Tuesday, December 3rd
2024 Transcription Service Reviews
Scribie
- $1.25/minute (+$0.30 for time coding)
- Complimentary re-reviews until the file reaches 99% accuracy
- 24-hour turnaround time
- 4-step human transcription process for accuracy
- Cost calculator and demo available on their website
- Positive customer support experiences
Scribie, a transcription service blending AI and human input, once drew our attention with standout features like free automated transcripts and a compelling pricing structure, but recent shifts have dimmed its shine. While the company still promises a reliable 99% accuracy via a detailed 4-step transcription process and has a reputation for good customer service, subtle pricing adjustments and the elimination of their previously free (and later, low-cost) AI transcription service have nudged it toward the ordinary. Some inconsistencies and outdated information on their website suggest a need for a little housekeeping to maintain customer trust. Ultimately, Scribie delivers a decent service but has surrendered some of its early unique appeal, positioning itself as a solid, if not remarkable, option in the transcription market.
Go Transcript
- Starts at $0.84/minute
- 6 hr turnaround available
- 99% accuracy guaranteed
- Customer loyalty program
- Mobile app
GoTranscript, an Edinburgh-based startup founded in 2005, offers human-powered transcription services and translation services. They pride themselves on not relying on inaccurate speech-to-text software. Their pricing starts at $0.84 per minute, with various turnaround time options available. GoTranscript follows a 4-step transcription process to guarantee 99% accuracy, but some users have reported issues with accuracy, especially when accents and specific terminology were involved. Worse, many of their 5-star reviews appear to be fake, casting doubt on GoTranscript's credibility. Given these factors, it might be a good idea to look into other transcription services before committing to this one.
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The 10 Best Transcription Services
Where Can You Find the Best Transcription Service?
Imagine you've just wrapped up a lively brainstorming session with your marketing team. Ideas were flowing freely - but no one remembered to take detailed notes. Here's where transcription services come to the rescue. They can turn all those spoken words into a clear, written format, so no winning idea gets lost.
Simply put, transcription services take what's said in audio or video and turn it into text. And this isn't only useful for missing meeting notes. It also spans across various fields like legal, medical, and business, making sure important spoken information is accurately captured and easily revisited in text form.
Transcription Service FAQ
Continued from above...
You'll find two main types of transcription: manual and automated. Manual involves a person listening to the audio and typing it out, capturing nuances and context but potentially taking more time and being a bit pricier. Automated uses technology to transcribe quickly and usually at a lower cost, but may miss the mark on accuracy, especially with tricky audios or specific jargon.
Some services offer both manual and automated types of transcription services, while others offer just one. Some transcription services even give customers complete control over the transcription process by providing them with tools to dictate and edit within the platform themselves.
What you may not know is that transcription services can do more than just turn spoken words into text. Some services offer extras like identifying different speakers, adding time stamps, and keeping track of specialized terms. Also, given that some recordings can contain sensitive information, top-tier services prioritize robust data protection to keep your information safe.
In terms of user experience, high-quality transcription services focus on making things easy for clients from start to finish. This includes an easy-to-navigate website, straightforward file uploading, clear pricing, and timely delivery of transcriptions.
Trying to find a trustworthy online transcription service can be tough. Most have thousands of transcriptionists, which means the quality can vary a lot from project to project, and reading customer reviews might not give you a clear picture of what to expect.
Before you pick a transcription service, think about these points to make sure you know what you're looking for:
- Pricing. Understand what you're paying for. Good services will tell you upfront about extra costs for things like poor audio quality, strong accents, adding timestamps, or handling multiple speakers.
- Quality control. A quality control team should review your final transcription before it makes it to your inbox to make sure it's good quality, meeting both the service's and your standards.
- Customer service. If your transcription isn't satisfactory, the transcription service should offer to fix it or refund you some of your money.
Top Consumer Reviews has reviewed and ranked the best transcription services available online today. We hope our evaluation will help you find the right service, where every spoken word will be accurately - and affordably - captured in text!
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