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Rug Source Review

Sunday, October 2nd

2022 Rug Store Reviews

Rug Source Review 3.5 Star Rating

Rug Source

3.5 Star Rating
  • Over 25,000 rugs
  • "A+" rated and accredited by the BBB
  • 30-day return policy, no charge for return postage
  • Free shipping on all orders (lower 48 states)

Rug Source is based in Charlotte, North Carolina and is one of the few rug stores in our review with both an online presence and a brick-and-mortar showroom. This retailer has a little something of everything, from antique "palace-sized" rugs from the 1800s to machine-made rugs that won't make you panic when you spill your coffee.

Lots of useful filters

To shop for rugs here, it's easiest if you have something to get you started: either a color you're trying to match, a particular size, or a rug category (Persian, Turkish, Oriental, Antique, even Clearance). Once you've chosen that, it's easy to use filters to sort through your choices. We thought it was fun to be able to see the age ranges (yes, some of the rugs here are new), countries of origin (like Russia, Morocco, Nepal and Afghanistan), and pile (such as Kork Wool, Manchester Wool, Silk or even polyester).

Not the most professional website

Rug Source isn't quite as polished as some of the rug stores we evaluated. For example, when we looked at the most costly floor covering sold here - a Pre-1900 Antique Vegetable Dye Khotan Large Oriental Rug (25'x37'), priced at $133,200 - the item description said it was made in Mongolia but the label in the photos had the origin listed as Egypt. We also spotted several typos and errors scattered throughout the site, which detracted from the confidence we might place in this retailer.

Helpful photo tool, but no reviews on individual products

Another feature lacking here is product reviews. No matter which rug catches your eye, you won't have any shopper input to help you with your purchase. Rug Source's rivals almost always let you see ratings from customers, even photos of how those floor coverings looked once put in place. While we like that this store gives you a tool to see how a particular rug looks in your room, based on a photo you take and upload, it's also useful to get real-world feedback.

Best Rug Stores

Solid reputation

With only one complaint in the last three years, Rug Source earns accreditation and an "A+" from the Better Business Bureau. They don't have as many customer reviews as some of the rug stores in our review, but the few dozen we found were very positive (over 90% giving the retailer a 4- or 5-star rating). A handful of customers didn't think the rug quality matched the description, but the vast majority say that these rugs are even better than the photos depict.

Generous return policy

Plus, you're protected by a 30-day return policy. If your rug doesn't meet your expectations, you can request a return label within 30 days of delivery and Rug Source will pay for the postage.

Worth a look

There's no reason to avoid buying rugs from Rug Source. The company has a good-enough reputation, a reasonable selection (especially in the one-of-a-kind/vintage category), and a strong return policy. Will you find absolutely every type of rug here? No, but if you spot one that fits the floor space you have at a price you like, we encourage you to give Rug Source a try.

Where Can You Buy the Best Rugs?

In an age where so much of our shopping is online, you might think it would be the most convenient to buy them online. You'd be right! There's absolutely no need to drive all over town looking for the perfect floor covering for your home office, bedroom, or any other space, because all of the tools are literally in your hands.

How do online rug stores help you get the right rug for your decor? Naturally, you'll need to start by taking accurate measurements of the area you're considering. Once you've got that taken care of, the fun starts. Most online rug stores let you shop specifically by the size and then filter by any other criteria you have: color, pattern, natural vs. synthetic, and so on.

The Best Rug Stores Compare Rug Stores Compare Rug Store Reviews What are the best Rug Stores Best Rug Store Reviews

Rug Store FAQ

Great question! Start by measuring the area you'd like to cover. Next, determine what patterns or colors you're looking for: are you making a bold statement or trying to quietly complement the rest of your decor? Finally, decide on your budget! From there, you can use the filtering options on most rug websites to narrow down the possibilities and find your perfect match.
Buying your rug online puts the world's best selection at your fingertips. Inventory at local stores can be extremely limited, so use the internet to get exactly what you want - probably at the best price! You can also get plenty of helpful information to guide your decision-making, like the differences between handmade and machine-made rugs or Oriental and Persian rugs, how to clean a rug, and so on.
You might be nervous about buying your next rug online, sight unseen. Don't be! You'll find ample descriptions on most retailers' websites to help you picture exactly what you're getting. But, if your rug is delivered and it's just not what you were expecting, most stores have a return policy of at least 30 days. Just be aware that you may have to pay a restocking fee and/or return shipping costs, depending on the retailer.
How does "$0" sound? The vast majority of online rug stores offer free shipping within the lower 48 United States (and a small number extend that to Alaska and Hawaii as well!).
Whatever you do, don't pull on the thread/fiber! Clip it at the source instead.
The longevity of any rug depends on several factors: how well it's made and what it's made of, how much traffic the area gets (e.g. pets, people, furniture), and where it's placed. The highest-quality rugs can last long enough to become a family heirloom, with the proper care.
It's not strictly necessary, but it's a good idea. Using a rug pad will protect the flooring underneath, add extra cushioning, and also offer better traction so that your rug doesn't slip around on the floor.
Regular upkeep includes vacuuming once a week to remove any dirt and dust, assuming you have the type of rug that can be vacuumed at all! Smaller rugs can be taken outside and shaken. Follow the manufacturer's recommendations for your rug, which may include a professional cleaning every few years.
Compare the Best Reviews

Continued from above...

