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Thursday, March 27th
EcoDirect was founded in 2009 and is based in Carlsbad, California. This company designs and distributes for residential, commercial, and independent battery-based applications. EcoDirect is dedicated to providing solar to everyone, and they have a dedicated team providing technical support and clear guidance so customers can narrow down the choices to what best fits their needs.
Inviting website
EcoDirect offers a better look and experience than many other solar panel companies that use a slightly altered version of the same overly busy website template. EcoDirect feels warm and inviting in comparison.
Open-door policy
We loved that in the small print the company states, "If you are in the Southern California area and are interested in picking up an order or just coming in to say hello, please give us a call.” EcoDirect has nothing to hide here. Even in their "about” section, they honestly state that they have grown from a 3-person home operation to now having 10+ employees. There are no exaggerations here. This open-door policy adds a lot to company transparency. Also, we love the idea that we could pop by just to say "hello.”. That's a pretty friendly company culture.
Solar panels offered from EcoDirect
EcoDirect sells so much more than solar panels. Sometimes, that makes it hard to find what you're looking for. Not so with EcoDirect. So much more organized and easy to navigate than a typical solar panel website, they have a whole category dedicated to solar panels, which breaks down into subcategories:
EcoDirect also places convenient links to popular brands like Mission, SLD, Solar Direct, and more.
California customers can get extra services
California homeowners can use EcoDirect for support services for existing solar systems that may have problems or need troubleshooting. Just fill out the form if you need some help with your current solar storage system.
Free local pickup
As was mentioned, you can pick up your solar panels at the warehouse. Customers have noted that it actually is nice to go and pick up and inspect the panels before taking them home, just in case there could have been damage during the shipping process. Shipping solar panels is always pricey, so be prepared to add on a pretty high rate (because solar panels are delicate and need to be shipped carefully).
Quick shipping
If you don't live close enough to Carlsbad to pick up locally, customers repeatedly say that their shipments arrived on time or even earlier than expected. Often, solar panels take a very long time to ship, as they are coming from the other side of the world. EcoDirect generally has stock ready to ship via either FedEx or UPS; freight shipments are sent via insured carriers. That means most orders can arrive within 7-10 days.
Financing available
Getting your home off the grid requires an initial investment, and EcoDirect understands that. They offer flexible financing through LightStream/SunTrust Bank with credit application approval. They also take PayPal, Bitcoin, and bank ACH or wire transfer payments.
Great social media channels
EcoDirect has updated and active social media accounts that are engaging and fun. We love that they have photos of their products at expos and other events.
Lots of good reviews
Customers consistently praise EcoDirect for their great and responsive customer service and quick delivery times. Over and over, people say how nice it was to get an update from the company about when items would ship. This is not the case with all solar panel companies. People also comment on the cheerful, friendly attitude of the customer service representatives. It is apparent that EcoDirect treats its small customers with just as much respect as it treats its commercial players.
EcoDirect is a sunny spot in online solar panel shopping
Shopping around the EcoDirect website was a fun and pleasant experience. We love that whether you are a commercial customer or an individual, EcoDirect offers the same customer service. With its easy-to-navigate website and friendly vibe, we can recommend EcoDirect as the best choice for finding the perfect solar panels for your solar storage needs.
Solar power is still a relatively new innovation, and it can be overwhelming trying to understand which solar panels are the best. It's important to recognize your priorities: if you're not overly concerned with maximum output and you want to stay on budget, you could choose something less efficient and still be happy with your solar storage system.
If you've decided to do it yourself, you may want to consider a company that also sells the compatible parts you will need when setting up your solar storage system. This way, you can know that all parts will work together. Another thing to consider as a DIYer is whether the company offers tech or permitting support. You may also want a company that can work with you to design a plan that would include helping you with the necessary permits and interconnection if you want to be hooked up to the electrical grid to receive rebates.
There are four common types of solar panels: monocrystalline, which are made from a single source of silicon; polycrystalline, which are made up of silicon pieces all melted together; thin-film solar panels, which are somewhat flexible and lightweight; and PERC panels, which use silicon backing to make them more efficient. Monocrystalline PERC panels will be your most efficient choice, but also your most expensive.
The majority of solar panels available in the United States come from China. This is important to remember when shopping for solar panels, especially if you are doing your solar project on your own and not through an installation service. Most solar panel companies often run low on stock, and it takes a bit of time for shipping, as the panels come from the other side of the globe.
There are some solar panel companies that offer panels made in the United States; however, they are generally going to be more expensive than their Chinese-made and -assembled counterparts.
At this point, things may seem pretty daunting to the uninitiated, but we're here to help. Here are some questions to ask yourself as you consider which solar panel company you should choose:
To assist you in finding the best solar panels for your needs, Top Consumer Reviews has curated and ranked a list of companies for you to shop from. We're confident that this list will make your solar panel shopping experience brighter!
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