Dive Right In Scuba Review

Sunday, May 18th

2025 Scuba Store Reviews

Dive Right In Scuba

• Price-matches competitors within a 60-day window and free ground shipping on orders over $75
• PADI 5 Star Career Development Center and SDI/TDI 5 Star Instructor Training Center
• Comprehensive training programs from beginner to instructor level, including specialized courses
• Full-service repair facility for all scuba equipment
• Unique virtual learning options including equipment maintenance courses
• 60-day return policy with option for store credit up to 120 days
• Exceptional customer service with 4.8-star average from nearly 5,000 reviews
• Extensive inventory of major brands and accessories

Looking for high-quality scuba gear and expert guidance on your diving journey? Since 2005, Dive Right In Scuba's website has been serving the Illinois diving community with an impressive selection of scuba gear, state-of-the-art repair facilities, and a passionate team ready to help both newcomers and seasoned pros. They've built their reputation on exceptional service, offering everything from comprehensive training programs (including specialized courses for firefighters - how cool is that?) to a massive inventory of diving equipment at competitive prices. With two physical locations in Plainfield and Orland Park, plus their user-friendly online store, you'll find all the scuba gear and support you need to make your underwater adventures unforgettable.

Get certified

At Dive Right In Scuba's website, you'll find way more than just scuba gear for sale. As a PADI 5 Star Career Development Center and SDI/TDI 5 Star Instructor Training Center, they offer courses for everyone from beginners to future instructors. They also provide specialized training for police and fire diving, CPR certification, and freediving. They even help military veterans pursue instructor certification using VA benefits.

Learn to service your own scuba gear, or pay them to do it

Need your scuba gear fixed? Dive Right In Scuba handles everything from drysuit and regulator repairs to BCD maintenance and tank fills. They're also the only online scuba gear retailer we found offering virtual learning - you can take online courses to learn things like equipment maintenance, including their regulator servicing class that costs around $250 (though you'll need to invest in tools and materials). This course comes highly recommended by past students.

Adventure awaits

Looking to put your scuba gear and skills to use? Dive Right In Scuba offers an exciting lineup of trips, including adventures to the Georgia Aquarium, the Sea of Cortez, and the Bahamas. They also provide local diving opportunities with Great Lakes boat charters, plus convenient services like gear rental and a swim program.

Prices compare to competitors

When you're shopping for scuba gear at Dive Right In Scuba, you'll find their prices match up perfectly with other major retailers. A quick look at some popular items shows this clearly - their Bella BCD from Scubapro goes for $759, and the Mares Abyss 22 Navy II runs $795.95, in line with manufacturer pricing. (When you're investing in life-support equipment, it's not wise to trust suspiciously cheap gear.)

A price match policy that protects you

However, if you do happen to spot a lower price from a competitor that you'd like to take advantage of, Dive Right In Scuba offers a price match guarantee. Just click the Price Match button next to any product and fill out a quick form. Even better, if you find a lower price within 60 days after your purchase, they'll credit you the difference toward your next buy. This allows you to take advantage of unauthorized dealers' prices while giving you the peace of mind of a full manufacturer's warranty - though Dive Right In Scuba will need 24 hours to verify the competitor has the item in stock.

Website is neatly organized

When you visit Dive Right In Scuba's website, you'll find an intuitive shopping experience with gear organized into convenient categories like scuba gear, drysuits and wetsuits, technical diving, gear packages, accessories, watersport gear, and photography equipment. You can also browse by special sections like deals, new arrivals, and best sellers. Each product listing comes with detailed specifications, customer reviews, and a Q&A section to help you make informed decisions. (Pro tip: If you're having trouble finding a specific item through the search bar, use the filters in the left sidebar to narrow down by product type, brand, or model - it'll save you some time.)

Shipping options that work for your scuba shopping style

When you're shopping for scuba gear on Dive Right In Scuba's website, you'll find some pretty generous shipping offers that can save you money (if you play your cards right). They offer free ground shipping to the lower 48 states on orders over $75 of non-sale items. Just keep in mind that if you're using loyalty points for your purchase, the total after points needs to hit that $75 mark to qualify for free shipping - which might mean adding an extra mask strap or defog spray to your cart. For international divers, there's free Super Saver Shipping on orders over $1,000, though you'll want to factor in potential customs fees.

Returns that give you time to test your gear

Dive Right In Scuba understands that scuba gear needs to be just right, which is why their return policy is flexible. You've got 60 days to return new, unopened items for a full refund, and if you're between 60-120 days, you'll get the full amount back in loyalty points. If you've gently used the gear within 30 days, you can still get a full credit toward new equipment. This is particularly helpful when you're buying something like a wetsuit or BCD that ought to be tested in real conditions. However, some specialty items like rebreathers and oxygen sensors can't be returned, and custom gear might incur a restocking fee, so choose carefully when ordering those big-ticket items.

Dive Right In Scuba's customer service is legendary

Dive Right In Scuba's customer service goes way beyond what most retailers offer, and their near-flawless 4.8-star average from nearly 5,000 reviews can attest to that. What really sets them apart is their genuine interest in their divers' needs - customers report having detailed phone conversations about their diving plans, saying that staff will actually talk you out of buying expensive gear you don't need and suggest more appropriate (and affordable) alternatives. One long-time customer of 20 years praised how this dive shop has consistently maintained this high level of service and knowledgeable staff.

Makes buying scuba gear less intimidating

We're glad to report that Dive Right In Scuba has a proactive communication style. When they had an inventory issue with some regulators, they immediately reached out to their affected customers to discuss timing and options - and if you've ever ordered scuba gear for an upcoming vacation only for it not to arrive in time, you know how meaningful that is. Dive Right In Scuba makes the online scuba shopping experience feel more like visiting a local dive shop, sending personalized shipping confirmation emails with photos and staying available for post-purchase support, including helping you set up your gear and sending tutorial videos. As one customer put it, they're "a refreshing breath of humanity" in an era of automated responses.

Dive Right In with Scuba

You'll be hard-pressed to find a more trustworthy, customer-focused scuba gear retailer anywhere. With Dive Right In Scuba's perfect mix of competitive prices, exceptional customer service, and deep diving expertise, they've earned our highest recommendation. Whether you're just getting your feet wet or you're a seasoned diver, Dive Right In Scuba will make sure you're equipped with exactly what you need - no more, no less. They earn our top rating of 5 stars.