As people age, it becomes more difficult to do tasks like housework, driving, cooking, getting up and down stairs, or following a medication regimen. Senior care is when a team or individual assists with fulfilling the needs of an elderly person. They help keep them safe and able to continue living a fulfilling life.

At what age is someone considered a senior?

Someone is normally considered a senior by the time they reach the age of 65. This is mostly because 65 is when many people retire and when government benefits kick in. Most people don't consider themselves or loved ones a senior until they are at least 70 years of age or older.

What services does senior care include?

Senior care can include anything that will benefit the individual needing assistance. This will be decided on a case-by-case basis, but might involve doing laundry, running errands, home organization, housekeeping, transportation, and more. Almost anything that will help the elderly live a productive life can be performed through senior care.

Why should I use a senior care service?

If you or a loved one are suffering from an inability to take care of yourself and your home like you used to, it's time to get help. It is a wonderful thing for family and friends to step in and do what they can, but over time this can become burdensome and may not always be reliable. Hiring a senior care service ensures that help is always readily available when needed without having to rely on other loved ones all the time.

How often do caregivers visit the home?

Every person's needs are different, so you will be the one who decides how often a caregiver is needed. Sometimes they might visit a couple times a week to take care of grocery shopping or other essential duties around the house. Other times you need round-the-clock assistance and would hire a live-in caregiver to be there 24/7. There are many professionals with a range of flexibility who are available when you need them.

What are the qualifications of senior caregivers?

Most of the time, senior caregivers are over the age of 21. Depending on the agency you go with, the requirements they set for their candidates may differ slightly. You are able to set your own criteria for a caregiver and find someone who matches that. Some examples of qualifications include being CNA certified, first-aid certified, passing a company's senior care course, a nursing degree, experience working in a healthcare facility, and others. There is no such thing as a senior care license, so you'll find that the backgrounds and qualifications of candidates vary from person to person.

What is the cost of senior care?

When hiring a caregiver, you will usually be able to choose from a range of professionals with different backgrounds. For experienced caregivers who will be performing regular duties, the cost will be higher than a new CNA looking to get started in their career field. Most senior caregivers come with their own hourly rate, which will play a part in deciding who you choose to hire. It's not uncommon to see hourly rates between $10 and $30.

How do I choose the right senior care service?

Senior care companies make it easy to narrow down the list of available caregivers in your area. Using their online website, you'll be able to choose how soon you need to find a caregiver, your desired qualifications, the hours you need assistance, where you live, what you're willing to pay, and other important factors that will help filter through the pool of candidates. From there you can read bios of different caregivers and get a feel for who would be a good fit for you or your loved one. Some companies let you meet the caregiver or give them a trial run before hiring them on.

Always Best Care Review for February 2026 | Best Senior Care Services

Item: Always Best Care Review
Rating: 3.5
Author: Top Consumer Reviews

Wednesday, February 11th We evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

2026 Senior Care Service Reviews

Where can you find the best resources for senior care? As the years go by, we discover that our parents need a little more help than they used to. Perhaps an illness has afflicted a beloved family member who wants to stay at home rather than be moved to a care facility. Maybe we are the ones realizing that we're getting older and unable to care for ourselves properly. Whichever the case, finding quality and reputable home care for seniors can be a challenge.

3.4

GOOD

Good

Always Best Care

Over 230 locations in 30 states
Both medical and non-skilled services offered including personal care, hospice, memory care, respite care, and private duty nursing
24-hour care available
Always in Touch complimentary phone call program
Caregivers undergo background and reference checks
Medical care team supervised by a registered nurse
All providers are insured
In business since 1996

GOOD

3.4

On the Always Best Care website

Started in 1996, Always Best Care operates more than 230 locations in 30 states and Canada. Both medical and non-skilled services are offered for in-home and in-facility care.

Find a location and quickly request a consultation

To find one of the Always Best Care offices in your area, enter your ZIP code. There is a map shown with pins, but no easy way to see a location listing. The most offices appear to be on the East Coast and in the southern United States. First find a location near your loved one and then click to visit their website. From there you will be prompted to schedule a care consultation and available dates are shown. Once you select one, you are entered into a chat with an AI bot. You will be asked your name, email address, and phone number so Always Best Care can reach out to confirm the chosen date and time. (We find it strange that they do not ask any questions about the type of services you may desire -very different from other companies we've seen, though it means you aren't giving as much personal information over the internet, which can be seen as a plus by some).

Comprehensive lists of available services

At your Always Best Care consultation, you will meet with a care coordinator to create an individualized service plan. The company offers personal care services (such as toileting, transportation, light housekeeping, meal preparation, and companionship). The option for 24-hour care is offered, or you could just have a couple hours a week. Hospital to Home and hospice support (end-of-life) are also options. For more specialized services, Always Best Care offers cancer care and recovery, dementia and Alzheimer's care, in-facility care, palliative care, rehabilitation, transitional care, and respite care, among a list of others. Private duty nursing is listed along with nearly 30 other medical skill offerings. If you need skilled home health care for a specific condition, it's likely on this extensive list. We appreciated the bulleted listings clearly displaying what they have to offer.

