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Shark Review

Sunday, February 16th

2025 Robot Vacuum Reviews

Top Consumer Reviews Best-In-Class Blue Ribbon Award Shark Review 5 Star Rating

Shark

5 Star Rating
  • Starts at $179.99
  • Well-established brand with two decades of experience
  • "A+" rating from the Better Business Bureau
  • Top brand for multi-function robot vacuum cleaners in the U.S. according to The NPD Group
  • Offers 8 different models to cater to various cleaning needs
  • Advanced cleaning technology across models for efficient cleaning
  • Features like self-emptying systems and 2-in-1 vacuuming and mopping
  • Offers a 10% discount on the first order with email sign-up
  • Provides a one-year limited warranty for most products
  • Free shipping and a 60-day satisfaction guarantee for most products
Top Consumer Reviews Best-In-Class Blue Ribbon Award

Shark is a well-established vacuum brand that has been in business for over two decades. They have a perfect "A+” rating from the Better Business Bureau and have been accredited since 2014. Shark has been recognized as the top brand for multi-function robot vacuum cleaners in the United States by The NPD Group, a reputable market research company.

8 different models

If you want a hands-free experience, Shark has self-emptying systems that automatically dispose of collected dust into a bagless base. For those who want to tackle two tasks in one go, their 2-in-1 vacuuming and mopping robots are a perfect choice, as they vacuum and wet mop simultaneously, saving you time. However, if your priority is deep-cleaning, they offer vacuum-only robots that can effectively clean carpets and hard floors throughout your entire home.

Matrix vacuums move in a precision grid

If you're looking for the most straightforward robot vacuum you can get from Shark, the Shark Matrix Self-Empty Robot Vacuum is a great choice at $499, featuring advanced cleaning and mapping abilities. If you need a device that can both vacuum and mop, consider the Shark Matrix Plus 2-in-1 Self-Empty Robot Vacuum and Mop, available exclusively online for $449.40. For the ultimate in convenience and cleanliness, the premium Shark Matrix Plus 2-in-1 Robot Vacuum and Mop at $699.60 comes with a larger self-emptying base and a 3-year VIP warranty. Each model increases in features and complexity, so you can choose the one that best fits your needs and budget.

Detect Series vacuums won't get stuck

The Shark Detect Pro series uses advanced technology to automatically adjust to different types of dirt and floor surfaces. It can easily transition from hardwood flooring to raised carpet without getting stuck. The standalone vacuum, priced at $599.99, has neat features like DirtDetect and NeverStuck technology, and a special seal to help contain allergens. If you want more, there's an $899.99 bundle that includes a cordless vacuum. Why would you want a manual vacuum if you're shopping for a robot vacuum, you might ask? Shark explains that the robot is for "thorough maintenance cleans”, while the cordless stick vacuum is for deep cleaning of not just floors, but furniture and stairs, too.

Best Robot Vacuums

Cheapest option is $179.99

The Shark ION Robot Vacuum, priced at an affordable $179.99 (at the time of our review, down from $279.99), is a great starter for anyone new to robot vacuums and is Shark's lowest priced robot vacuum. Its Tri-Brush System is designed to clean all types of surfaces, edges, and corners effectively. Plus, you can control it easily from your phone with the SharkClean app, or even by using voice commands with Amazon Alexa or Google Assistant. It avoids obstacles like stairs and furniture and provides up to 2 hours of cleaning time, which should be enough for cleaning your whole home (unless you live in a mansion, in which case, you can probably afford to hire a housekeeper). But keep in mind that, among the Shark vacuums discussed, this is the only model that doesn't come with a self-emptying feature.

AI Ultra vacuum is forgettable

The Shark AI Ultra Self-Empty Robot Vacuum seems to offer advanced technology, but when you look closer, you might find it doesn't stand out much from other Shark models. With features like Precision Home Mapping with 360° LiDAR, object avoidance, and systematic cleaning patterns, it shares much of its core technology with other models, particularly those in the Shark Matrix series. While it promises a range of great features, including reducing allergens, it's not clear if it's worth the higher price - about $600. At the time of our review, it wasn't even available for purchase. We wonder if its "advanced AI" label truly means it's better, or if it's just a clever marketing strategy to stand out among other similar products.

