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Ticket City Review

Wednesday, June 7th

2023 Ticket Broker Reviews

Ticket City Review 4.5 Star Rating

Ticket City

4.5 Star Rating
  • "A+" Better Business Bureau rating
  • 100% ticket guarantee
  • Customer service available 7 days a week
  • Over 30 years of experience

TicketCity has helped over 1 million people purchase tickets to their favorite sports, concerts, and theater events. They provide access to over 100,000 live events in addition to resources like parking passes, hospitality access, hotel rooms near your venue, all-inclusive event packages, and more. TicketCity has over 30 years of experience as well as an "A+" rating from the Better Business Bureau.

Find "hot" events near you

TicketCity has a big selection of ticket options that you can find by selecting the biggest city near you. A list of "hot" events will be shown that you can browse. You'll see the order of upcoming events and can buy tickets directly from there. TicketCity shows you the weather in that city and gives an overview of the major venues in the area with a list of top-selling events and nearby cities that also have upcoming games and shows. Why not make a whole vacation of it?

Competitive service fees

The service fees charged on top of ticket prices by TicketCity are industry competitive. For better or for worse, you'll be charged about 25% of the ticket price in fees at checkout. For example, if you're buying an $81 ticket to a theater performance, you can expect an additional cost of $24.30 to be tacked on at the end. This covers the business operations necessary to offer a wide selection of tickets to nationwide events.

Select seats easily

When buying tickets to an event, a helpful map is displayed where you can hover over different sections of the venue to see a price range for those seats. Then you can choose the quantity of tickets you want and start browsing the cost of individual seats that are available. You'll see an estimated ship date for the tickets so you know when you can expect them at the latest. However, some tickets come with instant download or electronic transfer that take place right away.

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Authenticity guarantee

Once you've confirmed an order through TicketCity, their guarantee goes into place ensuring that your online transaction is safe, your tickets will be delivered prior to your event, and they will provide valid entry. If this doesn't happen, TicketCity will provide the customer with comparable or better tickets than what they ordered or a refund.

Accessible customer service

There are quite a few ways to reach TicketCity's customer service if you need to. Their agents are available 7 days a week (8 am - midnight CST) through email support, live chat, or by phone. If you can't reach them through one of those channels, TicketCity suggests messaging them on Twitter.

Refunds for canceled events

The only reason a customer would qualify for a refund through TicketCity (besides an issue between the buyer and seller) is if the event is canceled. In this case, a refund of the purchase price will be provided as long as tickets are returned within 10 days after a refund is offered. Postponed or rescheduled events are not refunded since the tickets are valid for a later date and you cannot cancel or exchange tickets after orders are submitted.

Reliable and easy to use

TicketCity is a reliable place to find tickets for all types of entertainment. They have an "A+" rating from the Better Business Bureau and good reviews from customers. One of their strong points is their customer service, which is something a lot of people praise TicketCity for. People say the tickets and selections are often better than what can be found through any other company and it's extremely easy to use TicketCity's platform. This is one of the best places to get tickets online.

Where's the Best Place to Find and Buy Tickets?

Are you looking for tickets for game day? Or how about your favorite musical group? Adding fun events to your calendar is a great way to break up a monotonous, day-a to-day routine, and have something to look forward to. For many people, this is a big sporting event, upcoming concert, comedian act, or other show of some kind. Attending a live game or performance is exhilarating and allows you to be a part of something you love.

As you know, obtaining event tickets can be a challenge. No one really even has time to call and wait on hold trying to talk to someone at a box office to reserve tickets and standing in line for hours, is out of the question. Thankfully there are quite a few ticket marketplaces that allow you to quickly jump online, view upcoming events and performances, and claim your tickets right away.

The Best Ticket Brokers Compare Ticket Brokers Compare Ticket Broker Reviews What are the best Ticket Brokers Best Ticket Broker Reviews

