Saturday, September 14th
2024 Senior Care Service Reviews
Home Instead
- World's largest home care franchise network: 1,200 locations around the world, 100,000+ clients and families
- Available services include personal care, nurse-directed care, hospice support and more (depending on location)
- Free care consultation
- All caregivers are carefully screened, background checked, and insured
- "A+” rated by the BBB
Home Instead is the largest home care franchise network, with over 1200 locations worldwide and serving more than 100,000 clients and families. They offer a wide range of services, including personal care, nurse-directed care, hospice support, and more, depending on the location. Caregivers undergo the screening and background checks you would expect from a well-established senior care provider. While Home Instead has a strong reputation and an "A+" rating from the Better Business Bureau, some franchise locations have received mixed client ratings, which prevents them from earning our top recommendation. Nonetheless, Home Instead remains a worthwhile option to consider for compassionate and high-quality senior care.
Synergy Home Care
- Offers non-medical home care services
- Offices in 40 states
- Free in-home assessment
- All caregivers undergo training, a national criminal background check, and are bonded and insured
- Office staff is available 24/7, 365 days a year
- "A+” rated by the BBB
- In business since 1999
Synergy Home Care is a senior care provider offering non-medical home care services. They operate in 40 states, but availability may vary even within those areas. Caregivers undergo training and background checks, and the company has an "A+" rating from the BBB. However, our evaluation found challenges in accessing the service, with glitchy online forms and difficulty contacting them. Due to these issues and limited availability, Synergy Home Care comes out at the lower end of our reviews compared to other senior care providers.
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Where Can You Find the Best Resources for Senior Care?
Let's face it: as our loved ones get older (or as we do!), it can be hard finding the right resources for care. Most people resist the idea of going to an independent or assisted living facility, preferring instead to "age in place”. In fact, that's what two-thirds of Americans surveyed have said they plan to do, year after year.
There can be some challenges to making that happen. We all know that as we age, physical decline is to be expected: our balance falters, our memory gets a little fuzzy, and we may need to use the bathroom more often. Also, older people often struggle with daily tasks, like cooking and doing laundry, and they need someone to lend a hand from time to time.
Senior Care Service FAQ
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Plus, when friends and family aren't available, it can make it harder for everyone to feel comfortable with an at-home arrangement. Fortunately, senior care services can fill that gap, for everything from simple companionship a few times a week to more in-depth services like bathing and transferring from bed to chair and back again.
Having a care provider you can rely on is invaluable, whether you're the one receiving the help or the one getting the updates that yes, your beloved family member really is doing fine from day to day. But, we're all too familiar with some of the horror stories in the news - about senior citizens being taken advantage of (or worse) by those who were supposed to be there to help. It can make choosing a senior care service pretty nerve-wracking.
However, there are some amazing services out there with fantastic reputations. How do you sort out the good ones from the bad? Here are some criteria that can guide your decision-making:
- Care provider screening process. What is done to evaluate the people they hire? Background checks should be the bare minimum.
- Reputation. Look at what other clients have said about the senior care service and the individual carers (when available). Does the service have a good track record? See if the company has been rated by the Better Business Bureau, if it has industry accreditations, and above all, if previous and current clients have positive things to say about their experience.
- Availability in your area. The best senior care platform in the world isn't much use if they don't have carers near you. Double-check that their services are offered in your area before you get too involved in the process. Once you've determined that it's available, be sure to ask how long you can expect it to take to be matched with a caregiver: in some areas, it can happen quickly, but in others it may take a month or more.
- Rates and contracts. It's fairly common for a senior care service to have a minimum number of weekly hours, and pricing tends to start around $15-$20 per hour. Find out if your contract can be canceled or modified whenever you want.
- Multiple caregivers. Ask if the service will pair you with the same caregiver from visit to visit or if you would possibly be working with multiple individuals. If the senior requiring care is sensitive to change, it might be a deal-breaker if you could possibly see a new face every time.
While it can feel a little sad or scary to look for senior care, it's well worth the time to get the help that allows you or your loved one to keep living life to the fullest. The experts at here at Top Consumer Reviews have done a deep dive into some of today's most popular services, so that you can connect with a reliable service and compassionate caregivers as soon as possible.
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