Get 10% off

Shark offers a 10% discount on your first order when you sign up for their email list. By subscribing, you'll get updates on their latest products and sales. This is a great way to stay on top of the best ways to save some money when purchasing their products.

Best Robot Vacuums

One-year warranty

SharkNinja offers a one-year limited warranty for most of its vacuum products, but only if you bought it from an authorized retailer. If anything goes wrong with your vacuum that's not your fault within the first year of purchase, SharkNinja may fix it or replace it. If they give you a new vacuum, the warranty lasts another six months or until the end of the original warranty, whichever is longer. However, parts that wear out from regular use (like filters or pads) aren't covered, and you can't use the warranty if you break the vacuum yourself, use it incorrectly, or get it fixed by someone who's not approved by SharkNinja. Also, the warranty only applies to products purchased and used in North America.

Free shipping and 60-day guarantee

Depending on where you buy, shipping for your Shark robot vacuum will probably be free. Most vacuums also have a 60-day satisfaction guarantee.

Some cosmetic issues

You're not alone if you're having trouble with dust collecting inside the plastic compartment of your Shark Detect Pro Cordless Stick Vacuum. Many people have called Shark Support about this issue, but it seems there's no easy way to clean or remove it. Shark has replaced the vacuum for some users, but the problem appears to persist. If you're facing the same issue, you might want to contact Shark Support. They may offer a replacement or even a full refund. It looks like this could be a design flaw that Shark is already aware of.

Best Robot Vacuums

Vacuums might get a little depressed

One customer reported that their Shark robot vacuum seems to be having an existential crisis, thinking it's perpetually on the edge of a cliff. Just when they're ready to replace it, the vacuum perks up and gets back to work for a few weeks.

Thorough and doesn't take much maintenance

On the other hand, Shark has its fair share of happy customers. One has been in a steady relationship with their Shark vacuum for over 3 years. Sure, it occasionally forgets its map and schedule (don't we all?), but it's no biggie. It just takes a little nudge and it's back on track. Generally, customers also really appreciate that hair doesn't get tangled in the rollers and the thorough matrix cleaning, which covers the same area twice, but in two different directions.

#1 brand for robot vacuums

It's a good sign for Shark that we didn't find any "this brand totally sucks (and not in a good way)” callout posts on social media. Yes, you can find complaints about individual models and some less-than-stellar experiences with customer service, but you'll also find plenty of people happy with their Sharks. (Their "A+” from the BBB speaks to that, too.) Shark has all the markings of a good robot vacuum company, and we're happy to recommend them as our #1 pick.

Which Robot Vacuum is the Best?

Robot vacuums have soared in popularity over the past few years. And what's not to love? Imagine waking up to a freshly vacuumed house every day without lifting a finger. That's the promise of robot vacuums, a marvel of modern technology designed to make your life easier.

Gone are the days of dragging around a heavy vacuum cleaner, trying to reach under furniture, or struggling to clean tight spaces. Robot vacuums glide effortlessly across your floors, sucking up dirt, dust, and pet hair, navigating around obstacles with ease, and even docking themselves to recharge.

The Best Robot Vacuums Compare Robot Vacuums Compare Robot Vacuum Reviews What are the best Robot Vacuums Best Robot Vacuum Reviews