Ticket Broker FAQ

A ticket broker gives you access to events like concerts, musicals and sports competitions without having to go in person to a box office to buy them. Some ticket brokers are directly affiliated with the venues, while others are secondhand resellers.
It's hard to name an event that isn't available through a ticket broker! Whether you're trying to go to a concert, play, football game or comedy show, you can probably get your tickets through an online broker.
There are often contracted pre-sale ticket allotments, where venue, team, or talent sponsors get access in advance. Even fan clubs may get tickets before you can! And, don't forget that some tickets are reserved for the players, performers, coaches, and other insiders.
Buying at the box office is almost always an option - unless you don't live anywhere near the venue, or they sell out before you make it to the window. A ticket broker may wind up being your only choice if you're trying to get access to a popular event or you're traveling in from out of town and don't want to risk not getting in at all.
Generally speaking, no, but that doesn't mean that there aren't fraudulent sites and sellers out there. Your best bet is to choose a reputable ticket broker with an established history of providing valid event tickets, as well as a guarantee that protects you if anything goes wrong with your purchase. Ticket brokers sell event access in advance: don't confuse them with scalpers who stand outside of the events and try to sell day-of tickets.
That's a valid question (pun intended). The Better Business Bureau recommends that you only buy from trusted vendors, like the venue itself or a legitimate, accredited reseller service. Use a payment method (like a credit card) that offers extra protection on your purchase. The BBB also says that you should be wary of ads promising cheap tickets: they often contain scam links to sell you fakes.
The most reputable ticket brokers absolutely guarantee that your tickets are valid. Plus, if your event is cancelled, the best brokers will give you a full refund. It's worth the time to verify whether a ticket broker is trustworthy before you click that "buy now" button, and a good satisfaction guarantee is something you should definitely look for.
That depends on the service you choose. You may find a broker or two with no service fees, but it's more common to see "service fees" , "convenience fees" , or "online fees" of as much as 10% of the ticket's list price.
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Continued from above...

Online ticket brokers connect buyers and sellers to each other. With venues of all kinds throughout the world, you can easily see the performers, athletes, and entertainers coming to a field or stage near you with the click of a few buttons. These platforms often provide a map for you to look at on your phone or computer to select the best seats.

You can view your pricing options and compare between different brokers to see if one is offering a better price than another, usually in the form of lower processing fees and other added costs. It's important to know which ones are reliable so you don't spend unnecessary money or worry about how legitimate your tickets are.

When you're ready to plan the next championship game, new musical, or raging concert to attend, we suggest you keep the following criteria in mind when choosing a ticket broker:

  • Accreditation. Does the company have a rating from the Better Business Bureau? Do they have a lot of customer reviews attesting to the legitimacy of their business? Are there complaints or concerns about their reliability?
  • Selection. It's best if you're able to find a company that offers tickets to all kinds of events in your area. Then they can be your go-to resource for claiming seats to all the shows and sports games you want to attend.
  • Satisfaction. If you aren't able to attend the event you purchased tickets for, can you return them? Does the company guarantee their product? What happens if the concert is cancelled?

To help you identify the best ticket brokers, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find great deals on tickets for something exciting in your future!"

Compare Ticket Brokers

Select any 2 Ticket Brokers to compare them head to head

  • Tickets For Less
  • Ticket City
  • Tickets Expert
  • StubHub
  • Ticket Distributors
  • Ticket Club
  • Vivid Seats
  • Ticket Liquidator
  • Ticketmaster
  • TicketNetwork
Tickets For Less vs Ticket City Tickets For Less vs Tickets Expert Tickets For Less vs StubHub Tickets For Less vs Ticket Distributors Tickets For Less vs Ticket Club Tickets For Less vs Vivid Seats Tickets For Less vs Ticket Liquidator Tickets For Less vs Ticketmaster Tickets For Less vs TicketNetwork Ticket City vs Tickets Expert Ticket City vs StubHub Ticket City vs Ticket Distributors Ticket City vs Ticket Club Ticket City vs Vivid Seats Ticket City vs Ticket Liquidator Ticket City vs Ticketmaster Ticket City vs TicketNetwork Tickets Expert vs StubHub Tickets Expert vs Ticket Distributors Tickets Expert vs Ticket Club Tickets Expert vs Vivid Seats Tickets Expert vs Ticket Liquidator Tickets Expert vs Ticketmaster Tickets Expert vs TicketNetwork StubHub vs Ticket Distributors StubHub vs Ticket Club StubHub vs Vivid Seats StubHub vs Ticket Liquidator StubHub vs Ticketmaster StubHub vs TicketNetwork Ticket Distributors vs Ticket Club Ticket Distributors vs Vivid Seats Ticket Distributors vs Ticket Liquidator Ticket Distributors vs Ticketmaster Ticket Distributors vs TicketNetwork Ticket Club vs Vivid Seats Ticket Club vs Ticket Liquidator Ticket Club vs Ticketmaster Ticket Club vs TicketNetwork Vivid Seats vs Ticket Liquidator Vivid Seats vs Ticketmaster Vivid Seats vs TicketNetwork Ticket Liquidator vs Ticketmaster Ticket Liquidator vs TicketNetwork Ticketmaster vs TicketNetwork
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