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TicketNetwork Review

Saturday, July 2nd

2022 Ticket Broker Reviews

TicketNetwork Review 1.5 Star Rating


1.5 Star Rating
  • 100% money back guarantee
  • Pay for tickets over time with Affirm
  • Customer service available 7 days/week

TicketNetwork is a connection to live entertainment by providing tickets to over 100,000 sports, concerts, and theater events worldwide. The company was founded in 2002 out of South Windsor, Connecticut and hosts a leading online exchange with over $5.5 billion in ticket inventory at any given time. Buyers and sellers exchange tickets either through FedEx mail, instant download, or email.

Quickly find top-selling performances

Customers can shop by popular categories like pop, rock, country, festivals, hip-hop, Broadway, Las Vegas, NFL, NBA, MLB, and more. There is always an updated list of new events that have recently gone on sale. They can be anywhere in the world, but are usually top-selling events that you'll want to jump on before they sell out.

Conveniently browse local events

We like that TicketNetwork sorts local, upcoming events by sports, concerts, and theater. Having them displayed this way rather than all together makes it a little easier to quickly find what you might be interested in and get tickets. You can hover over seat sections on the venue map for any event to see how many tickets are available in a certain price range. If you're looking at tickets in a list view, you can see how many tickets are available for a certain price and read ticket details (delivery method, venue information, estimated subtotal).

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Pay over time

If you don't want to pay for an expensive ticket upfront, TicketNetwork gives customers the option to work through Affirm, a payment plan service where you break up your cost into monthly payments over time. You'll still have to pay interest, but you'll get either 3, 6, or 12 months to pay your ticket cost in full. This might be useful for some people since on top of the cost of a ticket, you'll pay service fees of almost 33% as well as potential delivery costs through TicketNetwork.

Contact customer service for refunds

You can contact customer service via email or phone and they say they try to respond to all inquiries within two business days. Their service center is open 7 days a week from 9 am to 10 pm ET. They can help you with placing an order or questions about an existing order. Customer service will also be the ones to assist you in the event of a canceled event where you need to get a refund. TicketNetwork has a 100% money back guarantee that promises tickets are legitimate and will arrive before the event. If you run into an issue with this, reach out to the company to get your money back.

Commonly referred to as a scam

TicketNetwork appears to be a straightforward, easy-to-work-with company that offers a wide range of event tickets. Unfortunately, few customers would agree. TicketNetwork is not accredited by the Better Business Bureau, but they do have a "C-" rating and hundreds of customer complaints that have been made over the last couple of years. Many people wish they had read reviews before doing business with TicketNetwork because they end up stuck with overpriced tickets that are different from what was ordered, tickets don't arrive, or tickets are invalid. The amount of times TicketNetwork is referred to as a "scam" or "fraudulent" makes us uncomfortable. Because of this, we've given TicketNetwork a low rating.

Where’s the Best Place to Find and Buy Tickets?

Are you looking for tickets for game day? Or how about your favorite musical group? Adding fun events to your calendar is a great way to break up a monotonous, day-a to-day routine, and have something to look forward to. For many people, this is a big sporting event, upcoming concert, comedian act, or other show of some kind. Attending a live game or performance is exhilarating and allows you to be a part of something you love.

As you know, obtaining event tickets can be a challenge. No one really even has time to call and wait on hold trying to talk to someone at a box office to reserve tickets and standing in line for hours, is out of the question. Thankfully there are quite a few ticket marketplaces that allow you to quickly jump online, view upcoming events and performances, and claim your tickets right away.

The Best Ticket Brokers Compare Ticket Brokers Compare Ticket Broker Reviews What are the best Ticket Brokers Best Ticket Broker Reviews

