Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.
Wednesday, February 28th
Farm Foods seeks to help consumers be more aware of where their food comes from, specifically meat. Here you can choose beef, pork, chicken and other meats "of known origin at a reasonable price" .
Not the easiest online store for shopping
Shopping this site feels a little strange. When we went to compare our three reference products - filet mignon, prime rib, and a steak sampler pack - it wasn't as straightforward as we're used to. The grass-fed beef filet mignon tenderloin was listed as $13.99, ranging in weight from 7-10 oz. from multiple farms, and we weren't given any other details beyond that. Searching for prime rib gave us a lot of unrelated results, and the only correct match was listed as sold out.
Sampler packs available
Most of the sampler packs were also sold out, but one was reasonably priced and available: the Grass-Fed Beef Big Steak pack, which included 10 steaks (or up to 9 pounds of meat) for $119 and with free shipping. That package description included links to the three farms those steaks would be sourced from: the first time we got to see the "know where your meat comes from" in action.
Gift cards, that's it
You're not going to find much that excites you for gift-giving here. How about a gift card? That's literally it. Farm Foods doesn't even have an option during checkout to include a message.
Too many missing pieces
Farm Foods comes across more than a little sketchy when we start digging into customer feedback. The link on their own site to their Google reviews? "Not available." Their listing with the Better Business Bureau? "404 Not Found." (Using our sleuthing skills, we found that the BBB rating was an "F" about two months before this evaluation. Not a good look.) We found some positive reviews in other places, but even those had more than 25% of customers giving Farm Foods a rating of average, poor or bad.
Customer service on the decline
Many of the reviews said that this steak company was decent in the past but that meat quality and customer service have taken a nosedive recently - and that would seem to be the case with the Google ratings and the BBB listing both going "missing" . So many comments said that the meat received was well past the "best by" date, that it tasted spoiled after cooking it, or that the cuts were completely different from what was ordered (either in weight/size or the actual cut itself).
Company reachable via email only
It's also a big red flag to us when companies limit their contact options to online forms or email addresses; Farm Foods offers no phone number or other way to get help if something goes wrong (like it apparently does on a disturbingly regular basis).
Changes coming? Shop elsewhere until then
Our research revealed that Farm Foods was acquired by OpenStore in 2021, and that may have an impact on the way this steak company operates. We'll keep an eye on things and update our evaluation in the future, but until we see some big-time improvements, Farm Foods will remain one of our lowest-ranked steak retailers.
It would be nice if we all had access to a nearby butcher with locally-sourced, sustainably raised beef at prices we could afford, but that's just not the reality for most people. But don't let that stand in the way of getting a juicy ribeye or a surf-and-turf package for your next special occasion or "just because" !
Buying steaks online is convenient, safe and reliable, often allowing you to choose cuts you can track all the way back to the farms and ranches they came from and right to your doorstep. You might be surprised by how customer-friendly some steak companies can be, often offering perks like free shipping, promotional savings, and loyalty points that can be redeemed for discounts on future orders.
And let's not forget about steak as a gift! Yes, that's right: you can send a steak, a sampler, or an entire meal to someone special - or to an entire team of people at the holidays. We can almost guarantee that a delicious steak will be far more memorable than another pen or boring gift card. Wouldn't you rather get beef too? You can always strike a balance and give a steak company gift certificate: you get all of the thanks and they get to pick a cut they prefer.
You should be forewarned that what you'll pay for an online steak order is sometimes going to be more expensive than what you'd spend at your local supermarket. After all, you've got to factor in the costs to package and deliver the steak so that it arrives in perfect condition. However, it's well worth the extra cost to get a steak that delivers an unparalleled, mouth-watering dining experience, right?
Where to begin? No two steak companies are the same, and there are quite a few of them out there! But, there's no need to get overwhelmed. Here are some ways you can differentiate among the online options and find the steaks you want:
To help you get the most flavorful, high-quality steaks out there, TopConsumerReviews.com has evaluated and ranked the top steak companies on the market today. We're sure this information will guide you to the right place to buy your next favorite Porterhouse, T-bone or filet mignon!
Select any 2 Steak Companies to compare them head to head
The New York Times
The Thrill of a Great Steak House Isn’t the Food. It’s the ...
I mean steakhouses like House of Prime Rib in San Francisco, Hal’s in Atlanta and Bern’s in Tampa, Fla. Inside these classic, old-school steakhouses, I love the way the server asks if you want your ...
Tue, 27 Feb 2024