eSaleRugs vs RugKnots for October 2023

Item: eSaleRugs vs RugKnots
Rating: 3.5
Author: Top Consumer Reviews

Wednesday, October 4th

2023 Rug Store Reviews

eSaleRugs

8,000+ rugs in stock
In business for almost 50 years
Rewards program with 5% store credit on every purchase
30-day returns, retailer pays the return postage

eSaleRugs has been in business for half a century and carries over 8,000 rugs to choose from. There are some perks here you won't find with other rug stores, like a rewards program, and rugs ship out quickly. However, this store's recent decline in customer reviews means that it's no longer our first place winner. It's not a bad place to shop, but now there are competitors you may want to try first.

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RugKnots

Over 5,000 rugs to choose from
"A+" rated by the BBB
Free shipping on all orders in the lower 48 states
30-day return policy (from order date, not delivery)

RugKnots is a small, internet-only retailer of rugs, with headquarters on the East Coast. There are some interesting choices here in a wide variety of styles, but the site makes it more challenging than most to find them. This rug store also is lacking the volume of customer feedback we'd like to see in order to determine if they're doing a good job of keeping shoppers happy. An "A+" from the BBB means you can likely trust this store, but you'll get more for your money with several other retailers.

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Read Full Review

See Rugs

Read Full Review

See Rugs

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Where Can You Buy the Best Rugs?

In an age where so much of our shopping is online, you might think it would be the most convenient to buy them online. You'd be right! There's absolutely no need to drive all over town looking for the perfect floor covering for your home office, bedroom, or any other space, because all of the tools are literally in your hands.

How do online rug stores help you get the right rug for your decor? Naturally, you'll need to start by taking accurate measurements of the area you're considering. Once you've got that taken care of, the fun starts. Most online rug stores let you shop specifically by the size and then filter by any other criteria you have: color, pattern, natural vs. synthetic, and so on.

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Rug Store FAQ

I need a rug! Where should I start?

Great question! Start by measuring the area you'd like to cover. Next, determine what patterns or colors you're looking for: are you making a bold statement or trying to quietly complement the rest of your decor? Finally, decide on your budget! From there, you can use the filtering options on most rug websites to narrow down the possibilities and find your perfect match.

Why should I buy a rug online?

Buying your rug online puts the world's best selection at your fingertips. Inventory at local stores can be extremely limited, so use the internet to get exactly what you want - probably at the best price! You can also get plenty of helpful information to guide your decision-making, like the differences between handmade and machine-made rugs or Oriental and Persian rugs, how to clean a rug, and so on.

What if my rug is delivered and I don't like it?

You might be nervous about buying your next rug online, sight unseen. Don't be! You'll find ample descriptions on most retailers' websites to help you picture exactly what you're getting. But, if your rug is delivered and it's just not what you were expecting, most stores have a return policy of at least 30 days. Just be aware that you may have to pay a restocking fee and/or return shipping costs, depending on the retailer.

How much will I pay for delivery?

How does "$0" sound? The vast majority of online rug stores offer free shipping within the lower 48 United States (and a small number extend that to Alaska and Hawaii as well!).

My rug got a snag! How do I fix it?

Whatever you do, don't pull on the thread/fiber! Clip it at the source instead.

How long will my rug last?

The longevity of any rug depends on several factors: how well it's made and what it's made of, how much traffic the area gets (e.g. pets, people, furniture), and where it's placed. The highest-quality rugs can last long enough to become a family heirloom, with the proper care.

Do I need a rug pad?

It's not strictly necessary, but it's a good idea. Using a rug pad will protect the flooring underneath, add extra cushioning, and also offer better traction so that your rug doesn't slip around on the floor.

How do I clean my rug?

Regular upkeep includes vacuuming once a week to remove any dirt and dust, assuming you have the type of rug that can be vacuumed at all! Smaller rugs can be taken outside and shaken. Follow the manufacturer's recommendations for your rug, which may include a professional cleaning every few years.

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Some of the best rug stores really go the extra mile to help you make your purchase. How about a tool that lets you upload a photo of the room you've got in mind and see exactly what any given rug will look like in that space? Amazing, right? Pantone color codes for comparison, rug specialists available via live chat or toll-free number, and customer reviews complete with photos of how the rugs look in real life are just a few of the ways you'll be guided towards some fantastic options.

A few online rug stores focus solely on Persian and Oriental rugs, many of which are several decades old. Can you imagine the history behind a floor covering like that? Often sourced from estates (or even palaces), these rugs have a look and feel that is completely different from synthetic, mass-produced floor coverings - and sometimes with a correspondingly-high price tag!

Believe it or not, these one-of-a-kind rugs and their machine-crafted counterparts almost always have a 30-day return policy in case you change your mind or it just doesn't look quite right when you get it in place. Just watch out for the store's policy on return postage: some will cover it for you, but others make it your responsibility (which, as you'd expect, can be quite spendy for a larger rug).

Some retailers have thousands (or even hundreds of thousands) of rugs to choose from. Overwhelmed yet? Before jumping in and trying to pick a good online rug store, you should keep these criteria in mind for a smoother shopping experience:

Selection. Make sure the store has the kind of rug you want. There's no need to spend time poring over the inventory at a Persian rug specialty retailer if you're just looking for an outdoor rug for the patio. The more rugs a store has, the more likely it is that you'll find several options that would work.
Shopping Tools. How does the store help you find what you need? Is it intuitive to use for narrowing down the options? Can you see how the rug would look in your home? With good tools, you minimize the chances of getting something you have to send back.
Return Policy. Speaking of sending things back, does the rug store let you make a return? What are the terms, and who's responsible for the shipping costs back to the warehouse?
Reputation. Have other shoppers had a good experience with the retailer? Some signs to look for are a positive rating ("A" or "A+" ) from the Better Business Bureau, equally high ratings from customers (both on individual products and about the store itself), and happy reviews from clients who have bought rugs there more than once.

TopConsumerReviews.com has evaluated and rated the best online rug stores available today. We're sure this information will help you find the right covering for any floor space, big or small!