Wednesday, December 11th
2024 Senior Care Service Reviews
Visiting Angels
- Non-medical care available including companionship, grooming, dressing, toileting, light housekeeping, meal preparation, and errands
- Free in-home consultation
- All caregivers undergo a comprehensive background and criminal history check
- Caregiving process is monitored with frequent phone calls and supervisor home visits
- All agencies are licensed, bonded, and insured
- Can interview any caregiver prior to the start of services
- Can cancel services with two weeks' notice; can make permanent schedule changes with one-week's notice
- Caregivers can use "Caregiver University” to get advanced training for specific conditions
- "A+” rated by the BBB
- In business since 1998
Visiting Angels has been delivering in-home care to elderly adults for over 20 years, with over 600 franchised locations across the United States and internationally. This senior care provider offers a wide range of non-medical services tailored to individual needs and ensures the highest standards of care by conducting comprehensive background checks on all caregivers, monitoring the caregiving process through regular phone calls and supervisor visits, and providing access to specialized training. With an impressive average rating of 4.6 out of 5 stars based on nearly 2,000 reviews and an "A+" rating from the BBB, Visiting Angels stands out as a reliable and compassionate choice for senior care.
Comfort Keepers
- Provides non-medical care such as hygiene, bathing, and grooming; transfers and mobility assistance; incontinence care and toileting; feeding and meal preparation; light housekeeping and laundry; and more
- Private duty nurses available in some locations
- Available in 45 states
- All caregivers undergo DMV record/national/local criminal background checks, personal and professional reference checks
- All caregivers are bonded and insured
- Can do a virtual or in-home assessment to determine needs
Comfort Keepers was founded in 1998 to offer comprehensive in-home care beyond medical assistance. Operating as a Halifax brand, it has over 700 independently-owned franchises in 12 countries, providing extensive background checks, bonding, and insurance for all caregivers. Their services encompass non-medical care, such as hygiene assistance, meal preparation, and light housekeeping, with additional options like private duty nurses available in certain locations. While some customers and caregivers have had positive experiences, there have also been reports of management issues and missed appointments. You may want to look at alternative senior care options first, especially if you live in one of the five states where Comfort Keepers has no offices.
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Where Can You Find the Best Resources for Senior Care?
Let's face it: as our loved ones get older (or as we do!), it can be hard finding the right resources for care. Most people resist the idea of going to an independent or assisted living facility, preferring instead to "age in place”. In fact, that's what two-thirds of Americans surveyed have said they plan to do, year after year.
There can be some challenges to making that happen. We all know that as we age, physical decline is to be expected: our balance falters, our memory gets a little fuzzy, and we may need to use the bathroom more often. Also, older people often struggle with daily tasks, like cooking and doing laundry, and they need someone to lend a hand from time to time.
Senior Care Service FAQ
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Plus, when friends and family aren't available, it can make it harder for everyone to feel comfortable with an at-home arrangement. Fortunately, senior care services can fill that gap, for everything from simple companionship a few times a week to more in-depth services like bathing and transferring from bed to chair and back again.
Having a care provider you can rely on is invaluable, whether you're the one receiving the help or the one getting the updates that yes, your beloved family member really is doing fine from day to day. But, we're all too familiar with some of the horror stories in the news - about senior citizens being taken advantage of (or worse) by those who were supposed to be there to help. It can make choosing a senior care service pretty nerve-wracking.
However, there are some amazing services out there with fantastic reputations. How do you sort out the good ones from the bad? Here are some criteria that can guide your decision-making:
- Care provider screening process. What is done to evaluate the people they hire? Background checks should be the bare minimum.
- Reputation. Look at what other clients have said about the senior care service and the individual carers (when available). Does the service have a good track record? See if the company has been rated by the Better Business Bureau, if it has industry accreditations, and above all, if previous and current clients have positive things to say about their experience.
- Availability in your area. The best senior care platform in the world isn't much use if they don't have carers near you. Double-check that their services are offered in your area before you get too involved in the process. Once you've determined that it's available, be sure to ask how long you can expect it to take to be matched with a caregiver: in some areas, it can happen quickly, but in others it may take a month or more.
- Rates and contracts. It's fairly common for a senior care service to have a minimum number of weekly hours, and pricing tends to start around $15-$20 per hour. Find out if your contract can be canceled or modified whenever you want.
- Multiple caregivers. Ask if the service will pair you with the same caregiver from visit to visit or if you would possibly be working with multiple individuals. If the senior requiring care is sensitive to change, it might be a deal-breaker if you could possibly see a new face every time.
While it can feel a little sad or scary to look for senior care, it's well worth the time to get the help that allows you or your loved one to keep living life to the fullest. The experts at here at Top Consumer Reviews have done a deep dive into some of today's most popular services, so that you can connect with a reliable service and compassionate caregivers as soon as possible.
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