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Saturday, January 29th
Ticket Distributors is an online marketplace for events. We did not find them registered with the Better Business Bureau. However, the website is very informative and lists in detail the responsibilities of buyers and sellers who use their site.
We appreciated the selection this company offers. You can find tickets for the following events:
When we did a local search for events near us, we were given a list of smaller venues as well as more well-known ones. We appreciated seeing small businesses listed as associates.
Regarding customer service, you can contact them via email, phone, or live chat. However, we felt their policies were geared toward making sure the company wasn't accountable for any problem with a deal. For example, the site repeatedly lists what they are not responsible for, rather than how they can help. We couldn't find any information about the company's history. Moreover, we found mostly negative reviews on other sites, listing high service fees.
The main saving grace for this company is its transparency. They do a good job of being straightforward with their policies. Again, because we recognized small businesses using this site, we feel that there must be some legitimacy to this online marketplace. We recommend that you check to see if any local businesses you trust are listed as associates, to help you determine if you want to use Ticket Distributors as a market ticket broker.
Overall, Ticket Distributors is upfront, with an informative, organized website. However, with a less-than-stellar track record for customer satisfaction and fees, they have room for improvement. We hope to see positive changes in the future, especially with respect to service fees and customer support.
There's something about attending a live event that's special. Audiences have energy. Whether you are watching a Broadway show or cheering for your favorite sports team, seeing events live takes the experience to a new level.
Unlike 20 years ago, modern technology provides convenient purchasing solutions for our busy schedules. Not everyone has time to drive to a box office to buy tickets, nor wait in a long line. That is where online ticket marketplaces come in handy.
Online ticket markets act as brokers, connecting buyers and sellers to one another. There is usually a service fee and the vendors - not the marketplace - set the prices for the tickets. Thus, choosing to use one of these services can result in more charges than one planned, so it's important to know which ones are trustworthy.
As you decide which service to use to get those coveted concert tickets, front-row seats to the hottest new musical, or entry to the playoffs for your favorite sports team, you should be looking at the pros and cons of each company. Keep in mind these categories:
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