Tuesday, January 25th
2022 Rug Store Reviews
Super Area Rugs
- Over 7,600 area rugs to choose from
- Free shipping on all orders
- 30-day return policy, customer pays return postage
As you'd guess from the name, Super Area Rugs specializes in... area rugs! There are more than 7600 rugs offered by this online retailer, with plenty of choices for shapes, materials, and prices.
Use filters for easier shopping
There are a couple ways to go about finding the rugs that match what you need. At the top of the page, click the dropdowns if you already have a preference for the size, style, color, or room. Otherwise, you can click on "All Rugs" and then refine your results by color, price, material, size, style, or customer rating.
Needs more information
Super Area Rugs have a few options in the $5,000 and up range, the most expensive being the Derya Hand Knotted Area Rug, with dimensions of 12' x 8'10" . For a rug priced at $18,500, it's strange that it only has one image to consider. The description tells you that it's made of silk and crafted in India, but there's no listing of the colors and no tool for seeing how it would look in your home. We're not sure many people would commit to such an expensive rug based on that alone.
Better details on less expensive rugs
Looking at the opposite side of the price spectrum, we found options under $20 - including several outdoor rugs that were more like doormats than area rugs. One popular choice was the Soft Faux Sheepskin Fur Fluffy Area Rug in White, starting at $19.99 for a 2'x3' rectangle and going up to $200 for the much larger 8'x10' size. Super Area Rugs had lots of photos to see how it looked in different rooms, but no tools to upload photos to see how it would be in your own room.
Some decent customer policies
This rug store uses Shop Pay to allow customers to make four interest-free installment payments on purchases between $50 and $3,000. You'll also get free shipping - and some rugs are specially-designated as eligible for free one-day delivery. You'll have 30 days from the date your rug arrives to make a return request; there are no restocking fees, but you're responsible for the return postage.
Not nearly enough customer feedback
There's just not a lot of feedback to go on when trying to figure out if Super Area Rugs is a reliable store. We didn't find any listing with the Better Business Bureau, and despite proudly proclaiming that they've earned over 5,000 five-star reviews we couldn't even find 100. Or 10. (Their Facebook account had quite a few recent posts, but zero shopper comments and only one review.) Some of the rugs on their website have a couple hundred shopper ratings, others have none.
Last place until more info is offered
Where is this company located? What's their story? Who knows? Super Area Rugs could be the most awesome place ever to shop for rugs - but until they get a lot more transparent, we have no choice but to put them at the bottom of our rankings.
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The 11 Best Rug Stores
Where Can You Buy the Best Rugs?
In an age where so much of our shopping is online, you might think it would be the most convenient to buy them online. You'd be right! There's absolutely no need to drive all over town looking for the perfect floor covering for your home office, bedroom, or any other space, because all of the tools are literally in your hands.
How do online rug stores help you get the right rug for your decor? Naturally, you'll need to start by taking accurate measurements of the area you're considering. Once you've got that taken care of, the fun starts. Most online rug stores let you shop specifically by the size and then filter by any other criteria you have: color, pattern, natural vs. synthetic, and so on.
Rug Store FAQ
Continued from above...
Some of the best rug stores really go the extra mile to help you make your purchase. How about a tool that lets you upload a photo of the room you've got in mind and see exactly what any given rug will look like in that space? Amazing, right? Pantone color codes for comparison, rug specialists available via live chat or toll-free number, and customer reviews complete with photos of how the rugs look in real life are just a few of the ways you'll be guided towards some fantastic options.
A few online rug stores focus solely on Persian and Oriental rugs, many of which are several decades old. Can you imagine the history behind a floor covering like that? Often sourced from estates (or even palaces), these rugs have a look and feel that is completely different from synthetic, mass-produced floor coverings - and sometimes with a correspondingly-high price tag!
Believe it or not, these one-of-a-kind rugs and their machine-crafted counterparts almost always have a 30-day return policy in case you change your mind or it just doesn't look quite right when you get it in place. Just watch out for the store's policy on return postage: some will cover it for you, but others make it your responsibility (which, as you'd expect, can be quite spendy for a larger rug).
Some retailers have thousands (or even hundreds of thousands) of rugs to choose from. Overwhelmed yet? Before jumping in and trying to pick a good online rug store, you should keep these criteria in mind for a smoother shopping experience:
- Selection. Make sure the store has the kind of rug you want. There's no need to spend time poring over the inventory at a Persian rug specialty retailer if you're just looking for an outdoor rug for the patio. The more rugs a store has, the more likely it is that you'll find several options that would work.
- Shopping Tools. How does the store help you find what you need? Is it intuitive to use for narrowing down the options? Can you see how the rug would look in your home? With good tools, you minimize the chances of getting something you have to send back.
- Return Policy. Speaking of sending things back, does the rug store let you make a return? What are the terms, and who's responsible for the shipping costs back to the warehouse?
- Reputation. Have other shoppers had a good experience with the retailer? Some signs to look for are a positive rating ("A" or "A+" ) from the Better Business Bureau, equally high ratings from customers (both on individual products and about the store itself), and happy reviews from clients who have bought rugs there more than once.
TopConsumerReviews.com has evaluated and rated the best online rug stores available today. We're sure this information will help you find the right covering for any floor space, big or small!
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