Tuesday, January 14th
2025 Senior Care Service Reviews
Right at Home
- Can provide both non-medical care and nursing services (depending on location)
- 600+ locations nationwide and international
- Free in-home consultation
- Every caregiver undergoes a criminal background check and is bonded/insured
- Caregiver shifts are verified through time sheets and internet-based solutions
- "A+” rated by the BBB
Right at Home was founded in Nebraska in 1995 and has expanded to 600+ franchise locations throughout the United States and seven other countries. Whether you need basic non-medical senior care, like medication reminders and meal prep, or your situation requires skilled nursing in the home, Right at Home has options that can help.
Excellent availability
While Right at Home doesn't come out and tell you where they do and don't have offices, we had no trouble finding senior care in both of our target zip codes: a suburb in a medium-sized metro area in the Southeast and a more rural area in the Midwest. For both of those locations, we were taken directly to the page for the office near us and could reach out right away. So, chances are good that there's a Right at Home franchise near you too.
Very easy to set up care
The process for establishing care through Right at Home is pretty standard and uncomplicated. Once you've identified the office in your location, you can either make a phone call or fill out the information in the online form (if you'd like them to have some details before you talk on the phone). The initial call will go over what kind of care you're looking for, answer any questions you may have, and set up a time for a free in-home consultation.
Individualized care plan
That visit will allow Right at Home to create an individualized care plan and to start the process of matching you with the right caregiver. All caregivers undergo an extensive screening process that includes a criminal background check and calling personal and professional references. Caregivers are also bonded and insured.
Visits are verified
One way that Right at Home stood out in our evaluation of senior care providers is their verification of caregiver visits. Not only does the company use basic time sheets filled out by the caregiver, but they also use several internet-based solutions to verify their time and attendance. If you ever want written verification of those care services, you can request them at any time.
Peace of mind
Given that some rival senior care providers have gotten complaints about visits that never happened, we love to see that Right at Home takes this step to give people peace of mind that the care is actually taking place. And, like some of our other high-ranking senior care services, Right at Home has supervisors visit periodically to make sure that clients are satisfied with the care they're receiving.
Impeccable reputation
Right at Home's reputation is phenomenal, starting with an "A+” from the Better Business Bureau. Many of their franchise locations earn Home Care Pulse's Best of Home Care Awards for categories including top senior care provider, top employer, and a leader in experience and training. But, what means more to us is the feedback we found from individuals, families, and even senior communities who would recommend Right at Home every time. Across the board, people say that their experience with senior care delivered by Right at Home providers is compassionate, reliable, flexible, and skilled. We encourage you to check out the feedback for the franchise office in your location and see for yourself.
#1 choice for senior care
If we were looking for senior care for our own loved ones, Right at Home would be the first call we'd make. Their service area is one of the largest we've found, and their commitment to both caregivers and clients is remarkable. Be sure to consider Right at Home when deciding which senior care provider is right for you.
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Where Can You Find the Best Resources for Senior Care?
Let's face it: as our loved ones get older (or as we do!), it can be hard finding the right resources for care. Most people resist the idea of going to an independent or assisted living facility, preferring instead to "age in place”. In fact, that's what two-thirds of Americans surveyed have said they plan to do, year after year.
There can be some challenges to making that happen. We all know that as we age, physical decline is to be expected: our balance falters, our memory gets a little fuzzy, and we may need to use the bathroom more often. Also, older people often struggle with daily tasks, like cooking and doing laundry, and they need someone to lend a hand from time to time.
Senior Care Service FAQ
Continued from above...
Plus, when friends and family aren't available, it can make it harder for everyone to feel comfortable with an at-home arrangement. Fortunately, senior care services can fill that gap, for everything from simple companionship a few times a week to more in-depth services like bathing and transferring from bed to chair and back again.
Having a care provider you can rely on is invaluable, whether you're the one receiving the help or the one getting the updates that yes, your beloved family member really is doing fine from day to day. But, we're all too familiar with some of the horror stories in the news - about senior citizens being taken advantage of (or worse) by those who were supposed to be there to help. It can make choosing a senior care service pretty nerve-wracking.
However, there are some amazing services out there with fantastic reputations. How do you sort out the good ones from the bad? Here are some criteria that can guide your decision-making:
- Care provider screening process. What is done to evaluate the people they hire? Background checks should be the bare minimum.
- Reputation. Look at what other clients have said about the senior care service and the individual carers (when available). Does the service have a good track record? See if the company has been rated by the Better Business Bureau, if it has industry accreditations, and above all, if previous and current clients have positive things to say about their experience.
- Availability in your area. The best senior care platform in the world isn't much use if they don't have carers near you. Double-check that their services are offered in your area before you get too involved in the process. Once you've determined that it's available, be sure to ask how long you can expect it to take to be matched with a caregiver: in some areas, it can happen quickly, but in others it may take a month or more.
- Rates and contracts. It's fairly common for a senior care service to have a minimum number of weekly hours, and pricing tends to start around $15-$20 per hour. Find out if your contract can be canceled or modified whenever you want.
- Multiple caregivers. Ask if the service will pair you with the same caregiver from visit to visit or if you would possibly be working with multiple individuals. If the senior requiring care is sensitive to change, it might be a deal-breaker if you could possibly see a new face every time.
While it can feel a little sad or scary to look for senior care, it's well worth the time to get the help that allows you or your loved one to keep living life to the fullest. The experts at here at Top Consumer Reviews have done a deep dive into some of today's most popular services, so that you can connect with a reliable service and compassionate caregivers as soon as possible.
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