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House of Scuba vs Dive Inn

Friday, April 18th

2025 Scuba Store Reviews

House of Scuba Review 4 Star Rating

House of Scuba

4 Star Rating
  • Competitive prices across major brands
  • Free shipping on orders over $50 for most products within continental US
  • Extensive inventory including 240+ BCDs, 270+ regulators/octos, 200+ dive computers, and 124+ types of fins
  • Full range of PADI certification courses from beginner to professional instructor level
  • Equipment maintenance services with transparent pricing and worldwide availability
  • Free lifetime replacement on service parts for Hollis, Oceanic, and Zeagle gear
  • Flexible 30/60/120-day satisfaction guarantee return policy
  • Specialized military and public safety diving equipment procurement services
  • In-house product testing by certified diving professionals before offering items for sale

If you're looking for a well-established scuba gear retailer with competitive prices and comprehensive services, House of Scuba might be worth checking out. You'll find an extensive inventory of diving equipment, PADI certification courses from beginner to pro level, and notably transparent pricing for equipment maintenance services that they'll handle whether you're local to San Diego or shipping from abroad. While they excel at in-person service (with a 4.4-star local rating), their online customer service could use improvement, as evidenced by mixed reviews on platforms like Trustpilot. This retailer is ideal for both novice divers who need guidance and technical divers seeking specialized equipment, but might not be the best choice if you prioritize rapid online customer support. Based on our review criteria, we give House of Scuba a high rating - they offer great value and services but need to strengthen their online customer service for a shot at our first place ranking.

Dive Inn Review 2.5 Star Rating

Dive Inn

2.5 Star Rating
  • Competitive prices on major brands, with potential savings on items like Mares regulators ($585 vs. $712) and Atomic Aquatics masks ($112 vs. $150)
  • Over 2 million products across 7,000 brands
  • Carries major brands including Scubapro, Suunto, Mares, Uwatec, Oceanic, Aqua Lung, Cressi, Tusa, Apeks, Atomic, and Hollis
  • Detailed product specifications, manuals, and clear import duty notifications provided
  • Worldwide shipping available to over 190 countries
  • 30-day return policy for unused items with original tags
  • Team of experienced dive instructors available for product advice

If you're a diver in Europe looking for extensive selection and potential deals on scuba gear, Dive Inn might be worth checking out - they carry over 2 million products across 7,000 brands in their massive warehouse. While their prices often look attractive, be aware that international shipping costs and potential customs fees can quickly erode any savings if you're outside Europe. The unpredictable delivery times (ranging from 10 days to 5 months) and occasionally frustrating customer service experiences make this retailer better suited for patient shoppers who aren't in a rush for critical gear. We recommend Dive Inn primarily for European divers seeking basic equipment, while North American customers should consider US-based online scuba stores that offer price matching.

Where is the Best Place to Buy Scuba Gear?

If you're looking to upgrade your scuba diving gear, or you're just getting started with underwater adventures, you'll find that shopping for scuba equipment online offers both savings and selection - sometimes better than your local dive shop. While most online scuba stores maintain similar pricing (thanks to manufacturer agreements), they differ significantly in customer service.

Traditional brick-and-mortar dive shops that have expanded online typically provide personalized expertise and maintain long-term relationships with their customers. Meanwhile, large e-commerce retailers might offer less individual attention but compensate with extensive inventory options. If you do happen to find a lower price offered by an unauthorized scuba gear retailer, most authorized retailers offer price match guarantees between 100-110%.

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Scuba Store FAQ

Your basic equipment will include a mask, a regulator (i.e. the mouthpiece) and tank, and fins. Optional items include a wetsuit (not so optional if you're diving in cold water!), weights to help you stay below the surface more easily, an underwater camera, and anything else you might need for how you intend to spend your time (such as spearfishing, exploring a shipwreck, and so on).
In scuba diving, you're equipped to breathe underwater! Snorkeling is best for staying at the surface, because you'll need to hold your breath if you want to dive down for a closer look at a school of fish or a shipwreck. Both activities use a mask for optimal vision, and a wetsuit if you're trying to regulate your temperature.
Tec diving goes beyond the typical recreational scuba diving limits and requires divers to have extra training, experience and equipment. Most tec divers use two air tanks instead of one, two regulators, dive computers, and other backup gear. These dives go much deeper than most recreational scuba activities, so divers have to be better prepared for emergencies.
For the most part, yes. Your mask, for example, will likely be appropriate for any dive regardless of water temperature. However, if you plan on diving in water that is cooler than 75 degrees, you may want to consider buying scuba gear designed for temperate climates: you'll still be able to use it on tropical dives, but you'll stay warmer when you're in colder water.
If you have a local store that's open year-round, lucky for you! However, most brick-and-mortar stores don't carry as much inventory as you'll find online. For example, your dive shop may only have one or two brands of wetsuits, and maybe none in your size. Buying your scuba gear online gives you access to the best selection available, whether you're diving in June or January.
It's absolutely safe to get your scuba gear from a reputable internet retailer. Some of these companies have been in business for decades and have a loyal customer following. Just be sure to read up on each store's return/exchange policies before you buy. Most of them give you a window to send items back if they're not the right size or not what you expected - just watch out for restocking fees!
A few online retailers give you the opportunity to buy gently-used fins, masks and other equipment. You may also be able to trade in your own gear for an upgrade. And, like most internet businesses, scuba gear stores often have promotional discounts, buy-more-and-save bundles, or free shipping if your purchase meets a certain minimum threshold. Scuba gear is definitely spendy, but there are ways to save some cash if you're a savvy shopper.
Most scuba gear stores are more than happy to answer any questions you may have. Look for a toll-free number or online chat option on their websites. You can also visit the PADI (Professional Association of Diving Instructors) website to get more information about diving in general or even find a scuba class near you!
Compare the Best Reviews

Continued from above...

Want more than just equipment? Many online scuba retailers create a complete diving ecosystem for their customers. You'll find equipment maintenance, tank services, gear rental programs, and certification courses. Some even partner with local instructors and organize diving excursions.

If you're worried about finding the right fit, you may want to patronize an online store with physical locations near you, but if that's not possible, you should go for an online scuba store with a generous return policy that includes gently-used items. (Because sometimes you don't realize how much extra room there is in your wetsuit until you take it for a spin.)

When choosing an online scuba gear store, also consider these important factors:

  • Product selection and availability. If you're a tech diver, do they have specialized equipment like side-mount BCDs, back-plate/wing systems, or double tanks? Look for stores that carry major brands and offer various price points to match your budget.
  • Customer service and expertise. Are the retailers' staff members experienced divers? Can they give personalized recommendations about equipment selection? What communication channels are available to reach their support team? Choose a scuba store that cares about your safety and is more passionate about scuba diving than they are about their bottom line.
  • Return policy and warranty support. How long do you have to return items? Will they accept gear you've tried on? What happens if something breaks under warranty? When choosing scuba gear, you need to be able to return it if it doesn't work out.
  • Shipping and handling. How quickly do they ship orders? Do they offer free shipping on orders over a certain dollar amount? Choose a scuba gear store with consistent shipping and delivery timelines, or risk not having your gear in time for your vacation.

Whether you're shopping for your first mask and fins or upgrading your entire kit, finding the right online scuba gear store is crucial for your diving success and safety. Top Consumer Reviews has evaluated and ranked the best scuba gear stores available online. We hope this review helps you find the perfect equipment for your underwater adventures.

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