews. However, the refund amounts offered were often much less than what the customers had paid for the products. On top of that, those customers reported that even the partial refunds were not promptly received, further eroding their trust in the company. It's clear that OKP is engaging in review manipulation, and unfortunately, there's no way to tell which positive reviews are actually legitimate.
12-month warranty
OKP offers a 12-month warranty for products bought from their website. If something goes wrong with your robot vacuum within the first year, they might fix or replace it. But remember, this doesn't cover everything. It won't cover physical damage you cause, damage from incorrect installation or misuse, or problems not caused by defects in the product. Also, parts that naturally wear out over time, like the side brush or the cleaning brush, aren't covered. You should also keep in mind that lots of customers have had a hard time with getting OKP to honor the warranty despite their vacuums' issues occurring within the allotted 12-month window.
Cheap for a reason
OKP vacuums are a basic choice for those on a budget. The sale prices may make you think you're getting a great deal on a high-quality vacuum, but in reality, they're usually not as expensive as the sales suggest. You might get to use your vacuum for a few months before it stops working, and replacing it might not be easy. These vacuums are good for cleaning up small messes, like crumbs, but they struggle with thick carpets and some types of pet hair. If you get one, be ready to possibly buy a new one within a year. Worth it? Not exactly.
Robot vacuums have soared in popularity over the past few years. And what's not to love? Imagine waking up to a freshly vacuumed house every day without lifting a finger. That's the promise of robot vacuums, a marvel of modern technology designed to make your life easier.
Gone are the days of dragging around a heavy vacuum cleaner, trying to reach under furniture, or struggling to clean tight spaces. Robot vacuums glide effortlessly across your floors, sucking up dirt, dust, and pet hair, navigating around obstacles with ease, and even docking themselves to recharge.
One of the main reasons robot vacuums are so popular is their unparalleled convenience. Unlike traditional vacuum cleaners that require manual operation and supervision, robot vacuums autonomously navigate through the home, effortlessly cleaning floors all by themselves. This hands-free approach to vacuuming saves time and effort, letting you enjoy a cleaner living environment without the hassle of manual labor.
Robot vacuums also offer a level of efficiency and thoroughness that rivals traditional vacuum cleaners. Equipped with advanced sensors and intelligent navigation systems, these robotic devices meticulously map out the layout of the home and strategically maneuver around obstacles, furniture, and tight spaces. Additionally, some models feature smart mapping technology that allows users to designate specific cleaning zones or schedule cleaning sessions according to their preferences.
However, not all robot vacuums are created equal. There are different models available from lots of different brands, and each vacuum is designed to tackle different challenges. Some are built for homes with pets, equipped with powerful suction and specialized brushes to pick up hair. Others are designed for homes with various types of flooring, from hardwood to high-pile carpets, adjusting their cleaning mode accordingly. There are even models that can mop your floors after vacuuming them.
As you consider different robot vacuums, you'll notice differences in battery life, suction power, navigation capabilities, and smart features. Some vacuums can map your entire home and follow a precise cleaning path, while others take a more random approach but still cover your floors effectively. Smart features vary too, with some models offering app control, voice assistant compatibility, and detailed cleaning reports.
It's a reality that some robot vacuum companies may have lapses in quality control, meaning sometimes, you might get sent a dud. This makes customer service incredibly important. Dependable customer service that offers prompt support and hassle-free replacements can significantly mitigate these concerns. Look for companies with positive reviews specifically mentioning their responsiveness and problem-solving capabilities. This can be a lifesaver if you encounter any issues with your vacuum.
When shopping for a robot vacuum online, consider the following:
Top Consumer Reviews has evaluated and ranked the best robot vacuums available, taking into account factors like cleaning performance, user-friendliness, durability, value for money, warranty, return policies, and customer feedback. Whether you're looking for a basic model to keep your floors tidy or a high-tech machine that can tackle a variety of cleaning tasks, we've got you covered. We hope this helps you find the perfect robot vacuum to meet your needs and make your daily routine a little easier.
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