Health monitoring devices and special care services

Always Best Care has numerous technology options to cater to the needs of your loved one. The free Always in Touch program is a "telephone reassurance program" for seniors, providing companionship and security for isolated clients in need of daily contact. (As the only program of its kind in our reviews, we feel this adds an added level of care that others should consider). A fall risk analysis is available to create a tailored care plan and implement proactive care for your loved one. Patient monitoring devices (blood pressure monitor, pulse oximeter, glucometer, weighing scale, and medical alert systems) for remote patient monitoring are another way to care for seniors in the home by reducing the need for in-person hospital visits, detecting health issues before they escalate, and tracking vital signs in a timely manner. A Personal Emergency Response System can provide emergency help at the push of a button, with 24/7 monitoring using both in-home and mobile solutions. Finally, Always Best Care provides 24/7 assurance by combining their in-home care with virtual support AI, using audio analytics to detect, predict, and prevent issues before they occur.

Caregivers supervised by dedicated RN

Caregivers with Always Best Care are subject to extensive background and reference checks. They are insured and receive expert training before starting to work, and ongoing training to keep up with industry demands. You'll work with your care coordinator and your loved one to select the best qualified person to provide care, matching to your specific needs. If your loved one requires skilled home health care, these care experts include certified registered nurses, therapists, and home health aides who will create a fully individualized care plan, supervised by a dedicated registered nurse available 24/7 to support your needs.

Senior living referral services

Should you decide to instead move your loved one into a community with other seniors, Always Best Care offers a free service to match clients with the top senior living communities for their preferences and budget. This includes assisted living, memory care, residential care, independent living, and nursing homes.

Clients leave above average to positive reviews

Since they are independently owned and operated, there is no single listing for Always Best Care on the BBB. However, we viewed six independent listings of their locations, all having no complaints and "A+" ratings by the BBB, which is promising. There are limited independent reviews across online platforms, though. With scores averaging 3.7 to 5 stars over just 150 reviews, it's hard to truly gauge customer satisfaction. We wonder why there are so few reviews for a company in business for nearly 30 years. However, positive reviewers mentioned "excellent home care", reliable caregivers, and solid communication. Most of the negative reviews we saw were related to customer service or bad experiences with caregivers. We recommend looking up your location to read reviews before scheduling a consultation.

Above average choice

If you're lucky enough to have an Always Best Care location near you, we recommend checking them out for all of the benefits they provide. The lack of more customer feedback and small nationwide presence are what keep them at just above average on our list of senior care options.

On the Always Best Care website

Continued from above...

Where Can You Find the Best Resources for Senior Care?

As the years go by, we discover that our parents need a little more help than they used to. Perhaps an illness has afflicted a beloved family member who wants to stay at home rather than be moved to a care facility. Maybe we are the ones realizing that we're getting older and unable to care for ourselves properly. Whichever the case, finding quality and reputable home care for seniors can be a challenge.

The purpose of senior home care is to keep people in the environment where they are most comfortable and familiar. This "aging in place" is preferred by 9 out of 10 older adults, compared to moving into a senior facility or assisted living. Services exist to help aging individuals to live with dignity as they are treated with respect by caregivers who practice compassionate personal care. They can help by bathing clients, assisting with meal preparation, and reminding them to take medication - all non-medical tasks.

Additionally, these types of companies make it possible for older people to remain independent and mobile with help even just a few hours a week. An estimated 41% of American adults over the age of 75 may be living alone. By providing transportation to appointments, getting groceries, or even playing a game of cards together, home caregivers can offer companionship and assistance to seniors who are isolated from family who may be hundreds of miles away.

Those who are already taking care of a loved one know how hard it can be. To help prevent burnout for caregivers who are often working another job and taking care of their own young families, respite care is an option offered by many companies. The service can be utilized on a one-time or recurring basis to provide a break for the nearly 1 in 5 Americans providing unpaid care for a relative.

And, sometimes professional medical care is required. In-home health care is available from some providers to avoid unnecessary trips to the doctor's office or hospital. If your loved one requires specialized care, be sure to look for nurses and other skilled medical service caregivers.

There are many factors to consider when looking at care for your aging loved one. Here are the top criteria on our list:

Availability in your area. Before going too far in your search, we recommend making sure the company offers care where you need it. Look up the local office and see if they will send caregivers to your location.
Reputation. While you have that office listing in front of you, what do the reviews say about this company? Since many are independently-owned offices, you need to look for reviews about the local provider or franchise before you decide to pursue care.
Care provider screening process. Does the company conduct background checks, drug screenings, or reference checks? It is imperative to make sure you have someone trustworthy in your home or taking care of your loved one.
Rates and contracts. You will have to do some research, because fees vary greatly from state-to-state, based on the services required and frequency of visits. Make certain you are comfortable with the fees, some of which may be covered by health insurance or other programs.
Multiple caregivers. Find out if you will have an assigned care team or be expecting a lot of different people to perform your home care services. Many people find it helpful to get comfortable with one or two people in their home rather than a revolving door of providers.

At Top Consumer Reviews, we want to help you make an informed decision regarding the best care options for your senior loved one (or yourself). To that end, we have reviewed and ranked some of today's most popular services - so you can identify the best home care available in your area and get assistance as soon as possible.

Always Best Care Review: Senior Care Services

2026 Senior Care Service Reviews

Always Best Care

Where Can You Find the Best Resources for Senior Care?

Senior Care Service FAQ