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The Crab Place Review

Saturday, January 29th

2022 Seafood Company Reviews

The Crab Place Review 3 Star Rating

The Crab Place

3 Star Rating
  • Gift Options: Gift certificates, cookbooks, kitchen tools, seasonings and sauces; can include a personalized gift message on a gift card

The Crab Place got its start in 1997, specializing just in fresh Maryland crab. Over the years, their business expanded to include other seafood options, like clams, crawfish, oysters and more.

Basic but easy to use website

You can easily see everything on offer by looking at the links on the left side of the page. That section also makes it simple to spot what might be on sale: at the time of our most recent visit, crab cakes, crawfish and snow crab legs were discounted 15%, and scallops were on sale for 20% off. Once you've clicked on a product that interests you, you'll see photos of each one and can order in the quantities you need. For example, Maryland Soft Shell Crabs were available in four sizes - Whales, Jumbos, Primes and Hotels - and sold in quantities of a half-dozen, dozen, and two dozen.

Save $10

Want to save $10? Sign up for The Crab Place's email newsletter and they'll send you a code for the discount. We got that offer as a pop-up, but you may be able to find it around the site too.

VIP Club

If you think you're going to be a frequent buyer from this seafood store, you may want to consider their VIP Club. For $59/year, you will get free or discounted shipping, depending on where you live: most zip codes east of the Mississippi River qualify for free ground shipping or discounted faster options like 2-Day or Next-Day, while other areas get a $20 discount. You should be aware that the club calendar expires every year on March 31, so it might not be as much of a bargain if you sign up in February compared with April. This club automatically renews every year on 4/1 unless you cancel in advance.

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Shipping is extra

Otherwise, shipping will probably run you anywhere from $19.95 to $69.96, based on your order total and delivery timeframe. The Crab Place doesn't offer free shipping on any orders outside of the VIP Club, no matter how much you spend. That's not as generous as many of their competitors who offer free delivery if your order reaches a certain minimum amount.

Good gifts for givers

How about gift-giving? The Crab Place offers both virtual and physical gift cards, ranging from $25 to $500. You can also enter a message if your purchase is a gift, and they'll enclose a gift card with the order. That's a separate box from the comments field, so you'll have up to 250 characters to express your well-wishes and another space if you have any special handling instructions to pass along. Besides seafood, this retailer carries a selection of cookbooks, kitchen tools, seasonings and sauces, if you'd like to put together a complete seafood dining experience for your gift recipient.

100% satisfaction guarantee

The company offers a 100% satisfaction guarantee that your order will arrive fresh or they'll replace it free of charge. You'll have 48 hours from delivery to make that claim - and, according to their policy, you may have to return your seafood for inspection. Sounds kind of gross to us, but we did spot a few customers who said they were asked to send in the spoiled fish before getting a replacement order.

Good reputation

This retailer has a good reputation overall, shown by an "A" grade from the Better Business Bureau. But, customer feedback in other places is mixed. On social media channels, we found an equal amount of positive and negative comments; some people posted photos of orders that didn't meet their expectations, and we didn't see much of a response from the company. Plus, most of the seafood shops we evaluated made it really easy to see current reviews that were collected independently; The Crab Place's website is so outdated, they don't have any review system there, and even their blog's most recent post was over 6 years old. But, their Facebook followers gave them an average of 4.5 out of 5 stars (across more than 400 people), so that's a good sign.

Could use an upgrade

The Crab Place could definitely use a refresh of their website, and it would be good to see any upgrades include a feed of current customer testimonials. In the meantime, this company's ranking still falls behind many of the seafood stores we considered. You might get a more robust customer service experience elsewhere, especially when it comes to shipping fees and satisfaction guarantees.

Who Sells the Best Seafood?

If you're a fan of crab, lobster, shrimp, oysters and more, you already know how challenging it can be to find your favorites locally - especially if you live far from the coast. Getting the best seafood at a supermarket or even a specialty store can be extremely hit-or-miss, because of high prices and lack of variety most of the time.

Fortunately, like almost everything else you buy, seafood can easily be ordered online. Sound "fishy"? Not at all: some of the world's most renowned fishmongers make their products available for direct delivery to your home, giving you access to the freshest fish on the market (short of catching it yourself!).

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Seafood Company FAQ

If it's aquatic and edible, it's probably classified as seafood. This includes crustaceans like lobsters and shrimp, mollusks such as clams and oysters, plus most varieties of fish.
The clue is in the name: one type is raised similar to livestock, while the other is caught out in open waters. Farm-raised seafood is often considered more sustainable than wild-caught and is usually less expensive.
Have you ever gone to the supermarket and caught a whiff of that fishy smell? That usually means that the seafood isn't fresh. Buying it online shortens the process from catch to consumption, eliminating many of the middle steps of transportation and shelving that lead to less flavorful seafood.
Online seafood companies take great care to carefully prepare and package your delivery. Boxes often include cold packs and insulation to make sure it's in perfect shape when it arrives at your doorstep.
Sometimes. It depends on the seafood company you select and how much you order. Some retailers offer free shipping with a certain minimum order amount.
That's where the fun really starts. How about a paella dinner box, some chowder or dessert to go along with your seafood? There are so many options you can include to really round out your special occasion meal or just for the halibut. (Sorry.)
Yes, and your dinner guests thank you for asking. Most online seafood retailers have both raw and prepared choices among their seafood offerings. When you get a little more confident in your abilities, trust that you'll be able to find plenty of step-by-step instruction - either included with your delivery or on the website (or both).
Please and thank you! While not every online seafood store has robust gift-giving options, some want to make it as easy as possible to send a delightful gift to your lucky recipient. From oil/vinegar samplers to dark chocolate or even just a gift card to spend as they like, your loved ones will appreciate your thoughtfulness. You can usually include a personalized note to accompany the delivery; just look for that feature during the checkout process.
Compare the Best Reviews

Continued from above...

The best online seafood stores guarantee that you'll be 100% satisfied with your order, so that you don't have to worry about the quality of the packaging or the food itself. Another great perk of buying seafood online from a reputable store is the ability to select package deals. Why settle for just crab legs or a lobster tail when you can mix-and-match all of your favorites?

Some retailers go beyond seafood and allow you to purchase full meal packages, surf-and-turf combos, and much more. And, best of all, many of these packages and individual seafood items can be sent as a gift to the foodies on your gift-giving lists. (Say goodbye to boring gift cards!)

Whether you're buying seafood for yourself or someone else, you've got lots of options. How can you tell which online seafood store is the right one? Here are several factors to keep in mind as you make your decision:

  • Selection. Does the company offer a wide variety of seafood to choose from, or do they specialize in just a few kinds? What gift-giving options are available?
  • Pricing. How much can you expect to spend for the seafood you're craving? Are prices competitive with what you'd find at a competitor's site?
  • Reputation. What do other shoppers say about their experiences buying seafood from the company? Is the customer service team knowledgeable and responsive if problems arise? Is there a strong satisfaction guarantee in place, in the event that your seafood arrives less-than-fresh?

TopConsumerReviews.com has evaluated and ranked the best sources of seafood available to order online. We hope this information helps you get the freshest, most flavorful seafood delivered right to your home - or to the home of your lucky gift recipient!

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