Robot Vacuum FAQ

A robot vacuum is a small, automatic machine designed to clean your floors without you having to push it around. It uses sensors to navigate around your home, dodging obstacles while sucking up dirt and debris from your floors. Some can even be controlled with a smartphone app or voice commands through smart home devices.
Robot vacuums are super handy for keeping your floors tidy day-to-day, but they might not totally replace your regular vacuum. They're great at picking up stuff like hair, dust, and crumbs regularly. However, for deep cleaning or getting into tough spots, you might still need a traditional vacuum.
Think about your home's layout and your cleaning needs. If you have a lot of carpet, look for a robot vacuum designed for that. If you have pets, find one that specializes in picking up hair. Also, consider features like battery life, whether it can map your home for more efficient cleaning, and if it works with your smartphone or smart home system.
Most robot vacuums can handle a variety of floor types, like hardwood, tile, and carpet. However, performance can vary, especially on thick carpets or dark-colored floors, as some sensors might not work as well on these surfaces. Check the specs or reviews to see how well a model does with your type of flooring.
To keep your robot vacuum running smoothly, empty the dustbin regularly and check for tangled hair or debris in the brushes. You should also clean the sensors and filters according to the manufacturer's instructions. Regular maintenance helps prolong the life of your robot vacuum.
Yes, many robot vacuums are designed with pet owners in mind. They have special brushes and suction power to pick up pet hair and dander. Just remember to empty the bin more often, as pet hair can fill it up quickly.
With proper care, a robot vacuum can last several years. The battery may need to be replaced after 2 to 4 years, depending on how often you use it. Regular maintenance, like cleaning the brushes and sensors, also helps extend its lifespan.
Yes, many newer models can navigate multiple rooms and even return to their charging dock when they're low on battery. Some can even map your home and clean specific rooms on demand. However, they can't climb stairs, so if you have multiple floors, you might need to move them between floors manually.
Compare the Best Reviews

Continued from above...

One of the main reasons robot vacuums are so popular is their unparalleled convenience. Unlike traditional vacuum cleaners that require manual operation and supervision, robot vacuums autonomously navigate through the home, effortlessly cleaning floors all by themselves. This hands-free approach to vacuuming saves time and effort, letting you enjoy a cleaner living environment without the hassle of manual labor.

Robot vacuums also offer a level of efficiency and thoroughness that rivals traditional vacuum cleaners. Equipped with advanced sensors and intelligent navigation systems, these robotic devices meticulously map out the layout of the home and strategically maneuver around obstacles, furniture, and tight spaces. Additionally, some models feature smart mapping technology that allows users to designate specific cleaning zones or schedule cleaning sessions according to their preferences.

However, not all robot vacuums are created equal. There are different models available from lots of different brands, and each vacuum is designed to tackle different challenges. Some are built for homes with pets, equipped with powerful suction and specialized brushes to pick up hair. Others are designed for homes with various types of flooring, from hardwood to high-pile carpets, adjusting their cleaning mode accordingly. There are even models that can mop your floors after vacuuming them.

As you consider different robot vacuums, you'll notice differences in battery life, suction power, navigation capabilities, and smart features. Some vacuums can map your entire home and follow a precise cleaning path, while others take a more random approach but still cover your floors effectively. Smart features vary too, with some models offering app control, voice assistant compatibility, and detailed cleaning reports.

It's a reality that some robot vacuum companies may have lapses in quality control, meaning sometimes, you might get sent a dud. This makes customer service incredibly important. Dependable customer service that offers prompt support and hassle-free replacements can significantly mitigate these concerns. Look for companies with positive reviews specifically mentioning their responsiveness and problem-solving capabilities. This can be a lifesaver if you encounter any issues with your vacuum.

When shopping for a robot vacuum online, consider the following:

  • Battery life and charging time. Look for a vacuum that can cover your entire home on a single charge. Also, consider how long it takes to recharge, especially if your home is large.
  • Suction power. If you have pets or thick carpets, you'll need a vacuum with strong suction power to effectively remove dirt and hair.
  • Navigation and smart features. Advanced navigation allows a vacuum to clean more efficiently and avoid obstacles. Smart features like app control and voice commands add convenience.
  • Maintenance and durability. Check how easy it is to clean the vacuum and replace parts like filters and brushes. A durable vacuum will offer better long-term value.
  • Price. Balance the features you need with your budget. More expensive models often come with advanced features, but there are also great options available at lower price points.
  • Warranty and return policy. Be sure you understand the warranty and return policy. A good warranty can protect your investment, while a flexible return policy lets you test the vacuum to see if it meets your needs.
  • Customer reviews. Read reviews from other customers to get real-world insights into the vacuum's performance and reliability. Reviews can provide valuable information about how the vacuum handles specific challenges in a home like yours.

Top Consumer Reviews has evaluated and ranked the best robot vacuums available, taking into account factors like cleaning performance, user-friendliness, durability, value for money, warranty, return policies, and customer feedback. Whether you're looking for a basic model to keep your floors tidy or a high-tech machine that can tackle a variety of cleaning tasks, we've got you covered. We hope this helps you find the perfect robot vacuum to meet your needs and make your daily routine a little easier.

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