Monday, July 7th
2025 Rug Store Reviews
Ernesta
- Starting at $700
- Tailored rugs for your ideal size
- 187 rug styles
- Square, rectangular, and circular options
- Delivery takes 2-4 weeks from order placement
- Free 1-on-1 design assistance
- Free shipping code
- 24-hour cancellation policy
- Unfiltered product reviews
Ernesta is the place to go if you want to dream up a rug style and size from scratch to fit your room perfectly. They don't do run-of-the-mill rugs here, so plan on your rug shopping being a process. The company sources, cuts, finishes and ships each custom-sized rug themselves. You'll be able to choose from widths between 2 ft. and 15 ft. and lengths from 2 ft. to 25 ft. Everything here is high-quality and meant to blend with any type of room design, to class up a space and make it feel warm and comfortable.
Custom fit to your space
Since rugs from Ernesta are tailored to fit your unique space, they offer sizing as small as 2.5 ft. x 10 ft. to as large as 15 ft. by 25 ft. The three shapes their rugs come in are square, rectangle, and circle. (For customers wanting to place an order for a circular rug, the company asks that you call or email them to arrange this.) There are guides on Ernesta's site to help you choose the right material, style, and size for your space. You can even get free 1-on-1 support from their design assistants through email, text, or chat if you'd like.
187 design choices
To get started with the design process at Ernesta, you'll first designate whether you want a living room, outdoor, dining room, kitchen, bedroom, or hallway rug. There are 187 styles in total and you can select if you prefer wool, indoor/outdoor rugs, natural fibers, performance, or wool blend materials. You can also narrow down by color and rug thickness from ultra flat to super plush.
Subtle, neutral rugs
The designs at Ernesta are posh. They aren't wild by any means or even something that will stand out in a room. The styles of rugs here are meant to be subtle and pretty to tie together all the other colors and features of a room. Most rugs start around $700 at the least and go up to $11,655. Price is dependent on the material and design you choose along with your desired size. At the time of this review, there was a code for free shipping, so you can probably score this deal throughout the year.
Sample program
Before making your final purchase, Ernesta suggests that customers take advantage of their sample program. This allows you to get up to 5 samples for $25 (with prepaid return shipping) to make sure the color and texture you want is going to coordinate well with your furniture, flooring, and decor. With this you'll receive a $50 credit to use towards your rug purchase.
Final sale rugs
When you move forward with designing a rug at Ernesta, you want to triple-check your sizing and design selection beforehand since there is no option for refunds here. Unless you cancel or change your order within 24 hours, everything is final sale and cannot be sent back or exchanged. If in the unusual event your rug arrives damaged or with some sort of defect, you can reach out to Ernesta within 30 days and they will provide a resolution. Whenever you need to reach customer service at Ernesta, you'll either want to call or email them with the contact information provided.
Refer to product ratings
We wish Ernesta had a Better Business Bureau profile and rating to give us a better idea of how reliable their policies are and how they fare with customers. We even had a hard time finding third-party ratings for the company, so we imagine this isn't the most well-known place for rugs. However, when you're designing custom rugs you'll always pay more, so this isn't going to be an option for everyone either. Some of the rug styles from Ernesta have ratings and photos from other buyers, most of which are extremely high, so although there aren't many, be sure to read the ones listed to get some information about quality and performance.
Unique option for custom rugs
It's nice to find a company that breaks down barriers we all run into with shopping. Most rug retailers offer the same list of standard rug sizes, which work for most spaces, but not all. If you have a unique room you're working with, Ernesta is a fantastic option for high quality, beautiful, custom-sized rugs. The prices here are going to be out of reach for some people, which is why this company hasn't earned one of our highest ratings. We also would like to see more customer feedback to ensure that delivery is reliable and that Ernesta stands behind their products as far as quality. Overall, though, Ernesta has earned a good spot on our list of rug companies.
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Where is the Best Place to Purchase a Rug Online?
When you're putting finishing touches on a room you're decorating, adding a rug can be a major statement piece. It can tie all the colors and accents in a room together while cozying up your space. Whether you want a bold, noticeable rug or just one for practicality to protect some of your flooring, you could spend hours looking through all the options out there. Rugs come in all sizes, materials, and levels of cushion.
The perfect rug is out there, you just have to know where to find it. But there's no need to spend hours or even days driving around to all the stores in the area looking at the rugs they have to offer. These days, most stores only carry a handful or so of rug styles and sizes, so the only way to get a wide variety of designs and sizes that can adapt to your space is to shop online.
Rug Store FAQ
Continued from above...
You'll find tens of thousands of choices on the internet, so it's important to find a website that helps you narrow down what could be an overwhelming selection. You'll be able to input the colors, patterns, size, material, and shape that you've got in mind and have exactly what you're looking for right at your fingertips.
It can be hard to choose between so many beautiful rugs, so some companies let you upload a photo of the room you're decorating and visualize it before making a purchase. Some high-end rug stores also have specialists you can chat with who can help you make the right selection. Not all of us feel confident in our interior design skills, so it's a big help to get second opinions.
Even after thoughtful deliberation, you may still purchase a rug you're not in love with. Once you lay it out in your room, you usually have at least 30 days to return it for either a full refund or an exchange. Be sure to read the fine print about each rug company and see if they offer free returns or if you'll have to fork out the money to send a potentially heavy and large rug back. That could be expensive!
Rugs are one of the most exciting things to shop for when you're sprucing up a space. You can even change them out to decorate for different holidays and seasonal decor. So if you can't decide on just one rug you want, you have our permission to splurge and buy a few. When you're browsing selections online, keep the following things in mind:
- Selection. Does the company give you plenty of design variations, sizes, and color options? To find the perfect rug, you need as many options to choose from as possible. Find a retailer that has a huge inventory but also makes it easy to sort through it all.
- Return policy. How long do you have to decide whether or not you are satisfied with the rug? Does the company offer free returns? Ideally you'll want to avoid restocking fees, so watch out for these as well.
- Customer satisfaction. What have customers said about the company? Do they have reviews on each individual rug with photos from other buyers? Pay attention to the Better Business Bureau rating for the company and reviews from people on third-party sites.
You're about to dive into a huge world of rugs you never even knew existed. Top Consumer Reviews has researched everything you need to know about the best rug companies you can buy from online. We hope this information helps you find beautiful rugs that make a great addition to your space.
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