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Pool Supply World Review

Sunday, June 20th

2021 Swimming Pool Supply Store Reviews

Pool Supply World Review 1.5 Star Rating

Pool Supply World

1.5 Star Rating
  • Huge inventory of in-stock products
  • Free ground shipping
  • 30-day return policy

Pool Supply World was founded in 2006 as a leading ecommerce retailer of pool and spa supplies based out of Phoenix, Arizona. Although Pool Supply World aims to offer "world-class customer service" and high quality products, most customers would agree that the company falls short. Over the past few years, Pool Supply World has managed to create a lot of unhappy customers who have felt cheated by the company.

Thorough inventory

The list of products at Pool Supply World are what you would expect to find at any pool supply store. The complete list of categories includes:

  • Chlorine
  • Pumps
  • Cleaners
  • Filters
  • Parts & Hardware
  • Pools

Within these categories are many subcategories that include things like pool toys, paints, diving boards, patio furniture, water testing, and more. We were pleased to find that they had available inventory for all the categories we found. Nothing came up empty or out-of-stock. You can also view customer reviews on some of the products, but since there are usually only 1 or 2 at the most and the majority of products haven't been reviewed, this isn't entirely helpful.

Best Swimming Pool Supply Stores

Slightly overpriced

When comparing the prices at Pool Supply World to those at other competing companies, they seem to be a bit on the higher end. For example, a simple, plastic green outdoor chair costs $45, but you could easily get something like this for half the price elsewhere. A tiny rack for small hand towels goes for $73 and a single pool noodle for $32 (!). Not everything is outrageously priced, but it's a good idea to compare the item you're looking at with another company before making a purchase. If you sign up for their email list, you'll get $10 off your next purchase of $150 or more and shipping is always free.

30 days to change your mind

If you change your mind about the order you make through Pool Supply World, you have 30 days to send it back for a replacement or refund. There are limitations to this which include certain chemicals, custom orders, opened pool liners or covers, and used or installed equipment. Anything sent back must be in new condition in the original, unopened packaging. All online orders are also subject to a $15 return shipping fee.

Customers regret patronizing this business

Pool Supply World has an "F" rating from the Better Business Bureau. The reason listed for this is "concerns with the business's practices." We aren't surprised by this, seeing as how almost all customer reviews over the past couple of years reflect poorly on the business. Some describe it as the "single worst experience I've ever had online shopping." Ouch. Common issues include ordering products that never arrive, receiving knock-off products of what they saw online, and big restocking fees. Nearly every person who has left a review for this company regrets ever doing business with them, so we recommend shopping at a higher-ranked pool supply store.

Where Can You Buy the Best Swimming Pool Supplies?

Owning your own swimming pool is so much fun, but can also be a lot of work. Soaking up the sun while sipping on your favorite drink as you float around in the crystal clear water doesn't necessarily come for free. You need to maintain the balance of the pool chemicals, take care that the tile and liner are in good working order, remove leaves and debris, and cover it in the off season.

In addition to the necessary steps it takes to keep a pool clean and usable, you also want it to be enjoyable for yourself and guests. Whether it be installing a slide, finding a giant lounge chair shaped like a banana, or having pool noodles for the kids, you need a go-to store for all your toys and pool products. Half the fun of a pool is all the accessories that come with it, so finding something exciting for all ages is important.

Compare the Best Reviews

Continued from above...

Getting all the essentials for a swimming pool is no easy task if you're trying to shop in-store. Most stores carry a very limited supply of toys, cleaners, covers, and other important pool products. Your best bet is to shop online from a retailer that can provide all the necessary equipment that pool owners need. With a click of a few buttons you can find everything pool related from salt to an industrial pool vacuum and have it delivered right to your house.

When deciding where to purchase supplies for your swimming pool, here are a few important things to consider:

  • Cost. How does the cost of pool supplies compare against other retailers? Running a pool is expensive enough, so you'll want to find somewhere that doesn't make you feel like you're overspending.
  • Selection. Finding a pool supply store that provides all the nitty gritty essentials to keep a pool clean and safe as well as a variety of pool toys is important. It would be great to have a go-to store that supplies everything you could possibly need for your pool now and in the future.
  • Return Policy. If you aren't satisfied with the pool products, are you able to return them for a full refund? Are there certain limitations that make it hard to return or exchange items?

TopConsumerReviews.com has reviewed and ranked the best online swimming pool supply stores to buy from. We hope this information helps you find the products you need to enjoy your pool and keep it clean and safe!

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