Who's better?

Jackson Hewitt vs 97tax

We've analyzed the best Tax Relief Companies to help you find the right solution for your needs.

2026 Tax Relief Company Reviews

Here you can see how Jackson Hewitt and 97tax match up head-to-head in a battle for the Best Tax Relief Companies in 2026.

Winner

Jackson Hewitt

  • Offers tax relief plans for both federal and state taxes
  • Available in all states except MN and NH
  • Free consultation

Jackson Hewitt can not only file your taxes, but also help you get out of any tax-related problems you might be facing at both the state and federal level. You'll get a free initial consultation that includes a 35-point IRS checkup within one business day. If you choose to hire JH as your tax resolution specialist, you'll have a whole team of experts at your disposal, and your fees will depend on the plan they create for you. Jackson Hewitt has a solid reputation and over 40 years of experience in handling taxes, well deserving of our high rating and recommendation as a tax relief expert you can rely on.

97tax

  • Helps you complete and submit paperwork requesting state payment plans (limited locations), IRS installment agreements, and IRS penalty waiver letters
  • $129 flat fee (despite being advertised as $97)
  • Forms usually sent to you within 1 business day

97tax is pretty limited in the tax relief options it offers. You can use this service to complete paperwork requesting a payment plan with the IRS or a handful of US state tax authorities; your documents will be filled out and sent with a postage-paid envelope, so that all you have to do is sign and send. However, the $97 flat fee that was the basis of the company's name has gone up to $129, and you're not getting much for that (especially when you could do it yourself for free). 97tax lacks most of the biggest strategies for getting you some tax relief, and so this service earns a lower rating from us.

Tax relief lowers what you owe to the IRS or your state, which can be a lifeline when you're struggling to pay the full bill. It comes in several forms, and one of the most familiar is an offer in compromise - essentially a negotiated settlement for less than the total amount due. Depending on your situation, you might also qualify for installment plans or penalty relief to help you regain your financial footing.

An offer in compromise is essentially a deal with the IRS to settle your tax bill for less than the full amount. The agency looks at your entire financial picture - how much you can pay, what you earn, what you spend on necessary living costs, and the real value of your assets - and if your proposal reflects the most they can reasonably collect, they may accept it. You'll need to document your finances and submit an application, often choosing between a lump sum or a short-term payment plan. Approval isn't guaranteed and the process can take time, but if you're stretched thin, an accepted offer can feel like a real lifeline.

Consider an IRS installment agreement - a payment plan that lets you spread your balance over time when paying in full isn't realistic. You'll still accrue interest and may face penalties, but smaller, predictable payments can make the cash flow much easier to manage. You can usually set one up online and pick a monthly amount that fits your budget, as long as you stay on schedule with each payment.

The IRS offers penalty abatement, a way to reduce or even wipe out penalties for filing or paying late when you've got a legitimate reason - think a serious illness or a natural disaster. If you've been hit with late-filing or late-payment penalties, you may qualify for relief, but you'll need to explain what happened and, ideally, provide documentation to support it. To strengthen your request, gather clear evidence ahead of time so the IRS can see why the delay was beyond your control.

Many state tax departments offer similar programs, so if you owe your state, it's smart to see what's available. They know life throws curveballs - and they're often willing to work with you to find a solution that fits your situation. You might even find options like payment plans or temporary relief that help you stay on track while you catch up.

You can negotiate with the IRS or your state tax agency on your own, but many people decide it's smarter to hire a tax relief company or an attorney because the rules are dense and the process can be unforgiving. A seasoned pro who works with these laws every day can translate the jargon, chart the right steps, and make sure nothing important slips through the cracks. They can also handle calls and letters with the IRS on your behalf - saving you time, stress, and potential missteps. In short, expert guidance improves your odds of a faster, cleaner resolution.

Tax relief professionals work with the IRS and state agencies every day, so they know the rules, the players, and how to negotiate. With that experience, they can often secure a better outcome than you'd get on your own, whether that's a lower balance, a more manageable payment plan, or penalty relief. Having a pro step in also takes a huge weight off your shoulders - and it lowers the chances you'll make a mistake that drags out the process or leads to a denial. They can also spot documentation gaps early and map out timelines and next steps so you're not caught off guard.

Now that you're convinced that hiring a tax relief specialist is the way to go, which one should you pick? They're not all created equal, so here are some criteria you can use to make your choice:

Tax relief can be a lifeline if you're struggling with tax debt, so the experts at Top Consumer Reviews have done the research on today's top providers and ranked them from best to worst. Use this information to choose a service that fits your needs, and don't hesitate to reach out for an initial consultation. Good luck!