Some of the best rug stores really go the extra mile to help you make your purchase. How about a tool that lets you upload a photo of the room you've got in mind and see exactly what any given rug will look like in that space? Amazing, right? Pantone color codes for comparison, rug specialists available via live chat or toll-free number, and customer reviews complete with photos of how the rugs look in real life are just a few of the ways you'll be guided towards some fantastic options.

A few online rug stores focus solely on Persian and Oriental rugs, many of which are several decades old. Can you imagine the history behind a floor covering like that? Often sourced from estates (or even palaces), these rugs have a look and feel that is completely different from synthetic, mass-produced floor coverings - and sometimes with a correspondingly-high price tag!

Believe it or not, these one-of-a-kind rugs and their machine-crafted counterparts almost always have a 30-day return policy in case you change your mind or it just doesn't look quite right when you get it in place. Just watch out for the store's policy on return postage: some will cover it for you, but others make it your responsibility (which, as you'd expect, can be quite spendy for a larger rug).

Some retailers have thousands (or even hundreds of thousands) of rugs to choose from. Overwhelmed yet? Before jumping in and trying to pick a good online rug store, you should keep these criteria in mind for a smoother shopping experience:

  • Selection. Make sure the store has the kind of rug you want. There's no need to spend time poring over the inventory at a Persian rug specialty retailer if you're just looking for an outdoor rug for the patio. The more rugs a store has, the more likely it is that you'll find several options that would work.
  • Shopping Tools. How does the store help you find what you need? Is it intuitive to use for narrowing down the options? Can you see how the rug would look in your home? With good tools, you minimize the chances of getting something you have to send back.
  • Return Policy. Speaking of sending things back, does the rug store let you make a return? What are the terms, and who's responsible for the shipping costs back to the warehouse?
  • Reputation. Have other shoppers had a good experience with the retailer? Some signs to look for are a positive rating ("A" or "A+" ) from the Better Business Bureau, equally high ratings from customers (both on individual products and about the store itself), and happy reviews from clients who have bought rugs there more than once.

TopConsumerReviews.com has evaluated and rated the best online rug stores available today. We're sure this information will help you find the right covering for any floor space, big or small!

Compare Rug Stores

Select any 2 Rug Stores to compare them head to head

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  • Rug Studio
  • Wayfair
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  • Fine Rug Collection
  • Rug Source
  • eSaleRugs
  • RugKnots
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  • Rugs USA
  • Super Area Rugs
Rug Studio vs Wayfair Rug Studio vs E Carpet Gallery Rug Studio vs Fine Rug Collection Rug Studio vs Rug Source Rug Studio vs eSaleRugs Rug Studio vs RugKnots Rug Studio vs Burke Decor Rug Studio vs Rugs Rug Studio vs Rugs USA Rug Studio vs Super Area Rugs Wayfair vs E Carpet Gallery Wayfair vs Fine Rug Collection Wayfair vs Rug Source Wayfair vs eSaleRugs Wayfair vs RugKnots Wayfair vs Burke Decor Wayfair vs Rugs Wayfair vs Rugs USA Wayfair vs Super Area Rugs E Carpet Gallery vs Fine Rug Collection E Carpet Gallery vs Rug Source E Carpet Gallery vs eSaleRugs E Carpet Gallery vs RugKnots E Carpet Gallery vs Burke Decor E Carpet Gallery vs Rugs E Carpet Gallery vs Rugs USA E Carpet Gallery vs Super Area Rugs Fine Rug Collection vs Rug Source Fine Rug Collection vs eSaleRugs Fine Rug Collection vs RugKnots Fine Rug Collection vs Burke Decor Fine Rug Collection vs Rugs Fine Rug Collection vs Rugs USA Fine Rug Collection vs Super Area Rugs Rug Source vs eSaleRugs Rug Source vs RugKnots Rug Source vs Burke Decor Rug Source vs Rugs Rug Source vs Rugs USA Rug Source vs Super Area Rugs eSaleRugs vs RugKnots eSaleRugs vs Burke Decor eSaleRugs vs Rugs eSaleRugs vs Rugs USA eSaleRugs vs Super Area Rugs RugKnots vs Burke Decor RugKnots vs Rugs RugKnots vs Rugs USA RugKnots vs Super Area Rugs Burke Decor vs Rugs Burke Decor vs Rugs USA Burke Decor vs Super Area Rugs Rugs vs Rugs USA Rugs vs Super Area Rugs Rugs USA vs Super Area Rugs
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