The 11 Best Rug Stores
Where Can You Buy the Best Rugs?
In an age where so much of our shopping is online, you might think it would be the most convenient to buy them online. You'd be right! There's absolutely no need to drive all over town looking for the perfect floor covering for your home office, bedroom, or any other space, because all of the tools are literally in your hands.
How do online rug stores help you get the right rug for your decor? Naturally, you'll need to start by taking accurate measurements of the area you're considering. Once you've got that taken care of, the fun starts. Most online rug stores let you shop specifically by the size and then filter by any other criteria you have: color, pattern, natural vs. synthetic, and so on.
Wednesday, October 4th
2023 Rug Store Reviews
Rug Studio
Rug Studio has it all: tens of thousands of rugs in almost every imaginable size and design, nearly a century of expertise, and a phenomenal reputation. Whether you're a homeowner looking for something new in the living room or a design professional who needs perfectly-matched Pantone colors for a client's rug, you'll get all of that and more here. Shipping is free in the continental US, and you've got 30 days if you need to make a return. Rug Studio should be the first store you consider the next time you're shopping for a rug.
Wayfair
If you need it for your home, chances are excellent that Wayfair sells it - and that includes more than 500,000 rugs that range from bath mats to one-of-a-kind Oriental and Persian floor coverings. You'll always get free shipping on orders over $35 and 30-day returns (but you pay the postage). This isn't a rug specialty store, so as long as you're not expecting to get expert guidance on your purchase, Wayfair is a fantastic place to shop for rugs - and almost anything else on your home goods shopping list.
E Carpet Gallery
E Carpet Gallery is a good all-around choice for buying rugs. Although the company is headquartered in Canada, they take very good care of their neighbors south of the border, with free shipping in the lower 48 states and free returns on most rugs. While you won't shop here for antique, estate-type Oriental or Persian rugs, you'll find a great selection of just about everything else. E Carpet Gallery can be trusted to deliver a quality rug, backed by excellent customer service.
Fine Rug Collection
Fine Rug Collection is an excellent choice if you're looking for a new or antique Oriental or Persian rug. This retailer gets ample praise from clients who say that the quality of the floor coverings is unmatched, and that the store goes above and beyond to help customers get exactly what they've pictured for their home or business. Free shipping and free 30-day returns only make it that much better to shop here. Fine Rug Collection should be the first stop for anyone searching for the perfect high-end rug.
Rug Source
Rug Source has some interesting choices for floor coverings - including huge handmade Persian rugs literally fit for a king. This family-owned business is based in North Carolina and has a retail showroom in addition to the online store. The shopping experience here isn't quite as smooth as Rug Source's competitors, but the retailer makes up for it with generous shipping and return policies, as well as positive-but-limited customer reviews. You may find a wider range of rugs somewhere else, but this is a store you can trust.
eSaleRugs
eSaleRugs has been in business for half a century and carries over 8,000 rugs to choose from. There are some perks here you won't find with other rug stores, like a rewards program, and rugs ship out quickly. However, this store's recent decline in customer reviews means that it's no longer our first place winner. It's not a bad place to shop, but now there are competitors you may want to try first.
RugKnots
RugKnots is a small, internet-only retailer of rugs, with headquarters on the East Coast. There are some interesting choices here in a wide variety of styles, but the site makes it more challenging than most to find them. This rug store also is lacking the volume of customer feedback we'd like to see in order to determine if they're doing a good job of keeping shoppers happy. An "A+" from the BBB means you can likely trust this store, but you'll get more for your money with several other retailers.
Burke Decor
Burke Decor, as you might guess, is a home decor superstore: you'll find not just rugs but also tableware, lighting, plumbing fixtures, and even furniture. There are more than 11,000 rugs to choose from, ranging from under $100 to over $18,000, and your shipping is free when your order is over $50. That's great, but with 30% of Burke Decor reviews giving them a one-star rating ˜- due to issues like items not being as described or not getting a timely response from customer support - you should probably see what the competition has to offer first.
Rugs
Rugs has a lot to offer: over four million items in stock, ranging from simple floor mats to extravagant Oriental rugs that cost tens of thousands of dollars. This online store is beyond easy to navigate, and you'll get free shipping and 30-day returns on anything you buy. That's why it's so disappointing that Rugs has an "F" from the Better Business Bureau, largely due to complaints filed there that got no response from the retailer. That's enough to earn this rug store a ranking near the bottom of the pile.
Rugs USA
Rugs USA does a lot of business: over a million customers and more than eight million rugs sold over the last 20 years. You'll choose from 5,500+ floor coverings, mostly in the $100 - $1,000 range, and shipping is always free. Rugs USA has a less generous return policy than some, putting you on the hook for shipping your order back, and a near-failing grade from the BBB (due to dozens of customer complaints that went without a response) earns this rug store a thumbs down from us.
Super Area Rugs
Super Area Rugs is something of a mystery. The company provides very little information about itself, despite having a decent selection of more than 7,000 rugs, easy returns, and free shipping. You'll find some floor coverings with dozens - or sometimes even hundreds - of shopper reviews, but most of them have few or none at all. Until Super Area Rugs gets loud and proud about who they are, this rug store will get our lowest ranking.
Continued from above...
Some of the best rug stores really go the extra mile to help you make your purchase. How about a tool that lets you upload a photo of the room you've got in mind and see exactly what any given rug will look like in that space? Amazing, right? Pantone color codes for comparison, rug specialists available via live chat or toll-free number, and customer reviews complete with photos of how the rugs look in real life are just a few of the ways you'll be guided towards some fantastic options.
A few online rug stores focus solely on Persian and Oriental rugs, many of which are several decades old. Can you imagine the history behind a floor covering like that? Often sourced from estates (or even palaces), these rugs have a look and feel that is completely different from synthetic, mass-produced floor coverings - and sometimes with a correspondingly-high price tag!
Believe it or not, these one-of-a-kind rugs and their machine-crafted counterparts almost always have a 30-day return policy in case you change your mind or it just doesn't look quite right when you get it in place. Just watch out for the store's policy on return postage: some will cover it for you, but others make it your responsibility (which, as you'd expect, can be quite spendy for a larger rug).
Some retailers have thousands (or even hundreds of thousands) of rugs to choose from. Overwhelmed yet? Before jumping in and trying to pick a good online rug store, you should keep these criteria in mind for a smoother shopping experience:
- Selection. Make sure the store has the kind of rug you want. There's no need to spend time poring over the inventory at a Persian rug specialty retailer if you're just looking for an outdoor rug for the patio. The more rugs a store has, the more likely it is that you'll find several options that would work.
- Shopping Tools. How does the store help you find what you need? Is it intuitive to use for narrowing down the options? Can you see how the rug would look in your home? With good tools, you minimize the chances of getting something you have to send back.
- Return Policy. Speaking of sending things back, does the rug store let you make a return? What are the terms, and who's responsible for the shipping costs back to the warehouse?
- Reputation. Have other shoppers had a good experience with the retailer? Some signs to look for are a positive rating ("A" or "A+" ) from the Better Business Bureau, equally high ratings from customers (both on individual products and about the store itself), and happy reviews from clients who have bought rugs there more than once.
TopConsumerReviews.com has evaluated and rated the best online rug stores available today. We're sure this information will help you find the right covering for any floor space, big or small!
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