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Dive Inn Review

Sunday, June 20th

2021 Scuba Store Reviews

Dive Inn Review 2.5 Star Rating

Dive Inn

2.5 Star Rating
  • Return Policy: 30 days from date delivery for a full refund on unused/unworn items in their original packaging.
  • Customer is responsible for all return shipping costs (to Spain)

Dive Inn carries a LOT of scuba gear, ranging from logbooks and instruments to masks and even spearguns! (We even spotted some underwater vehicles.) Their site proudly informs shoppers that there are more than 700,000 products spanning 1700+ brands available for purchase.

Large number of wetsuits

Considering our two comparison scuba gear items - the wetsuits by Xcel and regulators by Scubapro - Dive Inn was mostly average. They carried four total items from the Xcel wetsuit line, ranging in price from $90.49 to $316.99: two shortie-style suits and two full-body designs. You'll find many more options with the other brands they carry, with nearly 500 in the SEAC line alone. SEAC specifically tends to be pretty budget-friendly. We spotted men's and women's shortie styles for less than $70 and some full-body styles for right around $100.

Make sure it's compatible

Dive Inn doesn't carry any Scubapro regulators, so we weren't able to make that comparison. Most of the brands this store offers - Metalsub, Tecnomar, SEAC and others - seem to be European manufacturers that might not be compatible with scuba gear you already own.

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Headquartered in Spain

Why European brands? Because Dive Inn is headquartered in Spain. That can make for some challenges, compared with buying from US- or Canada-based retailers. First, your shipping fees will depend on the weight of the items you buy; you can see what it'll cost as you add products to your online shopping cart. That also impacts returns: while you'll have 30 days to return any scuba gear that's still in new/unused condition, you're on the hook for the shipping costs back to Spain.

Mixed customer reviews

Customer comments were also very mixed. Out of more than 4,000 independently-verified reviews, Dive Inn had a disappointing average of just 3 out of 5 stars. While some shoppers raved about quality gear and affordable prices, others said that they were told things were out of stock only after they paid for their orders, and that it was notoriously difficult to get a hold of help from anyone in their customer service department. A few also mentioned that Dive Inn reps didn't speak very fluent English - understandable given that they're based in a Spanish-speaking country, but useful to keep in mind if you don't know how to hablar espanol.

Try elsewhere first

Generally speaking, Dive Inn could be a great store for buying scuba gear - if you're ordering from somewhere in Europe. For example, maybe you're there on an extended vacation, working as an expat, or some other situation. Otherwise, if you're in the US, you're likely to have a more satisfying shopping experience if you get your equipment from one of the higher-ranked retailers in our evaluation.

Where Can You Find the Best Scuba Gear?

Just like most products, the answer to that question is "online!"

Gone are the days of struggling to get the right fins, weights, tanks and everything else you need from a local dive shop - if you could even find one within a reasonable driving distance! Instead, with just a few clicks, you can have your scuba gear on its way to your house, all ready for your next underwater adventure.

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Scuba Store FAQ

Your basic equipment will include a mask, a regulator (i.e. the mouthpiece) and tank, and fins. Optional items include a wetsuit (not so optional if you're diving in cold water!), weights to help you stay below the surface more easily, an underwater camera, and anything else you might need for how you intend to spend your time (such as spearfishing, exploring a shipwreck, and so on).
In scuba diving, you're equipped to breathe underwater! Snorkeling is best for staying at the surface, because you'll need to hold your breath if you want to dive down for a closer look at a school of fish or a shipwreck. Both activities use a mask for optimal vision, and a wetsuit if you're trying to regulate your temperature.
Tec diving goes beyond the typical recreational scuba diving limits and requires divers to have extra training, experience and equipment. Most tec divers use two air tanks instead of one, two regulators, dive computers, and other backup gear. These dives go much deeper than most recreational scuba activities, so divers have to be better prepared for emergencies.
For the most part, yes. Your mask, for example, will likely be appropriate for any dive regardless of water temperature. However, if you plan on diving in water that is cooler than 75 degrees, you may want to consider buying scuba gear designed for temperate climates: you'll still be able to use it on tropical dives, but you'll stay warmer when you're in colder water.
If you have a local store that's open year-round, lucky for you! However, most brick-and-mortar stores don't carry as much inventory as you'll find online. For example, your dive shop may only have one or two brands of wetsuits, and maybe none in your size. Buying your scuba gear online gives you access to the best selection available, whether you're diving in June or January.
It's absolutely safe to get your scuba gear from a reputable internet retailer. Some of these companies have been in business for decades and have a loyal customer following. Just be sure to read up on each store's return/exchange policies before you buy. Most of them give you a window to send items back if they're not the right size or not what you expected - just watch out for restocking fees!
A few online retailers give you the opportunity to buy gently-used fins, masks and other equipment. You may also be able to trade in your own gear for an upgrade. And, like most internet businesses, scuba gear stores often have promotional discounts, buy-more-and-save bundles, or free shipping if your purchase meets a certain minimum threshold. Scuba gear is definitely spendy, but there are ways to save some cash if you're a savvy shopper.
Most scuba gear stores are more than happy to answer any questions you may have. Look for a toll-free number or online chat option on their websites. You can also visit the PADI (Professional Association of Diving Instructors) website to get more information about diving in general or even find a scuba class near you!
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Continued from above...

Why is scuba diving still so popular? That's easy: who wouldn't want to explore for sunken treasure in old shipwrecks, get up close and personal with tropical fish, or just have the opportunity to explore the ocean much more deeply (literally!)? Sure, snorkeling might let you do some of that, but you're limited to the length of time you can hold your breath!

Whether you're an experienced diver looking to upgrade your wetsuit, or a novice working on getting PADI certification in time for a cruise vacation, you'll want to get high-quality scuba gear at the best prices. How can you decide which online scuba shop should earn your business?

Consider these criteria to ensure that your customer experience is a good one:

  • Selection. How many brands does the retailer carry? Do they offer a full range of scuba gear, or just a few types of items like wetsuits or fins? A store with ample options is more likely to have something in your size and preferred style.
  • Pricing. Are the prices competitive with other retailers'? Does the company offer any money-saving perks like free shipping or discounts?
  • Reputation. What do other scuba enthusiasts say about their experiences buying from this store? Has the company been evaluated by the Better Business Bureau?
  • Return Policy. Scuba gear can be challenging to fit correctly. If you order yours and it isn't quite right, can you return it? If so, how long do you have to send it back? The best scuba gear stores may even allow you to return used merchandise for a refund or store credit.

TopConsumerReviews.com has evaluated and ranked the best online retailers of scuba gear. We hope this information helps you find all of the wetsuits, fins and other equipment you need for your next dive!

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