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Tire Agent Review

Monday, December 2nd

2024 Tire Store Reviews

Tire Agent Review 4 Star Rating

Tire Agent

4 Star Rating
  • Selection: 70 brands of tires and wheels
  • Price Range: $74.73 to $270.89/tire on 2021 Toyota Corolla; $274.27 to $523.99/tire on 2024 Tesla Cybertruck
  • Installation Fees: Varies by installer you select, mobile options available
  • Extra Benefits: "No Money Down” payment plans available, customer service available Monday-Saturday, free shipping
  • "A+” rated and accredited by the BBB
  • Over 15,000 5-star reviews

Jared Kugel, the founder of Tire Agent, grew up seeing how traditional tire stores operate - his family owned both retail stores and distribution centers. He set out to create an online tire store that made it convenient and easy for customers to be educated about their purchase and get the tires installed wherever was best for their schedule. You'll love how easily you can get help: customer service is on standby Monday through Saturday, via phone, email and live chat. Looks like Jared is accomplishing his mission through Tire Agent!

Test case: 170 options for the Corolla

To test out each of the tire stores on our list, we searched for options for both a 2021 Toyota Corolla LE and a 2024 Tesla Cybertruck. After answering a few basic questions about our car, we were taken to nearly 170 results for the Corolla alone. The first few tires were the ones that Tire Agent thought would be the best value: one had a $100 rebate, another had a longer-than-average warranty, and the third offered superior traction in rain/snow. After that, we were able to finally see our options ranked in the way we asked (priced low-high and high-low). Prices here ranged from $74.73/tire on the Crossmax CT-1 to $270.89/tire on the Michelin Pilot Sport 4.

Test case: best selection for the Cybertruck

Tire Agent did phenomenally with tire options for the Tesla Cybertruck. While some competitors had nothing to offer or just one or two styles, Tire Agent came in clutch with 22 matching tires. Those ranged from $274.27/tire for the Crosswind M/T All Season to $523.99/tire for the BFGoodrich HD-Terrain T/A KT.

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Easy-breezy installation choices (including DIY)

So, now that we know that selection isn't an issue here, what are the other benefits of buying your tires from Tire Agent? The biggest is probably installation: not only do your tires ship for free, but you can choose whether you want to put them on yourself or choose a local installer. Enter your zip code and you can see what options are in your area; in our test location, we could get both mobile installation (through Roll by Goodyear) and in-shop installation, mostly at Tire Choice Auto Service Centers. Just make sure you have your tires shipped to the installer of your choice and not to your home, in that case.

Missing a few details and perks

There are only a few slight downsides we noticed with Tire Agent. First, there's no customer rating system on the tires: something we like to use when trying to make a decision between two tires and/or brands. There's also not quite as much information on each tire; while some rivals show you easy-to-understand graphics for stopping distance, durability, and other key features, Tire Agent just gives you a descriptive overview and a list of technical specs. Finally, any after-purchase benefits depend on the tire brand you choose: some come with roadside assistance and road hazard protection (like the Continental tires we considered for the Corolla) and others simply don't. These aren't huge failings on Tire Agent's part, but it makes this tire store a little less robust than some of its rivals.

Near-perfect reputation

The Better Business Bureau gives Tire Agent an "A+” rating and accreditation for appropriately handling the 140+ complaints received in the last 3 years. Beyond the BBB rating, we were flabbergasted to see that this tire store had received over 15,000 5-star reviews on Google alone, averaging 4.8 stars out of 5. We found the same average (and the same glowing feedback) on Trustpilot too. Across the board, customers say that Tire Agent delivers on time (or early), the selection and pricing is excellent, and that installation comes off without a hitch.

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Lots of financing options if you need them

There were also numerous mentions of the financing options you can access through Tire Agent. In this economy, a lot of people don't have the money to pay for 4 tires upfront; from the looks of it, Tire Agent is making it possible for customers to afford what they need, when they need it. That includes "No Money Down” options through a variety of payment plan lenders, like Koalafi, American First Finance, and others. You can also pay with Affirm, Afterpay, PayPal, Cash App Pay, and many more.

Best tire store if you need "no money down” options

Tire Agent is the right choice if you know right now that financing is going to be a concern - because it likely won't be an issue if you shop here. The selection is great and customer service is too, so if you can overlook the fact that you might not get as many perks as rivals tend to offer, Tire Agent is a great tire store to consider.

Which Tire Store is the Best?

Buying tires can seem like a daunting task, but with the right approach, you can easily navigate the process and find the best tires for your vehicle. Here's a step-by-step guide to help you through it.

