Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

Visiting Angels Review

Wednesday, June 23rd

2021 Senior Care Service Reviews

Visiting Angels Review 4 Star Rating

Visiting Angels

4 Star Rating
  • Cost: Free to use website. Costs depend on chosen senior care services.

Visiting Angels is a network of franchised elder care agencies that was founded in 1998. Their commitment is to help seniors continue to live at home while having their health and day-to-day needs cared for. The Better Business Bureau gives them an A+ rating, but we found concerning reports from families who have used their services, saying that the caregivers who came to their home were lazy, dishonest, and unprofessional.

Incidents may be isolated

Because Visiting Angels is franchised, bad experiences with some branches and staff members do not necessarily reflect on all locations or the company as a whole. However, reported issues from clients seem to be met with a lack of concern by some franchises, so Visiting Angels corporate should hold their franchisees to a higher standard.

Nationwide service

Visiting Angels has over 600 locations in all 50 states. By entering your zip code, you can see the location nearest you and begin filling out information about what you're looking for. This primarily includes contact information, a mailing address, and if you're interested in a free in-home consultation. Once this form is submitted, Visiting Angels will review the information and contact you to move along the process.

Best Senior Care Services

Senior care services

The types of in-home care provided by Visiting Angels includes:

  • Temporary or Long-Term Care
  • Daytime, Evening, Overnight, 24 Hour, or Live-In Care
  • Respite Care
  • Alzheimer's Care
  • Dementia Care
  • Assistance with Activities of Daily Living

Easy to work with

The cost of any given care service will depend on a few factors. Caregiver rates are determined hourly, so Visiting Angels will work with you to determine your budget and then create a schedule that will stay within that budget. Most locations accept insurance coverage to help offset the total out-of-pocket costs for families. Once you've determined a schedule and plan of care with the Visiting Angels franchise near you, services can usually begin in as little as 48 hours.

Great amount of helpful information

Visiting Angels has a great deal of helpful information on their website. If you want a walkthrough of what in-home care looks like, how to get started, how to care for someone with Alzheimer's, how Visiting Angels helps with fall prevention, or what end of life care options are, it can all be found online. Their resources are valuable for anyone who needs information on where to begin with caring for their elderly loved one.

Free consultation

We recommend checking if one of the 600+ Visiting Angels locations is near you and scheduling a free consultation to see if this is the right service for your family. Be sure to bring up any concerns and questions you may have during the meeting and get answers as to how they handle negative situations, should they occur.

Good service

Visiting Angels is not our first choice for senior care, but they have a good Better Business Bureau rating, plenty of areas around the United States that they serve, and also good feedback from clients about their quality of care that make this provider worth a look. We see a lot of potential here for families needing a good resource to care for their senior family member, so we recommend learning more about the services they offer near you.

Where is the Best Place to Find Senior Care?

When someone we love needs extra help in their older age, we would go to the ends of the earth to find them the best place and people to care for them.

As much as we would love to have time 24/7 to provide everything they need, we often must resort to getting outside help for our elderly friends and family members in order for them to get the full attention they deserve. Not only might they need medical care, but also help with their finances, personal hygiene, shopping assistance, and help getting around.

The Best Senior Care Services Compare Senior Care Services Compare Senior Care Service Reviews What are the best Senior Care Services Best Senior Care Service Reviews

Senior Care Service FAQ

As people age, it becomes more difficult to do tasks like housework, driving, cooking, getting up and down stairs, or following a medication regimen. Senior care is when a team or individual assists with fulfilling the needs of an elderly person. They help keep them safe and able to continue living a fulfilling life.
Someone is normally considered a senior by the time they reach the age of 65. This is mostly because 65 is when many people retire and when government benefits kick in. Most people don't consider themselves or loved ones a senior until they are at least 70 years of age or older.
Senior care can include anything that will benefit the individual needing assistance. This will be decided on a case-by-case basis, but might involve doing laundry, running errands, home organization, housekeeping, transportation, and more. Almost anything that will help the elderly live a productive life can be performed through senior care.
If you or a loved one are suffering from an inability to take care of yourself and your home like you used to, it's time to get help. It is a wonderful thing for family and friends to step in and do what they can, but over time this can become burdensome and may not always be reliable. Hiring a senior care service ensures that help is always readily available when needed without having to rely on other loved ones all the time.
Every person's needs are different, so you will be the one who decides how often a caregiver is needed. Sometimes they might visit a couple times a week to take care of grocery shopping or other essential duties around the house. Other times you need round-the-clock assistance and would hire a live-in caregiver to be there 24/7. There are many professionals with a range of flexibility who are available when you need them.
Most of the time, senior caregivers are over the age of 21. Depending on the agency you go with, the requirements they set for their candidates may differ slightly. You are able to set your own criteria for a caregiver and find someone who matches that. Some examples of qualifications include being CNA certified, first-aid certified, passing a company's senior care course, a nursing degree, experience working in a healthcare facility, and others. There is no such thing as a senior care license, so you'll find that the backgrounds and qualifications of candidates vary from person to person.
When hiring a caregiver, you will usually be able to choose from a range of professionals with different backgrounds. For experienced caregivers who will be performing regular duties, the cost will be higher than a new CNA looking to get started in their career field. Most senior caregivers come with their own hourly rate, which will play a part in deciding who you choose to hire. It's not uncommon to see hourly rates between $10 and $30.
Senior care companies make it easy to narrow down the list of available caregivers in your area. Using their online website, you'll be able to choose how soon you need to find a caregiver, your desired qualifications, the hours you need assistance, where you live, what you're willing to pay, and other important factors that will help filter through the pool of candidates. From there you can read bios of different caregivers and get a feel for who would be a good fit for you or your loved one. Some companies let you meet the caregiver or give them a trial run before hiring them on.
Compare the Best Reviews

Continued from above...

It is important for many elderly people to feel self-sufficient while also having people there to support them. This can be a hard balance, so senior care services might be as minimal as periodic in-home visits to help with medical needs, take care of shopping trips, or complete housework. Other more intensive senior care services might look like a live-in senior facility where residents have their meals prepared for them, attend planned activities, and have little personal responsibility besides just relaxing and enjoying life.

To find the right care services for your loved one, looking around online is going to be the fastest, most reliable option. It could take months to go from company to company or facility to facility to meet all the staff members, learn what they have to offer, gather pricing information, and get a feel for the quality of care they provide. Thankfully, you can browse through the many senior care websites available to gather all the information you are looking for and compare them within a matter of minutes.

There are quite a few senior care services to choose from. Before committing to a company to take care of the special, elderly person in your life, we suggest you consider the following things:

  • Cost. How will the cost of a senior care search service compare with other services? Will it be affordable to use a specific company if you use them for months or even years?
  • Website Functionality. Is the website easy to navigate and identify all the information you're looking for? You'll likely have many concerns about the services out there, so make sure you find a company that gives you clear, concise details.
  • Selection. Are there a lot of senior care providers in your local area to choose from?

To help you find the best senior care, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you feel confident about the care your loved one will receive!

The Best Reviews of Senior Care Services