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Transcription Hub vs Scribie

Wednesday, November 13th

2024 Transcription Service Reviews

Transcription Hub Review 4.5 Star Rating

Transcription Hub

4.5 Star Rating
  • Cost-effective; starts at $0.75/minute
  • Specializes in legal and medical transcription
  • HIPAA-compliant for handling sensitive medical details
  • Guarantees 99% accuracy and supports multiple audio and video formats
  • Serving over 8,000 customers in the US, Canada, and the UK
  • Skilled transcriptionists who are knowledgeable in jargon
  • Student discounts available for Education Transcription
  • Supports more than 35 languages for translation services

Transcription Hub is a transcription service provider specializing in legal and medical transcription. They offer cost-effective plans starting at $0.75/minute with 99% accuracy. They are HIPAA compliant and prioritize data security by binding team members with confidentiality agreements. They have a clientele across the US, Canada, and the UK and hold an "A+" rating from the BBB. With over 8,000 customers, they have become a trusted ally for managing transcription needs in over 35 languages.

Scribie Review 3 Star Rating

Scribie

3 Star Rating
  • $1.25/minute (+$0.30 for time coding)
  • Complimentary re-reviews until the file reaches 99% accuracy
  • 24-hour turnaround time
  • 4-step human transcription process for accuracy
  • Cost calculator and demo available on their website
  • Positive customer support experiences

Scribie, a transcription service blending AI and human input, once drew our attention with standout features like free automated transcripts and a compelling pricing structure, but recent shifts have dimmed its shine. While the company still promises a reliable 99% accuracy via a detailed 4-step transcription process and has a reputation for good customer service, subtle pricing adjustments and the elimination of their previously free (and later, low-cost) AI transcription service have nudged it toward the ordinary. Some inconsistencies and outdated information on their website suggest a need for a little housekeeping to maintain customer trust. Ultimately, Scribie delivers a decent service but has surrendered some of its early unique appeal, positioning itself as a solid, if not remarkable, option in the transcription market.

Where Can You Find the Best Transcription Service?

Imagine you've just wrapped up a lively brainstorming session with your marketing team. Ideas were flowing freely - but no one remembered to take detailed notes. Here's where transcription services come to the rescue. They can turn all those spoken words into a clear, written format, so no winning idea gets lost.

Simply put, transcription services take what's said in audio or video and turn it into text. And this isn't only useful for missing meeting notes. It also spans across various fields like legal, medical, and business, making sure important spoken information is accurately captured and easily revisited in text form.

The Best Transcription Services Compare Transcription Services Compare Transcription Service Reviews What are the best Transcription Services Best Transcription Service Reviews

Transcription Service FAQ

Transcription services convert live or recorded speech into text for legal, medical, educational, or business purposes. A university student may record a lecture and have it transcribed to more easily take notes, or a court reporter may record the audio of a criminal trial and submit it to one of these services for transcription. Many transcription services also provide captioning for YouTube videos or other mp4 files.
By outsourcing the transcription of your file, you save yourself frustration and time, and as we all know, time is money. However, if you are determined to transcribe your audio all by yourself, some transcription services provide in-site dictation, editing, and automatic speech-to-text tools.
The pricing model of transcription is based on dollars-per-minute. Depending on the service you choose, the language and complexity of the audio, how polished you want your final transcript to be and how fast you need it, manual transcription will run you anywhere between $0.75-$3 per minute.
Most transcription services offer both automated and manual transcription options. Automated transcription is done by running your audio through speech recognition software, and the quality of the finished product will depend on whether or not the audio you submitted was clear enough to be understood by the AI. Manual transcription is done by an actual person. Automated transcription is cheaper, generally costing $0.10 per minute of audio. Manual transcription is more expensive, but it is typically much more accurate and is the only viable option for difficult audio files.
Most transcription services offer a 99% accuracy guarantee. If you are unhappy with your transcript, they will rework it until it meets 99% accuracy or until you are satisfied.
If you opt for automated transcription, turnaround typically takes between 5 minutes and 5x the length of the audio. Manual transcription turnaround times will depend on the service and the length and complexity of the audio, but most services advertise 24 hours between when you submit your audio or video file and when you receive your finished transcript.
Yes, you can. Most services offer foreign language transcription, though you should be aware that you may be paying as much as $7 per minute of audio depending on the language.
Most transcription services offer transcription for medical, academic, and legal purposes for an extra fee. Some services only do this sort of transcription. A mark of a transcription service well-suited to medical, legal, and academic transcription is their commitment to customer security. These services bind their employees to a non-disclosure agreement, and, at your request, will destroy their copy of your files upon completion of your order.
Compare the Best Reviews

Continued from above...

You'll find two main types of transcription: manual and automated. Manual involves a person listening to the audio and typing it out, capturing nuances and context but potentially taking more time and being a bit pricier. Automated uses technology to transcribe quickly and usually at a lower cost, but may miss the mark on accuracy, especially with tricky audios or specific jargon.

Some services offer both manual and automated types of transcription services, while others offer just one. Some transcription services even give customers complete control over the transcription process by providing them with tools to dictate and edit within the platform themselves.

What you may not know is that transcription services can do more than just turn spoken words into text. Some services offer extras like identifying different speakers, adding time stamps, and keeping track of specialized terms. Also, given that some recordings can contain sensitive information, top-tier services prioritize robust data protection to keep your information safe.

In terms of user experience, high-quality transcription services focus on making things easy for clients from start to finish. This includes an easy-to-navigate website, straightforward file uploading, clear pricing, and timely delivery of transcriptions.

Trying to find a trustworthy online transcription service can be tough. Most have thousands of transcriptionists, which means the quality can vary a lot from project to project, and reading customer reviews might not give you a clear picture of what to expect.

Before you pick a transcription service, think about these points to make sure you know what you're looking for:

  • Pricing. Understand what you're paying for. Good services will tell you upfront about extra costs for things like poor audio quality, strong accents, adding timestamps, or handling multiple speakers.
  • Quality control. A quality control team should review your final transcription before it makes it to your inbox to make sure it's good quality, meeting both the service's and your standards.
  • Customer service. If your transcription isn't satisfactory, the transcription service should offer to fix it or refund you some of your money.

Top Consumer Reviews has reviewed and ranked the best transcription services available online today. We hope our evaluation will help you find the right service, where every spoken word will be accurately - and affordably - captured in text!

The Best Reviews of Transcription Services