Friday, January 17th
2025 Senior Care Service Reviews
BrightStar Care
- Can provide both non-medical and skilled nursing senior care
- 365 office locations in 39 states
- Joint Commission accreditation for many locations
- Personalized care plan supervised by an RN, even for non-medical care
- Full client oversight and comprehensive case management
- All caregivers undergo in-depth interviews, background checks, drug screening, and licensing/certificate verification
- "A+” rated by the BBB
- In business for 20+ years
BrightStar Care has been providing comprehensive senior care services for over 20 years through its 365 franchised offices across 39 states in the US. The company offers both non-medical and skilled nursing care, with services tailored to individual needs and supervised by registered nurses. Caregivers undergo rigorous vetting processes, including interviews, background checks, and drug screenings. BrightStar Care has earned an "A+" rating from the Better Business Bureau and has received lots of positive client feedback regarding the attentiveness and kindness of their caregivers. Although availability may be limited because not all states are covered by BrightStar franchises, we highly recommend you see if there's an office near you.
Home Helpers
- Services include personal care/companionship, nutrition/well-being, safety/24-hour monitoring, wellness calls
- 225+ locations in 37 states
- Free in-home assessment
- All caregivers are extensively background checked, well-trained, and insured
- "A+” rated and accredited by the BBB
- More than 25 years of experience
With over 225 franchise offices in 37 states, Home Helpers has been providing personalized care services since 1997. The company offers comprehensive services that can include personal care, companionship, nutrition, well-being, safety, and 24-hour monitoring. They conduct thorough background checks on their caregivers and provide random supervisor visits to ensure quality care. The company has received an "A+" rating and accreditation from the Better Business Bureau, as well as positive feedback from clients, making them an excellent choice for senior care - if there's an office that serves your location.
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Where Can You Find the Best Resources for Senior Care?
Let's face it: as our loved ones get older (or as we do!), it can be hard finding the right resources for care. Most people resist the idea of going to an independent or assisted living facility, preferring instead to "age in place”. In fact, that's what two-thirds of Americans surveyed have said they plan to do, year after year.
There can be some challenges to making that happen. We all know that as we age, physical decline is to be expected: our balance falters, our memory gets a little fuzzy, and we may need to use the bathroom more often. Also, older people often struggle with daily tasks, like cooking and doing laundry, and they need someone to lend a hand from time to time.
Senior Care Service FAQ
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Plus, when friends and family aren't available, it can make it harder for everyone to feel comfortable with an at-home arrangement. Fortunately, senior care services can fill that gap, for everything from simple companionship a few times a week to more in-depth services like bathing and transferring from bed to chair and back again.
Having a care provider you can rely on is invaluable, whether you're the one receiving the help or the one getting the updates that yes, your beloved family member really is doing fine from day to day. But, we're all too familiar with some of the horror stories in the news - about senior citizens being taken advantage of (or worse) by those who were supposed to be there to help. It can make choosing a senior care service pretty nerve-wracking.
However, there are some amazing services out there with fantastic reputations. How do you sort out the good ones from the bad? Here are some criteria that can guide your decision-making:
- Care provider screening process. What is done to evaluate the people they hire? Background checks should be the bare minimum.
- Reputation. Look at what other clients have said about the senior care service and the individual carers (when available). Does the service have a good track record? See if the company has been rated by the Better Business Bureau, if it has industry accreditations, and above all, if previous and current clients have positive things to say about their experience.
- Availability in your area. The best senior care platform in the world isn't much use if they don't have carers near you. Double-check that their services are offered in your area before you get too involved in the process. Once you've determined that it's available, be sure to ask how long you can expect it to take to be matched with a caregiver: in some areas, it can happen quickly, but in others it may take a month or more.
- Rates and contracts. It's fairly common for a senior care service to have a minimum number of weekly hours, and pricing tends to start around $15-$20 per hour. Find out if your contract can be canceled or modified whenever you want.
- Multiple caregivers. Ask if the service will pair you with the same caregiver from visit to visit or if you would possibly be working with multiple individuals. If the senior requiring care is sensitive to change, it might be a deal-breaker if you could possibly see a new face every time.
While it can feel a little sad or scary to look for senior care, it's well worth the time to get the help that allows you or your loved one to keep living life to the fullest. The experts at here at Top Consumer Reviews have done a deep dive into some of today's most popular services, so that you can connect with a reliable service and compassionate caregivers as soon as possible.
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