Ticket Broker FAQ

A ticket broker gives you access to events like concerts, musicals and sports competitions without having to go in person to a box office to buy them. Some ticket brokers are directly affiliated with the venues, while others are secondhand resellers.
It's hard to name an event that isn't available through a ticket broker! Whether you're trying to go to a concert, play, football game or comedy show, you can probably get your tickets through an online broker.
There are often contracted pre-sale ticket allotments, where venue, team, or talent sponsors get access in advance. Even fan clubs may get tickets before you can! And, don't forget that some tickets are reserved for the players, performers, coaches, and other insiders.
Buying at the box office is almost always an option - unless you don't live anywhere near the venue, or they sell out before you make it to the window. A ticket broker may wind up being your only choice if you're trying to get access to a popular event or you're traveling in from out of town and don't want to risk not getting in at all.
Generally speaking, no, but that doesn't mean that there aren't fraudulent sites and sellers out there. Your best bet is to choose a reputable ticket broker with an established history of providing valid event tickets, as well as a guarantee that protects you if anything goes wrong with your purchase. Ticket brokers sell event access in advance: don't confuse them with scalpers who stand outside of the events and try to sell day-of tickets.
That's a valid question (pun intended). The Better Business Bureau recommends that you only buy from trusted vendors, like the venue itself or a legitimate, accredited reseller service. Use a payment method (like a credit card) that offers extra protection on your purchase. The BBB also says that you should be wary of ads promising cheap tickets: they often contain scam links to sell you fakes.
The most reputable ticket brokers absolutely guarantee that your tickets are valid. Plus, if your event is cancelled, the best brokers will give you a full refund. It's worth the time to verify whether a ticket broker is trustworthy before you click that "buy now" button, and a good satisfaction guarantee is something you should definitely look for.
That depends on the service you choose. You may find a broker or two with no service fees, but it's more common to see "service fees" , "convenience fees" , or "online fees" of as much as 10% of the ticket's list price.
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Continued from above...

Online ticket brokers connect buyers and sellers to each other. With venues of all kinds throughout the world, you can easily see the performers, athletes, and entertainers coming to a field or stage near you with the click of a few buttons. These platforms often provide a map for you to look at on your phone or computer to select the best seats.

You can view your pricing options and compare between different brokers to see if one is offering a better price than another, usually in the form of lower processing fees and other added costs. It's important to know which ones are reliable so you don't spend unnecessary money or worry about how legitimate your tickets are.

When you're ready to plan the next championship game, new musical, or raging concert to attend, we suggest you keep the following criteria in mind when choosing a ticket broker:

  • Accreditation. Does the company have a rating from the Better Business Bureau? Do they have a lot of customer reviews attesting to the legitimacy of their business? Are there complaints or concerns about their reliability?
  • Selection. It's best if you're able to find a company that offers tickets to all kinds of events in your area. Then they can be your go-to resource for claiming seats to all the shows and sports games you want to attend.
  • Satisfaction. If you aren't able to attend the event you purchased tickets for, can you return them? Does the company guarantee their product? What happens if the concert is cancelled?

To help you identify the best ticket brokers, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find great deals on tickets for something exciting in your future!"

Compare Ticket Brokers

Select any 2 Ticket Brokers to compare them head to head

  • Tickets For Less
  • Ticket City
  • Tickets Expert
  • StubHub
  • Ticket Distributors
  • Ticket Club
  • Vivid Seats
  • Ticket Liquidator
  • Ticketmaster
  • TicketNetwork
Tickets For Less vs Ticket City Tickets For Less vs Tickets Expert Tickets For Less vs StubHub Tickets For Less vs Ticket Distributors Tickets For Less vs Ticket Club Tickets For Less vs Vivid Seats Tickets For Less vs Ticket Liquidator Tickets For Less vs Ticketmaster Tickets For Less vs TicketNetwork Ticket City vs Tickets Expert Ticket City vs StubHub Ticket City vs Ticket Distributors Ticket City vs Ticket Club Ticket City vs Vivid Seats Ticket City vs Ticket Liquidator Ticket City vs Ticketmaster Ticket City vs TicketNetwork Tickets Expert vs StubHub Tickets Expert vs Ticket Distributors Tickets Expert vs Ticket Club Tickets Expert vs Vivid Seats Tickets Expert vs Ticket Liquidator Tickets Expert vs Ticketmaster Tickets Expert vs TicketNetwork StubHub vs Ticket Distributors StubHub vs Ticket Club StubHub vs Vivid Seats StubHub vs Ticket Liquidator StubHub vs Ticketmaster StubHub vs TicketNetwork Ticket Distributors vs Ticket Club Ticket Distributors vs Vivid Seats Ticket Distributors vs Ticket Liquidator Ticket Distributors vs Ticketmaster Ticket Distributors vs TicketNetwork Ticket Club vs Vivid Seats Ticket Club vs Ticket Liquidator Ticket Club vs Ticketmaster Ticket Club vs TicketNetwork Vivid Seats vs Ticket Liquidator Vivid Seats vs Ticketmaster Vivid Seats vs TicketNetwork Ticket Liquidator vs Ticketmaster Ticket Liquidator vs TicketNetwork Ticketmaster vs TicketNetwork
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