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Tax Relief Company FAQ

What is tax relief?
Tax relief is a means of reducing what you owe to the IRS and state in back taxes. Your debts can be negotiated and payment plans may be established to help you pay it in a more manageable amount and timeframe.
Do I qualify for tax relief?
You'll probably need to owe at least $10,000 in state and/or federal taxes to be eligible for tax relief. There usually aren't any other requirements.
Why should I use a tax relief service? Can't I do it all by myself?
You could work directly with the IRS to work out a 3-year payment plan, but that usually only applies if you've filed all of your previous years' tax returns and you owe less than $10,000 in taxes. Using a tax relief service eliminates the guesswork and walks you through the entire process from start to finish. Plus, you don't have the stress of meeting with the IRS: your representative at the tax relief company does all of that for you!
How much does it cost to get tax relief?
Most services offer a free initial consultation, to determine which of their plans (if any) are the right fit for your situation. Once you've chosen a tax relief strategy, the provider will probably charge up to 20% of what you saved in debt as a service fee, but that varies from one company to another.
What should I expect once I sign up for a tax relief service?
Your representative will go to work on your behalf, using a variety of methods to work with the IRS and state taxing authority. These may include Offer in Compromise, Penalty Abatements, Tax Lien Subordination and more. Some services will assign you a dedicated representative who will keep you updated on your case's progress.
How long will it take to see changes take effect?
As you'd expect, it depends on the complexity of your situation. However, a general rule of thumb is between two and six months for a tax relief plan to be fully executed.
Is there a guarantee?
Some tax relief services offer their customers a satisfaction guarantee - but it's often a very small window of time compared with how long it takes to see a significant change in your tax debts. It's a good idea to look at the reputation of any service you're considering, to see what previous clients have said about the effectiveness, and reliability of the programs offered.
Are tax relief companies legitimate?
Most of them are. It's not difficult to find tax relief partners that have been helping consumers for decades. That being said, there are opportunistic scammers who would like nothing more than to convince you that they're legit and then take your money without offering any tax relief whatsoever. You should research the provider before signing on the dotted line, which includes looking up their rating from the Better Business Bureau.

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See the Best Tax Relief Companies in Your State

What Is Tax Relief And How Do I Qualify?

At some point in time in your life, you may find yourself in need of tax relief. Maybe you've lost your job and are struggling to make ends meet, or maybe you've experienced an unforeseen medical issue that has drained what little bit of money you managed to put aside in savings.

Whatever the reason, tax relief exists to help those who need it most. That relief extends to monies owed to the Internal Revenue Service.

The Internal Revenue Service itself has established numerous tax-relief programs designed to assist taxpayers who have become delinquent in what they owe the federal government.

One of the most popular tax-relief programs the IRS offers is called an Offer in Compromise.

An Offer in Compromise, also known as an OIC, allows taxpayers to settle their debt for less than the full amount that is owed if they can prove that paying in full would cause a financial hardship for them. The Internal Revenue Service has loosened the eligibility requirements for the OIC program, so that more people can take advantage of it.

Qualified candidates for this option must meet specific criteria as determined by the IRS, and must provide documentation supporting their ability to pay, income level, current expenses and asset equity. Anyone who currently is in the process of bankruptcy does not qualify for this option. According to information provided by the IRS, it received nearly 60,000 requests for Offer in Compromise agreements within the last four years.

Another popular course of action is for taxpayers to enter into what is known as an installment agreement with the IRS. Taxpayers who agree to an installment repayment plan are seen as being in compliance, and the IRS is less likely to take a harsher course of action to recover back taxes. The only downside to an installment plan is that interest continues to accrue on the total amount owed while taxpayers are making payments, similar to what happens when a person makes only the minimum payment on a full credit card balance.

Another option - which is reserved only for those who truly qualify - is called the Currently Not Collectible program.

In order to qualify for this program, taxpayers must be able to prove to the Internal Revenue Service that paying any owed taxes would create an extreme hardship for the taxpayer. The taxpayer must show that they are unable to pay the taxes owed now or in the future. If this is an option you wish to pursue, it is best to seek out the help of a qualified tax professional to guide you through the process.

The IRS has a form specifically for this purpose, called the 433-F. Following a review of the information provided on the form, the IRS can grant the Currently Not Collectible status, which will be reviewed every year. After 10 years, if the IRS still deems the taxpayer to be qualified for this status, it will become permanent, and annual reviews will cease.

Contacting a qualified tax relief agency can be a great first step to identifying the best course of action to take for individuals who find themselves in need of tax relief. They have the knowledge and experience to determine the best course of action unique to each individual.

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