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Monday, August 2nd
You may be familiar with SallieMae already when it comes to student loans. Until several years ago, they were responsible for the administration of federal student loans as well as private ones; however, they have since split off into a lender strictly for private student funding, in addition to other consumer products such as banking and credit cards.
As you might expect from a website that used to be a government program, SallieMae is not flashy or interesting to look at: just a basic site for getting a student loan, known as the Smart Option program.
Borrow up to 100% of college costs
Like most private student loan programs, you'll be able to apply with no application fee and no origination fees. Also, SallieMae is one of the few lenders we reviewed that allows you to borrow up to 100% of your school-certified cost of attendance, with no arbitrary caps or other limits.
To qualify for a SallieMae Smart Option student loan, you'll need to meet these criteria:
3 repayment options
If you choose a SallieMae Smart Option student loan, you'll have three primary repayment options:
You can get additional savings of 0.25% on your interest rate if you choose to make automatically-debited payments while still enrolled in school.
Graduated repayment period
And, for new graduates, you have the option of requesting a "Graduated Repayment Period". This means that if your loan is in good standing and you've graduated, you can request to make 12 interest-only payments, helping you ease into you full payment amount for up to a year after you've graduated (and hopefully gotten a job!).
Other student loan products
SallieMae has several other student loan products that may be applicable to your situation: Career Training Smart Option, Medical/Dental Residency and Relocation Loan, and Bar Study Loan. We recommend you visit the website if your loan falls into those categories.
Another advantage of SallieMae's program is the possibility of cosigner release after 12 on-time principal and interest payments. This is an improvement over some of their competitors, who require as many as four years of on-time payments before being eligible for a cosigner release. There may also be options for deferment and forbearance - we found several references to those possibilities on other sites, but SallieMae does not make it easy to find the fine print on their own website.
Loan servicing issues
Despite competitive interest rates and some advantages over other student loan providers, SallieMae appears to come up very short when it comes to servicing borrowers' needs after the loan has been approved. We found a significant number of customers who said that they regretted the day they applied for a SallieMae loan, had payments applied incorrectly or not at all, or were sent to collections despite making regular on-time payments. Other reviews said that the representatives treated them rudely, going so far as to call them names or make condescending comments regarding ways in which the borrowers could get the money needed to make their next payment. This is unprofessional at best.
So, while we can't overlook some of the advantages SallieMae has over other student loan companies, we are concerned over the way they handle customer service after the loan has been approved.
As the costs of higher education rise, so does the need for student loans. While some individuals are eligible for federal loans, those loans don't always cover the full cost of getting an education - not just tuition and room/board, but books, laptops, transportation and other expenses. And, people who are ineligible for federal loans don't necessarily have overflowing savings accounts to match their college or university costs.
Private student loans are the way that many students close that gap. On average, students have nearly $40,000 in student loan debt at the time of graduation; without those funds, their aspirations of being a teacher, engineer, or social worker may have been put on hold indefinitely.
Fortunately, there are many lenders who want to make it as affordable and simple as possible to complete undergraduate and graduate-level studies. Some represent well-known, established financial institutions, while others work directly with networks of community banks to get much-needed cash into the hands of eager learners.
Comparing offers from lenders can be as easy as going online; in a matter of minutes and mouse clicks, you can see a variety of interest rates, repayment terms, and other details of each program for which you are eligible. This saves you significant time compared with going hat in hand to your local bank or other lending institution, hoping that they will say yes to your loan application.
When deciding on which lender to use for your student loan, you should consider the following factors:
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