Start by assessing your driving habits and the conditions you frequently encounter. Do you drive mostly on highways, in the city, or off-road? Are you dealing with snow, rain, or extreme heat? The answers will help you decide whether you need all-season tires, summer tires, winter tires, or a specialized type like off-road or performance tires.

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Tire Store FAQ

When buying tires, you'll need to know your vehicle's make and model, your typical driving conditions, and tire size. Most online retailers provide tools to help you find the right tires for your vehicle when you input those details, and some can even pull up your car's tire info based on your license plate or VIN.
Your vehicle's recommended tire size can usually be found in the owner's manual, on the tire itself, or on a sticker inside the driver's side door. It's important to match the tire size for proper fit and performance; stick with that unless you're going for some kind of customization and you know what you're doing.
Yes, buying tires online is perfectly safe when you purchase from reputable retailers. Many online tire stores offer secure payment options, customer reviews, and comprehensive return policies. Look for sites with positive feedback, a good rating from the Better Business Bureau, and a long history in the tire business.
Most online tire retailers partner with local installers. After purchasing, you can choose a certified installer near you where the tires will be shipped directly, and you can schedule an appointment for installation. Some offer mobile installation: the perfect choice if your vehicle can't currently be driven on the tires you have.
Usually, yes! Online tire prices are often more competitive due to lower overhead costs for the retailer. You might also find discounts, promotions, and bundle deals online that aren't available in physical stores. And, you've definitely got a better selection to choose from.
The best online tire retailers typically offer a fitment (yes, that's a funny-sounding word) guarantee, meaning if the tires don't fit your vehicle, they will exchange them or offer a refund. Be sure to review the return policy before purchasing.
Yes, tires purchased online usually come with the manufacturer's warranty, which is the same as buying from a physical store. Some online retailers also offer additional road hazard protection or extended warranties - either as a complimentary perk or at an added cost.
To feel confident that you're getting quality tires, look for customer reviews, check the tire's performance ratings (like traction and temperature), and buy from well-known brands and trusted online retailers. Make sure the tires meet your typical driving needs and conditions, from your usual usage (commuter on the highway or leisure driver on back roads) to climate.
Compare the Best Reviews

Continued from above...

Look at your current tires to gather important information. You'll find the tire size on the sidewall, which includes a series of numbers and letters (such as 225/65R17). This tells you the tire width, aspect ratio, construction type, and rim diameter. Make sure the new tires match these specifications unless you're making a deliberate change for a specific reason.

Use online resources to research tire brands, types, and models. Many websites offer tools where you can input your vehicle's make, model, and year to get tire recommendations. Read customer reviews and professional ratings to get a sense of how different tires perform in areas like traction, handling, comfort, and durability.

Feeling overwhelmed? We've got a shortcut for you: just shop for your tires online. Most of today's popular tire stores can walk you through all of those things we just mentioned. Enter your make, model, and year (or, for some online stores, just your license plate or VIN), and you're good to go. You'll usually be able to see the research those retailers have done and benefit from their expertise, along with reviews from other car owners, in order to make your choice.

Once you've chosen your tires, the next step is to arrange for installation. If you're an automotive pro and you want to install the tires yourself, you do you (just make sure the store allows for that; some tire shops require professional installation in order to make a purchase). But, if you'd rather let an actual pro do the dirty work, check the options on offer. Usually, the tires will be shipped directly to the installer you indicate, and you can schedule an appointment to have them mounted and balanced on your vehicle. Some online stores even offer mobile installation services where a technician comes to your location to install them.

Still not sure which tire store to use? No worries. Here are a few criteria that can narrow down the options:

  • Selection. Does the tire store carry options suitable for your vehicle? Most websites have options for the vast majority of vehicles, but if you have something higher end or unusual (hello, Tesla Cybertruck), your choices may be fewer.
  • Installation options. Do you plan on going the DIY route, or would you prefer a professional? Is mobile installation something you need?
  • Costs. The price of the tire isn't the only thing you should take note of. How much will the installation be? Are there any other fees that work their way into the process?
  • Benefits. Some tire stores sweeten the deal by offering free roadside assistance or maintenance over the life of the tire, like balancing, repairs, and pressure checks.
  • Reputation. What are people saying about the tire store? Does it get reviews from repeat customers who wouldn't even consider going somewhere else? What does the Better Business Bureau think of the company? Also look at customer feedback on specific tires as you browse the tire store's inventory.

Ready to get rid of those worn-down treads? The experts at Top Consumer Reviews have researched and ranked some of today's most popular tire stores. Use our information to find the perfect set of tires for your ride. Let the good times roll!

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