Event Tickets Center Review

Tuesday, April 22nd

2025 Ticket Broker Reviews

Event Tickets Center

• Prices start at $103 before fees in case study
• Service fees around 30%-32%
• Sports, Theater, Dance, Music, and more
• Satisfaction guarantee with refund
• Most tickets are e-tickets
• 4.5-star average rating
• "A” rating from the BBB

Event Tickets Center was founded in 2005 by a dedicated fan named Adam Young. Since then, the company has grown into one of the leading secondary marketplace platforms in the country. Young's leadership has contributed to the company's success, earning recognition in Forbes Magazine and allowing him to establish ETC Cares, a program that supports communities in need. The company's commitment to simplicity is evident in its checkout process, making it easy for fans to find and purchase tickets to their favorite events.

Search specifically to find what you want fast

The browsing and search for Event Tickets Center is similar to many of its competitors with featured events, concerts, and sports games listed first, and the more specific categories listed below. While it may seem like you aren't able to browse by location, Event Ticket Center has your location already in its system. So, when you start browsing, it will show you events in your chosen category for your area. You can choose to browse by your location or browse "all”, which shows you every event in that category in the next few months. However, this can turn into a lot of scrolling, so the fastest way to find what you want is to search for a specific artist, sport, or theater experience. Once you get into ticket selection, you can shop by number of tickets or ticket packages. There is a range of filters for price, or how you want your tickets delivered. The ticket selection also has a clear map of the venue with color-coded seating charts. You won't see your seat numbers until you purchase, but you and your group will be seated together.

Tons of local and popular events

There are plenty of tickets to choose from at Event Tickets Center. The general suggestions for popular artists and sporting events might include choices like Jake Paul vs. Mike Tyson, Post Malone, Taylor Swift, Deep Purple, and Formula 1. For our local area, there were plenty of tickets to choose from too. There were 203 concerts, 55 sports events, and 82 theater events scheduled in the next month near us. We saw options for Cirque du Soleil, Taylor Swift, Ragtime, Little Shop of Horrors, Foreigner, Styx, and John Waite, and even more in nearby cities. We also saw events in Canada, though events in Europe were nearly impossible to find.

Case study: prices start at $103 before fees

When you purchase tickets on Event Ticket Center, you'll find tons of events, but how do the prices stack up against the competition? To give you a better understanding of the prices, we compared across different platforms by looking at the same events for each broker. We analyzed prices for a concert, a musical theater event, a sporting event, and an international event (though we couldn't find our international event at Event Tickets Center). All of these prices are listed before fees and based on a 2-ticket purchase. Here's what we found on Event Tickets Center:

• Billie Eilish Concert: $273 to $7,621 per ticket (Detroit, MI)
• The Lion King Musical: $103 to $514 per ticket (Orlando, FL)
• Dallas Cowboys Football Game: $264 to $7,395 per ticket (Cleveland, OH)
• Swan Lake International Ballet: Not listed at this broker

Service fees between 30%-32%

The service fees at Event Tickets Center change depending on what tickets you're buying. To give you a ballpark idea of what to expect, we added the fees to one of our test tickets above. The Lion King tickets start at $103 per person. With added fees, the price goes up to $135.96 per ticket. This is a 32% increase on the base price. This may fluctuate if you buy at different times or purchase from different venues, but you can expect the fees to range around 30%-32% at Event Tickets Center.

Most events are sold as e-tickets

Most tickets at Event Tickets Center are delivered to you digitally. This makes the delivery process faster and more secure. When you don't buy eTickets, ticket delivery can be unpredictable and varies depending on the event, the ticket, and the seller. Despite this uncertainty, sellers typically send out tickets as soon as they receive them in their office. Keep in mind that tickets may not arrive immediately, but rest assured they will reach you before the event date. If you have any questions or concerns about ticket delivery, you can always contact your ticket supplier directly to get the answers you need.

100% satisfaction guarantee

At Event Tickets Center, the company promises to prioritize your security, using industry-standard technology to protect your personal information and create a secure environment for your transactions. For your satisfaction, Event Tickets Center also offers a 100% Buyer Guarantee. This policy states that your refund will cover the original purchase price and any service fees, minus shipping costs. This policy applies to specific situations, including when your order is accepted but not delivered, when it's accepted but not delivered on time, or when the tickets are not valid.

Top-rated for ease of use

Along with its impressive guarantee, Event Tickets Center offers peace of mind through its impressive reputation. The company currently holds an "A” rating from the Better Business Bureau as well as accreditation. From third-party review sites, Event Tickets Center is popular. On Trustpilot, the company has a 4.5-star rating average out of 5. Reviewers note that some concert tickets are cheaper than buying them directly from the box office. There was also recurring praise for the ease of purchase, the smooth process for browsing, and the helpful seating chart after purchase. While there were a few complaints about the fees (which can be higher or lower depending on what you buy), customers generally love their experience at Event Tickets Center.

A favorite for great customer service

This is a top contender on our list of ticket brokers. With its competitive guarantee and high ratings from the BBB and third-party reviews, you can feel confident that you can trust Event Tickets Center for your concert, sports, or theater adventures. Unfortunately, prices start a little higher at Event Tickets Center before you add on fees. But if you find an event offered here at a great deal, you definitely want to check it out for its top-tier customer service.