Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.
Thursday, January 23rd
TradeStation began in 1982, focused on developing and implementing next-generation trading tools. They started out offering charting services and direct connections to brokers. They didn't release their award-winning platform until 1999. This platform has many highly customizable tools, including charts and data feeds for advanced traders. Traders can even backtest their strategies to see if they might have a potential yield. Although it's trying to expand its customer base, it is still really best for high-volume trading. TradeStation has won awards from Stocks & Commodities, Investor's Business Daily, Barron's, and other noteworthy industry publications over the 40+ years they've been in business.
Just the facts
Old-fashioned fee structure
While TradeStation's tools may be cutting-edge and advanced, its fee structure isn't. TradeStation is one of the very few companies that is still charging for inactivity fees, for example. It is also more expensive, charging higher fees than its competitors.
Improved customer service, listens to feedback
We were really impressed with the number of recent positive reviews we found regarding TradeStation. Customers say that support personnel are phenomenal. The live chat, instead of being a very unhelpful bot, is staffed by real people, and reviewers say that it is super fast and accurate. This is an improvement from our last review.
Sophisticated system
Nowhere is the good customer service more apparent than with helping users learn a very sophisticated system. People who used to use TradeStation years ago have come back because of all the resources the company offers and improvements that have been made. They talk about how powerful the trading platform is - compared to other platforms of competitors, customers say things like "TradeStation is just at another level." Other customers say that the platform and mobile app have "revolutionized” their trading experience.
Needs more education materials
TradeStation has been trying to attract beginning investors, but without more educational materials, it will end up being frustrating for newbies. The sophisticated software and robust customization features and other things that make TradeStation worth looking at will be lost to inexperienced traders. We are pretty disappointed with the lack of educational resources that would help newbies become loyal investors on this stock trading platform.
Good but leaves room for improvement
We're pleased that TradeStation has improved its customer service and offers consistent promotions to new customers, and we love the level of sophisticated resources the platform has to offer. We aren't thrilled with the high fees and the outdated way they charge customers for inactivity. We see that they are reaching out to attract less experienced investors, but that takes more than lip service. They will need to update their educational resources to truly capture that market without causing people frustration. Taking everything together, we feel that TradeStation's pluses and minuses balance each other out for an overall average rating.
This can be an overwhelming question for beginning investors - but that's a great place to start. First, ask yourself what level of skills or knowledge you have in investing and what your purposes for investing are. Are you brand new to the financial world of stocks, ETFs, fractional shares, and options? Are you trying to manage a large amount of wealth? Are you looking for a safe place to grow your savings over the next few decades?
Or, are you someone who has had a lot of experience in investing and wants to get back into the game or take your game to the next level? Are you wanting to take high risks, or are you more conservative in your approach? There are plenty of options out there and there are some who focus on everything and some who specialize in one or two niche markets.
For beginning traders, there are platforms that have devoted a big part of their online presence into education. Some have partnered with banks so you can do all of your investing along with your banking.
For active traders, the best platforms will have advanced charting capabilities, responsive customer service, robust toolkits, and they will also offer high-quality research resources. We highly recommend those platforms that allow for backtesting - a way to put in a particular strategy simulation and see how it might play out before committing to the trade in real life. Be sure to ask questions and double-check that whatever stock trading platform you use, they will have the tools that fit your particular needs.
For example, if you are going to be trading mostly on your mobile phone, you will want to make sure the stock trading company you choose has a strong mobile platform. Some companies do a bare-bones mobile app, and that would not be a suitable fit. Be sure to check if software platforms have a history of outages or glitches, too.
Are you the kind of investor who doesn't want to actually pull the trigger on choosing which stocks to buy on your own? You might want to look into robo-advisors or a dedicated financial advisor or team of advisors. These accounts usually come with fees as a percentage of the total amount invested, but it can be well worth the cost if you don't want to be involved in the day-to-day management and strategy on your account.
Most advisor accounts (robo or personal) involve you completing a questionnaire and/or a phone call that considers your time frame, financial goals, and risk tolerance. From there, the company will create a portfolio matching the information you gave. This portfolio will be rebalanced automatically, and you don't have to do a thing. On those types of accounts, you can find options with no fees, and the ones that do charge fees are usually much less expensive than working with a human advisor one-on-one.
Keep in mind that most of today's online stock trading platforms very proudly advertise that they charge "$0 fees." That usually just refers to a $0 commission fee. There will definitely be at least one or two fees for most accounts. Whether it's for withdrawal or broker-assisted transactions, there are going to be some extra costs associated with your account.
So, which online stock trading platform is best for you? Here are some of the criteria to keep in mind:
To help you make the most of your investments, Top Consumer Reviews has evaluated and ranked today's most popular online stock trading platforms. We hope this information helps you reach your financial goals!
Select any 2 Online Stock Trading Platforms to compare them head to head