Thursday, September 28th
2023 Rug Store Reviews
Rug Studio
- Over 50,000 rugs to choose from
- "A+" rated by the BBB
- Free shipping in the lower 48 United States
- 30-day return policy, customer pays return postage/freight
As a division of Oriental Rug Gallery, Rug Studio draws on over 90 years of experience as a family-owned business. Located in San Antonio, Texas, this rug store has tens of thousands of floor coverings in stock, most of which ship out within 24 hours of placing an order.
So many sizes to choose from
Looking at the available rug sizes here is the best way to get an overview of just how big the selection is. Rectangles start at 2'x3' and go up to 12'x15', then "oversized" . Oval, octagon, round, and square rugs go from "small" (less than 5') up to 9' and larger. Hall and stair runners come in standard, wide, and custom, or shop by lengths from 6' to 18'+. Half-moon rugs come in sizes from 1' to 4'. There's a rug here for just about any size and shape in Rug Studio's inventory of over 50,000 products. Besides shape, you can also start your shopping by color, style, weave, brand, sale items, or by which store you can see it on display (Austin, Dallas, Houston, San Antonio).
Luxury rugs available here
How does Rug Studio measure up to the competition with respect to the most expensive rug they sell? At the time of this review, that was the Feizy Luxury Rust-Ivory Area Rug. Unlike most of the retailers in our evaluation, this rug design was available in multiple sizes - though the options were more limited because this pattern had been discontinued. Still, at $41`,337 for an 11.5'x17.5' hand-knotted rug from India, this came in right about average: not the most extravagant and not the least, either.
Wallet-friendly floor coverings too
And the other end of the price spectrum? We found several different patterns of 2'x3' rugs for under $30. You'll find all of Rug Studio's best deals in the Clearance section; during our most recent visit, there were more than 15,000 options at discounts of up to 70%.
Pantone codes? Absolutely!
One way this store makes it really easy to color-match is by providing the Pantone color codes in addition to the basic description. For instance, the Surya Herati area rug is described as having aqua, butter, dark green, bright blue, eggplant, and many other colors - and if you want to be absolutely certain of exactly what they mean by that, the Pantone codes are listed right next to it. It's no wonder that interior designers love using Rug Studio for their projects.
Help is on hand
We like how quick it is to get expert help when shopping for a rug here. Reach out to their online chat, send them an email, or use their toll-free number (9A-5P CST, Monday through Friday) to ask any questions you have or to get recommendations for the perfect rug. As Rug Studio puts it, "We didn't get to be over 90 years old by ignoring our customers!"
Standard return policy
The shipping and return policies at Rug Studio are fairly standard. Orders within the contiguous United States ship for free, and returns can be made within 30 days of shipment. However, you're responsible for the return postage or freight shipping, which can be costly on large area rugs.
Exceptional reputation
Like many of the rug stores we reviewed, Rug Studio earns an "A+" rating from the Better Business Bureau, Better yet, there were no complaints filed with the BBB: pretty impressive for a company that's been in business for the better part of a century. Most shoppers report an excellent experience getting rugs here, especially with respect to customer service. Many reviews are from repeat clients who have used Rug Studio for multiple purchases over the years; we love that kind of longevity in this industry.
Best overall choice for rugs
This retailer's emphasis on customer service, combined with unparalleled expertise and a vast selection of floor coverings in so many sizes and styles, make it the best choice for your next rug purchase. Rug Studio earns our first-place ranking among rug stores.
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Where Can You Buy the Best Rugs?
In an age where so much of our shopping is online, you might think it would be the most convenient to buy them online. You'd be right! There's absolutely no need to drive all over town looking for the perfect floor covering for your home office, bedroom, or any other space, because all of the tools are literally in your hands.
How do online rug stores help you get the right rug for your decor? Naturally, you'll need to start by taking accurate measurements of the area you're considering. Once you've got that taken care of, the fun starts. Most online rug stores let you shop specifically by the size and then filter by any other criteria you have: color, pattern, natural vs. synthetic, and so on.
Rug Store FAQ
Continued from above...
Some of the best rug stores really go the extra mile to help you make your purchase. How about a tool that lets you upload a photo of the room you've got in mind and see exactly what any given rug will look like in that space? Amazing, right? Pantone color codes for comparison, rug specialists available via live chat or toll-free number, and customer reviews complete with photos of how the rugs look in real life are just a few of the ways you'll be guided towards some fantastic options.
A few online rug stores focus solely on Persian and Oriental rugs, many of which are several decades old. Can you imagine the history behind a floor covering like that? Often sourced from estates (or even palaces), these rugs have a look and feel that is completely different from synthetic, mass-produced floor coverings - and sometimes with a correspondingly-high price tag!
Believe it or not, these one-of-a-kind rugs and their machine-crafted counterparts almost always have a 30-day return policy in case you change your mind or it just doesn't look quite right when you get it in place. Just watch out for the store's policy on return postage: some will cover it for you, but others make it your responsibility (which, as you'd expect, can be quite spendy for a larger rug).
Some retailers have thousands (or even hundreds of thousands) of rugs to choose from. Overwhelmed yet? Before jumping in and trying to pick a good online rug store, you should keep these criteria in mind for a smoother shopping experience:
- Selection. Make sure the store has the kind of rug you want. There's no need to spend time poring over the inventory at a Persian rug specialty retailer if you're just looking for an outdoor rug for the patio. The more rugs a store has, the more likely it is that you'll find several options that would work.
- Shopping Tools. How does the store help you find what you need? Is it intuitive to use for narrowing down the options? Can you see how the rug would look in your home? With good tools, you minimize the chances of getting something you have to send back.
- Return Policy. Speaking of sending things back, does the rug store let you make a return? What are the terms, and who's responsible for the shipping costs back to the warehouse?
- Reputation. Have other shoppers had a good experience with the retailer? Some signs to look for are a positive rating ("A" or "A+" ) from the Better Business Bureau, equally high ratings from customers (both on individual products and about the store itself), and happy reviews from clients who have bought rugs there more than once.
TopConsumerReviews.com has evaluated and rated the best online rug stores available today. We're sure this information will help you find the right covering for any floor space, big or small!
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